The Customer Service representatives are stunningly good. I've had to deal with three because of a…read moredirect debit issue, and they have been more than helpful, especially Canice and Kelly.

Your customer service is absolutely deplorable. That your group thinks it's appropriate to leave a…read moredoor tag saying you're terminating service is absolutely disgusting. For an inability to access a meter, no less. That's absolutely insane. We don't even know if it's that you've not been able to access our meter before or what. We've never received a notice like this and if it was an issue on another occasion, why were we not be provided a note saying something? Absolutely disgusting. Very disrespectful that you would cut off service instead of trying to reach people inside of the property through a phone call. Absolutely lazy, rude and disgusting. You should have a better policy, especially for people who pay their bill every month.

Day 2 of my trial and I had to post a glowing review about the Courthouse Cafeteria. All these…read moreyears coming here and I never knew there was a fantastic cafeteria in this building as opposed to the small pop up sort in the dungeons of the other building. I had the freshest most delicious salad yesterday here! I guess it makes sense they have a lot of turnover. Everything that is hot looks amazing and fresh. The salads and cold cuts are all fresh. I highly recommend this!

There comes a time when some of us are summoned to do our civic duty as potential jurors in a civil…read morecase. Today was my day at the Bergen County Courthouse located in Hackensack, where I was able to see its interior beauty. Designed by architect James Reilly Gordon ca. 1911, this courthouse is a fine example of the Beaux Arts style, reflecting monuments of classical Rome and the Italian Renaissance. The building is capped by a copper-coated dome with a cupola and surmounted by a statue. The interior dome of the rotunda area of the courthouse is modeled after the Pantheon in Rome and topped with Tiffany-stained glass. Since this building is rich with history, if you get a chance to be inside, go to the 2nd floor and follow the sign to the rotunda.

I've switched electric utility suppliers more than once using PAPowerSwitch.com and whenever I've…read morereceived a price quote, it's always been for my out-the-door, bottom-line monthly price. So when I saw Astral Energy advertising their Ultimate Power Plan™, described as "Unlimited Electricity For A Flat Monthly Rate," and requested a quote, and received one, I gathered based on my personal experience--as well as their repeated, verbatim promise that I'd "pay a fixed monthly rate, and no hidden costs"--that they meant what they said. Silly me. Turns out, with Astral Energy, one low fixed rate refers to the "supplier side" of the bill only, and that "no hidden costs" means "lots of hidden costs, just not discussed on your price quote but buried in the Terms & Conditions." And if you agree to those Terms & Conditions, like I did? Neener neener neener; it doesn't matter what we said before in our advertising or on your price quote. You agreed to those T&Cs. Pony up, consumer! Net net, switching to this "flat-rate, no-hidden-costs" supplier resulted in my budget billing actually GOING UP. Needless to say, I canceled my contract as soon as I discovered this business practice. While Astral Energy was good enough to waive my Early Termination Fee, they refused to reimburse me for the difference in the increase. It's beyond misleading; it's just blatant, false advertising. I attempted to resolve the issue with two different Astral Energy customer service representatives, Charles and Elizabeth, and when that didn't work, via the informal complaint process with the Pennsylvania Public Utility Commission. I intend to keep my complaint open in appeals, and encourage anyone who's had similar experiences to pursue the same path. PA residents, we should not allow predatory suppliers to exploit the deregulation of our public utilities. You can submit your complaint and documentation at https://www.puc.state.pa.us/consumer_info/transportation/motor_carrier/limos_taxis_movers/taxi_complaint_form.aspx.

There is one important lesson everyone should learn in life: Almost nothing in life is absolutely…read morefree. If it sounds too good to be true...it isn't. I was kind of dumbstruck this month when I saw my Mom's electric bill. We have solar energy. JCP&L is just a secondary company to us in case we go over our usage. However, to date, we generate a lot more electricity than we actually use and never get a charge from JCP&L. So, when I saw a nearly $30 charge on our JCP&L bill I was kind of frantic. I called JCP&L and they couldn't figure the charge out. They then told me that we had some kind of relationship with another company called Astral Energy. I contact Astral Energy and the representative I talked to really couldn't explain the charge. She was kind of fumbling as to what it really was other than to say it was some kind of excess charge that we received credit for but shouldn't have. So, I immediately canceled my account with Astral. Our home is flooded with spam calls from these third-party companies who promise savings on your electric bill. More than once my Mother has gotten conned into signing on with these companies. She doesn't know any better. I have had to make many phone calls to cancel these relationships and then have to scold Mom and tell her not to talk to these people who offer savings on electricity. I mean, why a company who is aware we are contracted with a solar provider would promise us savings is beyond me. We generate our own electricity. We don't get electric bills. And this is how I feel we were absolutely conned. You don't get something for nothing. In the end, this company somehow charged us $30 for *something* that they couldn't even properly explain to me on the phone. I suspect they weren't making money off of our deal and they somehow snuck that charge in. I get to read other reviews posted across the Internet and it seems that many others feel like they have been "had" by this company. Again, nobody can offer you savings on your electric without a way to make money. It's like the discount deals you get with the cable company. In the end, they are going to jack up the price at the end of the relationship and if you are not on top of it you have to pay. Please just stick with JCP&L and don't get involved with these companies that promise you savings. Eventually, you'll end up like me paying a $30 bill that the company can't even explain.

I live in Essex County in NJ. I have Jersey Central as my Energy Distribution company, but i have…read moreFairview, NJ based Systrum energy as my electric generation company. Through their advertising, i switched to Systrum hoping to get favorable electric generation rates. For the first few months, they were lower by a cent but in January 2014, their scam has come to life as they sent me a bill charging 27.8 cents per kh while the regular price to compare is about 9 to 10 cents. The company has not provided any explanation. this has spiked my electricity bill by 300% . Total scam.

TOTAL SCAM, WATCH YOUR BILL, just got my bill for February 2014, $500 for electric. seach google…read moreabout this company and their practices.

Prices are a little too high compared to other HVAC Plumbing companies- FW Web,Master Group,…read moreMACH-HVAC & Climate Pros are reasonable with their prices, but I had to choose one Unfortunately.

If you're looking for a heating, water heater or chimney expert, LOOK NO FURTHER!!! TMA has amazing…read moreand reliable service !! Tom at TMAdams is hands down the most knowledgeable on every type of heating system ! Him & his crew are very professional, clean and do a wonderful job. They also maintain a clean work space while in the home. Tom is always there to answer any questions you may have about anything and explains to you, in a way that you will understand if you are not very familiar on the systems. Reasonable & fair with pricing. We are so very happy with all the work done, and can't thank them enough!! 10/10 would highly recommend :-)

Only company delivering alkaline water to ny. Delivery is easy to set up and as promised!!!…read moreCustomer service is top tier....

If I could give them a 0 star review, I would…read more I talked to Andrew and he's a liar. Not only did they not provide a credit for the units they picked up, he contradicted what his salesperson told me when he signed me up. Let this serve as a warning to anyone who's looking to sign up with this company; they're swindlers and have no integrity.