Lilly is very friendly and good at what she does. The location is very clean and welcoming. The prices are reasonable and service is great. read more

Called to set appointment and was told to come now because they weren't busy and could take the two us. I explained that I was 20 minutes away and was told no problem. Jumped in the car and headed that way... got to the parking lot and received a call that they were now busy and to come two hours later... seriously! Complete waste of time. In response to your comment... you wasted my time... I drove all the way to your location. You should have had 2 chairs waiting since we attempted to make appointment and you said just to come in. I told you it would be 20 minutes and we were already in the parking lot when you called. The fact that I attempted to make an appointment versus walking in would be a benefit to you since you were short staffed. I guess appointments hold no value in your establishment. Telling me to wait another two hours is ridiculous and unprofessional. I don't live in that area and only chose you because of your yelp reviews so it's fair to warn others of your appointment practices... had I seen this I wouldn't have bothered fighting 35 traffic at rush hour. read more

Amazing customer service and amazing nails! My friend and I haven't been at a nail salon in so long...we were incredibly nervous...but they were welcoming. They gave advice for the nails and I am in love with how mine turned out. I'll be coming back for sure. read more

ExceptioNails - My friend and I's nails! - Nail Salons Near Me - Universal City, Texas

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Wow! what can I say this place is beyond awesome. It was one hour til they close . So I was so afraid they will rush it and don't take their time, I was wrong . Tom, did my nail he was phenomenal, he took his time to do my nails and very happy with the result. Definitely going back again finally , I found a great nail salon:)I would recommend this place . read more

ExceptioNails - Nail Salons Near Me - Universal City, Texas

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I went in early on a Tuesday afternoon and there was only one other customer in the salon. I had an appointment anyway, but there was a walk in when I was there too. I felt pampered and my polish hasn't even thought about chipping just about a week later. It's a convenient, clean salon and I will definitely be back! read more

This place is great! The staff is friendly and they are very quick at what they do and do a great job. The prices are the most reasonable I've ever experienced for the great services they provide! We will definitely be coming back! read more

My first time here. Owners are husband and wife. This place was very relaxing, soft music and no TV. They had a large collection of colors. I will definitely be coming back. read more

I walked in about noon for a pedicure based only on Yelp reviews. I was very agreeably surprised at the atmosphere in this little shop in a strip mall. It was spacious, clean, bright, and had music playing softly. My pedicure was done by Quen who was very meticulous. I had selected a color to match a dress for a wedding. She painted one toe and asked if I liked the color. It was bright but I agreed to it. She painted my big toe and it was really too bright. She very went back to the polish, with my dress, and selected three different colors. She, again, painted one toe for my approval and then removed the polish on the other two without a word. It was a very pleasant and relaxing experience. I'll be back. read more

I had to wait a bit even though it wasn't too busy, but other than that! Great place. Quality work and respectful friendly nail technicians.

We just moved to Universal City and I used YELP to determine the best nail salon to visit. Guess what as usual YELP did not lead me astray. What a wonderful little salon, great service and people. This is my new go to place for a little pampering! They got me right in with no wait. read more

This salon is absolutely phenomenal! Vo and Lili are two of the absolute best pedicurists that I have ever had work on my feet. Not only do they pay attention to detail, but their massages are mind-blowing! So relaxed and feel so light on my feet!!! I will be visiting this place again soon, even if it is an hour from my home!!! Thank you!!!! read more

Lovely place, large and bright. Lots of services by friendly staff with great skills. It would be my place of choice if I lived in area.

Really like this place. I have been there several times. Good service. Like the relaxing background music. Very glad there isn't any strong odors or I would not be going on a regular basis. I would recommend this place to anyone. read more

Best pedicure I have ever had. Rachel worked hard for a solid forty minutes. Didn't carry on a conversation with other people. Acted like I was her only customer. Which was refreshing. They could use a receptionist to free up their professionals. read more

This place is fantastic. I'd had a bad experience at a place up the street, so I decided to check out ExceptioNails. I'm nine months pregnant and the pedicure felt so amazing, plus my feet haven't looked this good in weeks! One of my pinky toes the nail had fallen off a few weeks ago but somehow they made it look cute and normal. I also got powder dip nails done for the first time and they look great. I'll definitely be back. read more

I just came in for a pedicure and manicure. Due to the crazy weather, it was a couple that was in today. Environment is clean and calming. No tv's, so you enjoy time away from the constant technology, soothing music. The man was very gentle with my nails. I got the powder nails and stress relief pedi. Great price ! read more

ExceptioNails - Powder 104. Red. - Nail Salons Near Me - Universal City, Texas

New owners here. They took over from a previous with bad reputation. My son gave me a gift certificate (didn't know they were here). They accommodated me right away, on New Years Eve! Best, most relaxing pedicure! Give them a try! read more

Im new to town and was looking for a nice nail salon after getting bad customer service at another. The owner immediately made me feel welcome and offered me a beverage. They explained they just became the new owners about three weeks ago. He did an awesome job and definitely will be a repeat customer. read more

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I have been going to this nail place every since the new owners started in 2017. They know me and my daughter by name and talk to us like we are family. They are so professional and friendly, very good at what they do. What I really love about this place is that they take their time no matter how many people are waiting. This is my favorite from all the nail places!!! read more

Honestly pissed, I've been here several times and never had a problem, unfortunately the main lady and tech that usually get requested because they are experienced did not do mine, I believe the gentleman that did my nails is the husband and he doesn't even have a license on the wall. Went in to get a French tip and he sanded down too much acrylic to where they didn't fit my natural nail bed. The nails he applied were crooked which makes my already crooked fingers look worse, I go in the next day to get something worked out and he just sands them down more, instead of fixing anything, he's the professional and should know what to do or replace the nails he did, but of course he's lazy and unskilled, very disappointing and will be going to bliss nails in the future. read more

Excellent service! Received a pedicure and was extremely happy with the results. Comfortable atmosphere!

Came in today for manis and pedis for my daughter, husband and myself for our daughters birthday and the staff here was very nice and accommodating. They did a wonderful job for all of us and we look forward to coming back again! read more

So I called on Thursday to make 2 pedicure appointments for 2 pm on a Sunday they do good pedicures suck at manis my last here was all streaky. We get there 10 min early told to pick a color then we are shown to our seats the. Told they are running behind. So my mother and I wait. We waited 30 min and still nothing. The water is cold no one came back to check on us give us an update offer to warm our water nothing. So we grab our shoes to leave I talk to one of the girls and the truth at last " I forgot about the appointments and you" they had walk ins come right before we did. Rather then make them wait they took the walk ins and made the people with the appointments wait. The purpose of marking an appointment is so that you don't wait. This was horrible treatment of a regular customer with appointments. They lost my business I will not be back they did not even care. Don't bother making an appointment they won't honor it. read more

Been there a few times and they do a Crappy job! They use old polish. Only painted half of my nails. Will NOT go back!!!!! I also told the owner btw she was the one doing my nails... well half of them until she got up and made her husband finish them then sat back down to paint them. She did ask if everything was ok. I said no that this nail job was the most crappiest job I've had done in a while. And she didn't do anything to try and fix all the mistakes they had made. Regardless I won't be back. Lesson learned. Would not recommend. Being a business owner myself I wouldn't let someone walk out my door knowing that they were totally dissatisfied. It would take more than one more coat of old polish to fix this nail job. read more

Just had a wonderfully relaxing and professional pedicure in a quiet and peaceful environment. I chose this location because of the good yelp reviews and I was very satisfied. I will come back for sure when I am in town! read more

Wow! Visiting Randolph AFB with my husband and needed a pedicure. So glad I came across this place which is only about 5 minutes outside of the gate. Clean facilities, excellent service. I did the indulge pedicure and it was well worth the price. The massage was long and my nails looked great. I'd definitely recommend and will return the next time we come to Randolph AFB. read more

Exceptional customer service! Nail technicians took their time and made sure my nails were perfect! Atmosphere was relaxing and salon was very clean. Will definitely be back! read more

This was my first time here and Jacy was excellent. She was meticulous and took her time. She was very courteous and polite. The shop was clean and nice. I will return and I loved my nails. Great job Jacy. read more

Great place to get your nails done .Have always had a hard time looking for a good clean location,and not only that owners are super friendly . Relaxing place with calm music in the back ground . Highly recommend them .Worth the drive. read more

This place was very warm, inviting and clean. The owners went above and beyond. She asked how I like my pedicures done (length of toe nails and such). Usually salons just do a random pedi and call it a day. It was a great experience and I will be returning. read more

This place is great! I read some negative reviews from a few years ago, but apparently they've renovated or changed ownership or something. There are no annoyingly loud TVs, the prices are fair, and the service was incredible. My Technician was extremely friendly and did a very relaxing pedicure. I will definitely be back! read more

I chose this nail salon by using Yelp because of the great reviews. Now I see why this salon receives five stars. I was greeted with a smile at the entrance by the owner LiLi. Angela was my technician and she was fantastic. She was thorough, gentle, and kept her station very clean. I will definitely be back, thanks for a great experience. read more