Tram did a amazing job! She made me feel comfortable and not shy. The service was as requested and…read morethe vibe was calm. 100% recommend that place! I'm sure the other ladies are good but Tram did a good job, It was my first time there.

I won't be back. I've been going consistently for about a year because they do great work and close…read moreto my house but the last couple of times I've went they left the door wide open as I was nude and this last time I went the owner had a full conversation with the Tram as I was getting my wax. Door wide open, having a conversation as my was out. She even said "relaxing huh". Extremely uncomfortable and unprofessional.

I had an amazing experience with Savannah. She's such a warm, competent professional. She creates…read morean atmosphere of calm and serenity, and the facial was impeccable. I will definitely be back when in town.

I requested a Brazilian with full butt, inner thigh, and the not so happy trail. once she was done…read moreI felt as smooth as a baby. The vibe was great playing music that caters to the client and always making me feel comfortable and beautiful at the same time. I can not wait for my next appointment!

The only person I trust with my skin since 2016! I cannot recommend Lisa highly enough! I have been…read moregoing to her since 2016, and she is truly the best esthetician out there. What I love most is her personalized approach; every time I walk in, she assesses my skin and tells me exactly what service I need based on its current condition. She never rushes through an appointment and always takes the time to educate me on the best at-home maintenance routine. Because of her expertise, I constantly get compliments on my 'glowing skin.' Her rates are incredibly reasonable for the high level of care and results you receive. If you want someone who is knowledgeable, patient, and effective, go see Lisa!

I found Lisa on Yelp and she truly deserves her high rating. She charges less than many other…read morebusinesses in Houston and provides quality service. The room was calming with ambient music and low lights. You change into a towel dress and she puts a heated blanket on you. I did the beginners facial and I truly see a difference. The extractions weren't even painful and she provides samples based on your skin assessment. You can call or text to book your appointment. I will definitely be back. I love how calm Lisa is and she has so much life experience and I enjoyed talking to her.

WARNING: DO NOT GO HERE FOR HAIR. INCOMPETENT, BURNS, AND DISHONEST MANAGEMENT.I drove 35 minutes…read moreand took half a day off for what turned out to be a traumatizing, 4+ hour nightmare. While my eyebrow threading ($11) was fine, their hair services and customer treatment are utterly pathetic.I asked for a balayage, but because my hair is short, they suggested highlights instead. I explicitly and repeatedly stated: NO blonde and NO caramel. I wanted a deep brunette/mocha brown blend with dark black roots.Instead, they completely messed up the foils and left me with bright blonde and caramel hair. Before blow-drying, the stylist forced a "conditioner" on me, aggressively insisting it was necessary, without ever mentioning a fee. As she dried my hair, she burned me with the hair dryer.When I expressed my immediate dislike for the blonde, they brought over a self-proclaimed "expert." They kept telling me, "Sister, we will do it, trust us." At that point, I just wanted an all-over dark color so I could leave and pick up my dog. They refused and insisted they could fix the highlights. Instead, without my permission or asking which color I wanted, they just painted my entire head in a root color. My hair looks exactly the same as when I walked in. To make matters worse, during the second blow-dry, the stylist burned the skin next to my left eye.The checkout process was even worse. A woman named "Aisha," who claimed to be the manager, tried to scam me. She tried to charge me for the unauthorized all-over color. Then, she tried to charge $30 for the surprise conditioner. When I called out the price, she boldly lied and claimed the "new price" was actually $50. When I told Aisha that her staff had literally burned my shoulder and face, this disgusting excuse for a human being laughed. After demanding a corporate number, she handed me a fake, junk phone number that goes nowhere. I called a different location to report this, and while that representative took my info and promised the owner would call me, I have heard absolutely nothing.Save your time, your money, and your safety. This place is an unprofessional, deceptive circus that will damage your hair, try to steal, and burn you and then laugh about it.

I always come to get my routine haircuts with Neda and she is the best! I leave with my hair…read morefeeling so pretty and she has a good hand because it's been growing so healthy!

Alea did an amazing job with my keratin treatment on my textured hair! I was a bit worried but she…read moreknew exactly how to do my hair, which is hard to find. Everyone was so nice and friendly, the vibe was pretty chill for a Saturday afternoon, I was pleasantly surprised. Perfect place to get your hair done, will be coming back for my second treatment.

OK, how do I put this delicately?…read more I didn't have an awful experience, and i would go back. The spa itself was nice and clean. The front desk staff was very welcoming when I entered. My technician was pretty much on time. So, you may be wondering why the three stars? Well, I'll break it down for you. When I was taken back to the room for my appointment, the person that was doing my service SEEMED very knowledgeable. I was getting eyebrow lamination, getting my eyebrows dyed, getting my lashes lifted and also dyed. Everything seemed to be going well during the services, but that all ended when she was done and handed me the mirror. I couldn't believe what I was seeing. My eyebrows looked CRAZY! I was in shock, they were HUGE and black. Theres NO way she thought they looked remotely good. She did tell me that they would calm down after a few days, that they just looked like that because I just had them colored. Mind you, I have black hair, so they shouldn't have looked that crazy. I mean, they took on a life of their own. A few days passed and they still looked like they were about to jump off my face. I saw my sister about a week after I got them done and she said... WHAT HAPPENED TO YOUR EYEBROWS?!?!? I was like... its good to see you too. I mean the brows were very noticeable. Its been awhile now, and they aren't like they used to be. Thank goodness, but it did take awhile. She also didnt do a very good job shaping them, and I noticed some of my brow looked like it had a small chunk out if it. That part is still growing back in. I also dont know what's happening, but some of my brow hairs are LONG. I don't know how that happened, maybe its just a sign of aging, but I do wish that she would have trimmed them and gave me some kind of shape to them. Needless to say, my brow experience wasn't the best. My eyelashes on the other hand looked great! I loved them. I'd go back for my eyelashes again, but I'll leave my brow work to someone else. When I was leaving and went up to pay, they rang me up. I noticed that there wasnt a spot to leave a tip. I asked them and they said that they were a no tip spa. I wasnt mad about that at all. So my experience wasn't the best, but I think that it wasn't super bad either.

Going here was a last minute decision but definitely the best decision ever. I had a Brazilian wax…read moreappointment in Katy but had to cancel due to the heavy rain. This location was closer and by the time the rain went down, I was able to schedule an appointment. On getting here, I was pretty impressed with the interior and how clean it was. A lady name Virginia walked out from the back and handed me a questionnaire and waiver form to sign. My pain threshold is really low so as always I was very nervous. Virginia did an amazing job, alternating the wax with ice. She also took her time to ensure that everything was taken care of. This was the least pain I've ever felt getting a Brazilian wax. I'll highly recommend this place and I'll definitely be returning and referring all my friends here. PS: There's a groupon for $31. I've done cheaper groupons and I would rather pay more for the quality of service I received here.

I came here at a friend's recommendation and because group on came through for your girl! I was…read morerunning a little late and I called the front desk and informed them that I'd be 15 minutes late to my appointment, they were really nice and understanding about it and told me that my technician would still be available to see me. I got Virginia who I specifically requested because my friend said she's the best. She gave me paperwork to fill as soon as I came in and we got right down to business. She told me plainly that it would hurt but would be over soon. And boy! Did it hurt!! But she was a pro and talked me through the pain. She'd she "take a deep breath!" And then she'd rip it off! Loved her. Definitely getting her next time. This is a small business so don't expect anything fancy. Definitely coming back in a month!

My first time servicing here and I'm glad I chose to come here for my Brazilian wax. Julie was my…read morewax specialist. There was no recommendation. I just picked a random person for my wax. She did a great job. She was kind, cool, talked me through the process, & made me feel comfortable. I told her she was basically a Wax OBGYN LOL. I will be continuing with her anytime I come to this location. I ended up purchasing a package! This location was clean. The wax room was clean. I saw Julie wipe down the areas. She wore gloves & a mask. The front desk staff were friendly and polite.

I had the Brazilian wax and I had been here once before and had an amazing experience. I came back…read morea second time and it was way more painful. Not sure if it was me or her, but it reminded me why I don't frequent European anymore. They don't take their time like other places would. It's very get you in and out, but not necessarily in a good way.

Fast, clean and friendly.. what more do you want? If you're unhappy with something just let them…read moreknow!

Waxers are sweet but hosts do not make you feel comfortable. I was a first timer and the two host…read morewere very judgmental. Immediately when I walked in, straight to "do you have an appointment". Kept side eyeing each other as I talked and show no compassion. Very unhappy with my initial experience.