Hey Yelpers!!! Here I am again with another great find this week! I can't say enough about the care…read moreI've received here. I am completely floored by the level of care this clinic doles out, daily! When you're in pain, it's easy to feel out of sorts and cranky, but coming here makes all my pain bearable, because of the level of customer engagement and care! * My notables of course, and in no particular order...wait, I'm lying. Of course the part of me that's Type A has an order, and just like me it's complex. So, in the order of hierarchical engagement (don't ask, I'm complicated lol), it all starts with everyone at the front desk! They make the check-in process so easy with barely any wait-time. Truly like clockwork, how many times have you waited 15-30 minutes, sometimes longer, way AFTER your appointed time! How annoying is that, when healthcare providers have no respect for your time?! Well nothing to fear about that here, it's a finely tuned machine! * Anne in the office oriented me to what to expect and pretty much gave me a general idea of what to expect! Her winning smile is as authentic as it can be, and she introduced me to my next notable person. * Dr. "B" (can't pronounce his name), is a floating Dr for this facility, but somehow the Universe knew the type of personality I'd sync with...not stiff/conservative and with a lot of personality! He was very informative and made me feel at ease! An absolute sweetheart and professional, he's also a medical doctor and knows his sh*t! * Dr. Richards has a more tranquil and laid back demeanor (an easy confidence) and balances out the spectrum of medical personalities well. He gives you a feeling of peace & has the most amazing technique when adjusting my neck! No clack clack of that horrendous clicker (activator). Holy moly, I've got 2 favorites in one place! Be still my heart! For added context, he's an Aries like me, so the Universe has blessed me twice. * Marisela runs the show with the therapists and organizing who does what, and goes where. The place can get pretty hectic at any given hour, but she somehow knew which therapists and doctors works well for me, and if that's not a sign of true caring, and exemplary customer service, I don't know what else will! I simply adore her for taking that extra care to know her clients. * I love all the therapists there, however, in terms of holistic care and what I needed, Zadkiel has the strength and technique perfected and now I am able to sleep soundly because of his ministrations. I could go on and on about this place, it's my slice of heaven and has alleviated so much of the pain sustained in my neck and back. Truly grateful to each and every one! Lastly (I know, I know), medical professionals often go under appreciated and so it's one of the many reasons I take the time to write reviews that reflect my unique and nuanced experience. If I could give this center 20 stars, it would still not be enough to express my gratitude and affection for the heart of the people all ensconced in one place! They deserve pizza parties every week!

I was referred to this clinic to to an accident me and my son had. The moment you walk in you are…read moregreeted warmly by the front desk. I was then greeted and sat personally with the office manager MONICA which she guided me and and informed me the process and what was gonna be done. Monica has shown the upmost exceptional customer service and kindness. She had helped watch my son while I was doing X-rays who she went above and beyond for me. Therapist are involved kind and really want to make u feel comfortable and making sure the Therapy is helping. The facility is clean organized and everyone works carefully and efficiently from the office to the doctors. They prioritize your time they are extremely flexible with scheduling and they don't not make u feel stressed or pressured.I highly recommend this clinic and I'm very happy I'm am here.

Excellent service and professional people. Sonia is the best, she is very knowledgeable and…read moreprofessional. 100% recommended.

Sonia was punctual, professional, and friendly. I was able to book an appointment with her at my…read morehome. She made sure to use proper covid precautions. I received my report in 24 hours. I would recommend her to anyone. Thank you!

what a wonderful thermography experience we had with Lori Cestaro! My husband and I both went for…read morescans. I got a breast exam, my husband got his upper body and feet scanned. Lori started with educating us thoroughly on the company, procedure, showed us thermal images to see what all the colors meant. She took the images and showed us so we could see, was very attentive and gave us that medical professional/patient engagement one could only hope for when you go for any health appointments. We got our extensive reports that same evening and next morning. Truly amazing how fast they work and truly are so detailed in the report with suggestions on what to do next. I had great news and my husband has had issues with pins and needles on his foot and his head and neck area. We were able to narrow down what could be going on with him just from those snapshots and the report. Now we know he needs to follow up with a couple of specialists and I am so relieved. Another bonus is they don't just send you off with meds, and no radiation, very important! They scan any part of the body you want where you're in pain or any discomfort, they also have an immuno scan, to let you know how your immune system is and where if there's inflammation, it's coming from, just amazing! we are fans for life and am very grateful to Lori and her team!

Thermography is a great way to screen for "red flags" in your body, then you could follow up with a…read morespecialist if you so choose. You can select specific regions of interest for scanning such as upper body, full body, etc. Lori, the clinician, is professional and easy-going. She is flexible in scheduling and is available at multiple locations.

October 2024, went to have an MRI with contrast. It took about three hours. I knew something was…read moreoff. Sure enough, they called a few days later and said they'd made a mistake and had to repeat the entire procedure!! (FYI, contrast should be limited and is tough in the kidneys). I went back, had to do it ALL again. They offered no apology or discount, although I spoke to the owner voicing my extreme displeasure with not only having to waste my time, but with the overall discomfort of having another procedure with contrast. Just received an additional bill for said service (March 2026)!! Just don't go. Very unprofessional.

I was very impressed with their service. Nancy at the front desk was very helpful and professional…read more Carlos my tech also very professional. I like how the MRI tells you how. many minutes in each picture. I would come back here again!

I had an amazing experience at Trufa Med Urgent Care in Surfside on the 4th of July. I arrived just…read morefive minutes before closing, and instead of rushing me, the entire staff treated me with kindness, compassion, and genuine care. I have asthma and had completely run out of my medication. Since it was a holiday, I couldn't reach my doctor, and most pharmacies were closed. Dr. Shane Naidoo was incredibly professional, patient, and caring. He took the time to make sure I received the treatment I needed and never made me feel like I was inconveniencing anyone by arriving so close to closing time. The nurses and staff were all warm, friendly, and attentive. They even stayed after closing to make sure I was okay and helped me find a 24-hour pharmacy where I could fill my prescription that same night. I am truly grateful for the exceptional care I received. It's rare to find a medical team that goes above and beyond the way they did. I highly recommend Trufa Med Urgent Care to anyone looking for compassionate, professional, and outstanding medical care. Thank you, Dr. Shane Naidoo and the entire team, for everything you did for me!

This is the most beautiful medical practice I've ever been to. Aesthetically it matches any luxury…read moremodern hotel. The clinic is spacious and comfortable and the rooms are equipped with the latest medical equipment to guarantee a modern and comprehensive approach to whatever concerns you have. There also is a lab for testing and radiology in-house guaranteeing you'll get your results right away. The staff is eager and friendly and Dr. Naidoo is one of the kindest and thorough physicians you'll find in Miami. They also offer wellness IVs in their beautiful IV lounge for those without a medical emergency but still want to experience this beautiful place. Run don't walk.

Very professional. Through job. Pretty prompt service with an appointment. Plenty of free parking .read more

The facility needs an aesthetic upgrade. Also, I was charged a copay, refunded a portion of it in…read morethe same day because an error was discovered, and then billed for the portion that was refunded. I tried to explain to the person in billing what happened, but it seems as though I owed the refunded portion because someone made an error. I paid the refunded portion on 12.27.24 and now I am receiving a bill once again for the same refunded portion on 1.23.24. Who is managing this facility? The people were friendly, so I will give 3 stars for that.

Everyone was really really nice, my wife was well taken care of, they made sure that she was…read morecomfortable.

The front desk is superb. However the doctor should not be working with claustrophobic patients…read morethat need an MRI. As it is extremely difficult to stay in the same spot for 30 minutes without moving, this is even more difficult for a claustrophobic patient that is being kept in a tiny enclosed space. After about 20 minutes I began to struggle and twitch a bit. I was determined to get through the MRI but the doctor had placed headphones over my ears with horrific music playing. Over the horrific music he is yelling "STOP MOVING" After his third time scolding me I decided to end the session as I could feel panic arising and taking over my body. I just needed to move my body and get out of the tiny enclosed space. The doctor was also rude, cold, and had ZERO manner.

I am extremely disappointed with the service at 3T Radiology, specifically regarding the front desk…read morestaff/receptionist. The level of customer communication is absolutely abysmal. Instead of being helpful or professional, the attendant was highly sarcastic throughout our interaction. To make matters worse, she condescendingly insinuated that there was a "language barrier" just to avoid doing her job and explaining the process properly. I tried to call back after sending over my ID cards to cancel the appointment due to the bad service and she didn't pick up the phone anymore.

I was confused when I first went to 3T Radiology. I thought that there was only one office at 310 W…read more41 Street in Miami Beach, where I had a CT scan a week ago. When my doctor prescribed an ultrasound, I went back to 310. Yesterday at 310, I found out there was another office upstairs at 300 W 41 Street with an entrance a couple doors down from 310 W 41 Street. They do ultrasounds upstairs. So I thought I better do another review for 300 because things were different upstairs. Things went very smoothly upstairs, contrary to downstairs. I arrived a little early. Checked in and sat down. Within 1 minute, the ultrasound tech called my name and whisked me off to the ultrasound room. Within 30 minutes, she was done, and off I went to do other errands. She was very nice and professional. I am impressed with the customer service upstairs and would return for any future visits.

Really 2 rating, times/ appointments con spend a lot of time standing around…read more A equipment old. Small chamber/

I had a Mri at this facility this week I was extremely happy…read more They were on time The staff was very friendly and professional The facility was extremely clean and neat The equipment was top of the line And I was amazed how fast the Mri was done. Fast friendly awesome place. I highly recommend them. Thanks Open Mri of Miami Dade ESTRELLA B... Aka Star

My name is Rolando , new on the Medicaid process I have…read morebeen two days trying to book and appointments with Doctor Raudal Garcia and the bureaucracy is unbelievable . Don't know the doctor but the system is broken

Attention Patients,…read more I'm afraid to break this great sadness news that i just learned all fro my experience by seeing true color of patient care service turned out biggest disaster and no longer providing excellent choice for patients deal with horrible care without having any treatments it shown that there was only two streets they will only welcome for patients use free doctor visit by no costs and free medical transportation through Lyft nothing else more. Pros: free Lyft rides for only related to medical needs,free medication,and blood lab works, free Covid vaccine shits back in 2021-2022. Cons:No refferals, lack of patient care,and limits for not taking what patient needed by his or her rights. "Employees won't listen and only going to relay on director nor chenmed owner By corporate under same nonprofit organization.. I urge for you who needed to see excellent PCP Physican contact your health insurance provider directly switch to somewhere else nearby your home location area by excellent patient care service through healthcare system clinic to keep yourself secure away from risk by having health scare and risk effects! You will feel more confident when you see huge improvement outside of this horrific ChenMed clinic under nonprofit organization with no doubts.. Please listen to your own body it comes first for your health sake and use your own power!!!! This is a truth fact when I went to see my ENT specialist several times throigh this year left me severe painful ear inner infection for almost seven months outside of ChenMed clinic somehow my ent specialist office told me they tried reach out chenmed via refferal department it turned out nobody did not take agreement signature from my pcp Physican because of ChenMed director and ceo founder turned it down by refusal caused me not able to see my ENT specialist whom I have seen for over five years without any issues until I found out more realistically details from ChenMed operator then it was where I went to see my PCP physican regularly even office manager explained to me more clearly that they had to follow what ChenMed director ordered them to do every by his restriction policy although ChenMed Corporation for not doing all what patients wanted or needed for referrals by going see specialist outside of clinic without following health insurance network where it would be accepted for patients needed by treatments. It was ChenMed director and CEO founders fault for breaking surface and kept me banned from seeing my ENT specialist for my painful ear inner infection,allergies,and Tmj. I already took my paper from ent shown to my doctor proof that who I always has seen same ent specialist for more than five years under same name. My doctor and I agreed on same page even it wasn't her fault because she didn't have her authority anything which she is stuck with her supervisors restriction rules only will do for their own preference without following for every patients health insurance providers. The director told me they only take big focus on only one big nonprofit organization who only work with ChenMed providers only and didn't even care for whatever patient use health insurance it has to what patients has to use under same clinic only. I checked with my health insurance they told me it was no problem for where I go for every specialists appointments outside of clinic under same network under my health insurance it always has been accepted without conflicts. I was complete in disbelief shock to see how limit for every primary physican has no authority power do by his or her job due to their supervisor via ChenMed corporate headquarter team turned out only use empowering didn't allow doctors use his or her authority do referrals from what patient requested for. It was so devastating to see how it developed more difficult for me going through so many struggles without knowing truth until I found out more from my ENT specialist office management team they urged me to change new doctor for better health care system so I took their wise advice and made my big difficult decision to leave this nightmare ChenMed clinic to put it behind my chapter take turn for better direction keeping myself more healthier playing it more safe. Beware, there is nasty, impatient,pushy, & unprofessional head nurse petite slender Hispanic female with bob short-medium length hair with clear glasses whom gave me blood labs work after it was done before I went home didn't even get my antibiotics on same day after my primary Physican ordered it also turned out unpleasant visit. It's worthless to put up with unreliable and sketchy clinic; you can do it better without them go see somewhere else for outstanding medical health care system by five stars without pill you down.... Stay safe and well (heart)