My cataract surgery is not satisfactory. I have issues that Dr Wyse said she never heard a patient…read moremention. ALSO...beware of their Lincolnwood surgical center prices. I was quoted one cost, then they billed my BCBS insurance for over $14,000. GET PRICING in writing BEFORE YOUR PROCEDURE!!!!!

Zero stars - Lack of or no communication. No call backs or late callbacks and it's too late to do…read moreanything. Wrong information sent to insurance. Blame patient or other departments. No sense of urgency after office delay. Was prescribed a prescription on 12/24/2025 that has been an ordeal w/ lack of communication from the doctor's office and wrong information being sent to the insurance company causing the prescription to be pending/delayed for a few days/week which I was trying to get it before the new year and ASAP because my eyes were hurting. After my appointment, found out that the prescription is not covered by my insurance plan. Called the doctor's office to ask if there is another prescription. Did not get a call back but saw they changed it. The new prescription was still not being filled. Called the pharmacy and was told that it requires prior authorization. Called my insurance plan to know if a prior authorization was received and they didn't have one. Called my doctor's office again to request a prior authorization and for it to be sent as urgent as instructed by the pharmacy and insurance company. Called my doctor's office again a couple of days later at least twice as well as calling the pharmacy and insurance company. My doctor's office did not return any phone calls after one voicemail to call them back which I did several times. In the morning on 12/31/2025, the insurance company has not received a prior authorization. The pharmacy is still waiting for approval from the insurance company. Finally on the last day of the year someone from my doctor's office calls me and says they sent a prior authorization as urgent and that they only received two voicemail messages. I said I called multiple times a day and left messages as well as left messages w/ the front desk. She kept saying I didn't. She said she would send the prior authorization as urgent. I called the insurance plan and they received it as standard and not urgent. The likelihood of it being filled today, the last day of the year is slim to none because it was marked at standard. The pharmacy is closed early today and is closed tomorrow. This is insane! A patient should not have to get this involved w/ prescriptions and not be blamed for not receiving all the voicemail that were left. If two were received, that should be enough. If a request for a phone call and status are requested, call back. I do not recommend this office bc of the faulty staff. I don't know about the doctor bc I only had one appointment. Was not able to get the prescription today bc the person at my doctor's office did not send it as urgent and marked it as standard even though she said it was sent as urgent. I was also informed that they have to request an exception. This could have all been started last week when I first called the office regarding this. For me to pay out of pocket, it will cost over $1000.00. This could have been avoided if someone called me back after all the messages I left and sent the prior authorization last week and/or as urgent today.

We were told a few years ago when my daughter was in 5th grade that she needed glasses to see the…read moreboard at school. She wasn't very happy about it, but we picked out a cute pair and I think she's worn them about 3 times in the past 2 years. A few days into 7th grade I received an email from her math teacher that he was pretty sure by the way she was squinting in class that she can't see. I confirmed that she can't and had another chat with her about wearing her glasses, but she was very reluctant. I recalled our eye dr saying that around 12/13 is the perfect time to get contact lenses and so I thought we should give it a try. We went to the eye dr who confirmed her vision had gotten much worse and it was time for glasses (or contacts) all the time. She then met with their contact specialist who spent an hour with her trying to teach her out to put them in. She left frustrated about wearings contacts. We were about to go back to the eye dr for another lesson when a friend told me about the contact whisperer, Dr. Daisy Mendez, at Perspective Eyes. I was willing to try anything so made an appointment for later that week. My daughter spent an hour with Dr. Daisy, who was sooo patient with her. Dr. Daisy started by teaching her out to remove them first and then they tackled how to put them in. She also numbed the eyes at the appointment, which helped her learn as well. She almost got it in that first hour, but not quite, so we went back a few days later and she conquered it in 30 minutes. It's been about a week and we are still perfecting putting them in, but everyday it gets easier. This morning she got them in within 7 minutes (our record so far!). I have to hold her long eyelashes away from her eye, which I hope I'm not still doing for her when she goes to college...but so happy that she can finally see. And she won't admit it, but I think she's thrilled to finally be able to see at school, on the tennis court and elsewhere. I tried contacts myself when I was her age and failed miserably. With the exception of driving I walk around pretty blind myself, but am tempted to give them another try now with Dr. Daisy. We will continue to go here for her eyecare and so thrilled my friend told me about this gem of a business and Dr!

Highly recommend Perspective Eyes to anyone looking for an attentive, and efficient optometrist…read more Dr. Mendez is thorough and polite. She explains the process throughout and engages you in the conversation allowing the patient to make informative decisions. Additionally the office is clean, organized and has a variety of frames to fit everyone. The rest of the staff is courteous and willing to make accommodations as needed. Highly recommend!

Dr. Kohn is the best!! He's very friendly, kind, and easy to talk to, but he's also very thorough…read more You can tell he actually cares about your health and he will patiently answer all your questions and make sure you understand everything. After trying my new contact prescription, something felt a little off. I called the office and he was extremely helpful and understanding. He offered for me to come back and recheck my prescription. He made sure everything was perfect and comfortable. I've gone to so many eye doctors in the past 25 years and Dr. Kohn is by far the best one I've ever had. He's just a doctor who cares- which I feel is rare these days. I won't hesitate to bring my kids and husband when they need their eye exam. Everyone in the office is extremely nice, friendly, and helpful. Sometimes unkind office staff kind of ruin your experience, but that will not happen here. There's just an overall culture of being kind and taking good care of patients throughout the office. I'm so glad I took the chance to try Wilmette eye care, because I'm so happy here!

What can I say about Dr Kohn, he is simply THE BEST!!. What Doctor goes out of his way on a…read moreweekend no less than to see how you are doing post cataract surgery. Dr Kohn continually gives the best no BS explanation on your eyesight. He is so personable, and friendly. He goes over the health of your eye in great detail and lets you know how things are. I cannot say enough about him, he is the best.

I was visiting from out of town and lost a contact lens -- Optique was so quick to help me out. The…read morestaff was so kind and I couldn't have asked for a better visit. Thank you, Optique!

Dr Harms is wonderful. Been purchasing eyewear here since my first glasses 30 years ago. Highly…read morerecommended.

They really take care of you!…read more Most friendly and professional eye professionals I have dealt with - they really make you feel like a long time friend even if it is your first visit.

I live in Skokie and used to go down the street but the owner changed and I had a horrible…read moreexperience with progressive lenses and they never got them right and the eye doctor was rude to me about it. So when this place was recommended to me, I was skeptical. Fancy pants Kenilworth? Would they be short with me too? Would I actually be able to see things with my glasses on?!?! This place and everyone there is a gem! They took me early, were thorough, helpful and experts. And guess what? They got the glasses right on the first try!!! It is a miracle!!!

updated review My entire family still sees Dr. Frohm and…read morewouldn't trust our eye care anywhere else. Shala has also been so helpful when we've had emergencies with frames and getting us in for regular appointments. We are so lucky to have found them!

Both Dr. Frohm and Shala were great. Second time visitor. No problem booking an appointment online…read more Nice offices, convenient to me. Dr. Frohm gave me a thorough exam using sophisticated (I think) equipment, and clearly explained what the exam said, and what my options were. Then, Shala took me through all the frames. I trust them, and would recommend them to my friends.

Wow! I feel like I'm getting a concierge level of care from Dr. Faye and Shwin. Had my first visit…read morewith them and it was the most thorough exam I've ever received. They're so friendly, personable and Winnie the dog just adds to the experience. They've got a unique, curated selection of eye wear and I was able to find new frames. I appreciate their attention to detail and the teaching provided. I learned a lot and also that my prescription was off before. They provide ample time with you and I didn't feel rushed, unlike at other offices. I've frequented several other optometry offices in the North Shore and this is the best by far! The office is also beautifully designed, feels warm and inviting. They're passionate about caring for patients and also do a lot of volunteer work. I want to find reasons to go back and chat with Dr. Faye and Shwin again.

I had another amazing experience at Wanderlust Eyecare today. The combination of cutting-edge…read moretechnology and exceptional service from Dr. Faye and Shwin is so impressive. Highly recommend visiting them, especially before year-end to make use of your vision insurance benefits. Booking an appointment on their website is really easy. https://www.wanderlusteyecare.com/

Dr Warner did my septo- rhinoplasty and brow lift in October 2022. I love his bed side manner…read moreand the aftercare is top notch! I love the natural look he kept with my brow and the breathing issues I had with my nose are down by 90 percent. I think many patients have unrealistic expectations and dont do their research. Dr. Warner is extremly forth coming about what can and cannot be done. Less is more and overdoing it reults in unatural looking outcomes. Just did a conservative upper bleph with him 8/24.

I needed two excisions of a growth on my ear. Dr. Warner was able to extract a significant amount…read moreof tissue but still keep my ear looking very similar to its original shape. The doctor's personality might read as standoffish at first, but I think he just prefers to be quiet and concentrate. Dr. Warner clearly has a great relationship with his team, based on their interactions in office. Every person in this office has been pleasant to talk to and quite helpful. Pro-tip: it's easier to get in and out of the parallel parking pots in front of the building than from the adjacent parking lot.