Honor your price. However, it's too late for me I will return the computer and the $180 membership…read moreI purchased from you two days ago and take my business elsewhere, such as Costco. Also, closing my Best Buy credit card today.

Harassed for walking in and can't find help in Magnolia section for home theater. Perfect storm of…read moreterrible customer service that makes me feel not so bad about losing physical shopping stores. Overhearing conversations of other customers, staff knows so little about the TVs they shouldn't even be offering advice.

No lines Service was fast…read more But totally useless went in about a cellular issue Never asked Fo My account info Took out SIM card with phone still on Blamed it on Apple Will not be back

Had a REALLY bad experience at this AT&T. Went in to pick up a preorder, guy got the box, and…read morepractically threw the phone at me. He asked for my number, and then told me you're all set, he made a mistake, blamed it on me. He then walked away without saying bye, just literally walked away after he realized he had made a mistake. I then went up to another associate, told them what happened, and he said he would call the store manager over. Store manager instead of coming to fix the situation, came over yelling and saying that next time I should talk to the associate more. LIKE THAT'S HIS JOB, I don't work there or know what he's doing. I told him what he was going to do for the mistake his associate made, he said he would issue me some credits (let me just remind you, they NEVER asked for my ID to verify my account, so someone else could have just walked in and gotten the phone). At that point, I asked to speak to his higher ups, and he gave me his card, walked away, and told me he wasn't comfortable to give me the store number or anything else. I would advise for no one, absolutely NO ONE to go to this AT&T store. They show no respect for you, or care about what they're doing.

Just finished getting a new Samsung s 25 fe here. Been using a flip phone for 22 years. I'm new to…read morea smart phone. There's a great guy here named Andrew who got me set up; I mean my bill with a veteran's discount to how to navigate this thing. This man has patience; he's a gem. Ask for Andrew Fisette...a gentleman to boot! I never upgraded because I didn't want the hassle...what a dope I was! Thans again dear man.

Terrible service, one of the worse experiences I had in my life. Two weeks ago I needed to change…read moremy phone and update it. Let me summarize, until today I went back to the store 3 times, I have called customer service many many times, and all in all I have spent 16 hours on trying to fix the issues and it has not been fixed yet. I tried to call the store directly its impossible, the number they list on the web-page is a central number and even they could not reach the store for 30 minutes. Never mind to get a District Manager its like trying to get a VP from the CIA . Why the store does not have a DM name and phone number, why the store does not provide a number directly on the web page, why they do not train the employees better, why we customers have spend 16 hours to get something done right, that should take at most 2 hours. (All times when I visited I was there at 9.50 am just so I do not have to wait) All in all Verizon and the Customer Service is D- or 20% at most)

Every couple of years I crack the Zagg glass protector on my phone and I zip in and get it replaced…read morefor $10 at the Kiosk in WestFarms Mall. The technicians are always efficient and polite, and my phone feels like new when I leave.

We have used this ZAGG kiosk for years. It always depends on who is working if you get quality…read moreservice or rude, incompetent staff. I've stopped using them for my apple watch cover because they can never get it right. This past Sunday was the worst...my husband went to get his phone screen replaced and they claimed that phone has never been serviced by them. This is a bold faced lie. He has had that phone for four years and needs a replacement every 3-6 months and ALWAYS has gone to them. He was last there in October. Receipts, unfortunately, do not show the phone type. The worker was rude, insisting we had purchased the screen shield elsewhere (no) and even commented that his phone case wasn't from them. That has nothing to do with the screen cover and, no, your cases are way overpriced and cheap! BUT, he will happily sell us a new plan for $45 instead of the ~$12 we should be paying. What a rip off. They can see how often we are there (we have a total of three phones on the plan) and know they are losing money! Avoid at all costs! Rude, incompetent and apparently now running scams to get more money!

I had went in there for a birthday gift for my girlfriend, and the service was awesome a young…read morewomen named Deanna took good care of me on finding my gift which was a really nice pair of earrings right in my price range. Deanna was super helpful and it seemed like she wanted to be in at work made the whole experience super smooth, so I thank you and the rest of the staff that was there!!

My (now) husband and I had the pleasure of working with Blake a couple months ago. He was extremely…read morepatient and genuinely interested in finding us the perfect wedding band for my husband (and let me just say, it is absolutely gorgeous!). He let us know his honest opinion about the best bang for our bucj and truly had our backs. Blake was so personable and even helped us design some custom jewelry we inquired about. Michael's was a great experience overall but Blake - he is our jeweler hands down! The company would be wise to keep him around

Drew was great. Came in to resize a watch and look for a new one. Very helpful. Highly recommended!read more

I went to the Michael's Jewelers West Farms location this morning. I've been a very good customer…read moreof Michael's for over 20 years. I went to Michael's in response to the printed invitation I received at the store a few weeks ago. Based on the advice given to me back then by Michael's personnel, I made sure to bring the documents Michael's gave me for the watch I purchased on November 19, 2011 for $375. The appraised replacement value certificate from Michael's states $525. Attached are copies of these documents. The watch has never been exposed to any elements, still works perfectly, and is in the same condition as the day I purchased it. I was only looking to sell it because: (a) I received the invitation from Michael's, (b) I wasn't wearing it very often because the watch face is a little small for me now that I need reading glasses, and (c) I totally trusted that Michael's would offer a fair (although not good) price for it. I understand they need to make a profit. The Michael's gentleman who looked at the watch and documents today started out by saying "the problem with these watches is ..." and proceeded to tell me how it would cost Michael's at least $200 to have the watch reconditioned for sale. I immediately recognized that he was setting the stage to offer me next to nothing for the same watch that Michael's sold to me as a valuable and timeless treasure. He offered $75 for the watch, or the value of the 18K gold in the watch (which he said would be less than $75). When I mentioned that I was thinking of buying a new watch at Michael's, he said that he might be able to give me more for my watch depending upon which watch I would be buying today. He started to get up out of his chair so I could show him which watch I was looking to buy. You can probably guess what happened next. I left the store with my watch and documents, and have no plans to shop at Michael's ever again.