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    Photo of Sep P.
    15
    4
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    2 years ago

    Great staff, very professional! Pretty convenient to get whitening and invisalign scans done after a workout.

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    Westwood Village Smiles

    Westwood Village Smiles

    4.8(116 reviews)
    1.1 miUCLA, Westwood
    73 years in business
    Emergency services

    I went to this dental clinic to fix a tooth and establish care. Before scheduling my first…read moreappointment, I asked if they accepted my dental insurance, and they said yes. They requested my insurance information through messages, and I provided everything they asked for, so I assumed everything was good to go. On the day of my appointment, the front desk simply checked me in and did not mention anything about a co-pay. I was seated in the dental chair where they took X-rays and panoramic photos of my teeth. I will say that the dentist was great--very kind, professional, and pleasant to talk to. However, when it was time to check out, the front desk told me I had to pay a $76 co-pay. I was surprised because I believed my insurance should have covered it. I didn't really have a choice but to pay, even though it was a heavy expense for me as a single mom who is currently unemployed. That same day, I messaged the clinic to ask for clarification about why I had to pay. I believe that before any procedures are done, the front desk should clearly explain what will be performed and what the expected costs or co-pays will be--especially for first-time patients. Only then was I told that while they accept TRICARE, they are not in network. This should have been clearly explained beforehand because not everyone understands the difference, including me. Now I have received another bill in the mail for $207, which is very frustrating and unexpected. I wish the clinic had been more transparent about costs and insurance coverage from the beginning Update: After communicating with one of the staff members, Maria, she was able to look into my concern and help resolve the issue. The additional $207 bill was corrected, and I did not end up having to pay it. I appreciate her taking the time to assist me and address the problem. Thank you.

    Fantastic dentist, highly recommend! Dr. Guillen and staff are very attentive and professional, and…read moreexplain treatments and procedures well. They have state-of-the-art equipment and fair pricing, and I have had nothing but positive experiences with them!

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    Westwood Village Smiles
    Westwood Village Smiles - Were extremely dog friendly

    Were extremely dog friendly

    Westwood Village Smiles - State of the art dental chairs and equipment

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    State of the art dental chairs and equipment

    Everwhite - dentalhygienists - Updated May 2026

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