The mechanics here are experienced and skillful at diagnosing and fixing problems. In addition they…read moreare extremely honest, pleasant and helpful. They clearly explain why something has to be done or why it can be delayed temporarily or permanently. They do inspections, diagnoses and repairs at reasonable prices.

I brought my car in a few times to Greggs not and it has been a great experience. I have gotten my…read moreinspection done there, brake jobs and battery replacements. One of the thing I appreciate the most is that Greg is a straight shooter. He tells you exactly what's going on and does not try to upsell you. He is very honest and upfront about the price which is reasonable. I have nothing but praise for their service. I will be coming here regularly moving forward.

Bobb Howards station is family owned and you're treated as a valued customer. We take all 3 of my…read morefamilies cars there for Maintenance and any repairs, They will work with you on drop off and pickup times and give you honest answers on what needs to be done. They stand behind their work and honor the warrantees. If you have had issues with other repair shops I suggest you give Bobb Howard's Service Station a call. P.S. The Old Time General Store is worth looking into while you are there as you may find some old time treats and some toys. --Rocco--

I brought my car in for an oil change. I usually wait around, but this shop gets busy--even if you…read morearrive early. Unfortunately, there's not really a place to sit and wait, so I went home. About an hour and a half later, I got a call that my car was ready. Pretty standard timing, and the customer service was great! Also, they have a built-in candy shop! It's a lot of fun to browse all the different treats. They even have a birthday program and free popcorn. Just don't try to pay with the gold coins like I did!

Came here during a holiday weekend. Since I had to get a tow truck for my car since it wasn't…read morestarting. But they were able to get me in that same day. I got in around 12-1pm. They called me around 3ish and let me know they finally got to my car and found out the issue. And they door dashed the part that was needed for the car. They did mention if they can't finish I won't be able to get the car back until Monday. Was a weekend and after that was a holiday. But to my luck they were able to finish right before they closed so that I was able to get my car back the same day instead of waiting another day since they'll be closed the next day. They were able to find the issue why my car wasn't starting.

For a long time, I was taking my car to the dealer but gradually learned that I could not trust…read morethem. My brother-in-law recommended that I consider Douglaston Auto Care. He noted that they were friendly and honest. He was correct. The first time I went, it was shortly after working with the dealer---I was hearing a strange sound and had just paid the dealer an exorbitant amount of money for repairs on my brakes (which I had been noting for several visits and the dealer and they kept saying nothing was wrong until it got so bad that it became an expensive job). I brought my car to Douglaston Auto Care and the sound was coming from my positioning of the rubber mat on the floor against the brake and gas. Another mechanic would have seen that as opportunity to take advantage. Not at Douglaston---they are honorable. They told me the truth. I have been going there ever since and will never return to my dealer. They are always truthful and explain in detail what has to be done. Their work is also impeccable. I give them my highest recommendation.

I was in transit and about 300 miles from home when my car overheated while on the Cross Island…read moreParkway. AAA recommended this shop and I could not be more pleased with the service provided. It turned out to be a cooling fan failure and was repaired quickly. The other parts of the system were checked and were OK. Very courteous and efficient. Labor rates were appropriate for the location according to my research. They honored the AAA discount on labor. If I lived nearby, I would use them for all services they provide.

Very serviceable shop with nice attitude. The staff is courteous and it's literally within a…read morestone's throw from my house. Good for general repair and inspection.

Took my ml500 to a shop in queens and they did horrible work. I had to find another shop quickly…read more When i arrived the shop was clean and in a Nice area. The work was done quickly and thoroughly. My old parts were with my vehicle when i picked it up. Very trustworthy, straight to the point no bs. Very recommended and will be a repeat customer.

I would definitely recommend Auto PHD They fix a very…read moredifficult electrical issue On my BMW They told me the choices I had in order to repair My car up front They fixed my BMW when all others failed to fix it Their shop was flawless and in order The waiting room was very nice and clean and comfortable These guys definitely will take care of your car And fix it right and I Had a good experience with them it felt right I'll go back to them in the future!

Frank is the most honest mechanic one can find. That's on top of the endless knowledge he has. He…read morewill always give you every option available, even if it means less business for him (and more money in your pocket). I have never met a mechanic that actively tries to save you money. His work is second to none, and he is very affordable. He really takes his time with you and your car. I have a truck that had its fair share of problems, and frank pin pointed every issue and it is in excellent condition now.

Wouldn't trust my car with anybody else! Since I have a business in town I meet a lot of people who…read moretrust my suggestions. I've sent so many people to Great Neck Auto and thankfully they all have had only had good things to say. I don't know what I would do without Great Neck Auto and they're ethical business practices. My car, safety and my reputation would be at stake. Thanks guys.

In an age of untrustworthy service, Sal is a true professional. We were in a real pinch and needed…read morea fan-related fix, and Sal had us on our way in no time with a complete repair. More so, his educational approach to the repair ensured we knew his solution was trusted and well thought out. We appreciate you, Sal!!

Sal is my HERO. On a 2 and half hour drive out to Long Island my car started overheating due to a…read morefan malfunction. Sal answered, dropped what he was doing and quickly met me where I was. He figured out what was wrong, went to auto zone and bought the malfunctioning piece, and met me back at my car. He fixed my car and saved my vacation! Sal is a selfless human, I would recommend his business to everyone! I really don't know what I would have done without him

I've been taking my vehicles to Mancz for several years. These guys are terrific - everyone in…read moretheir shop really is. I trust them and they have always done right by me, as well as all those I've referred to them. They know their business, their prices are fair, they look at easy fixes vs. expensive ones first, and they explain things in a way the non-mechanic can understand. I don't know what I would do if they weren't there.

Trustworthy and reliable. My family and I have been going here for years now and never had an…read moreissue. Best service station around!

I have several long-term friends that come here to have work done to their cars along with myself,…read morewe've all been coming here for a few years. The drive to the shop for any of us literally passes dozens of other shops. I can easily find mechanics out to rip me off, that'll let me drive away in a 2 ton vehicle set to fall apart in a week on the highway or better yet not know what they are doing and cause more damage. The last thing anyone in NY wants is another bill, driving in NY streets whether an aggressive driver or not it's obvious these cars take a beating. At the end it boils down to if: you want some one to sell you and sail you along? Or some one that fairly addresses areas that need attention the most? I'll continue to come here, while the staff are decent folks and owner is very personable the real value is when I am able to drive off with those guys in the rear-view in a car that is notably in much better shape.

I've lived in the U.S. for almost 20 years and I've never encountered anything like this. I asked a…read moresimple question about whether they offer brake system calibration services. Instead of answering, the front desk person slammed the table, got extremely angry, and made me feel like he was about to get violent. His eyes were full of rage, and he accused me of being disrespectful, even though I was polite and calm the whole time. I didn't insult or question his skills--I just wanted to know if they had the capability. Instead, he told me to go back to whoever changed my brake pads. The aggression was so intense that I felt genuinely threatened. This was an awful experience, and I cannot recommend this shop to anyone.

Warranty without deception - they re-diagnosed the problem with the service manager…read more Honesty above profit - they apologized for the mistake and provided a detailed report on the real condition of the car Real BMW specialists - after the incident, they sent my technician for additional training An unexpected bonus: I was offered free maintenance and a branded service package for a year as an apology. Now this is the only place where I service my BMW!

GARBAGE. Took my WRX here for a quick oil change (typically only have it serviced by Subaru or…read moretechs familiar with this car) only to find out 3 months later they put the wrong oil filter in. Found out because the next service was done by Subaru who found the filter. Verified by the part number, and yes I saw it myself. Not sure how these guys are trusted with all the high end cars here in great neck. For all my car guys out there, BEWARE.