I had the occasion to work with Formica Plumbing twice in the last week and I highly recommend this…read morecompany. The first visit Gavin and Ethan arrived on time and worked quickly, professionally, and cleanly. The second visit Gavin arrived and took care of the issue in record time. Always polite and friendly with an accurate estimate of the work requested. Call Formica Plumbing for all your plumbing issues.

I am dealing with my mom's house, which has had a plumbing issue for years; her sewer would back…read moreup, and the toilets wouldn't flush during high usage. I got a quote from a national plumbing company; they told me I have to replace the entire sewer line in the yard and under the house, requiring them to break up the concrete for a small fee of $30,000! Lots of fearmongering and warnings about the pipes being shot. They didn't even clean one clump of roots because they said they were worried the pipe was cracked underneath. It wasn't! I got a second quote from Formica Plumbing. The plumber, Jeff Poulos, was very honest and wondered why I thought I needed the sewer line replaced. After he cleaned out the roots, he showed me the video live; it looked clean with nothing cracked, broken, or misaligned like the other company had claimed. He did find that the inspection tee in the yard was broken and quoted $5,000 to fix it. A much better quote, but I wasn't done. I called the Cuyahoga County Sewer Department, and they fixed it FOR FREE!!!!! It's something they cover. I am beyond thrilled with this news! I had put down a deposit with Formica and they were very nice about refunding it, Jeff did his due diligence and called the county sewer department to learn more about what and where they cover and is putting it in the company system, so this doesn't happen to customers in the future. I am so pleased with my transaction with Jeff and Formica. They are honest and customer-focused, no scare tactics to get business, and no fixing what isn't broken. I highly recommend them; I will use them for all my plumbing needs. In this day and age, it is so refreshing to find honesty on this level. I feel like I won the plumbing lottery!

Appreciated how timely they were, but they gave us an absolutely ridiculous estimate of how much…read morethe work would cost. Sent them packing. Ended up paying 1/3 of what their quote was. Plus the guy had to question all my observations about what the problem was. I was correct.

The coupons on the website state 55 off any plumbing service bit that is not true. Je said only for…read moresewers not augering. There was a different coupon that is for sewer lines. Also isnt auguring cleaning out a drain? Oter than that guy was good but would probably look elsewhere. Dont like false advertising.

I had a sewer issue and required a new water heater. The team at Wyatt were knowledgeable and…read moreprofessional and provided excellent service. My complex needs of handling this issue and coordinating with the city were handled appropriately. I can't say enough good things about the company. Shout out to Adam, Phil, Austin and Mike. I have already referred them to others and will use in future if needed.

Completely unreliable. Canceled two separate appointments on the day of citing other emergency…read morecalls and then rescheduled a third without bothering to notify me. Never again!

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

My a/c went out on the 4th of July. I called them on the 5th and had service technician here on the…read more8th. Scott was very friendly and had manners enough to put shoe covers on before entering my house. The only reason I gave 4 stars instead of 5 was because I had an all day window appointment which tethered me to my house for the day. I asked again the day of my appointment, and they said there was no way to narrow it down.

EXCEPTIONAL services from KOBELLA as always!! Tech JEFF had…read moregreat knowledge and ability to make things understandable in layman's terms. Pleasant, friendly, efficient and thorough. Turned out to be an easy fix this time but JEFF figured it out quickly and did some trouble shooting for the future. Recommended installation of a new AC capacitor and explained benefits and cost. Did not feel pressured or forced to decide on the spot. Also discussed long term plan to replace whole system and what that would look like. JEFF provided estimates and costs were very reasonable compared to other local providers. Customer service rep, DORENE, made scheduling easy and got me in before my pets and I melted from the heat - lol! She was very pleasant and helpful throughout the process. I HIGHLY recommend KOBELLA for HVAC, plumbing and all services they provide!! Great experience!! I won't use anyone else! KOBELLA rocks!

After about forty years, I decided to change the cartridges in our master and guest bathroom…read moreshowers on my own. Got lucky with the first and it works great. Butchered the second, requiring professional help. Turns out these cartridges should be changed every 5-10 years. Anyway, I won the lottery when Homer Johnson arrived to bail me out. Every step he took was solidly professional, from the removal of the old shower valve to the installation of its replacement, he had all the right tools and 100% of the knowledge to make them work correctly. I was also impressed with his measuring of the closet wall needing cutting open to expose everything. His carefulness in measuring allowed the wallboard piece to be repositioned so it hardly looks like it was ever moved. Anyway, hat's off to Homer and Kobella for making everything like new!

* * * * * PERSONAL PROPERTY STOLEN * * * * *…read more Long story short, personal items of low monetary but immeasurable sentimental value were stolen from my home. The opportunity to return the items anonymously without repercussion was extended, but my items have not been returned. * * * * * PERSONAL PROPERTY STOLEN * * * * * The work that was completed was done well enough. They even went above and beyond to work with my existing antiquated utilities. The mess left behind was no worse than that of other tradesmen I have hired (dust, greasy fingerprints, bootprints, etc). One of the men took one of my kitchen towels and used it as a rag without asking. It was then left balled up on the floor. I didn't even bother calling to complain about this, but in retrospect...* * * * This may have been a tactic to draw my attention away from the shelf where my personal belongings were stolen from.* * * * If you hire this company, get the full names of ALL of the workers who will be in your home. Google them before letting them in. If your gut tells you not to let them in, do not let them in. Do not take your eyes off them for a second. Do not allow one worker to distract you while the other(s) are unattended. If possible, place cameras, even around items of no/low value, kids' toys, knick-knacks, etc, even if they are too high up to reach normally. If you do not have video cameras, take before pictures of any room they have access to. Do not allow them to remove trash/debris from your home. Insist that they leave any garbage bags behind and check them thoroughly before throwing them away yourself. Take inventory of your belongings immediately. Record and photograph anything odd, even if it isn't something you would usually bother complaining about. If anything has gone missing, NO MATTER HOW LOW IN VALUE, file a police report. What we cannot prove as individuals, we can prove with a paper trail. Help prevent this from happening to someone else!!! * * * * * PERSONAL PROPERTY STOLEN * * * * *

Finding Steadfast was a blessing. It is hard to find a business with nice employees who do a good…read morejob. From responding to our initial request to answering our questions to the appointment itself everyone was nice. This appointment was for our furnace but we wouldn't hesitate to use them for plumbing needs as well. Yes, we would recommend them. Thanks to all.

Replace the stopper. All went well with scheduling and work performed. Serviceman was very…read moreknowledgeable!

The job should have been done in 2 to 3 days but took 4. The technician was rude and…read morecondescending. It was a horrible experience.

These people are wonderful! I called for an estimate and he not only called me back right away, he…read morewas able to schedule me for the next day to install a new hot water tank. We also had them come back and fix our kitchen and bathroom sinks. Again, they were able to schedule as soon as I wanted it. Both Steve and his son are nice, informative and most of all highly competent. . Oh, and their prices are good too! If you need a plumber in the Cleveland area, call these guys!

True professionals. These guys know what they're doing. I had a situation at my house that was…read morecomplicated to say the least. The owner himself, Steve, came by and made sure the job was done right. I'd recommend them to anyone on the east side.

Called them to replace a bathtub faucet. They scheduled to come in two days. The technician…read morereplaced the faucet. Workmanship was excellent and quick.

In May 2024 my sub pump in my house failed and a nice guy by the name of Nick came and replaced my…read moresub pump taking only 10 to 15 minutes to do the job and I was charged $650. Now here we are in April 2026 my sub pump failed again. I called and was told that my previously purchased sub Pump was under a three-year warranty so I would not have to pay for a new sub pump just labor cost. Someone came out and told my husband the cost would be $450 to replace the sub pump and then suggested he buy a better sub pump with the labor would be $750. My husband requested I only want the sub pump I purchased with the warranty. I do not need the labor. The plumber then left refusing to give us our sub pump and said that's not how we do business. IT WAS NOT DOCUMENTED that it's only under warranty if their plumber replaces it. I've called and inquired of the sub pump we purchased and they told me they would get back to me and have never gotten back to me. They are in fact avoiding me Getting a Lawyer by the way!

We had a serious leak from our shower drain in the master bathroom upstairs, which was dripping…read morethrough the ceiling! Zach Zilke arrived on time as scheduled and was able to repair the problem by re-sealing the drain without cutting a hole in my ceiling, within 90 minutes was done! No mess, cleaned up around the area, very professional and courteous. He was taught by one of the best; his father, Kevin Zilke, a Master Plumber. They have done numerous plumbing projects for us over the years and we have always had great results with their work. They are not cheap, but all things considered, they bring a great value to using their services. Highly recommend without reservation.

Once again, 1-Tom Plumbing of Cleveland saved me from a plumbing disaster! Jay, who fixed my toilet…read moreabout two years ago, came back and did a great job repairing my shower and cleaning the shower drain from my 85 year old house. He was fast and professional and explained the issue clearly. Now my drain is better than when I bought the house. Thank you for coming to my rescue and keeping me from having a tub that takes 10 hours to drain after a shower!