1. Eugene's Electronics

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Fresno, CA

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Eugene's Electronics

1.0 (1 review)
Open 10:00 am - 5:00 pm

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9 years ago

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Microtech Systems

Microtech Systems

(2 reviews)

Beware, not a user friendly company to deal with when someone tries calling asking for simple…read moreinformation. To be disconnected with multiple times is one thing, to be completely disrespected is another case entirely. Now I may not be a genius, but one thing I know for sure is reputable companies stand up when mistakes are made.They value any type of business, regardless if it is a bid that leads to a contract or just a quick question.Needless to say your end users are not impressed at all!!!!

I'm a bit disappointed because Microtech advertises a lot on craigslists for various services. One…read moreof those services include satellite dish installations. I called them to inquire for service for a directv dish installation. This is just a normal run of the mill 2 story home. It was prewired for the dish to be mounted along the corner of the 2nd story exterior. I explained this to the gentleman who was assisting me. He was professional and had good phone vibes, but he said they would decline to do the job. I was scratching my head asking myself, "but this is a standard job" He explained and made it seem like this was a difficult and special case because it was 2 stories, and there was no way to get to the roof? I'm sorry but that just seems weak. I walk around my neighborhood and I see other houses which are very similar with installations of their dishes just fine? I mean 10 houses! So why can't they seem to do a standard job that others have done? There was a mention about using a lift? And how that was expensive? So how did the other installers do it? I'm sorry, but if you can't do a standard install like this, then you should not even advertise you do it.

O'Reilly Auto Parts

O'Reilly Auto Parts

(9 reviews)

Extremely disappointing customer service. I visited the store to return an item but was told they…read morecouldn't process it because I didn't have the receipt. I explained that I wasn't provided one at the time of purchase and that my phone number was given instead. The associate claimed there was no record under my number. When I asked if they could look up the transaction using my card, I was told to go back to the original store where I purchased the item. This response makes little sense, as a company-wide system should allow any location to verify purchases regardless of where they were made. Instead of being helped, I was dismissed without a real solution. For a brand that prides itself on customer service, this experience was frustrating and unacceptable.

I came here by myself on 10/24/21 as the dude was unavailable to help his Damsel in distresss xD…read morebut luckily they have people like Jesus to help in areas I'm lacking! Upon entering I was greeted. I walked around not knowing what I was doing so I did ask for help and Jesus came to the rescue! It was suppose to rain and my wipers are totally shot. Like totally gone the summer heat destroyed them. Jesus did his job by trying to find the best fit for me and since my car is a newer model it takes a rare wiper. We thought we found some and he gave me a $10 discount off my purchase since I only had one brand to choose from :( Jesus informed me it is a strategy that dealers are doing so we ONLY get or needs done with them and not places like O'Reilys. So we went outside and realized the Driver side was a perfect fit however the passenger window wiper was not the one I needed so we went back inside to search for a compatible window wiper but there was none in stock. He did inform me that the Clovis location had it in stock and called they literally sold their last make of the wiper a few days a go. All places were out of stock and I really didn't want to driving all over Fresno/Clovis for one Wiper xD so he asked me what I would like to do since I already paid for it. I just went agreed and had his order the one passenger wiper which he said it would be delivered by Friday 10/29/21 and will call me once it is in. He also gave me a deal once again!! Great service this is why I LOVE O'Reilys. He said I should be good for the rain as "All you really need is the driver side" which he was right as the next day it poured and my driver side wiper was totally there for me! I got a call on Friday 10/29/21 around 10am from Jesus informing me that the wiper came in and I can come in anytime to get it installed. Since I was at work the only time I could come in was after work. I arrived and James helped me out and installed my wiper in less than 2 minutes and I was on my way! The customer service is amazing here and the staff are very friendly. This is my favorite location to get my car needs done as I was coming here when they barely opened back in 2012 or 2013 as the whole plaza was new and empty! Overall, I recommend this location! Thank you!!

Eugene's Electronics - autopartssupplies - Updated July 2026

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