I have been a customer here for almost two years and have purchased a laser hair removal package…read more Unfortunately, my overall experience with this clinic's scheduling system has been extremely disappointing. Appointments are almost always booked one to two months in advance. If you need to reschedule because of an emergency, your menstrual cycle, or any unexpected situation, you often have to wait another month or even two months for the next available appointment. What finally made me decide to write this review was what happened today. I had already waited an entire month for my appointment and arranged my schedule around it. Just before my appointment, I was informed that it had been canceled because the nurse called out sick. I completely understand that people get sick, and I do not blame the nurse. I also want to recognize the manager. She was very kind, professional, and sincerely apologized. I know this situation was not her fault, and she handled it as well as she could. The real problem is the clinic's staffing and scheduling system. If one nurse is unavailable, there is no backup, and patients who have already waited for weeks are simply pushed to the next available appointment--which, in my case, is not until September. That is simply not acceptable for paying customers. For a clinic that has so many clients and sells expensive treatment packages, I would expect enough staff to avoid canceling appointments with such long delays. My time is valuable too, and I should not have to wait another month because the clinic doesn't have adequate coverage. Over the past two years, I have also noticed frequent staff turnover between different locations, and the quality of treatments has not always been consistent. On more than one occasion, steps during my laser treatment appeared to be rushed or inconsistent, which has affected my confidence in the service. If you are considering purchasing a package here, please think carefully. The price may seem attractive, but if reliable appointments, consistent care, and respect for your time are important to you, this may not be the best choice. I sincerely hope management takes this feedback seriously. Patients invest a significant amount of money and time in these treatments. We deserve reliable scheduling, adequate staffing, and consistent care--not last-minute cancellations followed by another one- or two-month wait.

Michelle and Nurse Amanda at LaserAway are absolutely amazing. From the moment I walked in, they…read moremade me feel at home and like family. They are so sweet, kind, knowledgeable, and genuinely helpful throughout the entire experience. As a nurse myself--and someone who specializes in aesthetics--I'm very selective and apprehensive about where I choose to get treatments. Trust is everything to me, and I fully trust Michelle and Nurse Amanda with my care. Their professionalism, expertise, and warm approach make all the difference. I give my highest recommendation to this LaserAway location and will absolutely keep coming back.

I want to preface that I have had no experience or work done in the past and want to look natural…read moreand youthful without drastic changes. I've always been hesitant to go to a medspa because of what I've read and heard about how pushy some businesses can be with new clients. I also felt intimidated that I would be talked down to because I have only researched treatments and have had no prior experience. I'm really thankful to say that my experience at Skin Refine Medspa has been extremely positive. I felt seen, heard and understood. Most of all I felt safe! I've been going to Skin Refine since January of last year and I absolutely loved my experience so much, I've been returning since and recommending them to my friends! In fact, I just went in today and felt confident to schedule a new treatment for myself. Thank you to the Skin Refine staff for making me feel safe and secure in my own skin. I am grateful for the ability to ask questions without committing to anything until I'm ready. I feel beautiful and so happy with my results!

I've been going here for a year, and the staff has always been nice. I came here for acne scars…read moreI've had my whole life. Maryam has been incredible as my provider for fraxel laser, microneedling, and RHA redensity treatments. I've also received diamondglows here. It's a great refresher for your face. Maryam also provided tips on maximizing results and always takes your opinion in her recommendations. Altogether, my face has vastly improved. You can argue the treatments are pricy, but buying packages will get you a discount. I just think that's how the industry works so always get packages if you can. This place has a variety of treatment options, though they don't offer something like subcision, which is a more-involved procedure. But I'll just get that somewhere else and continue to come here for other treatments. Of course, they've recommended fillers and such for me. Rha redensity is like one. But they've been respectful that I prefer treatments like fraxel laser and such. There is a reason why they recommend filler though, because it does show faster results than others. The rha redensity provided the most improvement in a shorter time. They also have the skincare you need to purchase with ease. You're going to say those are expensive but they're not selling you products like La mer cream for $400. There is a parking lot, and there's always been space when I went, but the traffic getting there can be a bit much. All in all, I recommend doing at least one treatment here to see how you like it. You can also visit their instagram to see other's results. You might even see mine!

Love this place. They were super nice and helpful and really care about their clients. I had the…read morebest experience and loved the results.

As a virtual client, I can say my experience with Mia has been absolutely amazing! She always takes…read moresuch great care of me, and during our virtual meeting she made me feel so comfortable and truly seen. I can confidently say I trust her with my skin! If you needed a sign to book that virtual consult with Mia this is your sign!

I had such a wonderful experience! Jassi gave me an amazing facial--she was knowledgeable, gentle,…read moreand made me feel completely relaxed throughout the treatment. My skin felt refreshed, hydrated, and glowing afterward. I also purchased Skin by Dr. Simran Sethi skincare products, and I've been so impressed with them. The products are high quality, feel great on my skin, and I've really been loving the results. I highly recommend both the facial with Jassi and the skincare line. I'll definitely be coming back!

I went online looking for a chemical peel and found RenewMD, I liked what I saw and decided to book…read morean appointment. When I did I noticed the system only had options for facials. I figured I would book for facial with Jassi and call to let them know I wanted a chemical peel. Day before my appointment, they called and confirmed my appointment and confirmed my chemical peel and I was so excited! I came in the next day extra early just incase there was any forms to fill out but they just asked for my name and let me know they will be with me shortly. Soon after Jassi came and got me and took me to the room and she was so warm and welcoming!! She explained the entire process of the chemical peel and even told me about Diamond Glow which would only enhance my chemical peel and explained that process and benefits as well. After thinking about it ( for about 30 seconds) I decided to add the Diamond Glow to my Chemical peel. I'm so glad I did because it was so relaxing and I could just feel myself falling asleep because Jassi was so gentle and would always make sure I was doing okay. The chemical peel process was as expected, it burned but that had nothing to do with Jassi, she gave me the fan before the process and turned it on the highest setting. Overall, I will be back for another treatment and I'll bring my family with me!

I've been coming here for Botox and microneedling with PRP, and I highly recommend this place! The…read moreoffice is clean, welcoming, and everyone is so friendly. I get my Botox done with Alana and she is amazing! super sweet, knowledgeable, and really listens to what you want while keeping everything looking natural. I also do microneedling with PRP with the doctor, and my skin has honestly never looked better. I've done 5 sessions so far and have noticed a huge improvement in my skin texture, glow, and overall appearance. The treatment is very tolerable, just expect some redness afterward, so I'd recommend scheduling it on a day you can stay home and relax. The results are definitely worth it!

Dr. Nguyen is super knowledgeable and honest. I came here to get more information on why I was…read morelosing hair and he spent over an hour explaining the science of it all, which was extremely helpful for me to understand my situation. He gave me good recommendations and options, which I've started, and we talked about the plan on what to do next if this step doesn't work. He also didn't try to sell me any products which I appreciated.

I've been coming to Orangetwist for a few months now for laser hair removal. This was my first…read moreexperience with laser, and the procedure is pretty straightforward. They do a good job answering any questions I have and the ladies at the front are always greeting me with a smile! I love that they offer you complimentary beverage when checking in, the lobby area is cute and clean too. The LHR procedure itself is relatively painless and quick. I saw great results almost immediately after. -1 star because I think communication around medication/antibiotics use beforehand could be improved. My first time visit here they weren't able to treat me because I was on an antibiotic, a quick call or questionnaire beforehand could have saved me the trip there. Overall, it's been a positive experience and I'm definitely returning since I bought a package during a promotion they had.

I've passed this place so many times, probably hundreds, and I finally gave it a try. I never…read morerealized they did facials, always just thought it was Botox. BUTS THAT IS NOT THE CASE. After wanting to find a new facial place, naturally I got on YELP. I booked my first facial appointment online then decided I wanted to add on dermaplaning and Blanca was so helpful when I called. She answered all of my questions and really took her time explaining things. I didn't feel rushed at all. She even shared that dermaplaning and a hydro facial are her favorite combo, which made me feel more comfortable because I've never had dermaplaning done. I could hardly wait until my appointment day! When I walked in, I was immediately greeted with friendliness and smiles from Anna Lisa and Jillian! They offered me a drink, so many fun choices! Then I signed some newbie forms. After Anna Lisa took me to a private room. Ugh, the vibes were amazing. 10/10. Major spa vibes, scents, sounds, lights, and warmth. Love that you can get cozy and put the towel robe on. Then getting in the heated bed is the cherry on top, but the facial hasn't even started!!! On to the services...I got dermaplaning and a deluxe hydrafacial. Not going to say too much about the services because you really need to see for yourself, but Anna Lisa was amazing!!! I really appreciate that she took her time with me, answered my questions, and provided the most relaxed, and comfortable experience for me. I loved her and the services so much, that I became a member. Jillian was so knowledgeable at check out and provided all the info I needed to make this choice. Monthly luxurious facials from Anna Lisa, yes please! Already looking forward to next month! Thank you!!

I love this place. The Nurses take their time to review my current treatments and make sure I am…read moreable to see results for my treatments with a process of taking photos before and after and getting absolutely good results. I feel like many meds falls nowadays. are rushing me out the door. And are not giving the full service of offering you different treatments for different areas of concern at nur they take the time to relate follow through with your goals for your treatments. I find it very valuable to help continue treating my aging concerns.

Highly highly recommend Nur Aesthetics!…read more I have been coming here for months for laser treatments and they definitely offer both quality treatments and unbeatable prices (especially with all their special promotions). I have been seeing Zarlasht and she is absolutely amazing!

I cannot recommend True You enough! I've been in twice now for botox, and both experiences were…read moreabsolutely seamless. On my first visit, I saw Nurse Kim, who was fantastic. She really took the time to listen to my concerns about looking "frozen" and walked me through exactly how many units I needed for a natural, refreshed look. She has such a gentle touch--I barely felt a pinch! For my second follow-up, I saw Dr. Tran, and the level of care was just as high. He is incredibly knowledgeable and has a great eye for facial symmetry. He made sure everything was balanced perfectly, and the results have been spot on both times. The office is beautiful, clean, and the staff makes you feel welcome from the moment you walk in. If you're looking for a place where you can actually trust the injectors to give you great results without overdoing it, this is it.

First time here! I'm from San Jose. It took me a few weeks since I've also been against and…read moreskeptical about Botox in general. Here I am at True You Medical Aesthetic in San Jose, CA. I've wanted to do my lips for a while now just because I'm not happy with mine. They aren't thin, I do somewhat have a Cupid's bow but I want it to look more plump but not screaming "look at me". Rosalie had walked me through what to expect when I had originally reached out via email and text. Today I got to see everyone in person and it's great. Yasmin was the one who had room and numb me. Went over pre and post instructions. Showed her my inspo, she took some pics of my lips before and after. Nurse Michelle was my lip injector and she is as thorough as can be. Says if I want more and not satisfied with the results, come back to see her. I was so so scared. I work in Peds and give vaccines every day. She broke it down in a few syringes and was very gentle. I felt relaxed and had so many questions. I was a bleeder of course. lol. She checked in with me through the whole procedure. End results are what I cant wait to see. No matter how close I want to get my lips to be, it won't be perfect. I really love love love them so shout out to Nurse Michelle. I love her lips too. So naturally shaped. I can't get over how natural they look. It was definitely huge and swollen right after, few hours later it slowly came to form. I'm so in love already, now it's just post care and maintenance. Thank you Nurse Michelle!!! Thank you to all the staff.

I have been coming to Medical Aesthetics of Menlo Park for years. I first came for laser hair…read moreremoval which I highly recommend - it's very effective and painless. Why did I ever wax?? A few years ago I added Botox. Dr G was my first experience with Botox and she's wonderful. In the beginning she listened closely to what I wanted (to remove the ever deepening line between my eye brows) and she explained that to get a natural look involves considering how all the muscles move together. She tried different injection locations, asked how I liked it at my next visit, and adjusted based on my feedback. Now, when I come in she ensures I want the same constellation of injections and works off her recorded "map" of my face. Dr G is very good at Botox! The results are wonderful and she always reminds me of how to care for it (for example, no exercise that raises my heart beat for 24 hours). Dr G is also wonderful with patients. She's friendly, calm, patient, professional and very gentle with the injections. There's been no bruising. Her goal is to ensure you're satisfied and happy. So grateful for the wonderful service at Medical Aesthetics. It's always clean, safe, and I get amazing results! Cannot recommend enough!!

Dr G is absolutely fantastic. She took years off my appearance in just two sessions. Her technique…read moreis so much less painful than other medical aesthetic providers I have seen in the past. Zero post injection bruising. Incredible results that look so natural. She is truly an artist and I am beyond impressed.

What a treat! It had been forever since my last facial, and I'm so glad I chose Cindy. She is super…read moresweet, friendly, and knowledgeable --professional without being pushy. The space is clean, beautifully filled with many many many orchids, music is relaxing and making it feel like a little oasis. Cindy checks in throughout the facial to make sure you're comfortable, which I really appreciated. She allowed me to take a much needed nap during the mask when she found out I had extra time that day and no need to rush. My skin feels amazing, and I left feeling refreshed and pampered. I will go back for sure! Thanks Cindy!

I really wish I would've looked up reviews before purchasing a Groupon. I did a for 90 minutes and…read moreit was lacking... The reviews on Groupon were misleading. The only positive was the facial massage was really good but the quality of product and the time for treatment I thought was disappointing. Also, even though I confirmed my appointment, they seem surprised that I showed up and it seemed like they had to scramble to get me in.