I knew I needed my exhaust/muffler system looked at and went here. It was in the middle of the…read moreafternoon several weeks ago and I showed up without an appointment. In spite of seeing reviews about the "grouchy" guy in the front my experience was anything but that. First there was Bobby who looked kind of rough but he was very nice and after I told him the problem with my car told me that they would look at it right away and got the owner Jeff. When I saw the back brace on his back and told him that I had lumbar spine surgery 2 months ago we got into an interesting conversation about that while they got my car on the rack and Jeff was looking at it. Then Jeff came and got me to show me the damage. My car is an old but reliable 2007 Toyota Camry. I was hoping that the joint connecting the muffler to the catalytic converter could be soldered but there was so much corrosion the joint and catalytic converter needed to be replaced. It was expensive for me on a limited fixed income but much lower than other places. Jeff told me that it would take about an hour but it was about 45 minutes. I told Jeff and Bobby about the negative comments about the "grouchy" guy and asked which one it was. They pointed at each other and we all started laughing. Jeff said that he doesn't look at the reviews. I told them that I thought that they were funny and delightful.

Great price. Great service. No problems. Quoted 60% of what other shops quoted. In and out fast…read more Ask for Donnie

What Amazing quality service and customer service! By far this is one of the best auto repair…read moreservices I've dealt with. They move quickly with administration and repair, and they are friendly! I really appreciate their work and how thorough they are in insuring satisfaction, then going above and beyond for quality. they really care! I would reccomend them to anyone for any job!

If I could give a negative 10 stars I would. I would never in my life recommend anyone to use this…read moreshop for auto repairs. They are the most unprofessional and uncommunicative SO-CALLED business I have ever dealt with. First of all they did not even talk to me properly about what was going with my vehicle. I sat there for over 2 hours and then they told me that they needed me to leave my car and they would call me between 5:30 and 6 pm. I never received a call, I called them no answer. I called at 9 the next morning no answer, then finally at 9:38, the Secretary answered and after putting me on hold twice told me the mechanic would call me back in a hour, almost 2 hours later I had to call him back. I was then told that they were checking the water pump and would call me back as soon as they figured out exactly what was wrong with my car, this I found out after 5pm and several phone calls later. They also don't even have you fill out anything or sign anything agreeing for them to do work on your car and charge you for it . Instead of initially test driving the car, these idiots did a million other things according to them first and when they finally decided to test drive it found out it was the Fan Control Module. So in total they charged me $339.00 because they included 2 hours of labour for their own stupidity. I am appalled that people run a business like this and I have a mechanic who was servicing my car before I moved to Georgia who told me that there are some mechanics who will just rip you off and this is one of them. DON'T TAKE YOUR CAR THERE ESPECIALLY IF YOU NEED IT BACK PROMPTLY BECAUSE THEY DO NOT CARE ABOUT YOU OR YOUR NEEDS JUST THEIR POCKETS.

My truck blew a brake line on the way to the Atl airport. Triple A had my truck towed here by noon…read moreon Monday 11/9/2021. I was in contact with the shop daily. One excuse after another but was promised all 4 Rusty brake lines would be replaced for $700. The truck was supposedly repaired by my return trip on Friday the 12th. Well it wasn't. It cost almost $300 to Uber home to SC, 197 miles. I was again told the truck was ready at 5:50pm on Monday when it clearly says the shop closes at 6 pm. After swapping work days I was able to get a ride there Wednesday morning and was told only 2 of the 4 brake lines were replaced. dissatisfied and feeling majorly ripped off. If you don't live local, don't go here for repairs.

I went to this place because it was close and had five stars. I needed my AC fixed, and that was my…read moreinitial reason for going. Called and the gentleman was nice and had great customer service. He made jokes on the phone, and I felt comfortable going to this place. I have since been there three times, and my AC is still not fixed. Each new time, there's something new that needs to be done, but no sense of urgency to do it. I am still waiting on an estimate promised in October. Additionally, I asked them to do a safety check and change my oil, which they did. Only to have my car notify me that my oil needed to be changed just two weeks after. There's little to no paperwork given to me, so only the Lord knows what's been done to my car. That part, I'll take onus for. I should've asked. It's a friendly establishment, but jokes don't fix cars. I do not recommend this location.

Great service, they're honest (huge benefit to me). I've brought my E350 in for a few different…read moreservices and they did exactly what was needed at a great price.

The staff were warm and welcoming. I arrived by my appointment time, shortly thereafter the started…read moreon my vehicle right away and was done in couple hours.Overall, I was satisfied with the service and the hospitality.

Will has been my mechanic for past 20 years or so. They have always been extremley helpful and…read morehonest about any work I have needed on my vehicles. Highly recommended.

I've had several vehicle repairs done on my 2007 Honda CRV at the Auto Medics of McDonough, and…read morealways felt like I was given a decent price, sometimes done for much less than competitor prices. For instance, brake rotors and pads, air conditioner compressor, alternator, and the oil changed. As well as renting a U-Haul truck at the same location. Each time I felt I was treated fairly, and was happy to see that the owner stands behind his work and never hesitated to check something else for me free of charge.

The guys were awesome! I had my brakes done. They were timely and precise and economical. Thanks…read moreyou guys!

Cranks but want Start: Great work!...as Always for over 8…read moreYears now. Thanx Bud for getting my 22 Buick back on the Road. And as always, no one can beat your prices.

True Automotive quickly diagnosed the problem with my Toyota Prius. Since they had to keep it…read moreovernight they were able to direct me to Enterprise within walking distance. I was able to arrange for a special rate and True Automotive paid for a day's rental. They are reliable and kept me informed as to when the car would be ready. As a repeat customer I am always pleased with the service and I am willing to travel the distance from Stockbridge to service my car.

I usually go to True Automotive for oil changes because I like the coupon. I do not like the…read moreupsale that I generally receive. During my oil change today, I learned that the coupon price does not include "shop fees" or the fee to manage the used oil which were added to my bill. They also quoted me $20 to change a license plant light bulb which I agreed to do but charged me an additional $5 for the light bulb. They also quoted me $300 for a new serintine belt due to the lack of mention on my history. I called Six Star who performs work on my car and they said last inspection showed I did not need one and if I did, they charge around $135. In summary, their coupon prices are not real and I don't plan to go there again.

Went in with a car urgency, when most other shops could not help me immediately, Brad the…read moresupervisor from Eight 81 agreed to look into my issue although his shop was very busy. Great troubleshooting and estimates. Kept me updated the whole time. Displayed transparency, service, quality care and professionalism of the higher standard. His staff were also cordial and the service cost was reasonable in line with the issues identified. Appreciate their service and wish them success. Thanks Brad and team. Mo

I have been a customer of your shop since you first opened. Over the years, you've serviced not…read moreonly my family's personal vehicles but also several of my assigned work vehicles. I remember when an oil change included topping off all fluids, checking and inflating the tires to the proper pressure, and cleaning the windshield. Those little details were part of what made your shop stand out. At my most recent visit, I brought in my 2015 Ford F-250 diesel for an oil and fuel filter change. I understand that prices have increased over the years, but this service was over $400. While I was there, I also asked if you could remount a tractor tire onto its rim. I was told to check inside, and the person I spoke with said it wouldn't be a problem. After returning to my truck to wait, I was then told I would have to leave the wheel and tire to be mounted later. I explained that I needed it mounted so I could get back to work. I was then told there was a car that had to be finished by 10:00 a.m., so it would have to wait until after that--or I could take it to the tire shop up the road. I paid for my service and left. I went to the tire shop that was recommended, and they had the tire mounted in less than two minutes for $10. I realize times have changed, costs have increased, and businesses face different challenges today. However, higher prices should not have to come with a decline in customer service. One of the reasons I have remained a loyal customer for so many years has been the quality of service your shop has always provided. Unfortunately, this visit left me disappointed. I wanted to share this feedback because I value the relationship I've had with your business over the years and hope you'll take it into consideration.