I've been to this place couple of times and I get the lemon mint all the time Both managers Aldo and Ruben Always take care of me My waitress Taylor was on top off service and Charles was always checking on coal read more

Unfortunately, I returned to mystique on Saturday 4/25 assuming the vibe would have been the same as it was the weekend but it was not. I attempted to request a song from the DJ and he said that I needed to PAY for a song request! I have never been to a bar or lounge where the DJ is requesting money in order to play a particular song he could've politely declined, but instead asking for money. I'd rather return on a Thursday when the DJ is polite, friendly and feeds off of the crowd. read more

Love this place! I come here every time I have a layover in New York. Hookah is great and service is always 10/10!

Great place! Atmosphere on point. Staff are super friendly and attentive. Highly recommended.

If you want to pay $40 for a single basic hookah and nothing else, when the menu says that hookah is $23 then go here. Either they're playing me personally for some reason or they stay playing everyone. That menu has been a lie for a while. Not the first time. Been going here for years but now I hesitate or would rather not unless I'm feening feening for hookah bc originally the hookah was $20-$25 as expected but then out of nowhere the bill started increasing out of nowhere with no change on the menu always deceiving me. They just out of nowhere started adding mad services fees and say it's at a discount. You expect this, then get that but what are you really supposed to do? Walk out on them or rob for lying? I seen pple walk out on them before, I see why. They don't even let you know that menu is wrong. They just wait to bring ur bill that's $20 more than what it would've and should've been and most pple just gonna pay that like fine, whatever and fold. Theyre gonna act like they don't know what ur talking about if you ask about it or act like you should already know the higher price they actually charge (without service fees and such). If I knew the actual price, I would've went somewhere else tbh. Sure, they have letting u bring outside food going for themselves but that coal changing is also lacking. It comes around by the time the coal is ashes and ur smoking fumes. As an ex hookero myself I can tell u that is terrible service. It's also annoying how the hookah hose keeps falling apart too. Honestly, this lounge was originally good but it's been sus with lacking service that matters to a hookah smoker for a while now. I literally just go there as a last resort for hookah in the local area. Moneys not a big deal but what I hate is being deceived and having to go with what they trick out of me rather than what is promised on the menu if there's not gonna be a problem. I would rather go to Scorpion nearby or a lounge on Steinway for better hookah for way less and more reliable service if i knew what the truth was about here rather than the falsehood that's displayed. Could be just me, but I get sus vibes from here and staff and some of the decorations are pretty tasteless too if you peep. For my fellow hookah lovers who care and like worthy hookah affordable... On a good and generous day, I'd give this mystique of today like 2 stars at best to not deny the fact that it could be even worse than it already sucks and the fact that at least the waitress at least checks up on you like a good lil employee. But club price hookah where it's dry and there's no girls I would want, and you don't even know the real price until I see the bill which is different from the menu most deff ain't it. I'd rather go to the club itself then. So 1 star. The more I think about it the more I get hateful about it. I recommend going somewhere else. read more

One of the only ones left on Long Island. But it's still the best one. Has been for years. Service is excellent and they know how to make the hookahs so good. It's beautiful inside. It's good for large parties or small. They even have a more private VIP type section. I need to make it a point to go more offer because everytime I go I love it even more. Highly recommend read more

Mystique Hookah Lounge - Just smoking in my little nook - Hookah Bars Near Me - Westbury, New York

Great ambience and the staff was excellent. Terrence and Alexa took care of everything and made me feel at home. This was an awesome experience and I would highly recommend it. read more

Mystique Hookah Lounge - Hookah Bars Near Me - Westbury, New York

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been coming here for years and here today on Sunday and I seen one guy working all by himself with no help and it's wild cause it's pretty busy here. And the vents in the establishment are dirty and looks like it has never been cleaned. The floors are disgusting. Like the place needs a general clean up. Love coming here but this places needs some work read more

Came here one night randomly and so glad we came. Fun ambiance where everyone is having a good time. The prices for hookah were very reasonable and there was a large selection of flavors. The hookah was not as strong as I was used to though. So that was concerning. The service was a little slow for such a small place but we still had a blast. Will definitely return! read more

Mystique Hookah Lounge - Cute decor inside - Hookah Bars Near Me - Westbury, New York

There is a entrance fee...? It's a hookah lounge why is there an entrance fee that seems absurd and not okay to me. The hookahs themselves were also expensive but tasted the same as the ones you can get in Astoria for 1/3 the price. The music choice was nice but songs kept repeating so there's that. Too strict on rules for a place where people go to chill and have fun. Service was also not great as our coals kept burning away and it took them forever to fix. read more

Mystique Hookah Lounge - Hookah Bars Near Me - Westbury, New York

Great vibe and excellent service. I will be returning. They even allow you to bring your own food. Amazing spot! read more

It's nice inside and music is good. We were shocked that there's an entrance fee. The service was horrible, it took a long time to get staffs attention for help or to get our order & when the order came it was wrong and we had notice until later. Again, the service was horrible. read more

I came here yesterday for the first time. There were no more seats inside but we did get seated outside. they have warmers outside but i was still cold. So if you are planning on going i would definitely recommend something cozy! Anyway, this place was cool and chill. Everyone was sitting at their own table just vibing. I was a little bored on the first hour, the music was putting me to sleep. Soon afterwards they started playing spanish music which i love so that woke me up a bit. If you are looking for a chill hang out spot then this is it! But if your looking for a place to get lit then i recommend going somewhere else. read more

Mystique Hookah Lounge - Hookah with Ice and Pineapple the Ice was an additional +$14 And the Pineapple was +$6 - Hookah Bars Near Me - Westbury, New York

NEW, Updated Review: Honestly this became one of my weeknight hang outs. it has a good vibe- sometimes the music is a bit too hype for a chill hookah bar / weeknight. most of the people who work here are quite kind. it's def a pleasant place. drink prices for the size are a bit high, but i mean... doesn't stop me from coming back! OLD Review: the service was spotty- sometimes good sometimes took a while to get the attention of the server. the drinks are tiny and $9 each.... the hookah was a good price but all the suggestions like ice hose and apple somethinf ended up making it quite costly. but honestly it was really smooth and they were pretty good with changing the coals read more

Mystique Hookah Lounge - the ceiling is pretty cool lol - Hookah Bars Near Me - Westbury, New York

It is what it is. Nothing to over the top. One of the e few places left to enjoy a smoke.

This is by far the worst ; Who sells frozen food && cup of noodles. They take forever to bring drinks && their hookah is trash. We came in here looking to have a good time && will never be back. It was very crowded people I felt like I had to keep my mask on the whole time. They were not following the covid-19 guidelines. Don't bother it you are looking for a hookah lounge. read more

Mystique Hookah Lounge - Cracked tables my drink may fall through - Hookah Bars Near Me - Westbury, New York

Chill spot to vibe out and smoke some hookah. The decor was a little rundown but overall not bad.

So I came here. I am very unhappy with my stay. I came I I wasn't made aware that it www cash only. They conveniently had a ATM machine inside. I don't ever mind paying but don't tell me about a sign when it was snot advised. Mac was the owner but not good enough. I am not sure I'll be back. Super annoyed. read more

Mystique Hookah Lounge - Ugh - Hookah Bars Near Me - Westbury, New York

Service has gotten even better. Love the people who work there. They take time to knows their regulars and the hookahs no longer fall apart lol. Drinks are great and the music is great if you're looking to jam out. read more

Cool place little price but worth the money great for hanging out and drinking, I would go again

The Dj was on point with the vibes but the service was bad 20 minutes for hookah. Come on bro. A Saturday night. Not good. Keep in mind this is my first time read more

Had a nice evening... atmosphere/hospitality was good too... Although a little slow on order taking ... had to keep signaling my host - took my credit card to pay & he never came back... then, there's a "cover charge" that wasn't explained from the onset ? I was hanging out w/my son ... ain't nothing wrong with that ... but, I would go back read more

The best hookah lounge around. Great people. Great hookah. Terrence makes amazing hookah, strong and on point. No complaints here at all! Highly recommend read more

Had a great night this past Friday at Mystique Hookah Lounge in the Nassau. When we first walked in we were going to sit inside but it had been a beautiful night out and we were asked if we would like to sit outside. Outside happens to be really nice warm nicely late and we got to sit inside one of the little glass houses. Very private but you can also still hear the music you can still see what's going on. We thought it with a drink order which sadly our waitress at the time just completely forgot and never bought our drinks back. My dick then went inside and ordered a new round of drinks which ended up being really good! I wish I remembered the waitresses name but I don't know it was a young female can't remember her name. However another waitress noticed that we had an issue and offered to buy the second round on her which was super sweet and super nice of her. We then ordered a hookah piña colada which happened to be a pineapple and coconut. One of my favorites... we got a regular hookah in a pineapple head. We thought we would be too cold for the ice hookah. But that will be for the next time LOL. Ambience was nice. I do wish that the Decour and fabric that's inside the little glass houses was a little more put together a iamb kind of tall I'm about 5'8 and my date was 6'3 and we both kept hitting the curtain/lights that were hanging inside. There was a heater inside but that night had been nice so we actually turned it off. besides our drink order being delayed, we had a good time we ended up seeing friends from school and closing out the hookah lounge. We were the last to go. This was my first time at Mystic hookah lounge say shall return again here are some pictures from the nights. read more

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Me and my friend was there for like 2 hours. Great customer service. Food and drink and hookah was awesome. Great music. Highly recommend to anyone. read more

I came here on a Saturday night around 02:45 for some late night drinks and hookah. This was my first time at this establishment and I honestly was very impressed. First off I was informed upon entering that they were closing at 0330 that night despite the fact that website stated that they closed 04:00. Upon being seated I couldn't help but notice the burn marks/holes on the seats. I know that it's a hookah place and that mistakes may have happened however I do think they should have repaired/covered those items especially seeing that as time progresses it will only have the place looking less and less desirable. The service here was bot the best as the server wasn't very attentive. I wouldn't waste my time or money visiting this place again. read more

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I moved to this area two year ago and I've been waiting to visit this place. Finally got a chance to go and I'm so sad and disappointed. We walked in and the place was filled with brown gaudy leather couches. We were seated in the Middle of two couples so we asked to be moved. We ordered one hookah and two drinks. The drinks were small and in plastic cups, the hookah was okay but definitely not worth the money. There was absolutely no food to order, not even appetizers so that stopped us from ordering any more drinks. There was a dj but he only started playing good music right before our 2 hours was up. The crowd is odd and there seems to be a few regulars. The guy that greeted us was friendly and a good help, he's the only positive about this place. We paid 75 bucks for one hookah and two small drinks, not worth it at all. There was also an administration fee on the check for $11, no idea what that was for. Complete janky location that is a rip off. read more

Mystique Hookah Lounge - Hookah handle - Hookah Bars Near Me - Westbury, New York

Hookah here is amazing every time, Ruben is a hookah master, always fresh and on point. The manager Terrence always makes sure everybody is happy and taken care of. Service is also great, the waitress are nice and helpful. This place has great ambiance and music, mostly Saturdays with Dj_Defame. Best place in Long Island, but make sure to be there early because it gets packed!! read more

The place looks decent and a great vibe. However, the short hispanic host with the glasses was extremely rude. He didn't even respond to us when we said hi. He ask for our ID with an attitude but we still complied. While the lounge was completely empty, he still denied our request for a better seating and had us sit right by the door squeezed in. The hookah was below average but the hookah guy was kind enough to change the head for us for a better flavor. Overall, I wouldn't recommend simply because the host was an a**hole. read more

This lounge is fucking TRASH, the hookah tastes like plastic and the parts detach when you're passing it between people. The tips are mad hard to put in the hose. I smoke hookah a lot and so do my friends, we've been to plenty of lounges and have never experienced some bullshit like this. The owner/manager is a dickhead, I told him the hookah was trash and that it tasted bad and he responded by taking the hose and put his tip in it and said "this shit fire" instead of bringing me a new hookah or discounting it from my bill. The food is TRASH, they don't even TRY. Do not come here, it's fucking ghetto and overpriced. read more

One of my favorite hookah bars to go to, especially when my favorite DJ (DJ iPod) comes out. Good vibes, good music, killer drinks (literally they're strong for no reason) and the hospitality is sincere at this place. The food is enjoyable and well cooked. Will definitely be coming here as well. read more

Definitely best hookah spot on LI. Friendly staff, reasonable prices and excellent decor. Great music and variety of hookah flavors! Miguel (the manager) is very knowledgeable and can help you choose and mix flavors for a better overall experience. read more

Mystique Hookah Lounge - House special (double apple, strawberry & Mint) & straight mint. - Hookah Bars Near Me - Westbury, New York

Absolutely horrible service! It took one hour for them to bring out the hookah, not even exaggerating this! There were 4 other tables complaining that they have been waiting as well. The servers did not update us as to why there is a delay with the hookah. When I finally asked, they said that they are making the coals. How does a hookah place not have coal? If hookah and drinks are the only two things on the menu then you would think they should have those available. The atmosphere is beautiful but every time I go there the service gets worse and today was the last draw. The only reason we sticked around waiting an hour for the hookah is because it was too cold to go back outside. read more

I had come to Mystique Hookah Lounge to kill some time before seeing a movie in Levittown. It had happened to be one of the coldest days I've ever experienced in NYC history, figured might as well be relaxing instead of getting frostbite outside. From the second I walked in, I was happy to be out of the wind. Little do I know, their heating wasn't working... You would think on the coldest night, that someone on their staff would let you know, but they acted as if nothing was wrong. Mystique Hookah Lounge has a policy that requires you to order more hookah pipes based on how many people you have, two people per hookah pipe. If you have a odd number, they feel that it's right to charge for a "10$ Summer Special" without informing us. On top of that, they would go so far as to charge an automatic gratuity. I'm never one to stiff servers but I would like the option to choose my own tip. Looking over the receipt, I noticed that they also calculated tax on the tip. Pretty sure that's not really okay. https://www.tax.ny.gov/pubs_and_bulls/tg_bulletins/st/gratuities.htm I've never been one to shy away from paying for hookah despite knowing the real cost of a tin of shisha, but my experience here has been absolutely terrible. Find somewhere else to go for hookah. read more

Mystique Hookah Lounge - Totally overcharged... - Hookah Bars Near Me - Westbury, New York

I had a great time at Mystique. I've only ever done hookah in Astoria, the city, and Israel, so I was skeptical to try a Long Island establishment, but I'd go back. Hookahs are between $15-$20. Their menu is the most eclectic hookah menu I've ever seen. They have everything from simple fruity flavors, to things I have never seen before in my 10 years of smoking hookah, like Skittle flavor - what! Anyway, we got the rose and vanilla mix, which I think was called Sahara. We also got the ice thing, which was different. I'd recommend it. The hookah was really good. It ran out after maybe 45 minutes, and they automatically changed the coal, which made it a bit harsher, but that's the nature of hookah. We also got the green tea, which came in the cutest teapot! I personally loved the atmosphere. They have these gorgeous Middle Eastern paintings, one of which was 3D using peacock feathers. I couldn't stop looking at it. It's really laid-back and chill, yet has an intimate vibe. There are couches and chairs, each of which as a coffee table in front of it. I would recommend it for a friend outing or for a date. One gripe - the mirror in the bathroom was so high on the wall that 5 foot tall me couldn't see myself. Boo. read more

No food but nice calm atmosphere. Service is great. Nice place to go have some hookah and wine down

Things to know: Limited parking, ID checks at the door, auto-gratuity, share charge, bad DJ Pretty good spot for hookah in Nassau county. I went with two friends at 10pm on a Saturday night and it wasn't until around 11pm or so that it started to get pretty crowded. It's decorated nicely with silks and paintings, a laser light on the ceiling and a nice fish tank. There are comfortable couches and chairs to sit in if you're lucky enough to get one- otherwise you'll be sitting on an ottoman. When the place starting filling up with people it got a little claustrophobic and loud. Their hookah menu is large and varied with many flavors to choose from. They also service alcohol and fresh fruit juices. No food served here. Servers at first were pretty attentive and came around to fix the hookah and replace the coals, but as the night wore on they became busier and unable to stop to help us as frequently, which is understandable. It wasn't the best hookah I've had but it was good enough. When the check came I noticed they charged an 18% auto-gratuity. They also charge an extra $5 each to share the hookah. The worst part of the night was when "DJ Ragu" set up and took over the music. He was awful, who wants to hear club music at a hookah lounge? There's no place to dance, so I just don't understand why they brought him there. That tooootally killed the chill hookah vibe for me. I would go here again on a night where there's no DJ. read more

Mystique Hookah Lounge - Hookah Bars Near Me - Westbury, New York

Pretty good hookah. The Mystique Ice Tip is a novelty hookah accessory meant to cool down the smoke and apparently, these guys are the inventors. Their hookah is pretty good surprisingly. Decent atmosphere as well. But the service was pretty terrible when I went. It took almost half an hour to get our hookahs. They did use a full size pineapple for the bowl I requested. But they didn't give enough coals to keep the massive bowl lit, and I frequently had to argue with them to give me more. read more

Mystique has been one of my go to spots since my college days. Even after finishing, I still find myself being a regular. It's a great place to kick back and relax. They have a nice selection of flavors and they serve alcoholic beverages if you looking to elevate your smoking experience. This is all tied in with exceptional service led by my go to guy fahim. It's clear that customer satisfaction is one of his main goals and it shows during my frequent hookah sessions. If you're gonna smoke at Mystique ask for Fahim Happy Smoking! read more

TERRIBLE! Went here with some of my friends while home from college. Thought the night was off to a good start when after paying the $10 cover fee, we were brought a hookah almost immediately after sitting. Thinking it was strange or must be some complementary taste or promotion we got right to it, however after 5 minutes the guy who originally brought the hookah over to us, very rudely, came back and violently ripped the hose out of my hands, cursing, and blaming us for his mistake angrily asking "why the F#*K would we take a hookah we didn't order!?" 15 minutes later our server finally came over to take our drink and smoke orders and after a ridiculous almost 30min wait, we figured our night was finally in motion, however the nightmare only started when we asked for the check. Our original bill totaled over 270$ for my friend and I who decided to split the bill, thinking that was a ludicrous price for the amount of drinks we ordered, a shot and 3 redbull vodkas each, we examined the check further. The first bill charged us for 10 premium mix drinks with extra surcharge for red bull on top, making our well vodka and redbulls cost nearly 13$ which we were charged 4 more times then what we ordered. Calling them "premium drinks" is hilarious because any idiot could tell they were made using cheap well vodka. We had to have our server redo the bill with our correct order and she came back with a bill this time charging us for 4 shots instead of the 2 we ordered. Finally we got the manager involved and his only solution was to charge us 1 less "premium mixed drink" and proceeded beg us to review him on yelp because of his "generous gesture" So here's the yelp review you begged me to do after taking a singular drink off the bill... The service and management is absolutely horrible and I got the feeling overcharging and scamming guests is a normal practice. We could tell the drinks were made using cheap well vodka, however at 13$ a drink they should've been mixing them with goose or kettle one, which they had, and god knows they were charging us for them like they were. Be sure to double and triple check your bill if your have the unfortunate of visiting this venue, which I strongly urge against! read more