1. Excelerate

    1. Excelerate

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    Indianapolis, IN

    Excelerate

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    3 years ago

    great company to get your first truck or grow a fleet. Very reliable trucks and understanding ownership

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    Dreyer & Reinbold Mini

    Dreyer & Reinbold Mini

    3.8
    (36 reviews)

    Never again. 07 hatchback S. I've used outside sources for years. This was a warranty recall, while…read morethere they came up with roughly $4200 of additional work recommendations. Passed on all mentioned due to questions and costs. Outside service, exact same items for 1/3 the cost, if necessary! Now let's add insult to injury. Absolutely no idiot lights were on when we dropped the car off. When we picked it up, after hours, the airbag and seatbelt idiot lights are now on!! Never before have these been an issue, ever! Of course, the dealerships position is "coincidence ". Coincidence, really, that's their claim, my ass. Wasn't there when dropped and of course their steller mechanics couldn't possibly do wrong, nothing they were involved with could have possibly triggered these lights. Customer service at its worst. They performed all sorts of tests and I end up with idiot lights, not previously an issue, lit up. Coincidence. Of course they can rectify a problem that occurred while in their possession with a cost. BS. Customer satisfaction, that's a joke and horrendously expensive. Save yourself, your car and your money. Go elsewhere, there are multiple really good shops out there for far less money and BS. Never again. I'm going to go one better, it's headed to my preferred mini mechanic and I'll follow up on their crap afterwards. Nice cars new, don't keep on past warranty if you're looking new and have to have one. I wouldn't. Never again.

    This was my first (and second) visit to the service department of the Mini dealer this week to…read morecomplete a recall on my car, which was dropped off and picked up in less than 48 hours, as well as a complimentary loaner vehicle in the meantime. I live almost 2 hours away and chose this particular dealer due to high ratings online as well as recommendations from my Mini Cooper Clubs. I sure wish i had known about this business sooner and also wish I lived closer, but I'm thankful to have the knowledge now and plan to utilize them in the future. Communication was top notch from scheduling an appointment until the time my keys were returned to me. I received updates and reports via text, phone call, video, and printouts during the entire process. Timely, polite, and professional. Every employee I encountered was so kind, patient, and polite, which I really appreciated. I'm not the best "patient" when it comes to my car due to past experiences (a catastrophic engine failure) and a lot of sentiment (hubby gifted me the car). So, I want to give a special shout-out to Dean Bunting in Service for taking the time to listen to a bit of my "story", explaining the diagnostic reports and findings in layman terms, and allaying my fears to enable me to make decisions. Finally, I enjoyed all of the eye candy in the parking lot -- Minis in every color and size as far as the eye could see..... Very tempted to return to potentially upgrade my model when I'm ready or maybe just add to the fleet.

    Rolling Asian Delight

    Rolling Asian Delight

    2.7
    (7 reviews)
    $

    I generally love food trucks when the food is of high quality. This food truck had excellent food…read morewhen I visited Indianapolis. Not only do they not use any MSG or other preservatives but they had all the best Americanized Chinese Food dishes available (including fortune cookies for dessert), and as I was visiting the USA it was a great opportunity to have some Americanized Chinese food dishes that I don't often see at home. The staff member working in the truck was super friendly and the food arrived quickly after my ordering. There was a good amount of vegetables, fried food, and otherwise in my combo lunch and I felt great after eating it. It filled me up very well and the truck didn't have too long of a line either.

    I might brave this truck again and see if I have a better experience. I feel so guilty being the…read morefirst review and only giving them 2 stars! However, it took 35 minutes to get through a line of 4 people and receive our food. The quality of the food ingredients was excellent -- fresh veggies and good quality chicken. However, the flavor just was not there. The fried rice noodles and Thai coconut chicken were pretty tasteless and bland, and there was no coconut flavor at all. The mushrooms were chewy to the point of almost being inedible. The beef potstickers were good, but it was not enough to save the meal. They are a new truck, so fingers crossed that they improve with flavor and speed.

    Mercedes-Benz of Indianapolis

    Mercedes-Benz of Indianapolis

    2.8
    (50 reviews)

    If you've ever met me, you're probably thinking to yourself "Why on earth would Richard go to a…read moreMercedes dealer?" It's a legit question. However, I've been on the search for a car for 3-4 weeks. I was in the area, and in driving through their lot I saw a couple Mercedes coupes that I thought "I wonder?" So, I took that "wonder" and actually went inside. Truthfully, the toilet paper budget here is probably higher than my car budget. But, it was worth a try. In all seriousness, and I was serious, I was intrigued as I was in need of a 2-door coupe and I'd always wondered about maybe getting a used Mercedes. It looked like there were a couple on the lot. So, I tried. Unsurprisingly, the inside was nice enough that I was being awfully careful not to break anything (though the restroom was disturbingly normal and not particularly accessible). The sales rep, whose name I never got, likely looked at me and thought "There's no way." Still, he was generous with his time and in my desire to explore options. While the used vehicles I saw were not, in fact, available. They let me try a newer 2-door coupe to see if it might work with my wheelchair. It didn't. So, unfortunately, there wasn't much chance a sale was going to happen here. I was disappointed as I seriously thought the car might work. However, I appreciated being treated well here and having the options explained to me as I continued looking for a vehicle to meet my needs. I'd definitely return, though I'd definitely stick to a used model. Or maybe the toilet paper.

    I want to recognize Service Manager Justin Gillespie at Mercedes-Benz of Indianapolis for providing…read moretruly exceptional service. Justin has gone above and beyond to help resolve a highly complex issue involving the manufacturer. Throughout the process, he has been proactive, resourceful, persistent, and an outstanding communicator. Justin is the consummate professional. His knowledge, integrity, and commitment to customer service are evident in everything he does. Mercedes-Benz of Indianapolis is fortunate to have someone of Justin's caliber representing the dealership. He exemplifies the standard of excellence that customers expect from the Mercedes-Benz brand. I am sincerely grateful for his dedication and would recommend both Justin and Mercedes-Benz of Indianapolis without hesitation.

    Excelerate - truckdealers - Updated July 2026

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