- I would like to express my sincere appreciation to Kaiser Permanente, Everett, Washington…read moredoctors, and staff for admitting me as an urgent care patient and to get my Cortizone shot within about 2 weeks by Dr. Fudge that I am very grateful. Of course making an appointment with a specialist or getting an MRI scan usually text weeks if is not months. - - The job performed with an excellent coordination and scheduling in a timely manner. - - I am a member of Kaiser Mid Atlantic region for over 20 years. - - Great job I appreciate it very much

Overall, I have had an excellent experience with KP Everett. I find the staff courteous and…read morehelpful. I have had a few off experiences but I think that's to be expected anywhere you seek services for 10 years.

I had an appointment. They had my phone number. When I arrived, they said my appointment was…read morecancelled due to the machine being down. I asked why they didn't call and save me the trip? I came for the second appointment. They attempted to set up a Washington finger printing. I explained it was an out of state fingerprinting. The cost went up from 47 to 147 dollars. I attempted that service. My first name has only an initial. Their system was unable to accept such. The attitude was not one of apology, but of contempt - to just get me to leave. That I did. I called Certifix. They took my info and payment over the phone in 5 minutes. I paid, then went to a UPS Store for fingerprints. That process took ten minutes. Done. Use Cerifix.

I walked in at 11:59 today 10/15, although the sign said they closed for lunch from 12-12:30. I was…read moretaken right away for an onboarding employer drug test. Fast, easy and professional.

I came here just for one xray, so my experience isn't very extensive. That said, the only thing…read morethat bothered me was that I needed to make an appointment in advance to go, which added a delay to care. In my past, I have gotten xrays at walk-in clinics like how you get blood tests, so the appointment situation was a little odd to me. Further, it wasn't ideal that at my first call I couldn't make the appointment because my doctor hadn't yet faxed over the request for an xray. After waiting a few days, I called back to find out what was going on, and the rep allowed me to just make the appointment since I had a copy of the request. One star off because that should have been permitted in the first place. Aside from the strange appointment situation and protocol, I had an exceptional experience at the place. There is a free parking lot there, or easy street parking, free for 90 minutes, and I was given service with a smile--from the receptionist letting me in for my on-time appointment to the tech conversing like a normal person during my xray and gladly and swiftly giving me a cd of my xrays. Bottom line: Great place, but push for an appointment if your referring doctor is lazy.

I had an appt with them on 5/20 and they called the day before and said they over booked that time…read moreso I reschedule for 6/3 in the afternoon and then I get a call again on 5/20 and said that they have to reschedule my appt again because of over booking. i can understand once but twice not acceptable. make me think that they do not know how to schedule appts. I would never use this place again. by customer services all the way around and when I asked for a Manger there was no manager on site. how convent is that.

You have ONE JOB: puncture the patient's skin ONCE! This phlebotomist missed the target THREE TIMES…read more(each time more painful) and I was as diplomatic as humanly possible but answered her check-in on painful misses on me with "No. I am not used to this problem." Definitely at the top of my "Must Miss" list from now on!

Great place to get your labs done. Techs here are top notch, online scheduling and very clean…read morefacilities.

Ingenious service! Great use of technology and customer service to make life much easier with…read morehaving my phlebotomists meet me at my home. All I can say is wow!! Jen worked around my schedule to meet me at my home and she made getting my blood work done so easy. Not to mention Jen's customer service was exceptional. I highly recommend Certified Lab Services!

The actual Sonora Quest Lab in Gilbert, the people that work there are great…read more BUT. Their billing department is a whole different story! I received a bill from them back in May of this year for $74.95, so I paid it. My husband has cancer so he had to go back to the lab on August 15th and they made him pay the $74.95 before they would do his blood test, which I had already paid back in May I called them that day after he came home. So the woman on the phone at Sonora gave me the email address for billing, so I emailed them with proof that I had paid twice for the same bill and they are still reviewing it on August 31st , which boggles my mind that they have to keep staring at my proof of payments. Guess what, I just got another bill for the same one I already paid twice!! Ya know what? This isn't even the first time they pulled this with me so are they scamming people or what!

Horrible service. Takes forever to get called to have blood drawn despite having multiple…read morephlebotomists. Lab employees are rude and uninterested in providing good customer service. Do not recommend this lab!! You would think being attached to the hospital that the care and service would be better.

This place is a hot mess. Stay away! Drive around for 30 minutes trying to find it because google…read moremaps and waze sent me to the wrong place. Called numerous times and no one answered but it said their voicemail was full. Finally found it and they stuck me twice but couldn't get a vein. I've honestly never had worse service. Now I have to take more time off work (they close at 4) to get my blood work done. I'd give a zero if that was an option.

The guy working today said i had synthetic urine. I have no idea where to get that. I haven't…read moredrank. He email my ex wife and her attorney and told them that he's breaking rules by telling them but that i was using synthetic urine. This is insane. I have nothing to hide. Because of him, i will likely lose custody of my child. He provided no documents or anything to show this.

Opens at 9am but store isn't open for over an hour, maybe more and nobody is here. Unreliable.read more