Thank you for listening! I was pleasantly surprised when I returned last week to find the "dreaded" Mystic Tanning room had been spruced up and cleaned. New paint, flooring, and a whole lot of cleaning. Thank you for once again making this a pleasant experience. Again, your front desk staff are superb!! read more

Love going to this location. They have multiple services and everything you need at a tanning salon. The staff is knowledgeable, sweet and very beautiful including the manager Brittni. She has a smile on her face everytime I walk in and her personality lights up the salon. It makes it very enjoyable to go to this location. Any concern or problem I have had, she has fixed immediately. Brittni and the rest of the staff are great people, and the reason I continue to come back to this location. If i could give it 10 stars, I would. If you're in LA Costa and looking for a tanning salon, do not pass up La Costa Itan. You will have a great experience, I promise. read more

La Costa Itan is the best ! I always have such a great experience every time I come here. The girls are so helpful and sweet. I have only used the spray booths here, but I have never been dissatisfied with the results. If you want a beautiful bronze look , La Costa is where you should go. Love this place, if I could give them 10 stars I would. read more

I have experienced many different tanning salons, this by far is the worst. The beds have are not sanitary (left over lotion). The employees are not sincere and what they are doing to waste their time away is more important to them than customer service. The manager uses profanity, is always angry and when she trys to sell you a lotion it is the same boring sale technique. The thing that got me the most was how unsanitary the salon is. read more

I'm a fan of this lil baby iTan which is close to my work. The salon is much smaller than the San Marcos location, but there is hardly ever a wait. Everyone that works there is super nice and friendly. Their beds are not as up to date as the newer locations, but it isn't a huge deal. Great customer service when handling an issue I had with one of the products and my skin not agreeing with each other. Kudos for that!! read more

Came her yesterday for the first time to buy a monthly membership until summer. The woman,who I believe was one of the managers (with green/blue and black hair), was so sweet and helpful! She gave me a run down of all the beds, sprays and spa packages. She knew her stuff! I ended up just getting the monthly basic bed since I'm a student of a budget and she didn't try and force me to get a higher membership. I thought that was awesome, because I feel like everywhere I buy a membership they try and talk you into dishing out a fortune each month. The beds are super clean. They have complimentary goggles and towels. There is a small speaker by your head that you can change the channels. Great salon! Keep it up! :) read more

I had few issues that I wanted to address with the manager and Reed took the initiative to ask if there was something she could do. I told her my concerns she was very apologetic and handled everything like a true professional. I's very nice to see someone go above and beyond for the customer. I can see why she won the customer service award very deserving. read more

Staff has always been very friendly and I rarely have ever had to wait. Definitely would recommend this I tan to friends and family!!!

I went to this location yesterday as I was in the area and OMG it was amazing. They had a versa spa which I had never done before but it had extra skin conditioner. Not only does my tan look great but my skin feel extra moisturized. Thanks to the girls there for the recommendation. read more

Spending 10 days at the OMNI la Costa resort. LOVE this salon. Staff are exceptionally helpful and professional. Multi level beds. Staff recommended some great lotions. I travel frequently and tan wherever I go. This has to be my favorite tanning salon when it comes to the quality and professionalism of the staff. They explain the equipment in detail and know their product. read more

I am an itan fan!! I went to the La Costa branch this past week with 2 friends because I had called ahead and the customer service was awesome from Brittany. However, after arriving, getting set up we found out that they only had the clear (usu get dark bronze). We had points for free tans and upon their advice bought the pre-tan and the post tan solutions (to provide overall balance of the tan and to lock in the color). Unfortunately, their versa machine is older there. They told me in advance that I would be sticky after the process. They also explained that the floor grips had ripped and been removed. I started the process and nearly "ate it" and ended up on the floor of the machine - it was so slippery; totally unsafe without the grips. To say I was sticky at the end of the process is an understatement. All of us were WET!! I don't know the mechanics of it, but I would Have to say the dryers don't work effectively. I have used the San Marcos location multiple times and gotten beautiful results that girlfriends are jealous of. But this week I look like I have a serious skin disorder on my face, neck, legs, stomach, feet, etc. Any things that touched cloth, was partially removed. There was no locking in color here except the BOTTOM of my feet which look like they have been PAINTED orange. Please note, that we all complained and were given a free tan to use at a different location. itan does offer a beautiful tan - never orange. The customer service in La Costa is outstanding. Their versa tan booth does need to be replaced and I wouldn't suggest using it. read more

The staff at iTan have always been extremely friendly any time I have been there. My frustration falls to management, that when I go to iTan and the bed that is covered in the plan I pay for monthly is booked that I am told I can pay $10 to use another bed. Seriously??????? I can see $2-3 but $10 to go one level up. Yeah, not happening especially since there are many months I pay and don't use it. I have been a member at iTan for nearly 10 years and if that is the customer service that is offered I will be happy to take my business elsewhere. read more

This Itan is great!! I love coming in for my spray tans, and the staff is friendly and helpful if I have any questions.

I don't understand the 1 star reviews. When I went in, the employees were sweeping and cleaning. My beds were clean each time, and the receptionists were actually really friendly. I could go without someone trying to sell me lotions or more tanning points every time I go in, but I get that it's their job so I get over it... Maybe a lot of changes have been made since the last reviews? read more

Yea Im a Man and I Tan..Nothing wrong with that right?? Anywho i have no complaints of this place so far granted i have only been going here for a couple weeks. Price is Very reasonable for unlimited monthly packages. Very convenient being right around the corner. Place is never crowded and i have always been able to use the bed i've wanted (so far). Service has been adequate. Not really that tough to satisfy customers right? Just clean my bed and shoot me a smile every once and awhile and were good. read more

I have been an iTan member since 2007. Santee, Oceanside, UTC, Poway, San Marcos, El Cajon, and Carlsbad (this location) are all locations I have attended. This is by far the worst! I used to work around the corner and never went to this one after giving it three try's. Always dirty, rude employees and flipping hot. Turn on the A/C and if you don't have it, get it! I love the iTan franchise but feel like the owner of this location needs to spend some extra time training or something... read more

Absutely LOVE them! Delaney is a friend of mine, she's to die for. Joey is my fav!! He always makes me excited for my tanning session! Reed is an exceptional employee as well! She knows her sh*t. I asked her to help me get the best color & she bundled a great package for me & gave me all the reasons WHY I should purchase those lotions after I finish my JWOW DHA Bronzer! I received a coupon for a free sun angel experience in my email today, & I wish I knew the girls name like the others, but she wears adorable glasses & if you see her, tell her she made my first sun angel experience amazing!!!! I work right down the street & I'm in an office at a desk all day long, so being able to take my lunch & hop in a bed & go back to work makes it even better! :) read more

This location is the smallest iTan I have been to, and doesn't have the Sun Angel....but I have to say the girls that work here are always sweet, patient and extremely helpful! They have everything needed to build a beautiful tan! Big time bonus; there are tons of locations in San Diego, and for about $100 per month membership, I have unlimited Sun, SprayTan, Heated Body Wraps, and Beauty Angel usage! You can't beat that deal anywhere! :-) read more

This salon is amazing! Always greeted with a friendly staff and the girls are very helpful and knowledgable. The salon is SO clean which is always extremely important! They really take their time with each and every client and they have so many rooms and services and always are open to answer any questions about them. I am big on spray tanning and loved their spray options! They have two spray booths and then an airbrush option so I never feel like I have to stick to the same thing always. Great experience!!! read more

Great customer service. You do not need an appointment. Only wish the had the Versa Pro at this salon

I love it here:) girls are all nice and I love that there are radios in every bed. Jordyn rocks!!! She's my favorite and I plan my tanning around her schedule.. read more

The staff is nice and prices at par but not being able to make an appointment sucks and is a huge waste of my time. Already have a 1yr membership or I'd be looking for a place that take appointments. Several times I've called to see I'd they are backed-up only to get there 10min later and find 2 or 3 people ahead of me :( read more

Ok....... so I was a little hesitant when switching the location I tan at after recently moving to the carlsbad area. But I felt so at home from the moment I walked in this salon and haven't looked back since!! I have not used a single service here that I haven't loved and now have the monthly package where I have all the sun spa and spray services unlimited!! The girls here are not your typical tanning salon girls and are so helpful and sweet! I just got set up with all of my lotions(Cypher Black is the answer to a white girls prayers) and I am soooo excited to use my services whenever I want! Thank you I tan La Costa for the cleanliness and awesome beds/customer service read more

Came in here yesterday planning to get just a few tans before my trip to Hawaii. I explained to the manager Nikki that I am very old school and the last time I tanned was in one of the old school tanning beds. I was shocked by how much the equipment has changed over the years! This salon also has other services I didn't even know existed! I ended up getting a $99 membership that allows me to do everything! Nikki was so sweet and caring she also set me up with some products that were specifically geared towards me! I have not received excellent customer service like this in a VERY long time, so this was refreshing. I loved the products she set me up with and the bed was so relaxing! I am one very happy customer and look forward to coming in every day! read more

ITAN La Costa is such a wonderful and clean salon! The employees are fantastic, friendly, and very helpful every time I go in there. I would recommend this location to everyone! Thanks for being so amazing La Costa! read more

This review is long overdue, as I have been going here for 12+ months. Approximately a month a go, I went in for a tan and happened to come across the manager. I told her that everyone in the salon is exceptionally nice, but especially Joey. She said please Yelp it. So after even more visits (and I leave every time thinking I need to Yelp it), I am finally doing so. The salon is always immaculate, very professional and everyone is very nice and acknowledges you as soon as you walk in and yes (thank you Joey), I do enjoy when someone takes the time to remember my name. So Joey, here's to you and to making all my salon visits, even more enjoyable. You are an extreme asset to this company...and actually to any company! read more

iTan is and has always been the best tanning salon chain in San Diego and their La Costa location is one of their best. All of the girls in there are always friendly and helpful. As far as the previous reviews on here about their Mystic and Versa spray tans, you should listen to the girls and go by their recommendations because they are very knowledgeable and know what skin colors and types work best in which booths. With the lines and smudges on hands and feet, that is honestly just a result of spraying and if it really bothers you, you should opt for a personalized airbrush tan at one of their other locations. Their beds, booths, and spa services are the highest quality in Southern California and you will not find a cleaner, more professional salon than iTan. Nikki and Brittni are amazing managers and the sweetest girls! read more

Thank you I tan Carlsbad for being so helpful! Escondido location didn't pick up there phone two different times , San Marcos location usually has nice girls but today was a different story they were just trying to sell me whatever they could without listening to my concerns so I called the Carlsbad location asked a few question and the girl they picked up the phone was so sweet I live in Escondido and drove to La Costa to sign up. By far the best location out of all of them I'm going to tell all 8 of my bridesmaids to sign up with this location. I believe the pretty girls name was Brittany that helped me and I appreciate her honesty and help with getting me ready and tan for my wedding. Great customer service at this location! All that's missing is the angel bed lol read more

My wife Just left this location. She went in for spray tan. Was told the Versa machine was "not working". And the mystic machine "May not work". She pays a monthly fee to use either one of those machines. The girl said She could pay extra to use another bed! That is ridiculous, why should she have pay extra when She is already paying $60 a month? She doesn't t blame the woman working there. She blames the management for machines for consistently not working. There always seems to be something broken, for example the sink in the Mystic tan is not always working well. Way too many machine problems! Again she doesn't blame the girls who work there. They are always very sweet and apologetic. Why can't they have the ability to offer customers an alternative bed, for no extra charge, when the service they pay for is not available? read more

OMG this place was so awesome!! Nikki was so helpful and had the best customer service! I cheer for the chargers and will be letting the girls know where to get there tans at! read more

I've been coming here on and off for years to get a spray tan and the employees have always been so helpful and nice. Generally haven't had much of a wait. But on my last visit, which was the last one on my package, there were 2 cockroaches in the Mystic room. Nothing like being stripped down and seeing those creepy crawlers along the baseboards. Looking around the side of the unit, I realized how dirty everything is. It's so convenient, but don't think I can go back until they clean up. read more

love the new mystic HD but i will say jenna's spray tans are the best i would do that every week if i had a choice. the staff is great and salon is nice i get in right away i love itan read more

iTan is ungodly expensive compared to other salons I have been to. But I must admit that the gal who helped me when I came in as a first-time customer was very friendly, knowledgeable, and was probably the reason I ended up tanning there as opposed to bolting for the door and picking a cheaper salon. I had a first-time customer coupon for a week of tanning for the price of one. $30. Blows my mind. I could never pay that much all the time. This is just for a special occasion. The bed was clean, and there wasn't a wait even though I was a walk-in. However, it is a very small salon, and the level 5 bed is the first one when you walk in, right in the open. I was afraid my door was going to come open while I was tanning. read more

I am a sun spray spa iclub memember which means I get unlimited services at every itan and this one is great! It's on the smaller side but I feel like it makes it cozier! The girls are always so welcome and they all know me by name! So much fun getting my tan on after a nice gym session! I would send anyone here who wants to get their bronze on all year long read more

Great mystic tan machines. 4shades. Natural color

Love this salon! I've been to other tanning salons since moving here a few months ago, but this one is by far the best! It's always super clean & the staff always takes the time to make sure I understand everything! They are so much more knowledgable than any tanning salon I've ever been to. They don't have the sun angel, which I love, but they have higher level beds which are equally as great! read more

Minnie was extremely helpful and such a sweet heart. She was so patient and took the time to go into great detail about each lotion and helped me pick the perfect one for preference and my personal budget. She is very knowledgable of the products itan carries. read more

Favorite location by far. I've been a member here for years and there's really no comparison to La Costa's customer service. I use their level 4 bed on a regular basis and am so excited that they finally got teeth whitening here! I used to use Crest whitening strips and was frustrated at how costly time consuming and inefficient they were so I was a little hesitant when the girls suggested I try it to be honest. I gave it a go anyway and have been hooked every since and I've gotten SO many compliments!! Brittany, Jordyn, Bailey and Kandyce all are so very helpful and always are sure to make my day :) Like a home away from home! read more

Absolutely love this place! This salon has so much to offer and I was surprised by the spa services they even have for you to try! This is no ordinary tanning salon, and I always have the best experience here! I am very fair naturally and usually have a difficult time getting color. However, they helped me to pick out the perfect tanning lotion that works great with me! I love their Level 5 bronzing bed and it gives me amazing color even after just one use! I LOVE how friendly and knowledgeable their entire staff is and you can really trust them and feel comfortable being there! I absolutely love their Versa Spa and the color is so natural nobody even knows I have a spray on! I tried the fit bodywrap for the first time last week and I am absolutely IN LOVE! I felt so relaxed and it was great to burn a bunch of calories while watching a movie! Their have great prices on packages and memberships that are EXTREMELY flexible!!! I would not tan anywhere else and recommend everyone to come here! read more

I was so sad that my tanning salon that I was going to for years just closed down. However, I was so thrilled to stumble upon the itan in La Costa. It was so clean and everyone was so helpful! I am pretty sure I found my new favorite bed-BRONZING BED!! I love my color and I can't wait to go back! They even have a Spa wrap that is awesome for date nights! If you are shopping for a new tanning salon, I highly recommend this location! read more