Barrington Eye Care is a great place to go to the eye doctor and to get your contacts and glasses…read moreat. I would like to give special thanks to the employee Air, he was excellent, he is very knowledgeable about different types of contact lenses and contact solutions you'll need and walked me through the products and ordering process seamlessly. Highly recommended.

Polite, caring staff and doctors. Staff and doctor were professional and efficient without being…read more"cold".

The frames we had gotten on the glasses ordered here last year broke. We're unsure how it happened,…read morebut none-the-less, the lenses would not stay in the frames any longer. Without any questions, after they saw the glasses, they stood by their warranty and ordered new frames. (Unfortunately they were not in stock). I was told it would take a few weeks. A week or so later, I received a call from them letting me know there was a backorder on that frame from the manufacturer - not their fault but frustrating we'd have to wait and use an outdated prescription for a while - we're talking months of backorder. However, a few weeks later they called to say they were able to get them replaced sooner. So, we picked up the new glasses within the week of getting their call. While they are more expensive than the chain optical stores or stores like Costco, they stand by their work and provide "service with a smile."

Professional. Efficient with time and very supportive. I would highly recommend over neighborhood…read morecompetition!

My appointment was easy to make. I was taken care of right away. Dr Tom explained what they were…read moregoing to do with my prescription due to my eyes changing. I ordered new lenses and they put them in my frames. Meredith is wonderful and has not only spent the time to make sure the prescription was right. She also fixed my glasses after I had a fall. She spent the extra time necessary to make sure they fit on my face just right. An extra thanks to Meredith. She makes the office work smoothly.

Local staff are great, friendly, and nice to work with. However, they use some pretty sketchy…read morebilling practices and I won't be going back! They include products/services without mentioning them, costing you extra, I also received a bill in the mail with a different total and different amount than I paid in the store. It's all been confusing, frustrating, and suspicious!

This is a really good place to get your eyes cared for…read more Dr. Luke Alex is super engaging and thorough with the details behind any issues and does not over diagnose. The store manager - Elizabeth is super helpful when choosing frames and lenses. Great experience!!

I was not due for an eye exam for three months which is when my insurance will cover. I had been…read moreprescribed weekly lenses, but i was not using them for the whole week so it was a waste. I wanted to change to daily lenses. They refused stating I need a new eye exam. I would have to pay for the eye exam out of pocket because it was too soon, and it is also a huge inconvenience. They have lost my business.

After cataract surgery which didn't give the results I wanted because I have irregularly shaped…read morecorneas, an ophthalmologist referred me to Lake Zurich Eyecare. With patience and a thorough examination, Dr. Pouyat was able to achieve a vast improvement in my vision using scleral contact lenses. One eye, which the ophthalmologist had declared a "lazy eye" that would never have clear vision is now as good as the better eye. I am amazed at the fantastic results! All the staff at Lake Zurich Eyecare are kind and considerate. Thank you Dr. Pouyat!

The phone number they have on their website isn't even in service. I've seen them previously for a…read moreregular exam, but when I need to speak with someone, the phone number will not connect.

They are really great to work with! Had an issue with some…read morelenses and they took care of it right away

Very organized office, never have to wait more than 10 minutes if at all…read more Friendly, courteous staff, informative, communicates well. Dr. is thourogh yet not intimidating. Highly recommended.

Super friendly staff every step of the appointment. They took me last minute -same day for some…read morediscomfort and concerns I was having. Took time to explain everything, made sure my symptoms I gave them was correct by repeating it back, sanitized everything in front of me. Just a very positive experience from beginning to end. Thank you!

I've been going to Dr. Rosanova-Philipp for a few years now and really like her! I think she's only…read moreadjusted my prescription once and she helped me find contacts that were a way better fit and feel for my astigmatism. Last time I picked out glasses with them, the tech I worked with was super helpful and actually selected my frames for me - something I'd never pick off the shelf myself. I love them! The practice typically has good promotional deals going on when I need to order new contacts too, so that's nice.

I'd give 0 stars if I could. Shitty doctors extraordinary backlogged worst doctors experience I've…read moreever had.

I had a problem and was told it would be corrected free of charge and now I can't get anyone to…read morerespond to voice mail left for managers (supposedly). They are disrespectful of their clients. I will lot go back, not that they seem to care!

The only reason I'm giving two stars is because I truly liked Dr. Ashley Plotkin. It's very clear…read morethat she cares about her patients and takes her time during the exam. Unfortunately, my experience with the front staff was extremely disappointing. While I was looking at glasses, one of the employees answered a phone call from someone trying to schedule eye exams for herself and three others. She repeated the request out loud for Leo, who immediately shook his head and made an audible sound of annoyance. The employee on the phone also seemed irritated. It was uncomfortable to witness. As a customer, it's confusing to see staff react negatively to someone trying to schedule multiple appointments. While I was browsing, I already had a good idea of what I wanted. Leo told me to "look around and have fun" and to let him know if I wanted his opinion. A few minutes later, while I was trying on a pair of Dolce & Gabbana glasses, he approached me and said, "Oh no, those don't work." I hadn't asked for his opinion, and I actually liked them until that comment. It felt unnecessary and dismissive. I finally decided on a pair of Gucci glasses. When he rang me up, the total after insurance was nearly $700. I told him there was no way I would pay that much for glasses I rarely wear. He appeared visibly upset and slammed a cabinet before returning to the register to hand me my receipt. That reaction was unprofessional and uncomfortable. I was also told that a retinal scan would not be covered by my insurance. I have EyeMed, and this location is in-network, so the scan would have been covered. Additionally, as I mentioned at the time, I felt the pricing I was given was incorrect. I later ordered the same glasses--with comparable add-ons--for less than $225 after insurance. Given the significant difference, it left me questioning whether I was initially being steered toward higher-priced options to increase commission rather than being given transparent and accurate information. Overall, the level of professionalism from the front staff was very disappointing. Unfortunately, I will not be returning. Edit: Message for Leo, please take care of your oral health.

I was looking for a pair of glasses and have routinely used Lens Crafters. I had heard styles and…read moreselections vary by store and since I was in the area thought I would see what this store had to offer. The glasses are nicely displayed and they were organized by brand. When I walked in I immediately was greeted and asked what I needed. I shared I was browsing and was allowed time to browse with no pressure. I was torn between two styles and the sales associate offered her opinion. The entire process was easy and straight forward. Glasses should arrive in 7-10 days.

I was a patient of Doctor Tabak's for many many years. Sorry to see him go. He was a great guy and…read moreI'd like you to pass along a farewell and good luck message for me. He was a great guy and I loved working with them.

Well, to continue my saga with Tabak, the apparent manager John D. responded to my unfavorable…read morecomments from 11 days ago A glasses frame they sold to me as having a lifetime warranty "Nike" is allegedly is no longer covered for loss/damage. John D, Manager, asked for my contact information and upon his request I provided my email and phone number, as requested which he insinuated would result with a quick resolution. Well, it's been 11 days and with 4 follow ups emails later and no contact from Mr John D. or anyone else with Tabak. It's clear to me they don't care about the customer after the sale. I would NEVER RECOMMEND Tabak as a good neighbor. I actually still have the glasses case saying "NIKE" and the stupid spritz bottle for lense cleaning . This establishment is a sham. They don't care about their customers or repeat business. Go to a strip mall eyeglass place. Tabak sucks!