Been using Shawn for years. Experienced, knowledgeable, friendly, and priced right. Moved out of…read morestate, and still come back whenever I need glasses. Won't use anyone else.

I've been a customer here since 2003, so this review is long overdue…read more I stopped by yesterday 8/1/2023. One of the tiny screws on the side of my glasses came loose and fell out, and Miguel fixed it right away. I purchased these frames here back in 2020, every time I have been here for new glasses they have a great selection of frames, and everyone here has always been very nice, kind, and professional. The true definition of a five-star experience.

I've had great service and product with this organization. James and Laura were wonderful to work…read morewith, and when a small problem came up, they were even better. They took care of the issue, they were helpful and kept service above and beyond.

The store is conveniently located in the center of town (on the third floor) of an office…read morebuilding, so they're not as easy to find, but they are friendly, helpful and the price was right...

Hey, Northbook! You have a gem in New Days Optical. I was a customer of John's for more than 15…read moreyears when he was in Chicago. He is amazing. This is a one-man-show kind of store, but all you need is John. He doesn't do exams, so go to your eye Doc first, then bring in your prescription. John will make sure you have the perfect fit. Over time, I progressed from single vision to bifocals to trifocals, and he made sure the lenses were just right. No new-glasses-nausea! The fitting experience alone is an almost spiritual experience. Just go. You'll be glad you did.

This guy is a total jerk. I just went in to look at frames. I wanted to be sure the place I went…read moreto had frames I would wear. I asked to try a few on and he puffed out like a chicken, said he's a very serious doctor! The best!" Then he went and sat behind his desk. I was unsure what just happened so I said, "So...I can't try any on?" "NO!" I'm not sure why he did that but it was a total jerk move and I would only go here if you enjoy getting yelled at, otherwise I would stay away.

Dr. Prate is an outstanding optometrist. Received the best pair of glasses and the most accurate…read moreno lines bifocals prescription I have ever had. Absolutely satisfied, and have been going there now for years. I'll go nowhere else.

Have been here for multiple family members and will not go elsewhere. The staff are friendly, take…read moretheir time, and have a good sense for what looks good. Donna is the best. The Dr is very approachable also. While the selection isn't vast, it is focused on quality and fashion. I find that fewer excellent options is better than having to browse through too many.

I was looking for some frames (to be honest, I'm always looking for frames) and my fiancée found…read moresome that she really liked from my favorite company, ic! Berlin. I searched high and low for these guys but they weren't available on the current catalogue and it looked like only sketchy sites had them. Blink had them listed at a good price so I pulled the trigger. Turns out they were able to hunt down the frame from ic! them selves then expedite the shipping to me! Awesome service #1! Then, as luck would have it, the frames broke. These things happen, so I reached out to them again to see if I could order another set or parts, whichever could keep lenses in front of my eyes. They responded quickly and let me know that they were actively searching for anything that could help me. Awesome service #2! Seriously, these guys are awesome. There are boutiques in every city, but it's a rarity to get a hold of someone who actually cares about the longevity of the eyewear. I can't recommend these guys enough and when another ic! set strikes me they'll be the first look. Thank you!

DO NOT GET LENSES FOR YOUR KIDS HERE. They made wrong prescription lenses for my 3 year old son…read more After 2 days of wearing the glasses he became sick and started throwing up and it was by accident that I noticed that his lenses looked different from before. When I called them about it they said it should be fine but they would look into it. I went to LensCrafters to check the glasses and they told me that the lenses in the glasses were not the prescription issued by his doctor. I brought the glasses back and Blink employee were quick to blame the lab but it was their job to put the lenses in and check that everything was correct. They told me they would fix it and by the fourth try the lenses were still wrong. I got so worried about their safety that I cancelled my order. I had also ordered a new pair of Lindberg glasses for my son which are very expensive. They told me they would make it right by giving me the lenses and frames free of charge and refunding my money after 7-10 business days. It now has been 4 weeks (20 business days) and I still don't have my refund and no one is talking about the frame or the lenses anymore. We used to buy all our glasses here, several pairs a year, for myself and my husband and our kids, but ever since they came under new ownership the service got so bad and the prices went way up! Do not go here, especially if you have little kids who need glasses.

If you're looking for an alternative to the high-priced chain stores, this is it. It's a small…read moreone-person business, but the service is outstanding and fast. I got my single-vision prescription glasses in less than 24 hours after selecting the frames. While he can't always guarantee this type of service, he always does his best to turn around orders as quickly as possible. I've purchased numerous pairs of glasses for all three members of our family and have also bought contacts from Domenic as well. I've been doing business with him for over seven years at least. The selection of frames is not extensive, but we've always been able to find something we like and he was also willing to order a frame for me that I saw elsewhere when shopping with a friend for her glasses in another state. As for price, I've never paid as much for glasses here as I have from the optician in the ophthalmologist's office OR from the chains. No hidden charges at the end here. And he has frames tagged as special deals--one price for frames and lenses.

The first pair of glasses I bought a couple months ago from Zeifert didn't fit properly. The…read moreoptometrists at Zeifert tried several times to get my glasses to fit. After multpile attempts to adjust my glasses and they still didn't fit, the optomet told me they needed to order me a brand new frame. How's that for a company that stands behind their products! I highly recommend Zeifert for your glasses and contacts.

Zeifert has been at the Renaissance place for several years and I have always admired them from the…read moreoutside. The storefront looks lovely and inviting. We finally had an opportunity to visit Zeifert when my husband decided to get a new pair of glasses. There was no need for an eye exam so we only experienced the store portion. It is as lovely inside as outside. Clean and organized. The bad: The initial portion of our experience was awkward - it took them a moment to start talking to us and then they were very focused on getting all the details of my hubby's insurance. The lady who was dealing with us kept asking her co-worker if she found the insurance info yet, if she can confirm it, is it there, does he have insurance, do you have it, did you find it...? I am really not sure why was this so important as the insurance only covered small percentage of the glasses cost, we still had to pay most of the total price. The good: Once she confirmed the insurance details, her demeanor changed, she smiled and started helping us choosing the frames. From then on, our experience was great. They have a nice selection and it took us a while to settle on the winner. They even had his prescription strength in stock so we were able to have the complete glasses at home that evening. Prices: It is hard to judge if the prices here are much higher than at any other eye glasses store, however based on the location I would say yes. Definitely not a bargain place :) Overall: If price is not a deciding factor, I would recommend Zeifert for your eyeglasses needs. Hopefully they will learn to provide good customer service from the very beginning, regardless of your insurance ;)

Wow! I feel like I'm getting a concierge level of care from Dr. Faye and Shwin. Had my first visit…read morewith them and it was the most thorough exam I've ever received. They're so friendly, personable and Winnie the dog just adds to the experience. They've got a unique, curated selection of eye wear and I was able to find new frames. I appreciate their attention to detail and the teaching provided. I learned a lot and also that my prescription was off before. They provide ample time with you and I didn't feel rushed, unlike at other offices. I've frequented several other optometry offices in the North Shore and this is the best by far! The office is also beautifully designed, feels warm and inviting. They're passionate about caring for patients and also do a lot of volunteer work. I want to find reasons to go back and chat with Dr. Faye and Shwin again.

Amazing local business and Dr Faye and Shwin have the best customer service and are so…read moreknowledgeable regarding our very precious eyes! I have two blind neighbors so the eyes are something I think about daily Thank you both for the great care my husband and I received today~