Excellent service - great communication. Showed up on time, the minibus was clean and comfortableread more

Life saver! Booked this car service last min and was so glad I did! Our driver was friendly,…read morepatient and timely making sure we were picked up after a concert. The car was very nice and I enjoyed the playlist on the way home! 10/10

We have used The Shuttle three times from Rowlett to DFW and Love Field. I love how they confirm…read more the return flight times for pickup, they are on top of flights/times! They have been at our pickup locations (home & airport) prior to pickup times! The owner (Peter Ambler) and two other drivers were lovejy and made our trip very enjoyable. Thank you Peter! We're booking trip -#4 through them!.

I used The Shuttle to go from my home in Wylie to Love Field on Oct. 24, 2024. Good communication,…read moreon time, courteous and a good driver. Very pleased. At the same time I made those arrangements, I also made arrangements for a pickup at Love Field on Oct. 29 to take me home. I never heard another word from them. On Oct. 28th, I texted them 3 times asking for communication about my return trip. On the morning of the 29th, I called them 3 times before my return plane took off at 1:30 and only got a message machine. No return call. When I got to Love Field, they of course, were not there. I had to scramble to find a ride back to Wylie. I will never use Rockwall Shuttle again and would not recommend them to anyone! Linda G

They were very helpful in getting the proper driver for my daughter. A solid, professional…read moreorganization. They have my business for sure.

I called Prime on short notice because both my son and I were left standed by Texas shuttle. Prime…read moreLimo Service was eager to help. Matthew showed up right on time to pick me up from DFW. He was very friendly and courteous. I will never use anyone else when traveling to Dallas Texas. If you want reliable shuttle service choose Prime! NEVER use Texas Shuttle if you need someone to show up! I booked a month ahead of time for both my son and myself. We were flying into different airports. I received a message the night before that they couldn't pick me up. My son received his cancellation message while on his flight. Leaving people stranded is not good business for a shuttle company. I can't tell you how much stress this caused with last minute travel plans. I honestly don't know how they stay in business.

I called to see how much it would cost to take me to the airport. Unfortunately, I'm on a budget…read moreand couldn't afford to pay for the ride. Instead of hurrying me off the phone, the gentleman suggested a service that might be able to meet my budget requirements. In this day and age that was such a courtesy and such a kind way to conduct business. I very much appreciated the empathy that this employee or owner (not sure whom I spoke with) displayed toward me. If I can ever use this service in the future it'd be my pleasure because it's clear to me that they don't just care about securing customers, but about being helpful to those in tough situations.

Moss Transports was very courteous and prompt when responding to my request for a quote and…read morebooking. I did not wind up booking with them since my plans changed but their rates and communication were great! I will definitely keep them in mind when I need to book a car service in the future.

I would give this company a -30 if it would let me! First off he is NOT dependable! I have used him…read moreMULTIPLE times and the last 2 times cancelled the day of! Which i was in the hospital that is why I needed a ride! Second, he messaged me at least 20 times for the address and the dates involved! I own my own buisness so I thought, he is just trying to juggle to many things at once. This time, I was WRONG! I messaged Chris, months in advance and asked him if he did long drives. I was going to Florida. He messaged me back IMMEDIATELY and said yes! I will do it! Ok, I gave him all the dates, times addresses etc. He messaged me at least 25 times for the info I PROVIDED TO HIM ALREADY! THIS SHOULD HAVE BEEN A RED FLAG IMMEDIATELY! But. I digress. He messaged me 2 days BEFORE I WAS TO LEAVE, AND DEMANDED ALL THIS EXTRA money! I told him clearly, this was already discussed at length! I had already pd close to $8,000. Plus for his flights to and from Florida! I would have LOST everything should I of canceled. To find someone at the very last minute like that would have been IMPOSSIBLE! To say he is a reckless driver is an UNDERSTATEMENT! HE was CONSTANTLY ON HIS PHONE! TEXTING, VIDEOING AND LOOKING THINGS UP! WE DISCUSSED THIS AT LENGTH AND I TOLD HIM MANY TIMES TO GET OFF THE PHONE! YOU ARE PUTTING ME IN DANGER. NOT JUST ME BUT EVERYONE ON THE ROAD! HE CAME AT ME WITH SUCH VENOM! " I CSN DO WHAT EVER I WANT! THERE IS NOT A DAM F THING U CAN DO ABOUT IT". THE TONE AND LANGAUGE HE USED WITH ME WAS JUST AWEFUL!

Excellent service. Highly recommend. I been using this service for long time. Very professional…read moredrivers.

We have used Keith's service several times and he is always on-time, reliable and professional. He…read morehas an infant car seat available if you need it. His prices are reasonable. He also went above and beyond to come pick us up last minute after another taxi service had lied to us about having a taxi. Great service!

Great, prompt service to DFW for my trip to Vegas! I would recommend him and his staff to anyone.read more

I had a wonderful trip from Flower Mound to DFW last week. Impeccable service, very comfortable…read morecar, right on time. The story continues this week for my ride home. I forgot to schedule my return and called them once I was on the ground. They still came right away and picked me up!! Highly recommend!!

Reliable, prompt, professional, dependable, trustworthy and exceptional! BUT please don't use this…read moreamazing transportation company, because if you do they won't be free when we need them! All kidding aside, Jon and his team are wonderful, always going above and beyond to ensure you're well taken care of. Whether it's a ride to the airport, a special dinner out with friends or your kiddos to homecoming/prom, you won't be disappointed in their service. As you can tell, we're rather pleased with them and you will be too!

I booked this company based on the reviews and prompt response to my questions. I specifically made…read moremy choice on this company because they had a vehicle for 17 people WITH seat belts as we have small kids in our party (looking at Christmas lights) and parents wanting to bring car seats and boosters. The vehicle that showed up didn't have any seat belts, and when I called to inquire they said the other vehicle was being serviced for AC. I would have liked to know earlier only because the seat belt issue was so pivotal and it put people in an uncomfortable spot trying to decide whether to pass on a really fun holiday family time or just take a risk with babies on board. This bus was also dirty from use, visible dust on seats & dust coming out of AC vents. There were several tech issues that made the day-of confusing (Google calendar invites for the ride canceling, then moving from our scheduled time from 6pm to 4pm, a different driver from the original text message, and the driver telling me tip wasn't included though I certainly had paid the 20% up front). Our driver was patient and accommodating (Melvin) to the confusion while I called the company to figure out next steps, and after the ride when I showed him I already pre-paid his tip. All in all the front end of this company was great, the back end was kind of a mess. To their credit, they did offer a full refund to me if I didn't take the ride and were apologetic. I'd go with another company if you need something super specific like seat belts and want better communication up front if things change with your ride.

Booked this company for my son's prom. He and his friends said they had a wonderful time and…read moreworking with the driver was very easy and fun. They felt safe and well taken care of. Thank you Frisco Premier!