1st time full Brazillian Wax. I highly reccomend Jennifer! I was nervous since it was my 1st time but she had techniques that made it quick and not painful at all. Definitely get Jennifer!! read more

customer service After arriving early for my confirmed appointment, no one was there. A worker finally arrived......my tech wasn't there nor was her client. After waiting 15 ,minutes or more, she decided, oh well I might as well take you. the vibe was negative, she was agitated, me as a customer was agitated as well! The result was disappointing! I felt that I wasn't given the quality of service that I had with my previous experiences. I do like European Wax Center, although this location is convenient, like down the street from my work, I rather travel to get the treatment and results that I'm looking for. Just a very disappointing experience! read more

My Bag of expensive hair extensions were stolen out of this location today 11/16/21 between the times of 9:45 a.m and 10:20. That was my birthday hair. I received a wax service the speaking was good not my usual girl or day but I dealt with it. I left and 30 mins later I realized my hair was not with me. I had not left the car with it because I went into the wax appointment with the hair to get my hair done after the wax appointment. They informed me the hair was not there and they could not check the cameras. The amount of money I spend in this establishment and they can even inform me who stole my hair so I can take the proper actions is horrible. I believe the workers know exactly what I was referring to because I informed them why I wa there with my hat on. I'm highly disappointed and will only return to use the remainder of my credit from my wax pass and find a new wax salon. read more

This was my first time at this location getting a Brazilian, the specialist (Tania) was lacking customer service she didn't even gave me her name, making the encounter very uncomfortable then she proceeded to apply the wax very roughly on my skin to the point the tongue depressor started to scrape me and no matter how many times I told her, she was being to aggressive applying the wax she didn't stop or adjust what she was doing. When the torture was over her words to me was "you are done". Her behavior was unacceptable she treated me like she is doing the service for free and not that I'm a paying customer. I will not recommend this location. The receptionist/manager (Taylor) was pleasant and that is the only good thing I could say about this location. The manager was apologetic for how I was treated, which I appreciate, but the damage was done. read more

I was given a waxer on her first day and not told about it. That should have been communicated. She repeatedly passed over the same areas and at points pulled before the wax was ready. I have gotten a leg wax before but this took 2-3x the needed time. The wax itself was too hot, and since my appointment, I've been having abnormal reactions (i.e. irritation/bumps on my upper back leg (Where I waxed), and a stinging sensation that is now going on 2 weeks) Anytime I sit on any surface bed/chair/couch or put on clothes my leg is irritated. I would not recommend anyone go here. read more

Love love love this place. The upside of gentrification is Newark gets a EWC big plus lol! Let me start with I gave up or chicken out of waxing for about a year after going to the Pretty Kitty a couple of times. Jesus Christ imagine talking yourself into going to your wax appointment, yeah it was torture. But then I decided to try this new location and I am hooked. The strip less wax is by far less painful in my opinion. If you are a newbie TRUST ME. Ask for Jennifer she is the best and also she is very quick. Literally a low pain wax in under 20 minutes? You can't beat that! read more

I did not have a great experience. Janiyah did my wax was not friendly or personable. She watched videos on her phone as she did my wax. I gave her instructions that she did not follow and i had a significant amount of blood which has never happen before. She rushed the process and i was in pain. I asked questions about products that they had and she did not know the information about them. This was not a great experience for me so i won't be returning. I gave 2 stars for the receptionist who was very nice and helpful. read more

now this location is just convenient.. I've been here 3 times the second time was the best she had glasses long black hair really did her job! Receptionist is bubbly, attentive but my $70 plus a tip that they ask you about does not cover the receptionist being nice and attentive. The specialist obviously can see better than the customer while waxing so why girl did you leave so much wax in my asscrack like that?? And it's like the job is so done half ass she like rushin to get me out but you rippin off the wax before it's even for real ready so now you gotta put on another pass but you tryna rush and do this within 5-10 mins and my service is for 15 and plus ain't nobody even in here so why rush? just leaving hair that we can't see behind cuz she just covers it with powder read more

I went on my lunch break. The wax person left wax and powder all over my thighs and vagina. And my skin is raw because she had to go over it countless times. I had almost no hair down there, so that wasn't the issue. I'm back at work, covered in wax and powder. read more

The staff here is knowledgeable and friendly and willing to help and service all your needs. The receptionist Chide is very courteous and patient, she helps to charm the atmosphere! I recommend making an appointment in read more

European Wax Center - Lobby entrance. Clean and aesthetic feel. - Waxing Near Me - Newark, New Jersey

Extremely rude! Ameria or whatever her name was told me to come in before they closed and I rushed and came 20 mins away paid for parking just to be turned around 30 mins before closing and told she had an appointment already. Front desk receptionist continuously rolled her eyes and clapped her hands while speaking telling me she can't service me then when I left she said "well you didn't get me a chance to tell you if I can help" after rolling your eyes smacking your teeth and twitching you head??? No thank you!!! I would never trust them with my body. read more

Diana Fiore is my aesthetician for the past five years. To be more precise, she waxes my face. Not only is she so good at what she does, she and I share life experiences together. Her family, my family, friends, etc. she is kind, friendly and professional. I am of the age whereby I can be her mother. However, Diana makes me feel young. Her exuberance is contagious and her positivity is so inspiring. EWC is lucky to have her as an employee. She is the best of the best. Carmela Beutel read more

Place is nice and clean, staff is polite. Shirley is amazing, profesional and very welcoming. Street parking and parking lot across the street, city subway just 2 blocks away. You can either use washington st station. I'm happy that good business are coming to newark! read more

Love this place it's about time Newark had a base the parking though sucks sooo make sure u get there 15 minutes early sooo u find parking. The prices for the waxes are type pricey but it's a chain so it makes sense not much they can do about that make sure u tip over $10 these girls need it. I read more

This location has poor service. From the specialist who did my Brazilian wax to the lady who is the manager of the waxing center, this place I would not recommend it to anyone who is trying to get Brazilian wax done. So many things went wrong, while I was changing the specialist Open up the door and walked outside to talk to the front desk receptionist for a question. I shouldn't have to feel uncomfortable in a waxing center. The specialist should had waited until I was done changing then walk out the door but no she literally stepped out to go speak to the front desk receptionist and mind you she could had waited. once I was done with my service I still had wax residue all over me whenever I get a Brazilian wax I never have to worry about wax still on my lady parts this is the only place that I experienced that. I was so shocked and surprised that it was okay to leave wax. I have cuts and bruises from this location. I shouldn't have to worry about bruising. I realLy hate the service I Received today, I will be contacting cooperate later on this Evening. read more

I don't have a single bad thing to say about this place. It's clean, the staff is friendly and works hard to make you feel comfortable. Parking is a hassle due to the location so plan ahead. Aside from that, I'm sure you wont regret visiting these girls. read more

Destiny Wax Specialist & Jackie Administrative Assistant made sure I had the best experience ever , they provided amazing customer service and made sure I was ready for my birthday. I will definitely be coming back . read more

I been goin here since COVID-19 n I must say that I been in love ever since with the help of Destiny and Jackie I always feel right at home.

My first experience at this European Wax center was just ok. The girl who performed my bikini wax was a little rude and kept commenting how hairy I was (yeah that's why I'm here). And the person at the front kept pushing their products too much for me. I dont think I will be back even though this is a convenient location read more

I was there this Saturday and this was my first time coming here. The Brazilian wax wasn't bad. It's the after. I followed instructions and the next day my inner thighs were bruised and chafed. I don't think I'll be going back here. read more

I've been coming to EWC for a year now and been treated wonderfully. Destiny is a great wax specialist and Jackie makes sure all my appts are set and kept in order. read more

My first time at EWC was a couple months ago, namely because Pretty Kitty in Montclair shut down randomly. I was nervous as all hell because I had grown accustomed to PK's quick and fairly pain free Brazilians. However, I 100% enjoyed EWC more. I've been here twice, and both times I had Shirley, who explained the process and talked the entire time which kept me distracted. She was also very quick and thorough. I am scheduled to have another esthetician tomorrow, Maritza, so hopefully will have another great experience. The Newark location has given discounts of 10% for being a student and working there, so it makes it a little more affordable, but it is pricey, so hopefully there are other promos available. read more

I've been going here for years, actually since they opened. I love to support my city when I can. I used to have a Tech named Shirley Ann, she was the absolute best. She didn't return after her maternity leave. I still decided to give another tech a chance. I would refer everyone I knew to come here,because I Loved the service. I understand especially with the pandemic, the changing of staff. I regrettably have to give this place a low rating. The last waxing appt I had, The next day I to return had to get every area redone. Just with, we will do it complimentary this time, like I left hair on myself. So I let that go. My niece decided to book her appointment for a Sunday, she was a little late, nothing obnoxious. She said the from desk was very rude to her, didn't even see if she could have rescheduled. I spoke so highly of this place and didn't expect this. Please make sure you are vetting your employees to represent your company the right way read more

I had the worst experience for my first time here months ago... so since I stumbled across this location, I'll just leave my comment. I see a lot of compliments about Jennifer on google reviews so since this location is closest to my home, I gave her a try. Since I'm posting my review so late, I am just going to let you all know I'll never come back to this place. read more

If you have the time to WAIT 20+ MINUTES with an appointment....I'd say definitely Go here!!! The receptionist is quite rude and clearly doesn't care about clients waiting awhile. I tried to support local businesses, but this is unacceptable only having TWO WAX SPECIALIST working on a FRIDAY!! Good luck sis read more

Had an amazing experience here. The staff is very pleasant and they make first timers like myself feel very at ease. Sam performed my service and she was wonderful and very knowledgeable about the products and services needed to have me looking and feeling my best. Will be returning and definitely recommending. read more

No consistency in waxers so you can almost never get the same one cause they're always quitting. The waxers also seen novice as they tend to leave you with a butt mullet even tho you paid for a full Brazilian and butt strip. Absolute worst scheduling service and minimal grace period. You must be on time or you will be hastily rushed out with no consideration even if the mistake "was their system". Tried to support local but in reality for what? It's not too much European in Newark... but continue. The best thing this shop is good for is pushing their high priced under productive serums, body scrubs and other junk you don't need. read more

I went there about 2 weeks ago to get a wax. I normally get waxed in Iron Bound at a spa , but they moved locations , and I can't find them. Either way I was in desperate need of a wax because I hadn't been in dark ages lol. I decided to try here because it's good walking distance. When I went online to book my appointment 50.00 for a Brazilian wax seemed steep for that area. Most charge about 30-35. The cool thing is they give you half off your first wax so I booked the session. It's small and cute . My wax lady was professional and on time. She used the the strip less wax on me , and she was super fast . I ended up buying a product so I paid 49.99 anyways . Overall it was a cute experience read more

European Wax Center - Waxing Near Me - Newark, New Jersey

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I've been a customer at this location since they opened a year and a half ago. The location used to apply a 10% discount on product and services for people who worked in the downtown Newark area. Not only did they take away the 10% discount, they raised their prices and didn't even notify guests until I came in for my service and paid at the end. A Brazilian wax is now $59.00 and by the time you tip, you're paying over $70.00 for a service that lasts 3-4 weeks. I have a couple of wax passes, so I plan on finishing up my packages and then looking elsewhere, somewhere that's cheaper for the same services. It's a shame because the ladies who wax, Lori and Shirley, are amazing and on top of their game there, which is why I'm giving 3 stars for this review. read more

I had a very pleasant experience getting a Brazilian wax. Destiny was very nice & gentle ! My best wax yet. Would highly recommend

The surprise on my face when I realized that there was an European Wax Center in the vicinity of where I was! I was gifted service for my wedding and from the start it was a pleasant experience. The ladies at the front supplied me with so much detail that I felt well informed. I felt comfortable and knowledgeable about my choice of services and about the care products offered. Jenn (My Specialist) was AMAZING! She answered all my additional questions and she ensured that I was aware of all promotion deals. She gave me insight on the new establishment and made me feel fully comfortable about my experience. She also recommended care products to help me maintain my service. I look forward to coming back! read more

Caroline and the other girl at the front desk were very helpful and explained everything thoroughly and were genuinely nice people. My wife said the wax technician was professional and took pride in her job! Would recommend this place to others! read more

Nyasia is amazing! I haven't had a wax in a WHILE yet she made me feel so comfortable and made the experience a great one ! I definitely will be back ! read more

I was totally nervous before and during my 1st Brazilian. The women at EWC were personable, professional and honest. My aesthetician, Jazz was awesome. We had great conversation during the process. She made me comfortable and the process easy. Jazz explained the process to me every step of the way and I love the results. She explained upkeep as well. Sorry no pics available! Lol read more

Good service and as a long-time EWC patron at several locations, the women here have consistently provided me with some of the best, pain-free, precise waxes. (Specifically Shirley & Lori) read more

I have a membership with the Harvey location. All went well until Covid-19 and they closed ... Meanwhile they have been paid in full for at least 10 waxes.... They say go to other locations and this isn't convenient for me... Terrible business to take advantage of people during this time ... I didn't opt out. They closed and now I am stuck ????? awful! read more

I absolutely love this center! The women who work there are always friendly and have a great personalities ! You just automatically feel welcome! It's also super clean! The woman who was working in the front, her name is Danielle. She was extremely nice and super friendly! Jennifer was my waxer, she also has a great personality and did a great job explaining the steps of the waxing process! read more

I was very pleased with my eyebrow service. I was specific about keeping them on the fuller side and making sure they didn't go too thin. I got exactly what I was looking for. I had Samantha and she was great! The convenient location is a plus as I can go during lunch since I work near by. It was very easy to book an appt., and everyone was very nice! The location is extremely clean and very pretty. I'm looking forward to going back. I was also introduced to their eyebrow gel that I really love, going back today to purchase another one for my daughter!!!! Thanks European Wax for a great first time experience and to many more!!! read more

I've been going to EWC for a while now in another state and had to find one in Newark this last time. I'm only going based off my experiences back home which is always wonderful. They don't miss a beat. My appointment started 15 minutes late and wasn't asked until then if I wanted another tech. I felt manhandled by my tech and the wax application was very rough and uncomfortable. My privates were gripped and rubbed instead of just getting a semi firm press. So when the wax was removed I didn't get any kind of relief from her hands. I know waxes don't come without pain, but jeez. Even when the serums, wipes, and powder was applied. I just felt manhandled the whole time. A lot of techs make excuses for their heavy hands claiming that they just want to get everything off but I didn't require all that. I've come with more hair than I had in the past and didn't feel this level of discomfort. When I scheduled my phone call the young lady didn't sound like she enjoyed being there, but when I got there everyone was nice. I won't take that from them at all, just a little phone etiquette and better first impressions go a long way. Maybe even some retraining with the tech I had. I did not make another appointment. They just need some tightening up with presence, quality of service, and professionalism. When I walked in I just sensed that I wasn't going to have a good experience but I remained positive. Eating and crowding at the at the front desk while trying to enforce COVID standards seemed very backwards. You eat in the break room not the front desk. The trash at the sink was overfilled and falling on the floor so I can only imagine what the bathroom looked like. The rooms opened that you could see in were untidy with stuff everywhere. Just do better guys. Whomever the manager/owner is just needs to show up and facilitate more. Seemed like they had their own thing going on. read more

Just finished my first wax ever and it couldn't have gone smoother! Everyone is very kind and my Wax Specialist Kimberly made me feel so much more at ease. Definitely recommend read more