Ever go into a store and immediately feel shamed? Thats kinda the vibe of this place. It's not…read moreovert. It's more like you feel them hovering and judging you. I have been here a handful of times, and every time I leave, I say it will be the last time. My Christmas shopping here was the final straw. I simply wanted to look for myself, but that wasn't good enough for them. Some customers don't want people pestering them every time they look at an item, they simply want to be left alone to make their own choices. That wasn't good enough for these ladies. When I was ready to buy my items, it took, no exaggeration, TWENTY (20) minutes to check out. There was only one other customer who came in after me but they serviced before me. That's fine. But then gossiping and catching up and hugging and elaborately wrapping one package for her took a full 15 minutes. 5 more minutes to ring me up and check me out. Despite my frustration, I kept my cool and checked out. I should have just walked out. My bad. Honestly, these ladies are so far up themselves they can't see how far gone their customer service has slipped. But I will NEVER darken their doorway again and make sure I tell everyone about their rude service and high prices. Their shop stands in sharp contrast to their neighboring boutiques which offer exceptional service that is warm, friendly and fast. Save yourself the humiliation and high prices and go elsewhere to patronize local businesses or shop online. Both options promise a better experience then dealing with these rude has beens.

What a great experience I had in this store today. I came in requesting a specific product. The…read morestore owner helped me search not only the store inventory, but also the inventory she could access by special order from her vendors. I'm looking forward to the arrival of my new items very soon and appreciate all of her care and attention.

The staff is amazing. Their product selection is overwhelming and love the ambience!read more

I was so impressed with Damian I had no idea what I needed and how it all worked. He was patient…read moreand so helpful. I got a complete rig built and then had my girlfriends come to get set up. I love my vape rig!!

Rejected my friends ID because it wasn't a California ID. He had a temp ID from TN. That was from…read morethe US DHS. A ID as official as it gets. It included every imaginable way to verify its authenticity. Plus the time and date it was made. Didn't even give us a chance. Spice in Santa Rosa is better in every

Good selection and friendly employees. The owner is great. They also have a store in Napa.read more

went in with my fiancé today and picked out a new set! Shop Owner could not have been more friendly…read moreor helpful!

My soon to be ex-wife came here a few months ago to buy some lingerie. She really enjoyed the…read moreselection and variety. Unfortunately, we are getting divorced. I just wanted to leave a nice review since she never did.

Came Saturday 11:20 am, they were actually open this time. Really clean store and a lot of dvds and…read moretoys. A lot of brand new toys and really good Halloween sale. Came to see if they had Jav, and was really disappointed in they didn't have much variety and none of the big stars either. Happy with the Dillion Harper FL i got tho on sale!

Service was good, small store but selection wise has a little variety of everything, about the same…read morevalue as other adult stores, close by south sf. Convenient for a quick run in for supplies.

Clothing, jewelry, bags and accessories are nice but the manager is who keeps it from being a fun…read morestore you want to do repeat business sadly. No one should feel as though they are being done a favor by frequenting a shop let alone checked out by a sour puss. I've heard it's closing and yet the manager is still continuing on with this attitude. Farewell!

Having spent much of my younger "Yeah I'm going out of the house dressed like this, what's the big…read moredeal?" years in NJ - I've developed a strange fascination for short denim shorts. I spied some in the window here the other day and just had to go inside. I've been trying not to spend money on clothes - since my closet literally is overflowing with a wealth of garments that I have yet to wear, but I couldn't help but do some browsing here. As far as clothing - Gala has a hip, nice selection of things. They carry an abundance of Free People clothes, designer jeans, beautiful jewelry and a vast selection of soft cotton shirts, dresses and more.I found alot of the clothes to be fairly muted in color - alot of beiges, blacks, whites, and blues; nice, casual, chic, and wearable - but nothing really popped. That being said - everything felt amazing and high quality to the touch and if I had the space in my closet, and the money in my wallet - I would love to rock any and all of the clothes in Gala. The fourth star is for the friendly woman, working here. She was patient when I was walking around the store, and was more than willing to help - when I had questions about the best place to wait for a cab in the rain. If you're in Larkspur - stop by Gala - if even just to window browse. Their stuff is on the pricier end of things, but it sounds like they rotate their clothes fairly often, and if you're looking for stylish practical wear - they carry a great selection of comfortable and flattering outfits.

Incredibly friendly and helpful service! Lots of options in most categories. Will definitely stop…read moreby when we're in town next.

I love shopping here because the staff knows my shopping and puts up with my questions so politely…read more i will always drive here as oppos to other shops because they keep track of me with a rewards program and phone number and i need this as i am learning the ropes of toy and clothing maintenance. Thanks for putting up with a local enthusiast and her issues!