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LaserAway

4.0 (83 reviews)
Open 10:00 am - 6:00 pm

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Response time

10 minutes

Response rate

100%

Services - LaserAway

Acne treatment

Anti-aging

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Ramona B.

It is known that laser hair removal works differently for each person. I am glad to say that I have been experiencing great results and there is no more ingrown hair. I purchased a package during Black Friday and received a discount. Priori to that I used to wax my body and at some point it stopped working the way it used to. When I calculated how much I spent on waxing my entire body in the span of one year compared to how much I spent on laser treatment for full body, I realized that laser hair removal isn't as expensive as we all hear. The difference is the payment for laser treatment is often paid upfront. LaserAway also offers payment plan. During the past year I got to know some of the nurses who work in Milpitas location and most of them are such sweet people. I would definitely recommend LaserAway for people who want to explore this treatment.

This is how it got after an hour or so. At urgent care.
Chaitra C.

I would give the Milpitas location a zero star if I could. I had my appointment at 5.30pm today (Tuesday, they close at 6pm, they usually close at 7/8pm). I've previously had them cancel on me for being 6-7 minutes late. The receptionist desk had two assistants Nadia and Nicole, who checked me in and made me wait 26 minutes to tell me that they're behind and could not accommodate me and to get me rescheduled. I insisted on having the appointment done so after some back forth they took me in. The nurse (Jasmine) took me and got me setup. She said she was using the same setting as always and started my treatment. She tested out 3 different settings on my right hand and it was too high so told me she was reducing the treatment settings, the first 3 attempts hurt a lot and left burn marks and she said it was nothing and would go away. 4th attempt at a reduced setting she continued through the rest of the Arm and I insisted the pain was getting worse. She then reduced it to a setting that felt as normal as always and continued till she finished the rest of the treatment (this session was for both full arms). Towards the end of treatment few minutes later, my right arm was hurting terribly and I was queasy. The nurse then accepted the marks were actual burns and proceeded to put aloe and lotion on it. The nurse agreed I need to visit a doctor but they couldn't take me. I was not okay to drive. As I walked out there was only Nicole at the front desk who visibly looked amused. They were closing at 6pm, it was around 6.20pm at the time they asked me to leave, see a doctor if needed and that my next appointment could be scheduled later. The nurse escorted me back to my car. I called the LaserAway number online 888-264-1525 and requested medical assistance and help to file a complaint. This was as I waited in the car for my husband to come take me to the doctor as I typed this message using my left hand. The person at the end of this line said, my director will call you back and disconnected. 45 minutes later, no call back from LaserAway. This is the worst experience I've ever had. See burn marks for reference. I will be escalating this further. (Experience documented here is just the gist, actual interactions were worse)

LaserAway Milpitas patient room

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3 months ago

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2 years ago

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1 month ago

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1 month ago

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1 year ago

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1 year ago

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1 year ago

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1 year ago

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5 months ago

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2 years ago

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1 year ago

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1 year ago

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3 years ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

Manager was super sweet and friendly! All staff was very pleasant to talk to, clear and brilliant treatment went very smoothly.

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

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Jamie Thanks for the love, babe! We hope to see you back soon.

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4 years ago

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5 years ago

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3 years ago

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LaserAway Reviews in Other Languages

Ask the Community - LaserAway

Do you take Care Credit?

Yes, we absolutely do! For more details, feel free to visit our website or book a consultation with our experts!

Hi You guys treat acne scars?

Yes, we do treat acne scars! Please visit our website or give us a call to set up a complimentary consultation!

Don’t See Your Question? Ask Away!

Review Highlights - LaserAway

I have had laser here and there in the past and Carrie is the only one who tells me how many zaps and where she is going in.

Mentioned in 10 reviews

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Skin Refine Medspa

Skin Refine Medspa

4.7
(399 reviews)
8.2 mi
$$$
Certified professionals
Luxury

I've been going here for a year, and the staff has always been nice. I came here for acne scars…read moreI've had my whole life. Maryam has been incredible as my provider for fraxel laser, microneedling, and RHA redensity treatments. I've also received diamondglows here. It's a great refresher for your face. Maryam also provided tips on maximizing results and always takes your opinion in her recommendations. Altogether, my face has vastly improved. You can argue the treatments are pricy, but buying packages will get you a discount. I just think that's how the industry works so always get packages if you can. This place has a variety of treatment options, though they don't offer something like subcision, which is a more-involved procedure. But I'll just get that somewhere else and continue to come here for other treatments. Of course, they've recommended fillers and such for me. Rha redensity is like one. But they've been respectful that I prefer treatments like fraxel laser and such. There is a reason why they recommend filler though, because it does show faster results than others. The rha redensity provided the most improvement in a shorter time. They also have the skincare you need to purchase with ease. You're going to say those are expensive but they're not selling you products like La mer cream for $400. There is a parking lot, and there's always been space when I went, but the traffic getting there can be a bit much. All in all, I recommend doing at least one treatment here to see how you like it. You can also visit their instagram to see other's results. You might even see mine!

Called this clinic since I was interested with laser treatment for acne scars. I wasnt informed…read morethat consultation would be with someone named Louise who wasnt a medical professional at all. During our consultation she was pretty much trying to "judge" whats wrong with my skin/face and wanted to upsell facials and other treatments. She was very pushy and I didnt feel comfortable continuing anymore since I felt like I wasnt being heard and she said "you cannot start the treatments without committing to facials" despite explaining that I have an actual derm I see regularly. The whole interaction just felt very uncomfortable knowing that this lady whos not a medical professional is giving medical advice?? I have gone to other medspas and I am a nurse myself so I see what she was doing. Super weird interaction, she seemed like a sales person just wanting to get commission badly..

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Owner Dr. Dustin Newell
Owner Dr. Dustin Newell
Sunnyvale's premier boutique Medical Spa for all skin types.
Sunnyvale's premier boutique Medical Spa for all skin types.
Under Eye Filler

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Under Eye Filler
V & Co

V & Co

4.9
(136 reviews)
3.1 mi

I've been coming to V&Co for over 2 years. I used to have severe cystic acne due to stress from…read moreschool and was actually seeing a dermatologist prior to coming to V&Co. I saw minor improvements, but they were temporary and dependent on medication. When researching for less aggressive alternatives, I came across V&Co and was introduced to Mia, my esthetician. She takes a holistic approach to skincare, evaluating your diet, sleeping patterns, exercise habits, stress factors, skincare, and beauty routine. After a full consult with her, I saw improvements in my acne within A MONTH. By the 6 month mark I was almost completely clear. Mia is an amazing esthetician that not only values your skin but also your life. Coming into my monthly appointments, she asks for updates on events I told her about in previous sessions. Mia is truly an amazing provider and it clearly shows in the way she approaches the beauty space.

A very long overdue review for this amazing spa and the even more amazing Mia!…read more The spa: You're instantly greeted by the aesthetics of this place. Well designed, clean, and just a welcoming environment. The girls at the front desk were always friendly and patient and just made the check in/check out process seamless. Services with Mia: I started to go to Mia for monthly facials leading up to my wedding day. I alternated between a handful of facials- SKINLAB hydrofacial, dermaplane facial, and signature- and always walked out feeling like a brand new person. From my first appointment, Mia was friendly, knowledgeable, and walked me through the whole process and what to expect. She always starts off the appointment asking about how my skin has been doing, and if there are any concerns, she makes her recommendations, tells me what she sees, and gives me samples of products to try until I saw her again. Not sure if this was a membership perk, but it really shows how they care about selling you the right products for your skin type. It's been a year now, seeing Mia at V & Co. and I could not be happier with where I'm at!

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Picosure Pro to lighten unwanted dark spots and Virtue RF microneedling to debulk submental area and tighten jawline and face overall
Picosure Pro to lighten unwanted dark spots and Virtue RF microneedling to debulk submental area and tighten jawline and face overall
V & Co
3 acne treatments with Rae

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3 acne treatments with Rae
Silicon Valley Medical Clinic

Silicon Valley Medical Clinic

2.3
(27 reviews)
1.4 mi

FRAUD BILLING TEAM *** MUST STAY AWAY *** they charged my card twice saying their system is not…read moreworking and now they are refusing to refund the initial payment and not giving receipt as well. such a fraud billing team I have proofs that the card was charged twice and the billing team wantedly putting me on hold and lied saying system doesnt show the payments. CHEAT AND CHEAP PEOPLE ** I HAVE ATTACHED THE PICS FOR BOTH PAYMENT AS A PROOF FOR PUBLIC *** they took money twice - first one - Oct 15, 2025 01:36 PM ET and 2nd one - Oct 15, 2025 01:43 PM ET **** MUST STAY AWAY **** NOW I UNDERSTOOD WHY SO MANY BAD REVIEWS *** all the 5 star reviews are fake DONT ACT SMART, THIS IS FOR PATIENT KANMANI

Horrible experience with Dr Shivani and staff Poor training…read moreon staffing and no one pick up the front desk call number Don't waste your time with them.l and go see someone else. I had an issue with the billing for incorrectly charging me a no show fee on Aug 2022 for an appointment I did not set up. Dr Shivani had to audacity to tell me that she just took over the practice back in 2021 and blame it on the prior doctor running the practice and then admitted she took over the practice on 2021. And during my visit ; Doctor Shivani herself was training the front desk staff as they have no idea how to use the portal. That showed me what a chaotic and unprofessional , not a systematic practice. I would not return to them again

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Silicon Valley Medical Clinic Logo
Silicon Valley Medical Clinic Logo
Doctors Office, Laser Hair Removal for Women, Patient rooms
Doctors Office, Laser Hair Removal for Women, Patient rooms
Doctors Office, Laser Hair Removal for Women,

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Doctors Office, Laser Hair Removal for Women,
Ariba Medical Spa

Ariba Medical Spa

4.3
(230 reviews)
11.5 mi
$$

I don't do much reviews but Ariba Med Spa deserves it so here it is…read more I have been a loyal client of Ariba Med Spa for years, and they never fail to exceed my expectations! Nurse Kalee and the front desk staff are incredibly welcoming, professional, and knowledgeable, making me feel comfortable every time. Over the years, 8 years to be exact I've had Botox, hydrafacials and microneedling. All of my experience has been fantastic. The providers take the time to explain each procedure, answer all my questions, and ensure I feel completely at ease. My results have always been amazing. What keeps me coming back is their attention to detail and commitment to client satisfaction. They use top-of-the-line products and technology, and I love that they tailor treatments to my individual needs rather than taking a one-size-fits-all approach. Also with my complicated work schedule, they always finds a way to work around it so I am very thankful. If you're looking for a high-quality med spa with skilled professionals. I highly recommend Ariba Med Spa. I wouldn't trust anyone else with my skincare and aesthetic needs.

AWFUL. I prepaid for laser hair removal... they closed the shop to renovate. However, I have been…read moreunable to get in contact with anyone. A month ago someone finally reached out to me, offered a refund. Couldn't figure out the amount due to me for whatever reason. Said they would call me back... one more later I still do not have a refund or services I paid for. Stay away from this place.

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Before pics from the side
Before pics from the side
After pics from the side
After pics from the side
Ariba Medical Spa

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Cheng Plastic Surgery

Cheng Plastic Surgery

4.9
(452 reviews)
10.7 mi
$$
Established in 2002
Locally owned & operated

I've been getting hydra facials from Kennedy for the past 6 months and I've seen an improvement in…read moremy skin. I really appreciate that she's always prepared and on time. In addition, she's really thorough with the treatments and even gives great suggestions on how I can improve my skin overall. And my skin always feels so refreshed after the facials! Other than that, I've also been getting dysport for my crow's feet from Kevin. My experience has been great thus far and I'm very satisfied with the results. He's very knowledgeable and experienced in performing this procedure to make results very natural.

I've been coming to Cheng Plastic Surgery for over 20 years. Kennedy has been my esthetician…read morekeeping my skin YOUNG and looking great. I get compliments on my skin all the time. It's because of Kennedy's skill and expertise and knowledge. I've done Hydtafacials, VI Peels and Dermaplaning. The products are medical grade and have data to support their effectiveness. If you're investing in your skin using the right products is key. People RUN don't walk to Cheng Plastic Surgery and ask for KENNEDY!!'

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Dr. Elbert & Dr. Jacqueline Cheng are brother & sister, double board-certified Facial Plastic and Reconstructive Surgeons in Saratoga, CA.
Dr. Elbert & Dr. Jacqueline Cheng are brother & sister, double board-certified Facial Plastic and Reconstructive Surgeons in Saratoga, CA.
3 Months Post Deep Plane Facelift, Necklift, Upper & Lower Blepharoplasty, Lip Lift, Corner of the Mouth Lift, & CO2
3 Months Post Deep Plane Facelift, Necklift, Upper & Lower Blepharoplasty, Lip Lift, Corner of the Mouth Lift, & CO2
Cheng Plastic Surgery

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LaserAway - laser_hair_removal - Updated July 2026

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