I picked up a couple of pair of pants for myself and they needed hemming. The price of tailors has…read moregone up quite a bit at the tailors I usually use. I used Yelp Projects to find a new tailor to use. After screening a few, I decided on Tailor Needle & Thread. I went last week, tried on the pants, and the tailor marked them up. He asked when I wanted them and I said I wasn't in a hurry - so we set the delivery date to one week out. I was there when they opened on the due date. I was greeted right away and tried on the pants. They did a beautiful job. The fit was perfect and the stiches virtually invisible. We recommend Tailor Needle & Thread and will continue to use them for our tailoring needs.

Very courteous and prompt. My dealings were brief but he did a great job on my daughter's formal…read moredress and was easy to work with.

This was a very WONDERFUL experience. My daughter bought me a very nice Coach purse, BUT I hate…read moreshort handles, you know where the purse is in your arm pit. So onto Amazon I go, find longer handles, which matched perfectly BUT were way too long. So called a few cleaners, very unfriendly on the phone and certainly not accommodating considering it was a very simple cut 1 end of the strip and fold it over the clasp and sew...LITERALLY THAT WAS IT. I have no sewing machine so I could not do it myself. One was downright rude and was going to take 7 to 10 days because they send it out. Called Bharti's and WOW...talk about so friendly on the phone. AND would do it same day and a a price not more than the purse. So drove there and man, he was just as nice. Dropped it off and when I went back the ladies were just as super nice and they were cut and sewn perfectly. Clipped them on and could not be happier with the workmanship and the NICEST PEOPLE EVER. Found my new cleaners....AMAZING PEOPLE...THANK YOU.

Very dishonest Mrs. PATEL. Brought 2 pair of my sons pants in for shortening. Never gave…read moreinformation on how much or can we pay by check, charge, or does it need to be cash. Just will be ready monday. I got home and texted her immediately to find this information out. I know she received it, but she never responded . That was 4 days before they would be ready. She sent me an email when they were ready. Again I reached out to see how to pay her. No response. Picked them up and she said cash. I told her I reached out to her twice about payment. She didnt care. It was cash. Between my husband and I going through our wallets for $50.00 , she was paid. But asked for a receipt. Now she doesnt understand what we are asking. She calls her son and very rudely said its only cash, no receipt. Not a good way of doing business. To ignore your customers. Hope my sons pants fit. They are part of suits.

I reached out to Mitra to alter a bridesmaid dress for July. She was quick to respond and fit me in…read moresame day to start the alterations. I expressed what I needed done and she actually made additionally suggestions to really have the dress fit me perfectly. At first she said to call in a month for pick up, but the dress was actually ready the next week. It fits great and pricing was affordable. I will definitely be back for future alteration needs!

Mitra is my go-to tailor. I'm always impressed with the quality of her work. Her prices are…read morereasonable too. So glad to have followed her to her new shop.

WOW! I found the wedding dress of my dreams and I was taken care of so well and had about 4…read moreappointments to make everything perfect. Such a flexible and warm atmosphere. My dress also was bustled and my veil :) Loved how I felt in it.

When I need anything tailored I always take it here, and I drive in from the city. I had my wedding…read moredress and rehearsal dinner dress done here recently and it was such an amazing experience. They were timely and did an amazing job. I couldn't have asked for better work on my dresses! I also have gotten other items done here that are expensive and I trust them fully with everything. Can't say enough about their amazing work.

My new pants are so beautiful Thank you, Mr. Enoch…read more I'm very happy with your work. The value is unrivaled.

We had a large number of very long window curtains that needed to be hemmed to custom lengths…read more Every window had a set of sheer curtains, and a set of double-layer blackout curtains. It was a big job, and we were very fortunate to find Enoch Tailor Shop in Arlington Heights! They were ready exactly on time, and with perfect quality. We are so happy to have found this shop, and will definitely be coming back. Thank you so much Enoch Tailor Shop!

Best Plus Cleaners is the only place I go to for my dry cleaning needs. The owners are very…read moreprofessional , friendly and always provide timely service. I just recently brought in a pair of blue jeans that had the ripped holes in the knees and are patched from the inside. After years of wear and washing, the patches came off. I brought the jeans in to be repaired. I explained just exactly how I wanted the repair to be done. When I picked up the jeans, they were perfect. I highly recommend them for dry cleaning and repairs.

Very friendly owner. My hubby needed a pair of pants hemmed. I asked for a three day turnaround and…read morethe owner said no problem. I think the price for the hem and press is reasonable. I'll go back for additional clothes needing alterations.

Inconsistent- sometimes their work is great makes you want to come back, other times they lose your…read moreitems and claim to not find it until months later. Then when you specifically ask for items to only be dry cleaned and folded instead of hanging and they don't do it. When you buy clothes and they are folded they are usually not intended to be hung- they claim all clothes can be hung. Even with proof that shoulders are stretching from hanging. Some materials cannot be on a hanger. You bring your clothes to cleaners because they require further care not to be careless and be given excuses, and no apology. Not returning. No value here.

Great customer service! They do an excellent job with cleaning and alterations. My blazers are…read morealways ready on time and I feel the prices are good.

Very poor customer service . Very unprofessional. I am extremely distraught with the owners of this…read morebusiness. I had just purchased a dress , NEVER worn to be steamed and pressed. Not even three hours go by that my dress has been dropped off, I receive a phone call from the business owners husband who asks if I was aware of black spots on my dress . To my surprise I answer no .... this dress is new and I have never worn it other than trying it on so I would have notice these "black spots " . He told me to come back and to look at at the spots before they start steaming it . So as he asked I went back to the cleaners. Once I got back to the cleaners the wife and business owner greeted me as she was the only person I physically saw today when dropping the dress off and coming back . She shows me the dress with not only one or two black spots , but multiple black spots on the front , back and side of the dress. At this point, it is obvious that the dress has been steamed . I asked her why she steamed it if there were spots on the dress , as I was asked to look at these spots prior to her starting to steam it. I asked to talk to her husband who at the time was not there to confirm what he had said. At this point I was extremely frustrated because I just purchased this dress and I only wanted it steamed and pressed . The wife and business owner told me that the dress came in damaged and that she was not at fault for the markings. She had seen the markings when she was steaming it . I explained to her that it was impossible that the dress was damaged prior to dropping it off, because it has never been worn. I would have asked for them to dry clean it if that was the case. I asked for her to pay for the dress because why should I leave this place of business with a damaged dress I had just purchased . She refused and said they've never had a problem before with being in business for 20 years. Eventually her husband came and he too denied their business was at fault for my damaged dress. To top this off the owner called the police on me. I understand things happen and people make mistakes, but to tell me my dress was already damaged prior to them steaming it and calling the police was uncalled for. I even have the ticket that shows no proof of them looking at it before when dropping it off saying it could have been damaged prior to arriving at this business .

I have been coming here for more than 15 years. Service is always punctual and consistent. The…read moreowners are friendly and easy to communicate with. I highly recommend Nerge Cleaners.