I've been coming here for Botox and microneedling with PRP, and I highly recommend this place! The…read moreoffice is clean, welcoming, and everyone is so friendly. I get my Botox done with Alana and she is amazing! super sweet, knowledgeable, and really listens to what you want while keeping everything looking natural. I also do microneedling with PRP with the doctor, and my skin has honestly never looked better. I've done 5 sessions so far and have noticed a huge improvement in my skin texture, glow, and overall appearance. The treatment is very tolerable, just expect some redness afterward, so I'd recommend scheduling it on a day you can stay home and relax. The results are definitely worth it!

Dr. Nguyen is super knowledgeable and honest. I came here to get more information on why I was…read morelosing hair and he spent over an hour explaining the science of it all, which was extremely helpful for me to understand my situation. He gave me good recommendations and options, which I've started, and we talked about the plan on what to do next if this step doesn't work. He also didn't try to sell me any products which I appreciated.

I have been a customer here for almost two years and have purchased a laser hair removal package…read more Unfortunately, my overall experience with this clinic's scheduling system has been extremely disappointing. Appointments are almost always booked one to two months in advance. If you need to reschedule because of an emergency, your menstrual cycle, or any unexpected situation, you often have to wait another month or even two months for the next available appointment. What finally made me decide to write this review was what happened today. I had already waited an entire month for my appointment and arranged my schedule around it. Just before my appointment, I was informed that it had been canceled because the nurse called out sick. I completely understand that people get sick, and I do not blame the nurse. I also want to recognize the manager. She was very kind, professional, and sincerely apologized. I know this situation was not her fault, and she handled it as well as she could. The real problem is the clinic's staffing and scheduling system. If one nurse is unavailable, there is no backup, and patients who have already waited for weeks are simply pushed to the next available appointment--which, in my case, is not until September. That is simply not acceptable for paying customers. For a clinic that has so many clients and sells expensive treatment packages, I would expect enough staff to avoid canceling appointments with such long delays. My time is valuable too, and I should not have to wait another month because the clinic doesn't have adequate coverage. Over the past two years, I have also noticed frequent staff turnover between different locations, and the quality of treatments has not always been consistent. On more than one occasion, steps during my laser treatment appeared to be rushed or inconsistent, which has affected my confidence in the service. If you are considering purchasing a package here, please think carefully. The price may seem attractive, but if reliable appointments, consistent care, and respect for your time are important to you, this may not be the best choice. I sincerely hope management takes this feedback seriously. Patients invest a significant amount of money and time in these treatments. We deserve reliable scheduling, adequate staffing, and consistent care--not last-minute cancellations followed by another one- or two-month wait.

Michelle and Nurse Amanda at LaserAway are absolutely amazing. From the moment I walked in, they…read moremade me feel at home and like family. They are so sweet, kind, knowledgeable, and genuinely helpful throughout the entire experience. As a nurse myself--and someone who specializes in aesthetics--I'm very selective and apprehensive about where I choose to get treatments. Trust is everything to me, and I fully trust Michelle and Nurse Amanda with my care. Their professionalism, expertise, and warm approach make all the difference. I give my highest recommendation to this LaserAway location and will absolutely keep coming back.

I had such a wonderful experience! Jassi gave me an amazing facial--she was knowledgeable, gentle,…read moreand made me feel completely relaxed throughout the treatment. My skin felt refreshed, hydrated, and glowing afterward. I also purchased Skin by Dr. Simran Sethi skincare products, and I've been so impressed with them. The products are high quality, feel great on my skin, and I've really been loving the results. I highly recommend both the facial with Jassi and the skincare line. I'll definitely be coming back!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

I want to preface that I have had no experience or work done in the past and want to look natural…read moreand youthful without drastic changes. I've always been hesitant to go to a medspa because of what I've read and heard about how pushy some businesses can be with new clients. I also felt intimidated that I would be talked down to because I have only researched treatments and have had no prior experience. I'm really thankful to say that my experience at Skin Refine Medspa has been extremely positive. I felt seen, heard and understood. Most of all I felt safe! I've been going to Skin Refine since January of last year and I absolutely loved my experience so much, I've been returning since and recommending them to my friends! In fact, I just went in today and felt confident to schedule a new treatment for myself. Thank you to the Skin Refine staff for making me feel safe and secure in my own skin. I am grateful for the ability to ask questions without committing to anything until I'm ready. I feel beautiful and so happy with my results!

I've been going here for a year, and the staff has always been nice. I came here for acne scars…read moreI've had my whole life. Maryam has been incredible as my provider for fraxel laser, microneedling, and RHA redensity treatments. I've also received diamondglows here. It's a great refresher for your face. Maryam also provided tips on maximizing results and always takes your opinion in her recommendations. Altogether, my face has vastly improved. You can argue the treatments are pricy, but buying packages will get you a discount. I just think that's how the industry works so always get packages if you can. This place has a variety of treatment options, though they don't offer something like subcision, which is a more-involved procedure. But I'll just get that somewhere else and continue to come here for other treatments. Of course, they've recommended fillers and such for me. Rha redensity is like one. But they've been respectful that I prefer treatments like fraxel laser and such. There is a reason why they recommend filler though, because it does show faster results than others. The rha redensity provided the most improvement in a shorter time. They also have the skincare you need to purchase with ease. You're going to say those are expensive but they're not selling you products like La mer cream for $400. There is a parking lot, and there's always been space when I went, but the traffic getting there can be a bit much. All in all, I recommend doing at least one treatment here to see how you like it. You can also visit their instagram to see other's results. You might even see mine!

Love this place. They were super nice and helpful and really care about their clients. I had the…read morebest experience and loved the results.

As a virtual client, I can say my experience with Mia has been absolutely amazing! She always takes…read moresuch great care of me, and during our virtual meeting she made me feel so comfortable and truly seen. I can confidently say I trust her with my skin! If you needed a sign to book that virtual consult with Mia this is your sign!

FRAUD BILLING TEAM *** MUST STAY AWAY *** they charged my card twice saying their system is not…read moreworking and now they are refusing to refund the initial payment and not giving receipt as well. such a fraud billing team I have proofs that the card was charged twice and the billing team wantedly putting me on hold and lied saying system doesnt show the payments. CHEAT AND CHEAP PEOPLE ** I HAVE ATTACHED THE PICS FOR BOTH PAYMENT AS A PROOF FOR PUBLIC *** they took money twice - first one - Oct 15, 2025 01:36 PM ET and 2nd one - Oct 15, 2025 01:43 PM ET **** MUST STAY AWAY **** NOW I UNDERSTOOD WHY SO MANY BAD REVIEWS *** all the 5 star reviews are fake DONT ACT SMART, THIS IS FOR PATIENT KANMANI

Horrible experience with Dr Shivani and staff Poor training…read moreon staffing and no one pick up the front desk call number Don't waste your time with them.l and go see someone else. I had an issue with the billing for incorrectly charging me a no show fee on Aug 2022 for an appointment I did not set up. Dr Shivani had to audacity to tell me that she just took over the practice back in 2021 and blame it on the prior doctor running the practice and then admitted she took over the practice on 2021. And during my visit ; Doctor Shivani herself was training the front desk staff as they have no idea how to use the portal. That showed me what a chaotic and unprofessional , not a systematic practice. I would not return to them again

AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

Extremely Disappointed - Poor Service, Lack of Accountability, and Questionable Practices…read moreI'm not usually one to leave negative reviews, but I feel compelled to share my recent experience with Arrive Med Spa. I've been receiving Botox for years and typically need only 30-35 units for my face (forehead, eyes, etc.). I had 79 units banked at Arrive, and because they're closing for renovations in December, I was strongly encouraged to use all remaining units in one visit -- even though I expressed that I never need that much. Trusting their expertise, I went along with their recommendation. To my disappointment, all 79 units were injected, yet entire areas were completely missed, including the right side of my forehead and part of the left. The result was lopsided and underwhelming -- I still had visible forehead movement, which should not have been the case with that dosage. When I returned to have their mistake corrected, I was told I had to pay for half of the additional units needed to fix it. I ended up paying nearly $1,000 total -- for something that usually costs me $300-$400 -- and still had to cover part of the correction for an error I did not cause. I pleaded my case to Jackie, hoping for some accountability, but she wasn't convinced they had done anything wrong. I was told management reviewed it and stood by the decision that I should still pay for part of the follow-up. What's more concerning is that, unlike most reputable med spas, Arrive rarely shows you the product being used before injection. You never see the vial or how it's being prepared. At other places I've been, they always show the Botox label and draw it up in front of you -- a simple but important step that builds trust. At Arrive, that transparency is missing, and it left me wondering whether I even received authentic Botox. I trusted this business with my care and feel completely let down -- not just by the poor administration of the Botox, but by the lack of transparency and unwillingness to take responsibility for a clear mistake. I deeply regret pre-purchasing units, and I highly doubt I will return. I wouldn't recommend this place based on my experience. Be cautious. Ask to see the product. Question recommendations that deviate from your norm. And don't assume that pre-purchasing units guarantees a good experience -- in my case, it cost me more in money, trust, and time.

The store look not the cleanest inside, but the service is amazing. My skin always feels very fresh…read moreafter and it is so comfortable I end up falling asleep every time. The price is very good for the service so I go every 2 months.

I have been coming to Amy for facial treatment for more than 10 years. She is very professional,…read morenice and caring. The place looks a little messy, but she uses good product on my skin. So overall, highly recommended.

The doctor was attentive and took the time to explain what was going on in a way I could actually…read moreunderstand. I appreciated how they asked questions and really listened before jumping to any conclusions. The staff was nice too and helped move things along without making it feel rushed. Everything seemed clean and organized. I left feeling like my concerns were taken seriously and that means a lot. Would probably come back again if needed.

Using, my iphone maps, it tried to kill me getting here. haha, told me to turn into the curb into…read morethe building.. Regardless of that factor, the building itself is very modern and the office is nicer than you would expect. There are usually short wait times: AWESOME but sometimes, one can feel ... dismissed. The receptionists are straight forward on the policies your insurances. There are 2 dermatologists: male and female. Dr. Michael Hoang Duong and Dr. Katherine Hong Do. Similar names, so kinda confusing. They offer a lot of services from medical skin problems like eczema (my son has it and Dr. Do helped him a lot!) And they do more cosmetic procedures such as botox, laser hair removal, fillers) A tip: Like every doctor's visit, please make sure you pay attention to your copays and deductibles before coming. Call your insurance if you must to verify. So in all, my 4 stars are in regarding to the visit I had to for my son. Good news is, he's a lot better!

I was referred to Chang Plastic Surgery by a family member for lip filler for the first time. I…read moreworked with Nurse Teresa and she was very informative during the consultation. We discussed what I was looking to achieve as well as showing reference photos to see what would fit best for me. I had an amazing experience during the process and felt comfortable. Nurse Teresa also went over aftercare at the end of the process as well as during the consultation. She was quick to respond when I had questions during the healing process which I appreciated. The front office staff are also very nice and friendly. I'm definitely going to come back for touch ups when the time is ready and will be referring them to friends of mine.

I've been getting hydra facials from Kennedy for the past 6 months and I've seen an improvement in…read moremy skin. I really appreciate that she's always prepared and on time. In addition, she's really thorough with the treatments and even gives great suggestions on how I can improve my skin overall. And my skin always feels so refreshed after the facials! Other than that, I've also been getting dysport for my crow's feet from Kevin. My experience has been great thus far and I'm very satisfied with the results. He's very knowledgeable and experienced in performing this procedure to make results very natural.