I recently gave birth here, and the overall experience was exceptional. Nurses were attentive and…read moreable to update each other efficiently to ensure continuity of care. In labor and delivery, the nurse told us that the facility was recently updated. All the medical equipment was new, and the fetal monitor they used was even wireless. The only slight hiccup was that there was nearly no room in postpartum care. Fortunately, we got the last room in the overflow floor. Having giving birth in another state, I was extremely impressed by how updated everything was in the overflow room - the shower was brand new, and the bed could be operated to lengthen or sit at various angles. For pain management, I was a little surprised that their policy is to give ibuprofen only upon request. At the previous hospital I was at, they had a regimen switching between Tylenol and ibuprofen. Parking was probably the most difficult part. The main parking lot is a little far, and you have to use a different entrance if you're coming in the evening (rather than the main entrance of the women's hospital). However, when we left, my partner was able to temporarily park in the rotunda to make the commute a little shorter.

Rn. Lindsey The Most Wonderful And Caring Employee Behind The Scenes That No One Seesread more

This review is for the GI Lab at Evanston Northwestern back in May 2017. I was scheduled for a…read moreroutine colonoscopy and was freaked the hell out about being ass invaded as that was uncharted territory. I had heard horror stories from others who had the procedure, and while necessary, it sounded painful and very much like you knew someone had been up there. I arrived at the lab and the nurse who checked me in was very nice. Not sure if she could see the fear in my eyes, but she was very lovely in getting my vitals and making small talk to calm me down. Once I got into the room to change, that is when the magic happened. I am going to say that for a procedure like this and me being terrified, Dr. Michael Goldberg and his team did an excellent job on executing this procedure. He and his team were very polite and courtesy, explaining the process without talking down to me. Once I woke up in recovery, there was follow up to see how I was doing. I am happy to say that I don't remember anything once the drugs were administered other than counting back from 100 and waking up in recovery. There was no indication that I had been ass invaded...no feeling whatsoever. Going to say that the most painful part of the whole experience was drinking the crap to prepare the colon for the process...it is supposed to be lemon line, but it had an after taste like weak powdered milk that made me want to puke. About a week or so after the procedure, Dr. Michael Goldberg and his team sent me a best wishes card that they all signed. That was totally unexpected and a very nice touch. If you have Blue Cross/Blue Shield and need a colonoscopy, get thee to Evanston Northwestern and Dr. Michael Goldberg and his team. First rate treatment all the way.

I had foot surgery here. The hospital did a great job. The on-site pharmacy was convenient too.read more

This review is for the Radiology/Imaging department, specifically in regards to the experience on…read more11.28.25 with the individual assigned during the A.M. shift at the Breast Imaging and Bone Density check-in station. This staff member's behavior was unprofessional and unacceptable, and was completely misaligned with the standards expected in a healthcare facility (a place that is supposed to provide a safe space in serving patients who may be emotionally vulnerable or concerned about their health). This staff member spoke to me, my family, as well as other patients in a manner that was extremely rude, dismissive, and openly disrespectful. Her tone of voice and demeanor conveyed an attitude of complete irritation, pure laziness, and a clear lack of accountability. Additionally, we witnessed her yell at an older patron to "Go sit down!" while he was attempting to ask a question. Her display of hostility toward someone simply seeking clarity about an update was horrifying. She is a BULLY. It seems as if this staff member counts on others not catching or hearing what she says (out loud or under her breath), or banks on no one speaking up against her or calling her out. I can 100% guarantee that this is not an isolated incident exhibited by this individual, but a continuous inappropriate behavior of hers that has never been addressed or corrected by management. This individual should be given a harsh consequence or be placed on some type of a behavior correction plan. Better yet, she should be removed entirely so that she is prohibited and banned from associating with any other human beings, ASAP. It's interesting, because each of the buildings have kind and helpful greeters posted by the entrance - how is it even remotely possible for this miserable obnoxious individual who is just NOT a good person continues to be employed and be allowed to interact with current and potential patients? Shameful. Endeavor Health, the ball is in your court - how will you advocate for your patients?

My visit here for a viral infection could not have been easier. The check-in process was very quick…read moreand the front desk staff was very friendly. I was checked in and my name was called within 5 minutes of my arrival. The doctor came into the room immediately and provided me with necessary OTC and prescription medications. I was in and out in abt 25 minutes!

Nobody at this place seems to like being here. Brought in my husband for what I felt was an…read moreemergency and their response was essentially "what do you want us to do?" Very unprofessional and without any sense of urgency or patient obligation.

Our visit to Saint Francis Hospital's Emergency Department left our family with more questions than…read moreanswers. On July 6, my 3-year-old son was treated for a small facial laceration next to his left eye. Because facial scarring was our biggest concern, we chose dissolvable sutures after the physician explained they would provide a better cosmetic outcome than skin glue. Unfortunately, 13 days later, the dissolvable sutures had not dissolved at all. They remained firmly in place and appeared to interfere with normal healing. When my son later bumped the same area, we took him to Children's Hospital Los Angeles, where the emergency physician questioned why the sutures were still present after nearly two weeks. The physician at Children's Hospital also questioned the placement of one of the sutures. The injury was a single straight-line laceration, yet one suture appears to be positioned away from the laceration itself. I am not alleging wrongdoing--I am simply asking for an explanation of why the repair was performed this way. Equally concerning was the lack of discharge instructions. We were never told that dissolvable facial sutures sometimes require follow-up or removal if they fail to dissolve. Had we received that information, we would have contacted our pediatrician much sooner. We specifically chose dissolvable sutures because we believed they would dissolve on their own without additional intervention. What has made this experience even more frustrating is the hospital's lack of accessible communication. For a large medical center, it is surprisingly difficult to find someone to contact. The website lists information for media inquiries and medical records, but there is no clear Patient Relations email, no Emergency Department contact, and no simple online contact form for patients seeking answers. I am still waiting to understand: Why the dissolvable sutures remained intact after 13 days. What type of absorbable suture material was used. Why one suture appears to have been placed away from the laceration. Why we were never instructed to seek follow-up care if the sutures failed to dissolve. Families deserve clear communication, appropriate follow-up instructions, and a straightforward way to contact the hospital when questions arise after treatment.

Do not come here…read more Inadequate care for the amount you charge patients. What they do not tell you is that they just provide the hospital but contract physicians, and services to patients. That means the hospital isn't the only bill you will receive. I've received 3 bills from separate entities from my hospital visit. Right when I think I've paid one, another comes for me. I'll never return again. Go to urgent care or Northwestern Medical Hospital.

Pretty much everything. Too many of the nurses are poorly trained and managed. There are nursing…read morestaff who try hard to do their jobs but generally the nurses are poorly managed and trained. Don't assume you'll get your appropriate medicines and at the proper time. Don't expect your hospital gown to be changed in a timely manner. ICU staff all take a break at the same time. Doctors are generally good. Room is kept clean. Food is generally edible: suggest chicken noodle soup which is very good and basic foods.

When this group was still NorthShore they were AMAZING! Evanston Hospital was my "go to" (chronic…read moreillness) Now, if you need an er visit you will wait 4-6 hours before going in the back to wait longer to see a doctor - every day at any time of day. Want a pillow? Ask. Want a call light? Yell. Want a blanket as thin as a sheet? Go get one! Have medicaid? Plan on early inappropriate dangerous discharge. They have nurses do CNA duties - there's a reason they are separate position aside from education - and this applies to all Endeavor hospitals. Never enough beds so plan on spending the night in a freezing ER room listening to staff talk about how much they hate their jobs. I miss NorthShore so much. Most docs/nurses are great when you finally see them. When I worked in nursing homes, we had to have a specific amount present. I guess that does not apply to hospitals, Getting fluids/pain relief/etc will take roughly 2 hours.

***Just to make you aware this immediate care center has relocated to suite 130***…read more I'm am up from Louisville, Kentucky visiting my cousins for family time. I have been up here since Saturday and we have been out here in these cold Chicago streets living life. Sunday my throat felt a little scratchy, by Monday I was worried. All throughout the night, I was awakened to the pain from swallowing that intensified as the night progressed to morning. By this morning I could not swallow without major pain and I could feel the drainage in my ears and sinuses. I was nervous about coming here because of the Yelp reviews but my cousin in law said this is the only immediate care he goes to. My experience was excellent from beginning to end. I arrived and was immediately greeted for check in. Check in was about 10 minutes to answer all the questions and sign the all of the consent forms. The gentleman who checked me in spoke clearly and was extremely nice. I waited about 5 minutes and I was called back by the nurse. The nurse was extremely friendly and efficient also. She asked me symptom questions and took my pulse and blood pressure. She Then left and said the doctor would be with me shortly. I waited less than five minutes for Dr. Shah to arrive. Dr. Shah introduced herself and then asked me questions about my sickness. She took the time to listen to my symptoms and she also took the time to just let me talk about how was I was physically feeling. She then checked my nose, ears and throat and we discussed my pain level. After she diagnosed me, we talked about the medication that she was prescribing me, the possible side effects and what to do to combat the pain until I started to heal. Lastly, she placed my prescription to my pharmacy of choice. She then printed off my "After Visit Summary" sheet and walked me out. Though I would rather have not gotten sick during my visit to my cousins, I am thankful I choose this immediate care company and location. If I am in the Chicago area again and get sick, I will be intentional of driving to this specific location.

I have been calling the urgent care to speak to a manager concern a return to work letter that a…read morenurse practitioner and was not cosigned by medical doctor. I have not been able to get in touch with a manager I have been given the runaround The manager will not answer any of my calls I don't know what type of urgent Care facility this is but they are not professional at all.

This review is for her office and billing staff. I was prescribed a test and given a billing code…read morethat my insurance covered. She conducted the test, but different codes were submitted that my insurance didn't cover. I made several attempts to contact her or her team but only got a call back from a team member who said it was billed correctly. No accountability for their error.

Dr. Mark is personable and professional! I always feel comfortable and confident in her care. She…read morelistens and shares her expertise! She has helped me for years! The office staff is also pleasant and helpful!

The worst treatment in my 65 years. Keep looking. Their name has changed numerous times over the…read moreyears. The usual suspects stay the same for the most part but the service get worse and worse. I called for an appointment with Dr. Maks for 14 straight days and never received a response. This is a copy and paste directly from Walgreens: We have attempted to contact your physician on more than one occasion for an authorization for refills but have not received a response. Since we have not been able to obtain authorization to refill your Hydrochlorothiazide 25mg, we will have to cancel your request at this time. You may want to contact your doctor's office to obtain information regarding your prescription. THIS GROUP OF BLOODSUCKERS IS ALL ABOUT EMPTYING YOUR WALLET AND PROVIDING NOTHING IN RETURN.

My sister had Brockstein for esophagus cancer. When a tumor was sticking out of her throat he…read morereferred her to an ent. This was a few months after a laryngectomy. We saw him before, as the go to doc. This guy had NO compassion. My opinion, numb skull. She was unable to speak, swallow, and did not drive. I am still in shock what a horrible person this guy is. The day before she died, he was able to give her another immunotherapy. $$$. My sister had so many set backs with Northshore, one being the screws for a plate placed to stabilize her neck came undone requiring another surgery. Another was the ent surgeon forgot to prescribe calcium supplements. This is a problem if you have had a laryngectomy or thyroidectomy. You would think they know this. Best to call Dr. Fine or Dr. Howard!

I cannot say enough about how wonderful the people and the care are at Kelloggs Cancer Care - and I…read moremean everyone - from the check-in people to the nurses to the blood-testers to the volunteers, EVERYONE is an exceptional professional radiating care and compassion. Requiring cancer treatments is never welcome news, but if you ever need them, you will will consider yourself blessed to be tended to by these very special people. Aside from the outstanding physical medical care they provided me, everyone, even the occasionally needed valet and the parking station attendant helped keep me as sane and upbeat as humanly possible. If (heaven forbid) you ever find yourself needing this kind of care - you will find it here.