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    Executive Surveillance Service

    3.0 (2 reviews)

    Services - Executive Surveillance Service

    Security system installation

    Security system repair

    Security monitoring services

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    San Marino Security Systems

    San Marino Security Systems

    4.8
    (234 reviews)

    San Marino Security Systems installed both an alarm system and a camera system. After a brief,…read moreunpleasant encounter with the other security company P--t, we realized that we needed a security company that would "not just send a sales person " but a company that would do the job. After all, we are talking about home protection, not selling shoes here. The alarm installers showed up on time, introduced themselves, and were very easy to work with. Thank you, Ulysses, Marlin, and Edison. Then we had San Marino replace our old camera system. They did a fantastic job of getting all the cameras to cover the strategic areas. I was impressed! Thank you Dennis, Victor, and Chris. I will soon replace my alarm system and cameras at my business, and recommend San Marino Security Systems to anyone who may be serious about protecting their home with an alarm and camera system. They are the best in the business!

    I just had my security system upgraded with new equipment and new technology by San Marino Security…read moreSystems. This company is top notch, both in service and quality of work. Phil (owner) is super knowledgeable and patient, explaining all the functions and different details of the system to my wife and me. The technicians, Dave & Ulysses, were very professional and respectful during the whole installation. They arrived on time, wore shoe covers inside the house, and cleaned up after themselves at the conclusion of the install. They answered all of our questions and finished in a timely manner. Everything with this process was seamless working with SMSS. From administrator Jenny, technicians Dave and Ulysses, to owner Phil, everyone showed why this company has been around for decades and will be around for decades more!

    Valley Alarm

    Valley Alarm

    4.4
    (375 reviews)

    I have used Valley Alarm for yours. Recently had problems with it and they came out at a reasonable…read moretime and fixed it. The serviceman was knowledgeable, kind and fixed the problem within a few hours. So happy for Valley Alarm being so professional and prompt!

    We've been a customer of PV Security for decades, which was bought by Valley Alarm and absorbed…read moreinto their system years ago. Had assumed all these years that our house security was adequate but recently was horrified to experience that it very much was not, and more importantly, that the folks at Valley Alarm were not trained properly, made a ton of mistakes, and made for a very stressful holiday. The day before Thanksgiving, we received text alerts of a burglary - nothing else. No idea if this was a fake text or anything, as it provided minimal information (the title: BURGLARY) . Everything that transpired after was across the board an extremely negative experience: 1. I had to call Valley Alarm to get more info. Each time I called, I was on hold for at least five minutes - terrifying when you've just received a text saying BURGLARY. To add insult to injury, the hold music is an advertisement for VA saying that "agents will be on the phone in seconds." 2. I spoke to multiple agents, and none provided sufficient information or answer any of my questions adequately in a way that would reassure me. 3. Horrifyingly, I had to be the one to tell VA to CALL THE POLICE. They were supposed to have called me first, and immediately dispatched the police. Neither happened. In fact, when I called the first time, the agent was a very blase "oh, do you want us to call the police?" Uh YES. And then once that happened, they provided zero follow up information. I eventually found it easier to call my police station directly, and speak to the police via my neighbors. 4. ALL OF THIS WAS A FALSE ALARM. Valley Alarm NEVER provided an explanation of why we had received an alarm. The neighbors never heard the alarm, and when we had someone check the house, there was no sign of anything amiss. 5. After all of this (and before we were able to have someone enter our house) I called VA repeatedly to make sure that our alarm system was still actively armed. Every person gave me a non-answer in the form of double negatives: "well, if nobody has gone in to disarm the alarm, we can only assume it is still armed." Not only was this absolutely not reassuring, and felt like they were hedging their bets, it turned out to be completely incorrect - they just straight up had no way to tell, blaming us for having an old system (which they had never told us to change) and for not performing routine checks (which they had never told us to do). 6. 3x I had their "service technicians" call me to "provide more info" because the agents at the call center were proving to be completely useless. The first time a technician called, she literally started the phone conversation with "what do you want." I was never assured that our house was okay and that the alarm system was still working because none of these agents or technicians could provide straightforward information. I am just horrified with how badly this entire experience went across the board. Valley Alarm has admitted that there was a lot of human error after they looked into this experience, and I have never been more certain or faster in changing companies. I have a new system that provides me with way more information, and doesn't keep me on hold to speak to an agent. Absolutely stay away from Valley Alarm.

    Post Alarm Systems & Patrol Services

    Post Alarm Systems & Patrol Services

    4.4
    (298 reviews)

    Tonight, at around 9:30 PM, I accidentally set off my Night Shield Alarm while stepping outside to…read moregrab something from my garage. Within moments, Post Alarm's monitoring center called, and I had the pleasure of speaking with Julie. Julie was incredibly professional, understanding, and friendly. She remained calm, verified my password, made sure everything was okay, and handled the situation with excellent customer service from start to finish. I want to express my sincere gratitude and recognize Julie for doing such an outstanding job. Employees like her make a real difference and are a great reflection of the company. Awesome job, Post Alarm! Keep up the excellent work.

    DO NOT USE THIS COMPANY…read more - We hired Post Alarm in Arcadia, Calfironia to install an alarm system which they did and to conduct daily perimeter walks of our property. As part of the daily perimeter checks, we specifically requested that newspapers be picked up and placed at the front door. Glenn sold us the system, and we later dealt directly with Rob regarding ongoing concerns. The last time we raised this issue, Rob gave us his word that it would be resolved. It has not been resolved. We visited the property today and found clear evidence that the agreed-upon services are not being performed. The pictures speak for themselves. This is apparently how this company treats clients when they believe there is little to no oversight. This is a complete breach of trust. We are being billed for services that are simply not being provided. There is no excuse for charging customers while failing to fulfill basic contractual obligations. Extremely disappointing and entirely unacceptable. No one from Post Alarm has returned my call.

    Executive Surveillance Service - securitysystems - Updated August 2026

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