i've came before and have had eh service but today Nhan did his thing! I'm only going to ask for him from now on he did such a great job and took his time!!! And he was so nice too! read more

Executive Nails & Spa West University - Acrylic set - Nail Salons Near Me - Houston, Texas

Nails are incredible as always. I found it interesting though that almond gel x is considered a "special shape" and adds a 5 dollar charge when the nail literally comes pre shaped this way and requires minimal filing. Seems like a rip off to me as it literally requires no extra work. I then assumed it must cost more but looked on amazon and prices for almond and square in the brand of gel x nails they use. Almond and square are the same price. Updating policy on "special shape" should be looked into read more

I had a pedicure done two days ago! She did a great job on my actual pedicure but the gel polish has already begun to peel off. Normally it will last around 2+ weeks. This gel didn't even last me three days. I would give 5 stars but the main reason I get my toes done is so that I can wear sandals and have cute feet... But now I will have to go get these redone asap and pay $60+ again. read more

Executive Nails & Spa West University - Missing gel on my toe nail - Nail Salons Near Me - Houston, Texas

The facility here was incredible. Everything was beautiful and so clean. My service was mediocre. I was so excited to come here to get my pedicure done. I saved up my coins to splurge on myself and the service I got was subpar. The person who did my pedicure was Joyce and I had to keep telling her what to do and to do more of it because she was doing the bare minimum. I chose the top of the line pedicure and was not happy. I came home and looked at my results and was not satisfied. I'm very disappointed. I paid so much money and my feet do not look good. The bottom of my feet should feel like a baby's bottom for $51 but it's feels exactly the same as before I got the pedicure. Now I have to go scrub them myself....shameful. read more

Executive Nails & Spa West University - Nail Salons Near Me - Houston, Texas

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I've been coming here for 3 years almost, great place. Great selection of colors which is difficult for me because I'm only allowed to wear pink, red or white bald for work and they have a wide range of colors. Service is always great, no complaints and the vibe is very pleasant modern and upscale. read more

Executive Nails & Spa West University - Nails, French tip and chrome - Nail Salons Near Me - Houston, Texas

I finally had my first bad nail experience here. Even with a scheduled appointment, due to them being understaffed that day, they put a tech named 'Vivi' to do my nails and she really did not do a good job at all. I asked to have my cuticles done and all she did was butcher the top of my cuticles with the dremel, leaving them looking horrible. And then she rushed through the rest of the job leaving me with what you'll see in my posted pictures. She never really took her time to check her work and when I went to check out, the manager looked at them and pointed out how bad they turned out. He was nice and offered to have me come back to have them fixed for free but I still had to pay $62 for a bad nail job. If this had been my first time coming here, I'd never have come back. I'm very leery about going to get my free fix. This may be my queue to look for a new place unfortunately. read more

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I went on a Sunday with a group of 3 friends. We had made appointments for 2pm and we were seated within 10 minutes but the actual pedicure didn't start for almost an hour later. The staff was super friendly but seemed like they were short staffed this day. The pedicure was lovely and included massage and paraffin. They offer cocktails and spa water with cucumber. It looks clean and they have a lot of options for nail color. read more

I am a loyal member at executive nails. However, my last visit was not to my liking. I had my nails done and as always i always ask that my nails are cut down to a medium length. Although the technician had already applied my nails on as i kept telling him medium length he kept them long. I proceeded to mention that they were too long and his reply was too late now. I spend a LOT of money in this upscale nail salon. I never complain much about anything. However, my money is spent just like all the other customers and i feel that i should be treated with value just like the value of my money everytime i come into the nail salon. If a customer is not please with the service by all means accomodate their request respectfully. Not by responding " Too Late" read more

I went to Executive NS this morning for the first time ( my daughter goes there) and I really liked it. Lily took her time to spoil me with my Herb and Citric pedicure, and every time I looked at her she smiled at me. Another sweet lady did my manicure, can't remember her name, and did same. I asked for extra time feet massage and it was super! I do recommend this place. I am going back. read more

Executive Nails & Spa West University - Today's mani pedi - Nail Salons Near Me - Houston, Texas

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The nail service itself was okay, but my experience was completely ruined by a serious issue. While I was at the salon, my AirPods went missing. When I checked their location afterward, they were showing inside the nail salon. Based on this, I believe an employee may have taken them. I informed the staff about the situation, but no one made an effort to help me look for them or investigate what happened, which was very disappointing and unprofessional. I value honesty and customer trust, and this situation made me feel uncomfortable and unheard. If this issue can be resolved, I would be willing to return in the future, but as of now I am unhappy with how this was handled. read more

Great customer service, always so nice to me. Everyone is so professional and friendly. This is my favorite place. read more

Executive Nails & Spa West University - I showed Jasmine a picture of what I wanted and she did an amazing job matching this picture - Nail Salons Near Me - Houston, Texas

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I always get my gel x manicures with Sofia, she's so sweet but also quick and efficient and shapes my nails perfectly! The salon is always clean and beautiful, they offer drinks or fresh cucumber water while you enjoy your services and there's also plenty of parking. read more

Executive Nails & Spa West University - Nail Salons Near Me - Houston, Texas

The manicure is horrible and I don't face time to fix it. So upset and waste of money. See pictures below. read more

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Really happy to have this open in the neighbor - it is very large, luxurious, and reasonably priced. There is also a "VIP" or private room that is a few dollars more expensive. They have a full bar - never thought I'd be reviewing drinks at a nail salon, but they were tasty! I got the red lotus (pomegranate, I felt like there was some coconut too) and my friend liked the cucumber Collins (cucumber, but there was also a hint of lychee?). The techs I got were pretty consistent. Would need to come more to see if I like anyone specifically. Right now they are running a special where if you book an appointment for 3 people, you get 30% off. What a steal!! Expires 12/31. read more

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I was here for the first time, and I had an amazing time. For every season, they have a wide variety of lovely hues that are in style. The atmosphere is soothing and everything is immaculate. Elly serves me so well. I got the Jello Shot and the service was great. In every stage, she is kind and meticulous. There is no doubt that I will return here. Everyone is so incredibly kind and sweet. read more

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Poor service. Requested for eye brow waxing after manicure and pedicure. No one came for a long time despite asking for the service three times. I left to pay and then the man at the cashier said that they do not have a technician to do it. Very poor service. They didn't even bother to inform me read more

So, I liked this place enough that I went here 2-3 times in a row before I developed toenail fungus. I had a chat with my podiatrist & said I think I caught it here & she said I wasn't the first patient who thought that. I know at one point, I felt like she was are faking that the instruments were sealed in a sterilized packet. I dismissed my suspicions until now, a year later since I have been dealing with the consequences. I suggest customers take a careful look at the "sealed" packages when their tech opens them. And shame on the business of this is true. Your cheapness & deception has caused me over a years worth of recovery, trying to get rid of this fungus. read more

THIS PLACE IS AMAZING!!! The nail salon was very clean and they offered drinks and snacks. They are super kind, precise and amazing at there job. I went to Rosie and she was very great and kind. Definitely recommend coming here! 100% will be coming here again! read more

Staff very nice and welcoming, the drinks were delicious and my nails turned out wonderful!

This place is new, clean and full service. The staff is friendly and I did a good job on my shellac manicure. Parking lot is small, but they have additional parking in the back. Great drink options served in a real glass. Will be back for the good service and quality job! read more

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I finally had a great experience at a nail salon since I've moved to Houston. Kaylee is amazing. Would recommend her. She did such an amazing job on my nails. read more

The place was nice ! But I only got small nails and they over charged me! My toes was itching after a while so I'll never go back there ! But the service the people there are really sweet ! And my nails came out beautiful but expensive for short nails. read more

My new favorite nail salon! Came here by chance and it's my new go to! Tracie was amazing, best pedicure I've had in a long while! Great way to celebrate my birthday with my two daughters! read more

New to Houston and needed a quick mani pedi. Service was quick and well cared for. The coco Bellini also helped set the mood for a relaxing experience. My only issue is their menu of service has not been updated, I initially was looking for brow laminate service which I sadly learned they no longer offer. read more

Executive Nails & Spa West University - Regular French Mani - Nail Salons Near Me - Houston, Texas

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Michelle was amazing! Great service and my nail design looks amazing. I got a full set with gel design and chrome. Love this look. read more

Executive Nails & Spa West University - I got a full set with gel overlay - Nail Salons Near Me - Houston, Texas

1st time at this nail salon. Michelle did my gel manicure. Wanted a Tiffany Blue but the two colors I chose were off. Michelle actually mixed a custom color for me!! It was perfect!! Superior quality in a mani- meticulous care of my cuticles, and removal of gel. She listens to what you want and puts customer service above everything else. I'm pretty picky and I won't go anywhere else!! The salon itself is bright, and modern and clean. The bar is beautiful and there is a cute area for children's pedicures. Really adorable. Looking forward to going back!! read more

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Workers were very nice and polite, service was pretty quick and very high quality. Super happy with my nails they turned out so well! read more

Executive Nails & Spa West University - Nail Salons Near Me - Houston, Texas

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My boyfriend and I walked in no appointment on Sunday, they were nice and friendly, worked fast. I got a manicure and pedicure done, I didn't want the lady to put the fake nails on for my manicure as my regular nails were long enough for what I wanted, but I don't think she understood me. I love the color and design we chose, everything was very nicely organized and clean not chaotic. Overall I enjoyed my experience and we will be back. read more

Executive Nails & Spa West University - Manicure - Nail Salons Near Me - Houston, Texas

Clean and beautiful salon! Michelle does incredible work and I highly recommend requesting her! She can do anything from a classic manicure to nails that are a work of art! All the staff is friendly and kind. Definitely recommend this salon! read more

Executive Nails & Spa West University - Gel Manicure - Nail Salons Near Me - Houston, Texas

This place had the WORST customer service I have ever experienced. My friend and I checked in over an hour before the place closed. We waited for 40 minutes before we were told that they were short-staffed and there was no time for us to get our nails/toes done. We had asked politely a couple of times while we were waiting, but they completely failed to mention that and said they would be with us in a minute. When we were leaving, they did not seem very apologetic. Very disappointed. read more

High volume nail business with terrible customer service! Rushed from Katy to be on time only to be forced to wait! Not worth making an appointment because they made me wait 30 minutes. Had to return the next day because my nail tips were "lifting" from inadequate application. Manager was rude and insensitive. The location in "The Heights" was sooo much better! Thought my experience would be just as great... different franchise owner! Beware! read more

Executive nails is very clean and beautiful inside! They have the best cucumber water and a full bar! The staff is very attentive and nice. The nails are on the pricey side especially if you're doing any type of designs or special shapes. $90 (not including tip) that was just for my gender reveal design nails & dip powder. There nails typically last me a month and a pedicure over a month. Good quality just be ready to pay! Brian normally does my nails I would recommend him! read more

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The service here was excellent. I really enjoyed the service the atmosphere. The people were really polite and nice and gentle.

10/10. Service can be slow sometimes. Clean and pretty! I like to add in a shoulder massage for $1/min!

This place is great! Jackie is the best employee that works here, she turns up fr. Everyone else is good as well, but it is clear and evident that Jackie is above average. And the pina colada drink goes crazy. This place pays attention to detail and customer service is a top priority of there's read more

Amazing service! Diana and her coworkers were amazing with my family and I! Very clean location and bright. Will be coming again. Drink is included with service read more

Executive Nails & Spa West University - Nail Salons Near Me - Houston, Texas

Fantastic new nail salon close to home in West U! The building is gorgeous-never seen anything like it with chandeliers and white/gold decor. The staff are extremely attentive and helpful-tell them what you're looking for and they'll make it happen. Did I mention there's a full bar with a free cocktail menu? Genius. Elly did my full set today (acrylic ombré) and they look beautiful! Highly recommend. read more

Executive Nails & Spa West University - Acrylic red ombré full set by Elly - Nail Salons Near Me - Houston, Texas

Went for the reopening this weekend it is a beautiful salon. Loved Tee who did my dip manicure, he was meticulous and did a fabulous job. Four stars because Tina who did my pedicure did a really subpar job and I had to ask for repaint. Paint was all over my skin and it was smudged everywhere. I have never had that experience before but they did take off the polish and repaint. But for such a nice salon I have higher expectations for attention to detail. Would be willing to try again. read more

Executive Nails & Spa West University - Nail Salons Near Me - Houston, Texas

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My nail tech is super nice, I got exactly what I want. High quality, would highly recommend.

Just newly open and hesitant to try. Usually places are still working out the kinks. But if there were any kinks I did not notice them. Had a pedicure with Jennifer. She was friendly and so accommodating. Absolutely the most relaxing experience and definitely enjoyed the laid back spa atmosphere. It didn't hurt that they have an open bar (on the house!) but I enjoyed a hot jasmine tea. It's a beautiful venue but does not feel pretentious or stuffy. I will be back! read more

Executive Nails & Spa West University - Pedicure area. - Nail Salons Near Me - Houston, Texas