I visited Sugaring NYC in Flower Mound for an eyebrow wax and an eyelash lift and tint, and I'm…read moreextremely disappointed in the services I received. My technician, Taylor, openly admitted she had to practice on herself when she saw an eyelash lift on her schedule--something no paying customer should hear. She didn't provide any aftercare instructions, and when I asked how long the results would last, her vague response was "it just depends how much oil-based products you use," which offered no real guidance. I don't use any, so this answer was especially frustrating. When the appointment was over, I truly couldn't tell what she did to my eyelashes as there was no difference from when I walked in to the end of my appointment. Not to mention, I had glue left all over my eyelids and tint dye smeared around my lash line and face, pictures attached. My brows still had wax residue, and sugar was matted into my hair. When I sat up, my hair was literally stuck to the table. I regret paying for these services and would not recommend this location to anyone for the services I received. The lack of professionalism and basic technique was shocking.

Worst experience and ZERO customer service - I came here a…read moremonth ago and had one of the worst service experiences I've ever had. My esthetician was so rough that she left me bruised (I've been sugared many times and never bruise), admitted the bikini area "makes her nervous," and even left used sugar stuck in my eyebrow, on my shirt, and all over my legs. I submitted feedback through their internal review system, and they told me the esthetician was fired because of my appointment. I was promised a partial refund (even though the service deserved a full one), and nearly a month later I'm still waiting--despite calling four times to follow up. Each time I've been met with excuses and zero urgency to make things right. To make matters worse, one staff member told me they had never received complaints about this esthetician, while another admitted there had been many. Looking at other reviews on Yelp, it's clear my experience wasn't an isolated incident. I literally never write reviews but this business has shown me the worst customer service I've ever encountered, and I wouldn't recommend anyone waste their time or money here.

Their services are amazing! They really are attentive to what their client wants. I went there to…read moreget my eyebrows threaded and a full face wax and the results ar

$12 for eyebrow threading, you'd expect it to be quite good. Honestly it's been a hit or complete…read moremiss. Pros: The staff have always been kind, and I've never had a long wait. Sometimes they give you a little massage around the eyes, too! Cons: Inconsistent skills I suggest if you find someone you like to find out what days they work, so you get them every time. I've come maybe 5-6 times, serviced by 4 different staff. Only one of the staff has been a good fit for me so far, and others butchered my eyebrows. I don't expect eyebrows to look identical, but one comes out thick and other comes out thin, that just will not look right.

been coming here since middle school (now about to graduate college...) and they are efficient,…read moreclean, and friendly every time!! have never done me dirty for eyebrow or upper lip threading and are super receptive to requests. the best and the best value!

I had such a wonderful experience at Bollywood salon today. I always get my threading done there…read moreand they are always quick, efficient and professional. Today I decided to get my hair trimmed on a whim. I showed Shireen exactly what I wanted and she delivered! I am so happy with the haircut, and their services overall!

I came in for my first Brazilian wax and easily scheduled an appointment over the phone with…read moreChelsey. I was super nervous going into it and she made me feel super comfortable the entire time. Obviously it's not going to feel good but i genuinely believe she made it as painless as possible and normalized the entire experience for me. Mercedes and Andrea were both super welcoming and gave me tips to get through it. Helps there's a 5 below next door so you can't grab a stress ball if you need.

Go see Tae! She is a welcoming soul and is so kind and patient with my special needs daughter. She…read moretakes her time, does a fantastic job, and doesn't rush you out if you have a question. We love Tae

I found this salon through Groupon. The best return on a groupon yet!…read more They are great at root touch up, haircuts, highlights and more. Their prices are SOO reasonably and the quality great. I highly recommend this place.

Went there to get my eyebrows done, I walk in the and the lady is busy waxing her own armpit and on…read morethe phone. I patiently wait for 3 mins and ask her if there's anyone that can do my eyebrows. She said she canand asked me to sit. She was about to get the thread I politely asked to sanitize her hand since she was just waxing her own armpits. Now I am already irritated. Instead of putting powder she puts aloe Vera and starts to thread my eyebrows. It's hurting so bad that I can feel my skin tear. I asked her to wipe off the gel and put powder. She's not happy that I told her to do that. Comes back again and starts to man handle my eyebrows. In all these years I have never had such a painful threading. I have to wait for it grow back so I can get it properly in shape. After a few hours I call back and I ask to speak to a manager and she's the f***** manager. Poppy Paul wow. Good way to be a manager. Atleast wax your armpit in a private room and not in front of customers. Update: month later the manager calls back to clarify that her name is Happy and she's the one that answered the ph. I must have mistaken the name. So Poppy is an employee and Happy is the manager.

I HIGHLY recommend this place. It's a hidden gem place is inside the Asian supermarket off of 121 &…read moreHebron. The owner is so so sweet. She takes extra to make sure you look good and cleaned up. Some of the steps she does is making sure everything is trimmed and leveled. You absolutely feel an the difference. I can't wait to come back and try the facials.

Located inside K Towne Plaza - FYI I had to call to find it…read morebut Mina (I believe that was her name) was absolutely amazing! She cleaned up my brows perfectly & offered a stamp card! I'm not from this area so I didn't take it but it was kind of her to offer! ( Some places don't remind you ) Come give her some love and let her clean you up!

Kamana is the best! I have been getting waxed by her for as long as I lived in Texas. She's…read moreprofessional, easy going, and such a breath of fresh air compared to other waxing studios. I initially came in for brazilians, but she has shown me the world of eyebrow threading! I was always hesitant to try because of the pain (which is really rich coming from someone who gets waxed, I know haha), but she talked me through it & now I can't go without it! You can tell right off the bat how she truly cares for each of her customers, which made me keep coming back again & again. I have since then moved states-- and I wish I could have packed her up with me! Love & miss you Kamana! --(also, you HAVE to try her ingrown hair scrub!! Watermelon is my fav)

Kamana is wonderful! She's is an efficient professional, which I very much appreciate since I don't…read morehave a ton of free time for self care stuff. She's also super friendly and easy to talk to. I used to be a loyal waxer for two decades and after seeing Kamana, I'll never go back to it or to anyone else as long as I live in the area.

Krystel has a great personality, clean establishment and offers some great skin care products. My…read morepain was minimal & she is very sanitary. I am glad I found her & will now be coming to her regularly!

I am a loyal customer every month and I am always pleased when I go. I started coming here because…read morethe first girl I went to when I first moved to Dallas was not it. However, Krystel I love her. Krystel is very professional and not awkward. Her office is always clean and has a great vibe. If you are thinking about coming here don't think, make your appointment now.