Great cigar store with knowledgeable staff. Has a huge variety of cigars at a nice price point. Great lounge too, which is hard to find these days. A cigar smokers delight! read more

So far so good great service cigars are wonderful. They always have something that is hard to find other places. Looking forward to spending a lot of time in this place like to thank the owners for having a great selection, and a place to smoke in as well. read more

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I spent a decent time in the store, where I was very pleasantly surprised by the service and prices. The prices of tobacco pieces are the lowest I've seen in all the shops I've visited! The owner of the shop was super helpful and friendly - she happily demonstrated how to use one of the cigarette rollers and even let me try it myself! It has a very legitimate and professional feel, and they have an impressive inventory. I don't agree with the reviews calling the owner cheap - she gave my friend and me two discount coupons for our next visit! I came back with 4 friends to smoke in the hookah lounge, and other than the fact that it felt a little cramped, the only complaint I have is that it's pricey (unlike the store section) read more

I recently found out about this place, and I'm happy I did. I went in searching for a specific hookah to travel with. It was not available due to people buying hookahs like crazy since the pandemic! I expressed concern about traveling with a glass base since airlines are sometimes careless with luggage. Terrence was accommodating, and bubble wrapped it before placing it in a box for me. I'm delighted with how friendly, helpful, and patient everyone I came in contact with was. I absolutely recommend this place. read more

I have been coming to this place for about 3 years now, not because it's good or anything just for the convenience. When I do have a chance I try not to go there. The people there always seem to ask me for my ID even though i have been there regularly. They do not take the time to get to know their customers. When I walk in there is no one helping they are all just sitting around. Today was the last day I go because I forgot my ID & no one seems to know me even though I have bought my smoking essentials here for over 3 years. They also sometimes carry knockoff products and the fake products are even very overpriced so be careful when shopping here. Worst customer service ever. read more

I've been buying my tobacco products and accessories here since it was beans and leaves. They most likely lost my business today due to horrendous customer service that shouted out 'we don't care about you'. Their customer service has always been spotty imo, but today's very small interaction was the straw. The gentleman helping me sold me the wrong product. Upon discovering this I returned to exchange it but they would not take it since it was opened. It is a very low value product. They insisted that if I wanted the correct item I originally tried to purchase I would need to buy it again. It was a terse and quick conversation with the manager who cared zero whether or not I found the solution or lack of one acceptable. They chose a bonus $2.50 sale over ensuring that I left happy and content. Probably won't be shopping here again. read more

The best smoke shop for many miles around. Excellent selection of cigars and a friendly atmosphere to sit and smoke. BYOB is a huge plus! read more

I purchased a vape from them on 6/2/18. 3 days later the vape is already giving me issues, the battery would barely last half a day due to an issue with the LED light staying on when turned off. I called them today and spoke with an associate who said I can bring it in anytime for a free repair. So I brought it in, and there free repair consisted of some guy looking up online if there were any updates for the vape. It's not a phone idiot there was a clear mechanical malfunction with the screen, but he didn't even attempt to fix it which what was offered. I am a regular customer and just purchased a product which was sold to me broken, with not even the slightest care for customer service. I was even willing to purchase a brand new vape, an even more expensive one than the $80 I dropped on Saturday if they had worked with me reasonably. Stay away if you rather not waste money to a company WHO DOESN'T VALUE THEIR CUSTOMERS AND PRODUCTS. There are other competitors in the area which will appreciate your buisness. Went to stoked on Fairfield Ave, much better experience and service off UPDATED 1/2/2019 Went in here again over Christmas break since my buddy dragged me to go with him , my rating still stands.... read more

I'm new to vaping & had bought my vape device & juice online but failed to buy batteries & charger. As I was anxious to start vaping decided to go pick up the batteries/charger in-person rather than ordering online & a friend recommended Euphoria Cigar and Hookah Lounge. Last Sunday went there, my 1st time in a vape shop, & was impressed with the set-up .Lots of vapes, accessories, hookahs etc etc on display. I was attended to by Zack & showed him my device & what was needed & he quickly retrieved the the type of batteries & charger my unit required---no up sell. He was also patient enough to answer my multitude of questions. I'm unable to comment on the prices because I haven't really compared them to other vape shops or online sites. I'll definitely return to buy vape juice & also plan to vape on premises in the vape room. read more

Still 5 stars!! I went down to Fairfield because I needed a change, and because I wanted some good hookah! The place was not crowded for a change, and I got excellent service, my coals changed frequently, and the peace that only smoking hookah can bring. Bonus points now for hookah in fruit heads! read more

Friendly, knowledgeable staff and insane hours (stays open until 1-2 am). Got a great deal and the bagged tobacco puts Tracey's Smoke Shop to shame. Could use a better selection of menthol tubes, but otherwise good stuff! I am definitely going to become a regular here. read more

I've been coming to this place since it was called Beans and Leaves and its really gone downhill. The vape prices are ridiculous; a vape that I bought for $20 costs $55 here! Absolute ripoff, I can't speak for their tobacco or cigar prices but I would avoid buying vapes from here. Their hookah is terrible. Has no flavor, barely any smoke volume and will not last an hour session. There are way better hookah lounges in the New Haven/Fairfield area. The hookah prices are cheap I guess but not even worth it in my opinion. I always end up smelling after leaving this place too, does not happen at other places. Shame, this place used to be the spot. read more

I can't attest to the lounge, but as for the vape shop it's far and away the best customer service experience I've had in ANY vape shop. Extremely knowledgeable, patient and friendly staff. A pleasure to deal with. read more

Relaxing and intimate place. Their cigar selection is pretty amazing and the personal is attentive and they will guide you to a great cigars, they really know their products . read more

This is that late night, you're craving a hookah kinda spot. Otherwise don't bother coming here. Must needs to be improved starting with coal service. read more

A hidden gem. The quality of the hookah is excellent. Service is very friendly & unbeatable. Great place to just chill & relax. Next time I am in the area, I plan to go with my wife. I think the lady's name was Marwa? Felt welcome & they constantly check if u need something. Excellent job guys...!!! Thanks for the great experience. read more

I went here about a week ago with two friends to check it out. I'm 24, and so is my girlfriend, and we both have Connecticut ID's. Our third friend left his ID at home, which was close by, luckily enough, because apparently the store owners thought he might have been spending his Friday night with friends who are seven years older than himself and demanded ID before service. Whatever, policy is policy and it protects the store so I get that. We retrieved his ID from home and returned. My real problems began later. Upon entering I was greeted by a lovely, personable, 35-40-ish year-old blond woman. I told her this was my first time at Beans and Leaves and inquired about the deals and pricing. She asked if I was a university student and because I am, I was told that they would discount each hookah by 5$. On that basis, we decided to get two hookahs at 15$ a piece (30$ total) instead of sharing one. One hookah flavor, mint, wasn't good, but the honeyed blend we got was absolutely delicious. My only problem was my hookahs didn't draw the thick smoke that I'm accustomed to at the hookah bars I've been to in New York. It was like the equivalent of a light cigarette. The atmosphere and decor were nicer than expected, but they're trying to promote some sort of club/dance atmosphere on Friday/Saturday nights that plainly is not going to happen. The music they play is god-awful, and girls are not going here looking to socialize with the largely 30's-to middle aged Middle Eastern clientele. It wasn't that crowded, and it was a better place for conversation than a bar, but still was not the subdued alternative I was looking for. As the owners have themselves admitted on Yelp, Fri + Sat are probably not the time to go if you're looking to just chill out. Anyway, the real problem came upon checkout, whereupon the large Middle Eastern woman infamous in other reviews here delivered disgusting customer service. After being asked if I were a university student by another employee and told that I would receive the appropriate discount, the woman at the register demanded university ID before delivering on another employee's promise. I considered retrieving my ID, but after already having left and returned just to obtain my friend's proof-of-age, I declined. I asked if she was providing the discount anyway as this was my first time there and she informed me that "no, your discounts can begin when you bring your university ID". That won't happen, because I won't be back to provide patronage to a woman who doesn't appreciate her customers. Having worked in a service industry for years bending over backwards to please people, I was taken aback by her total disregard of my first-time experience. I had a decent (not great) time while I was there, but my friends and I were turned off by this lady's lack of personality and service, and won't be returning because of it. A hint to the owners: it's more important for your customers to return than to squeeze every new entry for every possible dollar. read more

Great place. Spent a lot of time there. However the owner "Rebecca", is more interested in short term gain than longer term business development/relationship. The money, and time you have invested visiting on a regular basis means nothing. I will not spend another dollar there and make sure that all the people I have brought there never go back again. read more

The main thing I love about Euphoria? The hours at this place are phenomenal. Whether I want to unwind after a long night at work or grab a couple of friends for some relaxation during lunchtime, this place is open. The staff is friendly. They check on your coals constantly. I have never also felt the pressure to leave even after staying for a long time. They try their best to accommodate every customer. But, that being said, if you have less than 4 people in your group, you're almost guaranteed to get uncomfortably squeezed in between larger groups. My ideal spots are the corners, which the staff usually reserves for larger groups. I've come in with a group of 4 and have asked to sit in the comfy corners and have been ignored/denied. I understand though, the actual smoking lounge isn't that large and they have to try and make everyone comfortable. My experiences here have always been relaxing and/or pleasant. I like that the crowd is mostly older people/college students. It's a nicer environment than the hookah bars in New Haven/Fairfield packed with underage kids and obnoxious music. read more

The best hookah bar in town. Over the course of this summer my friends became regulars at this spot. The staff is very friendly and eager to assist their customers. Monday's are Open Mic and hookah's are only $12 if you come before 9 and Wednesday's are Trivia Night! They also have a vast selection of cigars. I love this place and the staff is pleasant to be around! I would highly recommend this Hookah Bar. read more

This place is a hidden gem. On the weekends, it can get busy with loud music playing. It's a pretty fun and relaxed atmosphere at the same time. The people who work there are super friendly and always greet me when I go. They have BYOB, which is also a plus. During the week and early on the weekends, its a very chill place that have some really good hookah. Definitely recommend! read more

I stopped in last week inquiring about e-cigs. The gentleman who helped me was friendly, engaging, knowledgeable, and very patient as I looked at about a dozen different items. He was able to answer all my questions and when it was all said and done, I walked out with a new e-cig that I am ver happy with. The selection of cigars, hookahs, and other tobacco products were impressive. The place was clean and well lit. The lounge looked inviting and comfortable. I can't speak about the hookah bar yet, but as an aficionado, that review will come soon. read more

A clean lounge with a wide selection of cigars and excellent staff. The employees are knowledgeable and have really helped me maximize my cigar-smoking experience. Whether you're an aficionado or someone looking to get into cigars, I highly recommend giving this place a shot! read more

This place is terrible!! My friends and I went there today to celebrate one of us birthday, we called in the afternoon for reservation but we were told that a reservation should be only made 24 hours ahead.. So we went there hoping to find a table. The place was almost empty and the manager welcomed us as not to take any charge for the party only a charge for bringing alcohol which was $5 per person. Anyway we ordered 3 hookahs and some soft drinks only as this is the only thing they serve and we were 9 so they charged us over $120 !!!! What a rip off scam.. They charged every person not smoking hookah $10 plus the $5.. So you pay $15 just to get in .. Believe me better night clubs worth less than that.. So screw you. read more

I've come here many times wanting to like this place but It's the worst place to come too. Every time we go the service is terrible. They constantly forget what we order. We called once and they said they close at 2am but they turned us away at 11pm even after we called. The employee's give a lot of attitude even after they mess up. Hookah's aren't made correctly. Never giving them my business again. I will never recommend this place to anyone. Do not go. read more

I am fairly new to cigars and have never picked out my own so I was down there 2 weeks ago for an outing and decided to go pick up some cigars for everyone, The guy I was dealing with was great, my friends and I threw a million and one questions at him and he answered every one well. I picked out 3 cigars for myself and 4 for others. He had me make decisions based on what I liked to drink and eat even though I wasn't pairing them with anything. He couldn't of been more spot on all 3 cigars where amazing nothing too sweet nothing too spicy it was perfect for my pallet, all my friends that he helped where very pleased as well. Can't give it 5 stars because I'm new to the smoking world so idk if most shops are like this but I was very pleased with my experience and suggest ppl check them out. read more

Well , hookah are nice and clean and the staff is friendly. However, the owner only cares about the money in away that's kind of disgusting. It charges $20 for a regular head and every extra person who doesn't smoke has to pay $10!.That's just ridiculous read more

Shawn has a huge dick 10/10 will definitely return for more nipple play and also that hot Dominican waiter would totally fuck omg

Love this place. Calm and great staff. Don't really enjoy the cigar smell but expected at a cigar and hookah lounge.

very good service & hookah. highly recommend this place.i came to hang out with some friends and it was a perfect spot! everyone who wants to have a great time should come with their friends here to enjoy their night. read more

Euphoria Cigar and Hookah Lounge - Tobacco Shops Near Me - Fairfield, Connecticut

The place is close to my home. I went to it couple of times but i had same experience. They have legendary bad customer service. You will wait for 20 min to get your hookah and after you do, the store staff will harass your friends on buying a their own hookahs (if they didn't buy one) or paying 10$ for the store. Then you will hear about another ridiculous store policy which is you have to wait for 30min before they change the charcoal. I got stains on my cloth every time I go there because of how dirty the place is. The shop also, very loud like you are in the middle of a night club in New Delhi. You will not be able to have a peaceful time talking with your friends or enjoying your EXPENSIVE hookah at this shop. read more

WHAT EVER YOU DO DO NOT BUY ANY PRODUCT FROM THEM. THEY DO NOT BACK THEIR PRODUCTS. I bought a Mya Acrylic Hookah from them and I went to wash it out after using it once and when I put hot water in the base, it started to become cloudy. I went to rub it off and it turns out the acrylic started to peel off creating this white residue all inside it. Not to mention it reeked of a scent similar to crazy glue. I am aware that the reason for this was not caused by this hookah store HOWEVER I did purchase the product from them and as a person who spent $200 in their store I would expect respectful costumer services and a replacement. Instead I got a rude owner who proceeded to tell me I poured a chemical into the base which caused this to happen. I continued to tell her I used regular old warm tap water from my sink and even hit out a few drops of the water inside the base to my hands to show her, but nope I was still at fault according to her. So instead of simply getting a replacement base (I did not even want my money back just a replacement!!) I got a night full of attitude and disrespect. So either my tap water is full of chemicals and I'll probably die soon, or this owner has a giant hookah stem up her ass and doesn't understand how to properly treat their costumers. Another tip, they charge $20 to smoke hookah for one person and its $10 for any one other than that original one. You also have to pay $10 if you want to sit with your friends who are smoking the hookah even if you plan on never touching it. So if your looking to get ripped off, that's the place for you! read more

This store is such a rip-off you have a problem with a lighter and they say there's no return or nothing I mean I bought a lot of stuff from these people and all the reviews said they're nice yeah they're nice when they're taking your money try to bring something back they suck read more

Went here to buy cigarette rolling tobacco. Middle Eastern? woman working there was extremely rude, unfriendly and obnoxious. Does not seem to like people shopping in her store. A very unpleasant experience, to say the least. I will never return to this store. read more

Overpriced for hookah tobacco. The cashier woman tried to force an overpriced cheap brand on us and then asked us to leave because she had other customers when we put the box back. The only other people in the place were three men in the lounge. We won't be going back read more

Great selection usually pretty attentive must say the last time I was in there 1-21-2018 mike was super knowledgeable sold me exactly what I was asking for and gave me amazing recommendations for e liquid will be shopping here again and I think you should as well keep it up ! read more

Nice selection of cigars and helpful, friendly staff. It's a family business with father & at least two sons involved Prices are on par with other brick & mortar shops in the area. You can sit and smoke in their comfortable hookah room. read more

This place is so nice, new decor and relaxed atmosphere is spectacular! I went with my girlfriends and had a great time! the hookah was better than I have had anywhere and i didnt have to ask for replacement charcoal! I cant wait to go back!! read more

worst place ever ,don't spend your money ,they charge so much for hookah and drinks were so expensive ,we spend over $100 for 3 people..

went to get a top for my ecig recommended by my friend. when i got there they did not have the 15 dollar unit my friend recommended instead i was sold a 25 dollar unit that seemed similar. after my purchase i saw that they were recently marked up with new stickers. they WERE the 15 dollar unit my friend told me about. how can you possibly justify a 66% markup EVER? you simply cant, and i was scammed. I hope that no one spends their money here these people are con artists selling overpriced garbage to make back the money they lost when they burned the place down last year! read more