First time using Ewing On the Go service for my Sierra HD 2500. Super convenient and great service. Loved not having to take time to go back and forth to the dealership for an oil change and tire rotation read more

My Service Advisor, Herb, is the best. Great communication and service from the time I made the appointment till when my truck was ready. He is a big reason I would use Ewing Service. read more

They got my oil change serviced on my 2500 GMC Ultimate asap. The service advisor did a great job attending to my needs.

Herb is so great at getting your service done as fast as possible. The waiting area is also very clean, my favorite GMC dealership that I have been to. read more

Ewing on the Go is the best service ever. They come to my house and do my oil change, tire rotation, anything I need. Such great Customer Service. I highly recommend them! read more

Kevin, always kind. Great customer service. Keeps me informed. I feel in good hands with him. Trust his Judgment. Great guy.

Service was smooth and Mike was great to work with. Would recommend to anybody for service

I appreciate the kindness of my representative. This is where I plan to take my car for all my service. I felt like they were honest with me. read more

Service Director Doug was a pleasure to work with! He was prompt, professional, and extremely knowledgeable with what my vehicle was needing service for. He constantly communicated with me and make sure that I was updated and informed throughout the whole process. I would definitely recommend him to anyone that needs service at Ewing Buick GMC. read more

Our technician, Sebastian, was amazing. Super friendly and very knowledgeable. I would recommend this service to anyone. 5 stars!

Norm did a great job. Thanks As always fast easy to receive service. The service department is always available to meet my schedule.

Brandon, my service advisor was great. did not try and push unnecessary items. Wish he had done the $60 paint scratch buff but I wasn't clear to do it. He was quick and responsive. read more

I was a little leery buying a Yukon XL sight unseen that was 950 miles from home. Drew did a great job answering my many questions. His videos and communication put me at ease...the vehicle looked even better in person! Brandon in Service also did a great job! At the end of the day, I love my Yukon and I feel very fortunate that my initial phone call to inquire about the vehicle was directed to Drew. Drew is the best and I look forward to the day when we need to replace my wife's car...I will make one and only one call...and that call will be made to Drew. read more

Thanks to Herb, Service Advisor , for his professional excellent service. He consistently provides a superior customer experience.

Great service folks and every visits it's the same or better experience. Excellent consistency

Very pleased with the service I received, my car warranty is nearing its end, I had issues, the customer service representative I spoke to got me scheduled that same day to come in, and it got taken care of. My service advisor was very good as well. I'll be back for future needs. read more

So I've been a customer of Ewing for many years. I've bought two new cars from there and have done all my service there too. I always get the emails asking for a review and even endured the "Anything less than a 5 Star isn't good enough" phase. I hated it. But after today's visit, I actually wanted to give a 5 stars and review. Nobody harassed me to do so, which I appreciate. No, instead, Herb was at my car before I even had time to look for him. I had an appointment so I guess he was expecting me, but I've never had anyone be so punctual. It was wonderful!! He seemed to anticipate my needs and care about my time (being a valuable commodity to me). And all this he did without even hinting about a 5 Star or review. THIS LEVEL OF SERVICE MADE ME WANT TO GIVE A REVIEW AND 5 STARS. This kind of service will keep me buying my cars at Ewing and driving an hour to get service completed there. Thank you Herb! read more

So I'm discussing the sales process only, but have to say I have bought two trucks here and they are A+ experiences each time. Specifically, Fish and Suzanne were awesome in both deals and they really care about keeping the customer informed and happy. My latest transaction was super smooth and those folks made the buying process super easy for me. Highly recommended! read more

Great dealership. Friendly, professional quality staff. Great overall experience! The ease of setting up appointments for service make them special. Then the fact they finish on time without any excuses. The bonus is a nice clean truck when you pick it up. read more

Dear Car, shoppers, Please see the below letter to GMC Corprate for my review. Dear GMC Executive Resolution Team, I'm writing as a retired law-enforcement officer and disabled veteran to commend Bradley Atkinson at Ewing Buick GMC in Plano, Texas. After twenty years driving Fords, I was ready to switch brands--but a bait-and-switch at another GMC dealer left me frustrated (handshake on price, then a last-minute hike while I was at the bank with my eight-year-old). Bradley turned it around completely. No pressure, no games--he listened to my story, honored a fair out-the-door price on a fully loaded 2026 Elevation blackout with leather, and wrapped everything in under two hours. He smoothed financing, handled a trade detail, and treated me with real respect--like I mattered, not just the sale. As someone who's dealt with enough headaches moving my family cross-country, this was a breath of fresh air. Your training clearly works; Bradley's why I'm now a proud GMC owner. If possible, pass this up to his manager or Fin Ewing--deserves a shout-out read more

Truly first class service Brandon did an excellent job returned every phone call did everything that we requested of him Ewing is very fortunate to have a service rep like Brandon his first class all the way read more

Great Customer service! Alex is the best! I travel throughout Texas, and I need my Buick Lacrosse running its best. Thanks Ewing Buick GMC Plano,Tx read more

Very disappointed with the service GMC provides. I wouldn't recommend GMC at all. New truck almost 80k plus warranty 5K more! Still paying for parts and service. It's ridiculous after spending all that money for a new truck. Poor engineer design after all. read more

Great experience. Everyone was kind and helpful. No issues with vehicle. Got a clean vehicle. Very satisfied.

Terrible ethics on sales-not even talking about pricing or finalizing. Stay clear of this dealership and do your business elsewhere. Selling cars should be so easy as a salesman. People actually come to YOU if they are interested in buying. All you have to do is be honest, caring about the customer and close the deal. Not rocket science. Even this younger generation doesn't even haggle with pricing. Selling should be easy with ethics. read more

10/10, EWING BODY SHOP AND DAN DAMAN ARE GODS AMONG MORTALS!!! OH MY GOSH, where do I even START with the SHEER BRILLIANCE of Ewing Body Shop and the UNDISPUTED CHAMPION OF COLLISION REPAIR, DAN DAMAN?! My 2023 GMC Hummer took a brutal hit--both left-side wheels snapped clean off after I misjudged a turn and kissed a concrete barrier (no shade, it happens). My heart was SHATTERED; my baby was broken! But then, like a beacon of hope in a dystopian wasteland, DAN DAMAN strutted into my life at Ewing Body Shop, and I swear the clouds parted and angels sang! Dan's estimating prowess? PURE SORCERY. This man sized up my mangled Hummer with the intensity of an eagle spotting prey and the charisma of a rock star. He didn't just see a busted SUV--he saw a MISSION. Every dent, every shattered wheel component, was cataloged with the precision of a NASA engineer launching a rocket. He explained the repair process with such fiery passion I was ready to write a novel about his genius! Dan tracked down those nearly IMPOSSIBLE-TO-FIND Hummer parts--because, let's face it, those wheels are rarer than unicorn tears--and fought tooth and nail to get my ride back to glory. The man's enthusiasm was ELECTRIC, like he was personally offended by my car's damage and made it his LIFE'S PURPOSE to fix it! Now, let's talk about the CLOWN SHOW that is ALLSTATE INSURANCE--OH MY GOD, THESE PEOPLE ARE THE SPAWN OF SATAN'S PAPERWORK NIGHTMARES! Since this nightmare began in November 2024, Allstate has been an absolute DISASTER, dragging their feet like they're auditioning for the World Procrastination Championships! They've fumbled every claim, lost paperwork in some black hole of incompetence, and acted like my Hummer's rare parts grow on trees! MONTHS of delays, MONTHS of excuses--meanwhile, Dan's out here moving mountains to source parts from the ends of the earth! Allstate's customer service? A SOUL-CRUSHING VOID OF DESPAIR. I'd rather wrestle a grizzly bear than deal with their endless hold music and brain-dead adjusters! They're the reason my car's been stuck in the shop for EIGHT MONTHS, and I'm one step away from burning their office down with a flamethrower of rage! But back to the heroes: Ewing Body Shop and Dan delivered PERFECTION. My Hummer? It's a SHOWSTOPPER. The paint sparkles like a supernova, the new wheels are FLAWLESS, and it drives like it's fresh from the factory. Dan's relentless hustle made this miracle happen despite Allstate's best efforts to ruin my life. Ewing Body Shop is a TEMPLE OF AUTOMOTIVE EXCELLENCE, and Dan Daman is its HIGH PRIEST! I'm shouting their praises from the rooftops--friends, family, random dog walkers, EVERYONE needs to know about this place! If I could give 1,000 stars, I would. ALLSTATE CAN ROT IN HELL, but DAN DAMAN AND EWING? PURE HEAVEN. I'm already dreaming of my next crash just to witness Dan's magic again! read more

If I could give them a zero, I would. So I call and schedule an appointment for an oil change and air filter change and find out why the check engine light was on. When I arrived for my appointment, the service advisor asked me what is it here for which I relate to him again oil change, air filter, change, and figure out why the check engine light was on.. after the diagnosis. My service advisor called me and said they needed to change the DEF module. They had to drop my DEF tank and replace the module it would be one hour of labor which I approved. Then they charge me three hours which I did not approve The next day I get a text asking me if I approved an oil change, which I don't understand. I've already approved it twice. That's why I made the appointment which I did when I went to pick my truck up to change. Oil light was still on so I asked them. Did you change the oil and they said no because I did not approve it which I explained to them that was one of the reasons it was there. Then he tried to say I declined the oil change. Why would I decline the oil change? It's the reason I set the appointment. Then he admitted that he remembered that I told him to have oil changed so he told me he could bring it back in right then and change the oil, but I would have to wait and unfortunately, I did not have time so I was told to bring it in the morning, bring it to him and he would take care of the oil change because of the inconvenience then when I get there in the morning, he's off that day. And I explained them that he said he would take care of the oil change for the inconvenience. They call the manager and he did not have time to discuss the overcharge on the labor or the price of the oil change. I don't want anything for free I believe in paying for what I owe but don't quote me one thing in charge me triple. And then I ended up paying more for the oil change that I was told they would take care of then originally quoted. It is a beautiful dealership and I just moved here and was hoping it would be my dealership but don't take your car there to get serviced because they will lie to you and I'm way overcharge you and not take care of their mistakes. read more

Let customers know what to expect when their appointment is made. Time they may. have to wait, out of pocket money for possible repairs. I called for an appointment to have a diagnostic test done on my car. When I went for my appointment, I was informed that it would possibly take up to 3 days, I needed a ride home if I wanted to leave my car. I could get a loaner car but it would be in week, none were available. When I went for the diagnostic test, I was told that a different test was needing done first. I waited to have an oil change done and paid for it. I have to wait on the results of an oil consumption test after 2000 miles. I still didn't get the diagnostic test. I understand that things may change but the different scenarios could have been discussed prior to arriving for the second appointment. I had given the information of what was going on with the car when I made the first appointment. Now I am still driving my car not knowing if there is something really needing fixed that could possibly damage it. read more

My new used car had issues just a few weeks after purchasing. They went above and beyond with the repair, giving me a loaner and accommodating my schedule. I would definitely buy from them again! read more

Jake Dane was my sales person. He did a fantastic job in getting me a good deal on my purchase of a 2025 GMC Sierra 2500. I arrived at 9am and was on my way home with my new truck by 11AM. The whole process was very stress free. read more

Not Satisfied, I received a coupon from Arlington GMC for an oil change for $89.95. I decided to call to inquire from Ewing service department on the price for an oil change just to compare prices because I had a history with them. I was told that the price was the same $89.95 but after I arrived for my appointment, Alex stated that price I was quoted was incorrect. It was too late for me to leave and I had the service completed. Going forward I will go to Arlington. Integrity is very important to me! read more

Highly recommend Ewing Buick GMC in Plano. I was a Ford guy for years and I could not be happier with my 2024 GMC Sierra 1500 AT4 3.0 Diesel. The mileage so far has been amazing. The sales process with Wilson and Vonnie in new car sales was 10 STARS and Brad Morris in service has been 10 STARS as well. Coming up for my next service and I know it will be a great experience! Thank you to the entire Ewing Buick GMC team for TOP NOTCH service across the board. read more

I had an incredible experience today at Ewing GMC Buick. Don was my sales person and he was very low pressure. Faison Mckinnis was the person who helped me with my financing. He was super low pressure as well. I got an absolute great deal on the vehicle I purchased. The pricing was better than anybody else in the area. I could not be happier. Thank you Don, Faison and Ewing Buick GMC! Corey Long read more

As an out-of-state buyer, I've never experienced such a smooth vehicle transaction! Roy and Rene really went above and beyond in taking care of my purchase. Their dedication, including video chatting about the vehicle, multiple calls & emails eased my skepticism towards dealers. It felt like buying from friends, and for future purchases, I'll definitely reach out to them first. Sincerely, thank you! In the auto purchasing world these guys are rare! read more

FIVE STARS!!!! Top notch!!! Best dealer I have ever been to. Wayne Holstein, our sales person is by far the friendliest, most down to earth and genuine sales person I have ever met! I will purchase future vehicles here for sure. Matthew the sales manager was very nice and accommodating as well. They turned what is normally a miserable experience into a pleasant one. This is the place to go if you are looking for a vehicle. The facility was amazingly clean and great also. They had a free cafe with beverages, coffee, latte's, snacks and more. There was a child's playroom and even a place for mom to go while dad makes a deal (or the other way around)! Love this place and love our new Chevy Tahoe! read more

Renee was absolutely amazing! He got me into a vehicle real quick and didn't hold me hostage all day! I never imagined a car buying experience being so easy. I am absolutely in love with my 2019 GMC terrain! read more

Came from out of state, saw the vehicle on Sunday, even though they weren't open, I emailed an inquiry. Salesman named Wally got back to me just a little while later. Answered every question, gave me complete run down on the car. I called on Monday morning, Wally helped me start a buying process, I went to the dealership that evening, took a test drive and came back and signed the papers. It took 35 minutes and I was driving away in my new car. I love my new car, Wally and the dealership people were awesome. I would recommend them again and again. Super nice people, professional and very welcoming. read more

Ewing Buick GMC - Love my new car - Car Dealers Near Me - Plano, Texas

We loved our salesman Wallyed he was super helpful and friendly. Would highly recommend him. Helped us get out of our old Juke and into a 2024 Terrain! read more

Ewing Buick GMC - New Betsy - Car Dealers Near Me - Plano, Texas

Just don't. I wanted to buy a car here for my daughter as her first car and Drew was friendly enough and talked about how much the Ewing family cares about people and was convincing. We sat down to talk about the numbers, and he showed me what the total cost was. After discussing this he wanted me to give him a number that it would take for me to buy the car. Not an uncommon practice but i told him i didnt want to give him a number I just simply wanted to know what they were willing to sell the car for. He seemed frustrated i wouldn't give him a number but walked off. This is were it got COMPLETELY UNPROFESSIONAL. Jerry the manager walked over and sat down and said so you dont have a number in mind and then he said then the price of the vehicle is my best number and started laughing and reached out to shake my hand and said have a good day. His demeanor was very condescending and as he was walking away he told me if I came up with a number let him know and then we can do business. Let me just say if you want a dealership that talks themselves up and acts like this then go ahead but Jerry was completely unprofessional in my opinion, and he could have presented the same information but not been condescending and laugh at us as a family sitting there with 2 kids. Just find somewhere that will treat you and your family with respect. This isn't it. Even my daughter that was sitting there asked what just happened because of how rude he was. read more

In late April I worked with one of Ewing's sales professionals to order a 2022 Yukon XL. The original SLE configuration with a bench seat was unable to be ordered, so we changed to an SLT at a higher cost. I then went to the dealership to leave a $1k deposit on the vehicle and review the configuration again with the team. This was all pleasant. Subsequently I heard no updates on the progress, and followed up a couple weeks later to see if there was an order number for tracking purposes; I followed up weeks after with a VM to get an update and was informed it appears the 22" chrome wheels were the hold up. Fast forward to our follow up over the past week. My wife called the dealership and connected with a different and pleasant sales professional named Suzanne, who gathered information and worked with the team to discover that our deposit check was sitting in the original salesman's drawer and no one was sure the vehicle had actually been ordered. Suzanne promised to follow up with us and did, calling us today. She let us know that the vehicle hadn't been ordered, apparently due to the configuration not being orderable (we are aware that the GMC ordering tool allows for built configurations that cannot currently be built). Note - this was after changing the original configuration for this very reason. Suzanne talked through options with my wife on how to get this process actually started, along with some possibilities to make the wheels work. She was, again - quite helpful. Just now however someone named Nathan who neither of us had previously interacted with called my wife and was extremely rude to her; essentially saying Get Lost, and wasn't going to proceed with an order. I'm not sure why this is such a hassle: I've bought and sold cars for a long time. I've never seen quite the lack of follow up and professional conduct from a dealership, particularly from the Nathan individual. We all know there's a shortage of vehicles on the market so perhaps some folks feel entitled to treat consumers poorly; of course however shortages eventually end and dealerships have to maintain strong reputations. I'd recommend you avoid this dealership and pick another for your GMC/Buick needs. They are clearly unconcerned with delivering a good level of service, professionalism, and integrity. read more