The good parts are very good -- very friendly and helpful people who give back to the community…read more Doing a comprehensive inspection on your vehicle in return for a donated bag of groceries is a really outstanding gesture of care. You get photos and detailed notes on the inspection electronically, and they also print out a list of their findings for you to have. Now for the not-so-good. The major not-good is the outrageous prices they quoted in their estimate for suggested and needed repairs. Most of the items on the list were things we could do ourselves for far less money. Some were curious -- when the key fob and interior button wouldn't open the trunk, it seems the mechanic never tried just using the manual release on the trunk itself, which works fine. Similarly, they wanted a couple hundred dollars to diagnose why the TPMS system light was flashing, but they never aired the tires up to spec or test drove the vehicle to see if the light went steady or went out. And nearly five hundred dollars to replace the battery? I'm a shade-tree mechanic from way back, and it feels insulting to be quoted exorbitant prices for things that anyone who can follow directions can do. So, if your car repairs are paid for by insurance and the adjuster approves, or if you have an unlimited car repair budget, I'm sure this shop will do a great job, and you'll love interacting with the personnel. But we have already gotten the oil changed for less than 2/3 of their quoted price, and have two quotes on some major service that would have cost literally one to two thousand dollars more at this shop, so we'll reluctantly pass on any further work there.

Michael R. One star for Vanessa being polite. Our air…read moreconditioning on our car stopped blowing cold air all of a sudden. We called our regular mechanic we've been using for years who are honest, people of integrity, very good mechanics and for this reason we always take all of our vehicles to them but they were booked 3 weeks in advance. We made an appointment any way. We needed our repair sooner so I searched for mechanics that specialize in air conditioning and Auto Angels came up and remembering that my brother told me that they are good mechanics. So upon calling Auto Angels, they got us in right away next morning and told us that the repair would be $407 tax included. Later that day I received a call and was told we needed an AC overhaul and that it would cost $3074 and also other repairs needed totaling $11000 dollars including an oil change, stating that oil is very dirty. I mentioned to a lady on the phone that I didn't have $3000 right now but i would have to do this repair later and would go pick up our car. She was polite about it. We bought our vehicle brand new and have kept up with all required services and our vehicle has always run great. I talked with the mechanic and told him that we just had the oil changed not even driven 500 miles and he mentioned that if oil hadn't been changed for a while it will make the new oil look dirty. Being an auto mechanic myself sometime back, I immediately knew this was a lie and he was trying to bs me. Then I was charged $345 just for the diagnostic. This angered us. I called several places and asked what a diagnostic would cost just to determine repair if an AC unit needed an over haul. All averaged less than $200. Being charged $345 and never communicating this to us that there would be a charge for the diagnostic ahead of time in my opinion is crooked. We ended up keeping our reservation with our regular honest mechanic and he determined that there was no indication that we needed an AC overhaul but Compressor needed replacing and repair was just over $1000. Upon the start of the repair, our mechanic noticed that the nut that holds the pulley on the compressor was missing and was surprised the pulley hadn't fallen off so apparently Auto Angel mechanic forgot to put the bolt back or didn't tighten it and it fell off. Repair was made by our honest mechanic and AC works excellent with a 3 year 36000 mile warranty. We received a post card from Gabriel and Caroline requesting a review.

I have been utilizing Roy's expertise since he was at the tire shop next to dunkin' donuts which…read morewas easily over 20 years ago I believe I have never had a bad experience All work has been completed fairly promptly and professionally.. have used him both personally and professionally when I was the reconditioning manager at Honda Subaru and Volkswagen and for several years since my departure from there Roy and his wife Jackie are amazing individuals and the staff that he employs exhibit the same professionalism that he does I would have no problem referring anybody to him even though there is very little that he is unable to do if it's something that he feels may not be able to be remedied at his shop he has no problem stating that and even pointing you in the right direction for whatever repairs are needed

I have been taking my vehicles to Roys Pro Auto for 5+ years and I have not given a highly…read morerecommended review that is well deserved to this locally owned automotive shop. I always refer family and friends to Roys. I trust this team which includes husband and wife owners as well as a friendly pup. There may be a wait for an appointment but the estimates are fair and work is top quality.

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

I took my Porsche in to them. I live in Taos so had it towed the 65 miles to their shop in Santa…read moreFe. They diagnosed and fixed the problem and I felt the price was fair and their work has been perfect.

What makes a really good car repair shop? Doing meticulous work every time. Keeping you informed…read moreabout future maintenance needs. What makes a great car repair shop is standing behind their work no if , ands, or buts. Carlos and his crew are a great repair shop at Toyautoman. For the past 10 years I've not taken our Lexus SUV's anywhere else.

Toy Auto Man is excellent. They are friendly and very thorough…read more They answer your questions and do great work. You can count on your car receiving the of best care! My 2003 Lexus is still going strong.

After getting spurious quotes and unnecessary recommendations from multiple shops, we found Expert…read moreAuto Repair & Service honest, prompt, reliable, and exceptionally user-friendly. Our family recently purchased a 2017 US-made runabout with short of 100k miles for twin 15-year-olds to learn to drive and get around town and relieve their mother of taxi duties in the long run. It needed quite a bit of work to bring it up to snuff, though the base vehicle is still solid and has a lot of life left in it. We did some of the cosmetic and easy stuff (replace sun visor, engine air filter, cabin air filter, change oil) done ourselves, got the used-car dealer to fix the front sub-frame that was bent and out of alignment), and postponed some longer-term work (brakes eventually will need new pads in the rear). But this 1.8L "interference" engine will be destroyed if the timing belt fails, and they recommend replacement every 100k miles, so we asked this shop to put replace the belt, water pump, and thermostat so the twins won't have to deal with catastrophic engine failure when on the road as new drivers. They not only did that and replaced the rear struts (leaking) with the new ones I had shipped to us, but they did it in around a day of shop time. The car was ready far sooner than we expected, and everything was in perfect order. This shop is also part of the network the used car dealer employs for its own warranty work, so the car is covered in case anything unexpected turns up in the next year. Top marks!

Expert changed the oil in my Audi. Scheduling was convenient and service was prompt. Shop looked…read moreclean and orderly.

My coworker referred me to Santa Fe Auto Tec for a second opinion on some clunking noises my car…read morewas making, and I'm glad I went. The previous shop I went to told me I needed to replace my front suspension and a few other things. Ron at Santa Fe Auto Tec did not charge me for a second opinion. He found that my suspension looked fine, and the clunking was from a loose CV axle nut. He tightened the nut and the clunking sound was gone. I paid what I feel is a reasonable price for 1 hour of labor - much better than what I would have paid to replace my suspension at the other shop, which would not have even solved my problem! It can be hard to find a trustworthy car mechanic but it seems to me that there are some good ones here. I would definitely recommend this shop.

After being a loyal customer of Toyota of Santa Fe for almost five years, I am very happy to have…read morefound Ron Hickerson. I've kept my Prius in excellent condition and during my most recent routine service visit to T of S Fe, I was told I had to do $6,000 of necessary repairs. But something didn't feel right about that recommendation. My car had been driving smoothly and there were no signs of oil leaking on the floor of my garage. So I declined the service and took the car for a second opinion-- with the service report in hand -- to Santa Fe Auto Tec, which was highly recommended by a neighbor I respect. Ron put my car on a lift and spent a lot of time going over each item on the report. He called called me with the verdict. "Your car is in perfect shape. There is absolutely nothing at all that needs to be fixed. The report from Toyota of Santa Fe is bogus and I've seen this happen before." After all the time and attention Rob spent on my car, he charged me nothing. I am thrilled to give him my business now and feel relieved to have found a Toyota specialist I can trust. The world needs more people in it like Ron, people who have the integrity and the decency to be honest and genuinely caring.

We dropped our car off on Thursday morning, telling them that the engine code was P0017 and that it…read morewas an issue with the timing chain. We actually called them on Tuesday. So, called on Tuesday, told them about the code, and dropped the car off on Thursday. Thursday afternoon at 4, after hearing nothing, we call them. They say they won't be able to get to it until Monday because they aren't open on Fridays (no info on this on the website). Monday morning, "Ron," the "owner and manager" and also idiot, calls me to tell me that it will cost $10,000. He doesn't tell me what they diagnosed or provide any details. He tells me they called our warranty company, but that the warranty company probably wouldn't cover it. (The warranty company disagreed) I asked for a list of the repairs needed and how they knew it would cost 10,000 dollars. He could not and would not provide it. I asked him if they did an actual diagnosis or just looked at the codes. He said they "did a full diagnosis". The more I pushed back, the more stupefied Ron got (not a hard task to complete, stupefying Ron). When I asked him how he knew what a cam phaser was, he said they wouldn't do any work. Then he told me they actually had done no diagnosis and just looked at the codes. So, for 4 days, they had a vehicle, they performed no diagnosis, they had no idea if the P0017 code was a cam phaser or a solenoid. Ron said, "This is a common issue, and we always replace all parts." By Ron's admission, they gave me a 10,000-dollar estimate with no work done or assessment performed, just going off Ron's big gut. He did send pictures to my girlfriend when i had her call of the parts list (no verification it relates to my vehicle). Though there is a bigger problem that iin 2026. Ron doesn't know how to use an email. So, Ron (505-474-6515) is a scammy, garbage mechanic who takes advantage of people and lies to them. Do not trust them, do not bring your car here. Taking it to an abandoned parking lot will be a better use of your money than coming to this swamp pit. Anywhere would be better than Ron and his merry band of misfits.

I'd been going to SF Exclusive for many years when I lived in Cerrillos. They were always the best…read more I'm in AZ now but coming back soon to visit. I'm going to drop off my Element while there with a request to inspect and let me know what needs fixing and I'll be content knowing Exclusive took care of my Element.

Fast, straightforward, affordable, didn't try to upsell services. In fact, brakes were making a…read moretiny bit of a squeak, and it turned out to be a bit of dust, pads were fine, no service for brakes needed. It's honest service like this that earns customer loyalty. When my brakes eventually do need service, I'll trust the guys at Meineke to take care of it for me. Scheduling was easy online, and the manager was able to give me a pretty accurate estimate of how long my oil change, tire rotation would take. Popped across the parking lot to the mall for a snack and a nice climate controlled stroll, and what better way to wait for your car to be serviced?

Easy to schedule online or by phone, and their service is speedy, and in my opinion honest and fair.read more