This review is for Jason M! My husband and I have had such a positive experience with our new property manager, Jason M. From the very beginning, he has been kind, honest, and incredibly professional. We truly appreciate his flexibility and willingness to work with us, as well as his prompt communication and punctuality. It's refreshing to work with someone who genuinely cares and follows through on what he says. He has made the entire process much smoother and less stressful for us. read more

I absolutely loved living at Glen West Rentals in the Enzo Community! My daughter and I lived on the first floor, and we never felt safer. It was truly one of my favorite places I've ever lived. The management company is the best I've ever dealt with, every time I had a question or issue, they answered right away and always took care of it quickly. Steve, the manager, is hands down the best manager ever. He goes above and beyond for the residents and makes the community feel like home. I couldn't recommend this place more! - Magdalena Ruiz owner of It Girl Vitamins read more

Glen West Management & Realty - My unit at the Enzo very modern luxury - Property Management Near Me - Glendale, California

We have had a cockroach infestation since last year, one unit got them and then they spread to another and then to mine. Glen west was not proactive at all, which is why it spread. They had dewy pest control spray a couple times, which has done absolutely nothing because they are in the walls in huge nests. The will not fix this because all they care about is collecting checks and sparing no cost, even if we are in a health hazard, they don't care, they are slum lords. I see now our small apartments are going for $3,000 a month which is an absolute joke considering how bad this place is. They are greedy and will not fix anything, even an infestation! read more

The team at Glen west Management--especially Vahik Safraziyan--handled everything with care and responsibility. Whenever something broke, needs repair,Vahik quickly sent help and got it fixed right away. He truly listened to people's problems, solved them well, and went above and beyond to help his tenants.he is the best read more

After 6 years of renting with GlenWest, we have nothing but good things to say. Sarah Hacopian was absolutely phenomenal. Since the day she first showed us the unit, to even a month after moving out she has been an absolutely pleasure to work with. She was attentive to any and all requests, acted promptly to ensure our needs were met, and never let us down. If I'm ever back in the area to rent, I'll be checking Glenwest's available units first. We appreciate you Sarah! read more

Jason M. at Glenwest Management was seriously amazing. He helped us secure an apartment unit for my mom, and he made the whole process smooth from start to finish. He was responsive, clear, and patient with every question we had, and he stayed on top of everything so nothing fell through the cracks. What I appreciated most was how professional and considerate he was, especially since we were trying to make sure my mom felt comfortable and supported through the move. If you are looking for a management company with excellent communication and someone who actually follows through, I highly recommend Jason and Glenwest. read more

Jason M - Glen West Management portfolio manager made my stay at my apartment the easiest 5 years of my life. He was fast and responsive to all my needs, and made my move out inspection incredibly smooth. read more

Be careful to read all the reviews with 4 or 5 stars. Most of them are only in regards to the manager Jason. Glen "Worst" is what our bldg calls them. Don't rent from them! They treat all their tenants as worthless and say to not "waste their time". That's if you can ever get a response!! You have to basically stock them!! Slum Lords! read more

I lived at an apartment for past 6 years managed by Glen West. I had a move out inspection with Jason today and wanted to share he was very professional and courteous and made move out process very easy. Over the years, any maintenance request always have been promptly addressed and resolved. It had been a pleasure getting serviced by Jason and team at Glen West. read more

Glen West is a really easy group to work with. Also, Jason Fields is a great property manager!

Property manager Jason M. has incredibly helpful in helping us get an apartment rental from Glen West. Knowing how much we wanted our apartment, he strongly advocated for us. He's also quick to respond to our texts no matter what day of the week it is, and made the whole process of moving in incredibly simple and uncomplicated. When we had a small issue, he took care of it right away. He has always gone out of his way for us, and I'm grateful that he's our property manager! read more

I've been living here for about 7 months and it's amazing, they keep the property so clean! They are always there to help with any issues we have, even though there has barely been any issues. Enjoying this apartment so much! read more

My experience was specifically with Jason Murayama at 430 1/2 E Cyrpress. I tour the apartment and everything is mostly remodeled. I asked him why their property management company has such low ratings. His response is "Nobody takes the time to write a review unless they have a negative experience." I told him that's not true and many property management companies in LA have positive reviews. He says "Yelp makes you pay to have positive reviews." (True) But I tell him that I am not talking about Yelp; I'm referring to Google. He says Google does the same thing. I agree to disagree. I turn the kitchen sink on and the entire faucet jolts up. This could be a minor or major issue. He says the refrigerator was the prior tenant's and that if it ends up breaking, I am responsible to dispose of it. This made sense but if the fridge never worked in the first place, I shouldn't be responsible. I wrote an email to Jason saying that I was interested but that I was concerned about the sink, and if the fridge never works, then I shouldn't have to dispose of it. His response was that they can put in a work order for the sink, but if the fridge doesn't work, then I am responsible to dispose of it. And that he didn't remember any issues with fridge. I was hung up on this. This reflects very poorly on a property management company that they would just dump a fridge on someone if it did not work in the first place, and he was refusing to simply say that if the fridge never worked that they would dispose of it. I subsequently asked him several times about the fridge, and his answers were the same. Vague, noncommittal and not clear about getting rid of the fridge if it never works. I still decide to fill out the application. We go through the entire process of vetting my prior landlord and my employers and they approve me. I asked him about having a final checklist walk-through to ensure nothing is wrong with the apartment such as the sink and he says there will be a walk-through once I pay the security deposit and first months rent. I reply telling him that my move-in date is requested to be September 1 instead of August 1 because I just got a gig watching someone else's house. He says as long as I pay security deposit and sign the lease, they can hold it for 30 days and my first months rent wouldn't be until Sep 1. I tell him as long as they will get rid of the fridge if it never works and that they will fix the sink prior to September 1, I would pay that deposit and sign the lease agreement today. He now finally says something along the lines of "Of course we can get rid of the fridge if it never works." Why wouldn't you just say that from the beginning? Why did you give me such a hard time about it for 5 days prior? So he sends over the lease agreement and there are about 7 things in it that I asked for further clarification or asked for the wording to be changed because it didn't seem fair. I can't list it all in detail or the review is too long to post. He replies five minutes later saying that we are too far apart. Can't really see how he could have read what I wrote in that short of span of time but nothing that I was asking for was irrational and were just clarifications. "people don't bother writing positive reviews"... yeah ok. I had red flags in my gut from the beginning of interacting with Jason and dealing with this company so it is probably for the best, but I just felt it's important to add to their already poor reputation and tell my experience with them. If a property management company tells you they only have low reviews because people only bother writing bad reviews then they are not a good property management company. There's a reason they were below a 3 before this review gets submitted. And now there's another reason it's going even lower. Have some common sense and common decency Jason/ Glen West and maybe your reviews would be better. read more

Very professional and responsive! Glenwest makes renting seamless and stress-free. They handle everything from maintenance request to tenant concerns. Thank you!! read more

We stayed at 10720 Palms Blvd for over 2 years and recently had to move out of SoCal. Reasonably priced apartments. Big plus that they are quite spacious with well designed floor plans. The property manager Jason Field is the best I have come across in 10 years of living in LA. Very warm welcoming person, takes his job seriously and goes above and beyond. If any issue pops up he's always there to take care of it. He made it worth the stay!! read more

I've been using Glen West for well over 20 years; a condo and an apartment building. Whenever there is an issue with a property, they take care of it in a timely manner. They also handle new tenants. I was recently notified by the City of Burbank that apartment buildings like mine needed to be retrofitted for earthquake. GW had already recommended this retrofit and we installed this retrofit about two years ago. GW took care of this notification with the city of Burbank. My monthly statements and end-of-the year totals are easy to understand. My CPA has commented and appreciated their annual statements. I highly recommend Glen West Management. read more

I am an older first time renter. Property Mgr Jason M was extremely kind and considerate from the get go for me and my family moving into a rental post Eaton Fire. He prepared the unit with my teen son in mind, adding a door for privacy to a second "bedroom," repainting the unit, and adding new appliances and fixtures. He has also been patient with my myriad of questions as a newbie. What stands out is his consistency! He follows through! He does what he says he will and shows up when he says he will. His consistency and professionalism makes me feel safe and trusting, necessary characteristics for a successful business relationship. In an environment of uncertainty and chaos, which my family and I faced as we fled the fire, there is comfort and safety to be found in humans/business partners, like Jason, who are kind and consistent. read more

Glen West Management has worked with me and my family since 1995. Nick Hacopian the owner has an outstanding team of professionals. They handle our Burbank 26 unit building with 8 storage facilities smoothly and professionally. The management advice is spot on and the property is well maintained. 5 Star service and expertise! read more

I'm a new tenant with this property management and I wanna give a shout out to Jason M! Jason has been such a joy to work with! He's extremely attentive and kind. I greatly appreciated the care he has taken in making sure the leasing process went smoothly. Jason is a gem of a human and I couldn't praise him enough on this process. read more

Moved into an apartment managed by Glen West, and I love the unit, the community, and the property manager Jason. Jason was extremely helpful during the application process, and the apartment truly feels like home. read more

i live one of the property they manage. They are horrible. They never answered their phone. They never come fix anything just they don't do nothing. This company. I have not luck with this company read more

Jason Field is an amazing property manager. He's extremely reliable, responsive, helpful, and truly cares about tenants. Every time we had an issue or even a concern about a potential issue it was addressed very promptly. Repairs were made much more swiftly than anywhere I've lived previously. He also checks in to ensure that once an issue is addressed it doesn't recur (ex. follow-up mold and pest treatments). He's always available via text/call and keeps everyone in the building up to date about inspections, maintenance, and other building-wide issues. He also helps facilitate connections between tenants, for example we bought our fridge from someone who was moving out. Thank you Jason for a fantastic experience in Palms Apartments! read more

We've had an outstanding experience with Glen West managing our rental in La Cañada Flintridge, CA. The team is consistently professional, responsive, and helpful. Maintenance issues were addressed promptly, communication was clear throughout, and our security deposit was returned without delay. A special thank you to Jason for his excellent support. We highly recommend Glen West for dependable and courteous property management. read more

Jason Field was a great and helpful building manager, he made living at 10720 Palms Blvd such a great experience. He was quick to respond to any service requests and always kept tenants updated on any repairs or important news regarding the building. Jason is great at his job and truly wants the best for his tenants. read more

I had an amazing experience with Glen West Management during my 2.5 years living in one of their 1-bedroom apartments. The management team was always professional, responsive, and truly cared about the residents. Any maintenance requests were handled quickly and efficiently by their excellent team. The apartment itself was beautiful--luxurious and affordable, in a prime location in Studio City. The only reason I moved was due to a job relocation; otherwise, I would have stayed. I highly recommend Glen West Management properties especially 11022 Aqua Vista, to anyone looking for a great place to live with top-notch management, service, and accomodations! read more

I lived at 10720 Palms for 3 years and Jason Fields was by far the best property manager I've ever had. One time I texted him about having an issue with my shower draining at 12am. I woke up at 11am the next morning to him knocking on the door with a plumber to fix my issue. This is just one of many many many examples of him being excellent with responding to any issue any tenant has incredibly quickly and efficiently. Jason is some that truly cares about every tenant and will make sure he does everything in his power to make your stay at 10720 Palms as good as possible. He is nice, respectful, attentive, and overall one of the best parts about living at 10720 Palms. I will miss him as much as I miss 10720 Palms! read more

Dear Nick,Jason and Glenn West management I hope this message finds you well. I am writing to express my deepest gratitude for the outstanding support and professionalism that Jason has demonstrated during my recent transition at Glen West management. Jason, I cannot thank you enough for the way you handled everything during what was a particularly challenging time for me and my wife,Your calm demeanor, attention to detail, and willingness to go above and beyond made all the difference. From the very beginning, you took the time to understand my situation and provided guidance that was both compassionate and practical. You made what could have been a stressful process incredibly smooth and manageable. Nick I want to acknowledge how fortunate Glen West management is to have someone like Jason on your team. His dedication to his work and genuine care for residents is evident in every interaction. He truly exemplifies the kind of leadership and customer service that makes a community like Glen West feel like home. Thank you once again, Jason, for everything you've done. Your support has meant more than words can express, and I'm incredibly grateful for all your help. Best regards, Chris. read more

My experience was with Vahe from Glenwest at 10815 Camarillo st. Look, I've lived in quite a few places around Los Angeles with different property managers, and dealing with Glenwest was the best experience i've ever had with any. They are actual people that care and are respectful to their tenants. Promptly took care whenever there were any maintenance issues. Their VENDORS (plumbers, handymen) were always incredibly nice and respectful. Ended up having to move because of having to take care of family in another location, otherwise would have stayed longterm. If you're looking for great place to live with great property managers, then I highly recommend Glen West read more

Constant problems with these people! They are rude and never fix their buildings. Unreasonable prices too.

What a great company, and Jason is a great contact, always professional and answers calls and emails very quickly, they provide exceptional service! read more

My husband and I lived in Palms view apartment for 2 years. We had to move out since we got a house, but otherwise we would have stayed there longer. What we really liked about this apartment was the location and the property manager, Jason. He was always so professional, reliable and quick to address any problems. We want to say huge thanks to him for helping us from the start to the end. He is the best manager we've had so far! -EJ and Daniel read more

I lived in the Tuscany Aqua Vista Apartments in North Hollywood for just under 2 years and it was the best rental experience I've had my whole life. I'm truly sad to leave my apartment behind, but I can't say enough good things about Glen West Management and my time there. Everyone I spoke to on the team was always pleasant. Anytime I needed a repair, it was done quickly and it was always easy to communicate with them. We really need more rental management groups like this in LA! read more

Glen West Management is professional and really attentive to tenant needs. They always do their best at keeping you comfortable in your living space. Thank you Jason and team for a great experience at Tuscany Apartments! read more

The guy named Vanik was really unprofessional. Instead of politely reject the question, he started asking personal related questions like "if you would be the owner of property, would you consider those applicants" Maybe I didn't get something but it was really mean and unprofessional read more

Have been a customer of Glen West Management and Realty for approx 2 years now. I have to say that I am very pleased with their work. Initially, I worked mainly with Allen, but these days, I work mainly with Jason Murayama. Both Allen and Jason always respond promptly to my emails and requests. In addition, Jason makes excellent recommendations and goes above and beyond the call of duty. Give Glen West a try. I don't think you will be disappointed. read more

Let me start by saying thank you for allowing us to be in the apartment building at 1813 Scott road for these past 4 years. My wife and I are extremely grateful. We welcomed our son into this apartment and created wonderful memories in this place we called our home. We are fortunate enough to say doors opened up for us and are moving into a new home. Unfortunately, this means we will be moving out and it's a bit of a bitter sweet feeling for us . A special thank you to Sarah Hacopian whom is a very a sweet person . The management company is also very supportive and responsive and I appreciate the fact that they were not very intrusive and respected our privacy and space . What else can I say? Def consider this management company. read more

Jason Field as a resident manager is second to none. He made the experience of living at 10720 palms a very easy going and painless one. He was often quick to reply to any unit needs or concerns, was a strong voice of reason during inter-residential incidents (ie: parking disputes), and was a proud voice of the tenants he oversaw. read more

I lived here for 10 years and highly recommend. They were always fast to respond and kept the property neat and tidy.

I had the pleasure to work with Jason Murayama at Glen West. He's very responsive with his emails and calls. His communication skills are excellent, professional and problem solver. read more

Our review for Jason, our manager for, 10720 Palms: Jason! He's the best manager we've ever had! He's quick to respond, respectful and always in constant communication. Whenever we had an issue, he was on it and coordinated with us through the entire process. If there were issues at the complex, he addressed them swiftly. Whenever it came to an inspection. He would send notices a week in advance with reminders, in addition to ETAs when it came time to come in. He made living at Palms a joyful experience!! read more