Great experience and lower prices due to work being done by students. I was quickly greeted…read more Student was friendly and attentive. Very relaxing. I got three areas waxed, and for it being my first time--it went well. I would definitely return.

I've been coming here for a year now, since I first moved to the area. I usually see Tanya for my…read morefacials and Brazilian sugar wax and have a great time with her. I understand it's a learning school so the services are inexpensive but my experience have always been amazing!

i really like mallory and tracey they have done an awesome job at waxing, i like the environment in…read morethe spa rooms and always feel well taken care of and happy when i am there.

Omg I had Taylor for the first time today and she was amazing!! Worked super fast, talked to me the…read morewhole time which really helped distract me from the full leg wax I was receiving lol. I was out in 30 minutes and the bed was heated to perfection! Actually can't wait to come back lol

Omg, how could I have forgotten to review this place? If you want to feel like the cleanest little…read moremonkey around, this is the place! They let you choose an aromatherapy, get you nice and comfy, then scrub your scalp until you wonder if you have any scalp left. It's glorious! You can tell her lighter pressure if you don't want her to swing you around like a baseball in the end of a pair of pantyhose, or you can tell her to swing away. We don't judge.

I went here yesterday and got deluxe package it's so nice. The owner are husband and wife. They are…read moresuper kind and friendly. Esther, she took very good care of me. She asked if everything is up to my liking while doing treatment. I was happy. All the sound feel so relaxing and meditating feeling to it. My scalp felt so clean after....my face feel so nice, hand & feet are also so moisturize. Everything she uses smells so wonderful! I am so happy to have this type of services in Lacey instead of driving all the way to Seattle area. Place is brand new so All equipment are new.

5 gold stars for Whitney and her mad eyelash skills! Check out the pic I added; sorry, forgot to…read moretake a before shot. Whitney is an absolute doll! Easy on the eyes and even easier to talk to! She explained to me in detail what she was doing and why and handled my face very delicately. I now have super long, thick, luscious lashes a la Kardashian style and I LOVE them! It took about two hours and I spent it relaxing on a comfortable bed listening to great music while Whitney worked her magic. I don't know if I can ever go back to normal lashes again. Plus I no longer feel the need to wear eye make up; the lashes make my eyes pop and I feel so pretty! Saves me time on my morning make up routine too! If you've been thinking about pampering yourself, definitely consider coming to Whitney to get eye lash extensions - you'll be so happy you did!

I've been going to Julie for almost a year now for eyelash extensions and fills and I always love…read moremy time with her. She makes each appointment relaxing and enjoyable. I also love the comfy homey feel of the salon. I wish my home felt like that! Today, I had a European facial and it was wonderful. Julie did an amazing job making me feel comfortable and at ease, and the pineapple mango mask was awesome!! I pretty much fell asleep because I was so relaxed and stress free during my appointment. Thanks, Julie!! Mahalo and aloha!

After the COVID-19 ugly-time quarantine, Thurston County opened first. I was jonesing for an Aveda…read morefix...the smell of expensive botanicals. I burned my Sue's rubber to get there for a root retouch, cut, and eyebrow shaping PDQ, as in the first week. The haircut was wonderful, the stylist listened to me and got all the dead ends off (who does not love it when your person actually listens?). Silk purse, sows ear...it could happen. She did an excellent retouch and made me feel like a new woman. The blowout was not shabby, either. Sadly, the eyebrows were a wash. I explained what I wanted, asked for confirmation, and thought she heard me, but not so. I could not see the finished product because the garish lighting in the "spa" room blinded me, as did the glare off the mirror. The brows were overplucked in front and not shaped at the end (????). They looked worse than when I went in and will likely not grow back (ladies, you know what I mean). I called the owner back 10 minutes later as I was underway home (I drove an hour to get there), and she said explained the stylist had left. When I elaborated on the situation (the hair was gone where it needed to be and still there where it should have been removed), she said, "I don't know what you want me to do about that." I explained that her retort lacked empathy, and dampened any return visit possibilities, and to her credit, she apologized. But, seriously... I think the interaction with the owner took off the star: that, the eyebrows, and the "tip in cash" feature. I am being magnanimous with the overall rating today, but the haircut was that good. So get your hair transformed here, COVID-19 be damned. Avoid the spa treatments unless you are getting an aesthetician to do them. Or at all perhaps.

I went here a couple days ago to get a cut. The stylist was very considerate, patient and did…read moreexactly what I wanted and more. Usually stylists get frustrated with my thick hair or just don't know what to do with it since I like to keep my hair short. I also love the feel of the place, it's in a odd location but it's nice, also they play Fleetwood Mac and bob Dylan which was comforting!

While the monthly rates are quite pricey, such is the case with almost everything in Washington…read more Not sure if I could afford to continue coming here but if I did, it would be specifically to this location in Lacey. I've been to other massage places in Washington, all insanely priced, but this so far has been my favorite. Chasden's massage was pretty much perfect. He listened to my specific needs and was able to massage the tension in my upper body with precision. The receptionists were also especially delightful and full of the whimsy I prefer to be greeted with.

I wish I read other reviews about canceling membership before I got said membership…read more I called in May to cancel and was heavily influenced to put my account on hold, not cancel completely, so I did. Then in June I realized I was being charged $5 to have it on hold (which i was never informed of) so I called back to cancel it. Not once during these two calls calls was I told I had to give 30day notice or anything. Fast forward to July and I noticed over the weekend I was charged the full membership fee. After calling twice on Monday, I finally got a hold of someone who told me because I didn't give 30day notice in June I was being charged the full fee- Even though I tried canceling in May, too... (the person I spoke with today said she "tried to call me" in June but I never received a missed call notice, voicemail, text or email....) I was told they won't reverse the July fee due to not giving the full 30days, again DESPITE me trying to cancel in early May... The membership fee is a scam, I do not recommend signing up That being said, the folks providing the services were all very nice & good at their jobs!! Just very unfortunate that how the membership fee and that "customer service" call was a complete disappointment and I feel I was mislead/duped.

Rae was awesome! I got my first Brazilian from her today and she did an amazing job! Would…read moredefinitely recommend her!

Terrific service. She listened to me about specific requests I had regarding my brows. She had…read moresuggestions but was totally not pressuring me. The business is cash only. Not a problem, but be aware of this. I did all appointment setting and confirming by text. A very positive experience. I will definitely be a return client

Omg I love Isabel so much she always gives me the best haircuts and color!!! Love chit chatting…read morewith her too she is very easy to talk to

This was my first visit to Arch after years of neglecting my brows and I left feeling pretty "meh"…read moreabout my experience. It took a very long time , my brow artist was not very friendly, and the price was more than I was expecting. I do own that maybe the latter was my fault. I don't think I'll be coming back.