Bruce J Associates has language in every lease that violates state law regarding notice to vacate…read more If Bruce Jay Associates required you to give more than 30 days notice of intent to vacate, they violated your rights. If Bruce Jay Associates was slow to remediate issues at your rental, they have violated your rights. I am not an attorney, but I have these complaints and more, and I am referring people to my attorney's firm for a possible class action lawsuit. Feel free to message me here on Yelp privately for more information..

Moving into a Bruce Jay managed property is one of the biggest mistakes I've made. I already know…read morethat the company will respond to this review and blame the owners and claim that they are just a third party who acts on behalf of the owners. Please be aware that this property management company has repeatedly asked me to shoulder expenses that should be shouldered by the owners. They are shameless. Please be wiser than me. I simply do not have enough energy to go over every issue that has occurred since the day i moved in so let's just talk about the most recent one and I'll try to create a more expansive update in the future with a timeline and list of issues. If you are thinking about renting a property managed by this company feel free to message me. Please avoid the stress. Living here has completely worn me down mentally. This is what Bruce Jay thinks is an acceptable repair for a leaking roof. A tarp. I have been having issues with this roof leaking for at least 4 months (in addition to a myriad of other issues ranging from nonsensical to utterly bizarre which are all out of my control and Bruce Jay tries to get me to pay for even though I am a renting tenant and not the property owner). Last night this tarp "solution" caused major damage when it became partially disconnected and smashed everything it could reach. Bruce Jay's solution was to place the tarp back on the roof and to tell me all of the damage caused by this tarp was an act of god. It was not. Had the tarp not been there my things would have been fine. Please see my text exchange with Jonathan Jay below. It was indeed windy last night but it has been windy many times this year and none of those windy nights caused any damage to my property until the tarp was introduced. If you are a potential tenant reading the reviews left here please make sure you understand which reviews you are reading have been left by tenants and which reviews have been left by landlords/home owners who work with this management company. Living in this property and dealing with this company has been extraordinarily stressful for me. The issues have been nonstop since the first day I arrived in April and some are still not resolved since April. Prior to moving here I lived in my previous place for over 15 years without any problems. I am a good tenant who came with a glowing recommendation from my previous landlord. This situation has been really upsetting and my ability to enjoy my home has been constantly interrupted.

Charlie Clark is one of a kind. If you are reading this and have any questions whatsoever about…read moreworking with him or are choosing between Charlie and anyone else, just stop already - CHARLIE IS THE BEST. We met Charlie when, while living in our lovely home in Hollywood, perfectly happy there, we stumbled upon our dream house in Mt. Washington (so to be clear, NOT even looking to move) and a friend recommended we give him a call to help us navigate the process.. Just a few hours later, Charlie was making phone calls and opening (sometimes very literally) doors for us left and right, despite our ambivalence about moving at all. He made sure we got every chance to consider all options, whether those options benefitted him directly or not, at every stage of the game. Specifically, I feel like he really fought for us to be taken seriously as buyers, helped us formulate an effective strategy, and made himself available to walk through the process and answer any questions that came up for us, anytime day or night. When we won the house we couldn't believe it (there were 27 other bids within 3 days!) and we know that having Charlie on our team made all the difference. Additionally, he successfully sold our old house within just a few weeks of listing it. He went completely above and beyond making sure absolutely everything in the home was at its best, positioned to WOW prospective buyers. His wisdom and advice during that process were invaluable. He absolutely never turned town an anyone at all who was interested in seeing the house, talking about the house, etc. - if that meant opening the house just for 1 person early in the morning or late at night, no problem. If it meant having an umpteenth conversation with an interested family, he'd do it. If it meant finding and meeting stagers to make sure every detail was perfect, he'd be there. Again, he made himself available to anyone and anything that might help lead to the house selling. Last but not least, Charlie is a joy to know. In addition to the incredibly wisdom he has about this stuff, he's just a genuinely kind person, totally trustworthy, a good guy through and through, who is respectful and honoring of everyone he meets. He's part yogi or guru, part real estate savant. :) There is absolutely no way we would be where we are today - settled and happy in our dream house, without any financial burden whatsoever from the old house - without Charlie. Cannot recommend him highly enough!

I used Jeff Ulik for two quick purchases. Completely pointless using this company for a purchase…read more Since the close Iv've been dealing with nothing but headaches for missed deal points. I should have just used Redfin instead...

We chose Claudia to list and sell our condo in Los Feliz. At the beginning, she told how it would…read moreall go, and we hoped she was right. By the end of the process, everything was EVEN BETTER than she had said! Every step of the process was easy and smooth. Claudia is honest, professional, friendly and a great representative for our interests. HIGHLY RECOMMENDED!

I can't say enough good things about Claudia. She's helped me through several different real…read moreestate deals both buying and selling and all have moved extremely smoothly. Claudia is exceptionally knowledgeable on all sides of the transaction and if she doesn't know an answer to a question she'll find it for you. She treats you like family and knows that buying real estate is a BIG deal. She is well respected in her industry and is one tough cookie. If you want to get a deal done without any major hiccups she is the agent for you.

I've worked with several lenders over the years, and Arcstone Financial has truly raised the bar…read more Their team understands the complexities of real estate investing especially when it comes to structuring deals under LLC and executing long-term strategies like 1031 exchanges. A special thanks to Eli Khoury, who went above and beyond in every way. Eli brought deep expertise, clear communication, and a hands-on approach that made a major difference. His sight on entity structure, loan products, and timing was invaluable. If you're growing a rental portfolio and want a financing team that truly understands investor needs, I highly recommend Arcstone Financial and Eli Khoury in particular. They've earned my trust as more than just a lender---they're a key part of my investment strategy. I will definitely do business with them again. Thank you!!!

I highly recommend Arcstone Financial, the staff are so professional, nice, and friendly…read more Specially Noneh she's so knowledgeable, respectful, patient. She answered all my phone calls, replied to all my emails, texts right away, and helped me through. Thank you.

Laura is the best realtor in LA - the agent we'd recommend without hesitation to a friend or family…read moremember when buying or selling in NELA. From the moment we started our home buying journey, she took time to understand our needs, budget, and short and long-term goals. Her integrity, honesty, and kindness made her an ideal partner in the process, while her professionalism, organization, and expertise in finding and closing on a home helped us through what could have been stressful and instead became a fun - and magical - experience :) Laura and her team are experts in NELA, from knowing the area and every home in it, to the process of closing on a home, taking care of everything from inspections to negotiations. We've heard how difficult the process can be and we're so lucky to have Laura make everything go so smoothly. Laura not only works tirelessly for you, but she truly works as a partner - her goals are your goals, always finding ways to get you the best deal and to make sure you're happy with the outcome - finding a home that was the right size, in the right location, that was exactly what we wanted. We're so grateful to have bought our dream home thanks to Laura!

We absolutely loved working with Laura - she took the time to get to know us and understand what we…read morewere looking for in our home purchase; she carefully arranged each viewing day, and gave honest feedback on what each opportunity presented. She knows the market exceptionally well, and is an excellent negotiator. Laura is now our realtor for life - I will not sell or purchase another property without her stewardship!

Doug and his team really went above and beyond the call of duty for us. Not only did they help us…read morecraft a mortgage that really worked for our family, but also offered the guidance and insight along the way to alleviate what can be a pretty stressful process. I would highly recommend Doug and Hillhurst Mortgage to anyone looking for a creative team that truly cares about getting you into a great deal that works for your unique situation.

We just used Hillhurst to close on our first home - from cross country, no less - and Doug, Syrita,…read morePanos, and Michael could not have been better partners to assist us in navigating through such an in-depth process. The whole team is approachable and transparent, and will go above and beyond in their efforts to make you feel included and comfortable with all of the paperwork flying about. Bonus points for being so smooth in working with self-employed incomes as well, although I can't go above 5 stars on Yelp.

BEWARE- Ann Nguyen is rude and disrespectful. Avoid doing business with this unprofessional escrow…read morecompany or any real estate agent/broker that works with Excalibur/Ann Nguyen. AGAIN - Do not work with Ann Nguyen or Excalibur Escrow. At the very least they will have your personal information compromised. At the most, they will lose your money and not apologize !!! SCAMMERS

Ann Nguyen was so incompetent in conducting her escrow business for my purchase that I started to…read morewonder if she had something personal against me. Which was strange, because we never actually met. I first called her about an escrow form which asked me to provide a long history of my work and address history. When I asked her why this was necessary, she claimed that it was required by Homeland Security and that it was to prevent title fraud. She then tried to scare me by claiming title fraud happens "everyday". I ended up calling the federal government in Washington Dc. In fact, their check needs only a current address and name. So I emailed Ann Nguyen my current address at the time. For some reason Ms Nguyen decided that this would be the address that would listed on LA county documents. Which is pretty strange considering her service was assisting the purchase of a home that I was about to move into. She never bothered to contact me about which address to list with the County. When I later discovered her mistake and called her about it, she hung up on me. Ann Nguyen became very evasive and started making excuses for her mistakes like "I was sick." She never sent me a closing package, which is standard practice for an escrow company. But she said she would a couple of times. Luckily my realtor sent me a breakdown of the closing financial statement from Ann Nguyen's Excalibur Escrow company. Once I read through it carefully, I notice charges from her that did not apply to anything. They added up to more than $500. At this point, I decided to reach out to PLG Estates, which is the real estate company that she is partnered with. They were equally evasive and dismissive. Finally, more than two months after the close of escrow, Ann Nguyen send me another check for more the then $500 that she had over-charged me for. There was no apology included.

Rachel Bigio and the Tiffany Chin Group are rockstars!!!! My fiancée and I just closed on our very…read morefirst home this week and couldn't be more grateful to our team for their assistance. They made the process enjoyable and painless, treating us with patience and kindness and respect at every turn. We are forever indebted!!!!

We are so glad we chose Rachel as our realtor! From beginning to end, and even now as we renovate,…read moreshe's been an excellent source of support, advice, and guidance as we navigated the market as first-time home buyers. She genuinely loves the work she does and is invested in the process; extremely responsive and patient as we explored different options before narrowing down our search. She wasn't afraid to share her honest opinion, but always in a way that felt helpful, not pushy. She helped us win our offer in a competitive situation and walked us through every step during the escrow period. She also provided great advice on long-term planning and reconciling our current and future needs. We worked with the rest of Rachel's team as well, and every person we interacted with was professional and extremely helpful. We'd recommend her to anyone, especially fellow first-time buyers.

Tony Papillo is the worst person and group you could work with…read more They just one agenda and that is to maximize their profit and minimize their work. They will do anything, hide anything, and push over anything. Life is not worth it to work with this person and group. Joe has only one thing to say. I do whatever I want because Cold Well Banker has good lawyers. There's no management in their company. They're all one team to screw everyone over. They pass the ball to each other, so you get tired and go away.

Recently had the pleasure of needing Anthony's expertise in a Trustee Sales situation. Although I…read morehaven't bought or sold a home through him yet I am thoroughly impressed by his professionalism, honestly, and integrity. He was brought in to get us comps on a high value property that is getting unsolicited offers. His knowledge of the local real estate market as well as his lawyerly understanding of the Probate and Trust law and its impact on real estate sales is without par in the area. He provided a straightforward and honest assessment of the properties likely sales value and backed it up with evidence. I am sure that when the next real estate sale situation comes up in my practice I will be turning to Mr. Papillo.

Looking for a place to live in Los Angeles can be terrifying. My wife and I set out to find a one…read morebedroom that suited our needs, and all over the city we were being let down. Not only did people not respond to our request to view apartments, but when appoints were set, the people showing the units would often not show up. That's when we stumbled across Zaya and a wonderful TWO BEDROOM she had listed. We were a bit at a loss to understand how this amazing two bedroom could be in our price range, and so close to both of our places of work. We thought for sure it was too good to be true. After beginning our initial communications with Zaya she promptly set an open house for us to see the unit. From there, everything was smooth sailing. Zaya walked us through the application process, helped us with all our materials, and passed everything off to the property owner. Once we were approved, Zaya was patient with all of our questions, and helped us get the keys a few days early before our move in. We were very stressed about the idea of moving, and with Zaya the experience was seriously pleasurable.

My boyfriend and I had a viewing scheduled for 12:15 PM. The appointment time was changed twice and…read moreultimately canceled just three minutes before it was supposed to begin. By the time we were notified of the first schedule change, we were already nearly at the property. Because we both were a considerable distance away from our next destination, we decided to wait in the area rather than drive back and forth. To then receive a message three minutes before the appointment informing us that the showing had been canceled was incredibly frustrating and disrespectful of our time. This is a property renting for approximately $5,000 per month, plus utilities. Prospective tenants at that price point are typically professionals with demanding careers and significant responsibilities of their own. When asking people to dedicate part of their day to view a property, there should be a greater level of consideration and communication than what we experienced.