This place was so cute and so clean!! Shoutout to the receptionist Deanne for helping us out and…read morebeing so kind and hospitable!! She made our stay 10/10!!!!

Two stars for the amazing staff and view. Beware, the walls are paper thin…read more We were woken up at 3:30 am to our neighbors first arguing then exaggerated sex noises well into 5:00 am. To top it all off he snore like a bear. The TV couldn't even drown it out. Came for our 4th of July Anniversary. Due to the noise it's a one a done for us. This is our second night here and unfortunately two more to go. Might try and check out sooner and stay elsewhere to get a good nights rest.

The New Inn Hotel in Temecula was nothing short of magical. The hotel itself is intimate and…read moreincredibly beautiful, creating a warm and romantic atmosphere from the moment you arrive. Our room was spacious, spotless, and truly dreamy. One of the highlights was the porch with a fireplace, which offered stunning views for both sunrise and sunset--an unforgettable way to start and end the day. The staff was amazing and extremely attentive, going above and beyond to make our stay special. The breakfast-in-bed style service was a wonderful touch and very accommodating, adding to the overall charm and comfort of the experience. With all that said, they truly deserve an additional five stars for the incredible role they played in helping me create a magical wedding proposal. Their attention to detail, care, and genuine effort turned an already beautiful stay into a once-in-a-lifetime moment. My then girlfriend--now my fiancé--was completely blown away. I cannot recommend The New Inn Hotel enough for anyone looking for romance, elegance, and exceptional service

Amazing venue for our Vacation during our Vacation. My wife and I stayed here for one night this…read moreJuly and couldn't be happier! The property was immaculate and the staff was beyond friendly and so accommodating. Not only were they great communicators but they were always just a text away even when they were off property! The Villa was exceptional and we are so excited to come back and enjoy all of the perfect little details from the rooms, the patio, the daily breakfast delivered to the rooms in the morning and the exceptional homey feel! Five Stars without a doubt and we will be telling everyone how amazing our stay was!!! Thanks for an outstanding stay with excellent hospitality and amenities!!

I unfortunately never even had the chance to stay at this Hampton Inn due to an issue with my…read morereservation and the complete lack of assistance from the property. During the booking process the date on my reservation was accidentally changed. I immediately tried calling the hotel to correct the date, but no one answered. After about 20 minutes I contacted Hilton corporate for help and explained that I still wanted to stay at the property and was only requesting that the reservation be moved forward by one day. I was not asking for a refund--just a simple date change. Corporate told me the property had to approve the request. When they contacted the hotel, the clerk refused to make the change and said there was nothing they could do. I then called the property directly and spoke with an employee named Ron. The customer service during this call was some of the worst I have experienced. I was repeatedly interrupted, placed on hold for about 10 minutes, and spoken to with a very dismissive and confrontational tone. When I tried to explain the situation, Ron responded with "okay, and?" and told me the issue was not his problem and that corporate should have explained it to me. When I asked to speak with a manager, I was told the General Manager (Lucero Torres) would not be available until Monday and that there was nothing that could be done. What made this even more frustrating is that at no point did anyone explain whether the hotel was actually fully booked. When I checked availability myself afterward, the Hampton Inn website showed a room available and Hilton's website showed multiple rooms available for that same date at the same location. Despite this, no solution or alternative was offered. I was simply asking to move my reservation by one day and was even willing to transfer to another Hilton property nearby if necessary, but that request was also denied. The level of attitude, lack of professionalism, and unwillingness to assist with such a simple request was extremely disappointing. I'm honestly relieved I will not be staying at this location, but the experience definitely left a negative impression.

Nice folks at the desk and housekeeping staff. Just not the level of a well run franchise or…read morebusiness. They don't communicate through the Hilton app chat feature like 99% of the other Hilton properties do (worldwide). Ice machine on second floor has been out of order for months and other reviews tell more of the same management neglect. The good thing is that there's a great infrastructure close by for your needs. To all my HHonors friends, pick another location.

I booked at this hotel based on the generally positive reviews on here coupled with a decent rate…read morecompared to the other chains in the area. I regret it. What looks like the front entrance along Jefferson is not. It's actually in the back. I parked at the other hotel's parking lot then walked over to check in. That was relatively smooth. I was given a parking pass to display on my dashboard. It's $12 a night for underground parking with elevator access straight to your hotel room floor. Overflow parking is outside in the lot shared with the other hotel. I got to my room and it was just okay. You can't go below 68 degrees. For the hotel-goers in us that like Arctic temperatures to sleep, that may be a problem. I left it on "Auto" at 68 and somehow it bumped up to a humid 78 degrees inside. And a faint smell of urine towards the A/C unit. Now the part where I was just grossed out. The bathroom. There was mold along the bottom of a section of a wall towards the baseboard. It was so bad that I guess maintenance ripped out the portion and it's just black mold. See the photo in my review. The metal trashcan in the bathroom was disgusting. I know Hilton is going the green route, but add a plastic liner or something. Rust and garbage residue is just not visibly appealing. Again, see the photo in my review. The showerhead? It had dried soap scum. Luckily I brought Lysol wipes with me to wipe that down. Made me wonder about the water. The shower area itself? There were long strands of hair everywhere. Some were even stuck to the floor of the shower itself and I just let it be. Recall that I mentioned Hilton going the green route. They only service your room and bathroom every other day of your stay. So if you're in for a weekend stay, they'll just clean it when you check out essentially. I understand it's expensive to staff, but I'm sure the every other day schedule leaves gaps in cleanliness for future guests as indicated by my review. I do not recommend. Front desk employee that checked me in was the only positive thing. For the room and stay itself, I would book elsewhere.

It was a nice guest room we stayed in for three nights. If you're staying for a weekend event in…read moreFallbrook, this venue is roughly 30min. away from the center of Fallbrook. The service was very friendly. The rooms were 8.5/10. Parking is charged at $12/night. Pet fee of $75/stay. I asked if they did anything special for newlyweds and they surprised us with a bottle of prosecco 2 share size candy bars and through plastic rose petals on the floor. In total, the cost came out to $872.

We stayed here recently and they adhere to the 4 pm check in…read more The lobby is a nice area with a TV and seating. It was clean throughout the hotel and parking was $10 and easy to find. Check in was standard and easy also. The room was decent and the AC and heater worked great! The toilet wouldn't flush and was stopped up. They had black out curtains and we were given two double beds. I actually slept well in the bed surprisingly because I usually don't sleep well in hotel beds. One of my laps didn't work in the living room area. The breakfast was not bad, but you had to Eat quickly before your food got cold. The made to order omelettes were fantastic!

My friends and I were looking forward to an overnight stay following a day of wine tasting in the…read moreTemecula Valley. We stopped in on a Saturday morning to drop off our cars and luggage and returned later to check in between wine tasting and dinner. I will start with the few positive points. First, the staff is very friendly and they tried to be helpful. Also, there is always fruit iced water in the lobby as well as a free coffee and breakfast in the morning. Breakfast didn't look too good, so I just grabbed a little fruit, but I was grateful that they had coffee. As far as the hotel, it was really run down with tons of scrapes on the furniture and appliances. You practically had to wrangle the bathroom door to get it to slide closed. The pool area was far from picturesque and in major need of an upgrade. They do a free happy hour for guests which includes 2 free drinks. It is a nice effort, but the wine was pretty bad and the margaritas were an unnatural shade of green. It would probably be best to either give just one decent drink (this is the Temecula Valley after all) or forgo the happy hour altogether. This would have been a 2-star review, but two things really bothered me. First, they knew that we had arrived early and requested (but didn't expect) an early check-in. In any other hotel, we would have been able to check in by 3PM, or at least 4. We had been wine-tasting and I really wanted to take a quick nap before dinner and our evening out, but our room wasn't ready until after 5:30, which is really out of the question. Also, in the morning, I ran downstairs to grab a couple of coffees for myself and a friend. Then I went back upstairs to get into the room. Our key wouldn't work. I ran down to ask for another key, and they explained that I had to turn the doorknob up to make it work instead of down. It did work, but the other key I used the day before had worked normally (downward). I don't like keys that require instructions....especially when not given instructions. In the process of trying to open the door and running downstairs twice, I spilled coffee hot coffee all over my hands. The location is so-so. It is convenient to the freeway and a short drive to Old Town, but not in a great location for wine-tasting. I will not stay here again.

Janice and Roger were such fabulous host to us for a very enchanting evening at the hotel Temecula…read more Located in old town. If you want a little piece of history that you honestly cannot find anywhere else in town. This is the hotel for you. We had a gorgeous view of the Wisteria patio right outside the window that was planted in 1891 as was the hotel. There's a reason why they call the hotel Temecula" the grand lady" she really is Our day was perfect- The rooms are appointed beautifully, very clean, a gorgeous gift upon arrival with fluffy, warm robes and slippers We were lucky to have the Bath all to ourselves. The showers are hot, and the toiletries were provided such a wonderful addition to our stay. Continental breakfast in the morning was perfect in their parlor room. The candles were lit. The coffee was good. The fruit was delicious. And a little bit of" grand lady" information from Janice as we were leaving. Whether you're there for a night or with a group of friends or having an event in their back spacious patio. Please don't miss your opportunity to visit the Hotel Temecula. " the grand lady will treat you right." There is parking on the premise Give yourself plenty of exploration time while you are there. It is also connected to the big nose winery. You will absolutely love the delicious sips that Roger and Janice will pour for you.

I can't say enough good things about this hotel and the couple who manage it! It's so cute and…read morehistoric! The grounds are beautiful! Roger and Janice are absolutely delightful and soo helpful! You can literally walk to everything in old town. The location is great! We will definitely be back!

This review is specifically for the Villa Inn and Spa. We stayed overnight in the Rimini room which…read morewe thought was tastefully decorated and quite comfortable. We were especially impressed with the nice bathroom with large shower and separate tub. Check-in was easy; like an Airbnb a simple code for room entry was provided and payment was made online. The property feels secluded and private and is very well maintained. There were only 4 or 5 rooms, I think, at this property. Each room has its own designated parking space. Like an Airbnb, bring your own amenities; other than soap and towels, nothing else was provided in the bathroom. There is a pool and hot tub but I never even saw either as they were on the back side of the complex and we pretty much just wanted to chill in the room. We planned a stay here just to relax and rediscover what a nap is. The huge downside for us was that the walls here are paper thin. The noise from the room next to us kept us from being able to relax or sleep and even woke us up the following morning. Conversations, the television, and the lovely sounds of snoring could be plainly heard by us. The most irritating noises from next door were the sounds of a babbling toddler who enjoyed running around the room; we were mistaken to think this is an adult-only type of villa. While we loved the room the noise didn't conform with our want of a relaxing vacation space.

Stayed at VILLA INN , The owner/ hosts keep the property in exceptional condition, everything…read morethought out very well ! Check in n out are seemless , Recommend this for a private home stay in wine country for 1/10 the price.

Beautiful and clean place will for sure will be back staff was kind and breakfast was delicious!read more

***Don't stay here*****Worst place ever. They can't get it together, charged us for a night and we…read moredidn't even stay here. We called countless times to get our money back and all we get is the run around. Unless you want to overpay, go elsewhere! We emailed the manger, like we were told weeks ago and no response, no phone call nothing. The reservation was few weeks ago and we have, been getting the run around since. The reservation was made under my husband name.

Good location, clean and bright inside, and the rooms are decent size. The bathrooms are decent…read moresize too. This is a good location as there is a lot of shopping and food just around the corner. Its next the freeway, so you do get some noise, but not bad. The parking lot is smaller than most, and can fill up. I'd say that is probably the only downside. The indoor pool is tiny, but its indoor, so pros and cons. We enjoyed our stay here.

Love this place that covers all the amenities. The service is excellent. Close to the freeway. They…read morehave a gym and an indoor pool. Free breakfast. Also a great layout for the rooms.

We went for a somewhat last minute birthday celebration. Everything was perfect. The room was great…read morewith a patio looking out on the vineyard and the breakfast was great. Within walking distance to Oak Mountain Winery and The Cave Restaurant.

We loved our stay at The Vine House! The bed was incredibly comfortable- quite possibly the most…read morecomfortable bed I have ever slept in. The location was perfect: close to the wineries, yet quiet and peaceful. The staff was very friendly and welcoming, which made our stay even more enjoyable. Breakfast was delicious, and the fresh orange juice was a wonderful touch. We thoroughly enjoyed our stay and will definitely be back again. Next time, we plan to stay a little longer and spend more time playing with the chickens! Highly recommend!