Had a horrible experience with The Other Guys. Upon several weeks of back and forth about my move, working out some details, everything hunky dory, we settled on a date soon. After the date was confirmed, I still had not received any paperwork at all--which was bizarre in and of itself--so I requested that, you know, before I gave notice on my place and all for a move a week hence, could I get a service order? What I got was a brief one page Word doc termed a "Contract For Hire" with almost no language on it other than pricing and vague descriptors on services. Nothing regarding assembly and disassembly, packing materials--all the standard stuff on every other document I've ever seen. Naturally I was confused by this, so in doing some research on moving and the law I discovered several areas of concern. First, The Other Guys never provided me with the Federal Rights booklet that the law requires is issued with every estimate. Every other moving company I've ever used has adhered to this law. Here is some relevant language from that book: At the time your mover provides a written estimate, it must provide you with a copy of the U.S. Department of Transportation publication FMCSA-ESA-03-005 entitled "Ready to Move?" (or its successor publication). Before your mover executes an order for service for a shipment of household goods, your mover must furnish you with the following four documents: *The contents of Appendix A, "Your Rights and Responsibilities When You Move"--this booklet. *A concise, easy-to-read, accurate summary of your mover's arbitration program. *A notice of availability of the applicable sections of your mover's tariff for the estimate of charges, including an explanation that you may examine the tariff sections, or have copies sent to you upon request. *A concise, easy-to-read, accurate summary of your mover's customer complaint and inquiry handling procedures. I got none of that. When you dig further, you learn that your estimate is supposed to be a "Order For Service" document that is NOT a contract. The Order For Service is required to include arbitration information and valuation information. The Other Guys didn't include any of this. There was no language on cancellation rights, or any of that. This led me to consult sites like MovingScam.com on how to choose a mover and protect your rights. They say you should FLEE from any company that does not provide the Rights And Responsibilities document https://www.protectyourmove.gov/consumer/awareness/rights/rights.htm. Further, they say, among many other things, to ensure that the address on the paperwork matches the address of incorporation. The Other Guys "contract" had a new address I'd never seen before--not their registered address. A web search revealed the new address was for some other company. The Other Guys did not use their company LLC name on the document, nor did they provide their DOT number or insurance number on the document. This information is in the email and online, but I didn't know if I signed something without their official number, name, and business address if I was taking needless risk. I just wanted a safe move. Some of the information I read indicates a mover is in fact legally required to put this information on the "Order For Service." Sure stands to reason. So I simply sent them an inquiry asking why they had a different address on the contract, why they didn't include the legally required arbitration and valuation language in the document? I assumed they would have a simple answer and amend the document a bit so we could proceed. Instead, they refused to do any further business with me! Talk about a RED FLAG! I don't think they are bad people, and I've never sued anyone for anything, but when I got their document and it was in absolute stark contrast to every other service document I'd ever received from any company, big or small, well naturally I did a little research. When I got doubts if they were adhering to the law, I wondered why on earth would they leave it open for question? Why not put your legal name and address on a contract? Why not proudly display your DOT and insurance numbers on your signature form? Why not provide the Federal Rights moving booklet at the time of estimate per the law? These are easy as pie and ensure trust for all. If they'd simply edited the contract in compliance, they'd have my money--including the big 50 percent up front they wanted--and we'd be on our way. All I want is my stuff moved. Even a few scratches on things means nothing to me. Good company or not, there are serious red flags here. If the papers are sloppy, you expect the move to be sloppy. They were often hard to reach too. I would caution anyone considering using them to review the fed booklet, movingscam.com & be wary of anything presented to you for signature. So sorry I ever found The Other Guys here on Yelp. They cost me severe time & stress at the crucial last minute. Really sucks. read more

We used these guys for our move yesterday. They were so good that I wanted to review them as quickly as possible, because everyone should use these guys! From the very beginning, Julius was awesome. I have never used movers before, but my boyfriend has many times. Julius explained the whole process to me, and was very honest with me about everything from time to quote. I could tell these guys were good just from talking with him. My boyfriend who is from the mid-west, thought that the quote was a little bit on the expensive side. But, after calling other companies in the area, and getting many quotes, he agreed that these guys were the real deal. Their quote was less expensive than the majority of the quotes that we got. And the best part is that Julius predicted the cost exactly. On move in day, the guys showed up right on time. We had Jack, Kevin and Dave. They were awesome. We had all of the boxes packed and sealed, so they were able to move everything so fast! They took great care with the furniture to make sure that it was wrapped and would not get damaged. They also were really funny, and kept us laughing the whole time. They loaded up my one bedroom apartment and my boyfriends room at his apartment (separate locations about a mile apart) in about 3 hours. They got to our new place, helped us situate and put the furniture back together. They were so patient with me as I was not sure how all of the furniture would go, and at one point was melting down because I wasn't sure that everything would fit. They helped me figure everything out and were able to put everything into the apartment exactly how we wanted it! They were done in 7 hours, just as Julius had predicted. The price was EXACTLY what they told us it would be. These guys were awesome- incredibly nice, funny, meticulously careful. Everything you would want in movers. I can't say enough good about them. Do not go with the more expensive places, these guys are it!!! Thank you Other Guys! read more

These guys moved me from Marlborough, MA to Boston today and I couldn't be happier with the job they did! They showed up a half hour early (which was definitely a good thing) and within 15 minutes all 20-30 boxes were loaded into the truck. Even when they had to carry down 2 flights of stairs the boxes I clearly overstuffed with books, they didn't complain (even though they had good reason to!). I have a little dog that gets very excited and playful when new people are around. Even though I'm sure she was in their way at first, they seemed to love having her around. When I secluded her in another room, there were a few times I definitely overheard one of the guys chatting with her while he worked. I decided ahead of time to move my tv in my own car, but when I was having trouble wedging it in the door, Julius came over and used his enormous wingspan to get it in there without any other help. After that, we were all kind of in awe of him. I also had a piano to move, which they charged a very fair $150 extra for. After watching them wrap it in blankets, stretch wrap, tape, and straps I was sure that it was in good hands. They put some extra time into the piano but gave every piece of furniture that same level of care, down to the smallest cheapest end table. When my stuff arrived at the new place the crew had doubled (which they didn't charge extra for) and everything was unloaded and unwrapped within 2 hours. It was a long day but I don't think it would have been possible to get it done any faster than The Other Guys did it. Overall, they were fair-priced, quick, polite, and EXTREMELY professional in every aspect of my move. I'd recommend The Other Guys in a minute to anyone who needs stuff moved. read more

TOGM moved me from a studio apt in the south end to a studio in back bay. They did the entire move in less than 2 hours and were professional, quick, very accommodating and every item was handled with care! They made what could have been a stressful and exhausting move, easy and stress-free! When they arrived at my apartment (on-time!, may have even been a little early!), there were a number of cars parked in the space between my "no parking" signs that I had obtained from the City of Boston. They were so accommodating that they parked in the alley at the end of the block and began moving some of the smaller items like boxes etc into the truck while I dealt with the Boston Police to get the cars to move. When cars needed to get down the alley they were kind enough to move the truck and then re-park and keep loading up. They could have easily said that they'd start loading the truck after they were able to park in the designated space and take longer to finish the move, but they did not!! When we got to my new apartment they were kind enough to ask where I wanted each and every item (knowing it would be difficult for me to move some of the items on my own since they were rather heavy). I've used other movers in the past and they didn't bring the supplies they said they would and broke some items in the boxes that I had packed, etc. TOGM exceeded my expectations and I will absolutely used them again and recommend them to all of my friends! read more

I'm lazy. And I HATE packing, organizing, and lifting heavy items. Let's just put that out there first. This, of course, is the reason I continuously call The Other Guys Moving Co. to do all of that for me. They have moved me three or four times now, and never has moving been so painless. They arrived at my place this Saturday and I hadn't packed a single item, nor did I even have moving boxes. They took care of EVERYTHING for me, and...wait for it...the whole entire process only took about 3 hours. Yes, I was in my new place with all my stuff in only three hours! I was shocked. Even more shocking are the prices. I couldn't believe my ears, and I offered to pay twice as much because I almost felt guilty that I was getting away with such a low rate, but Julius refused. "Don't be silly," he said. (*One thing to note is that they prefer cash to checks.) They're professional but also super chill and funny and their prices are shockingly reasonable. You'll be laughing and having fun the whole time. They make me want to move every week. It also doesn't hurt that they're all devastatingly handsome. ;) Honestly, if you're moving any time soon, don't think twice. There's no point in doing it yourself when you can pay someone so little to do it for you and save yourself the time, the headache, the body aches, and the inevitable bickering with your roommates/significant other/family/nearest available human. read more

I moved from Somerville to Salem last April (a long overdue review), and The Other Guys made the move SO much easier than I expected. My first point of contact was Jane, who was friendly and fast-responding: after giving her a brief run-down of the things I had to move (which wasn't much, but certainly more than I could have handled with a friend and a Uhaul), she was able to set up a move date quickly, give my an estimate, and send me a contract to sign (all via email). On the moving date, the two movers (Mario and---Falco? Second movers name I'm not so sure about) were not only prompt---they were even a little early. They were professional and friendly, and it didn't take them long to get my stuff into the truck. They had boxes for the stuff I hadn't been able to finish packing & helped pack it (extra charge, but no problem---why does anyone think any service is free?) I'm especially grateful to them for moving and disposing of my big ugly entertainment center (an additional charge, but that was made clear to me from the start and I wouldn't have expected otherwise): it was very heavy and hard to maneuver through the narrow doors. By the time I got to my new apartment, they were there and unloading... really nice, hard-working guys. I write this review as a thank-you to the folks at TOGM. I found them by reading Yelp reviews, and I'm grateful to other reviewers who passed along their experiences. read more

The Other Guys Moving Co was absolutely amazing to work with. The positive experience started a month prior to my move. I called their number late on a Friday and the owner picked up! We had a nice chat and he suggested I submit my info online, which I did and immediately their office responded via e-mail. They were always very responsive on email. Come move day and we had Lawrence, Tony and Stephen. Fantastic guys to work with. We were a 2 floor walk-up to a 3 floor walk up and it was also their 2nd job of the day, but despite that they worked very quickly and finished faster than originally budgeted. Just really good, hard-working, trustworthy group of guys. They went well above and beyond what was asked, even helped me move a few things that I had packed in my car. They were more than willing to do whatever was necessary to make sure our move was done quickly and professionally. I highly highly recommend them. The only issue we had at all was that one of them, not sure who, dropped a major bomb in our bathroom. haha. You know who you are. haha. Nothing that a bit of air freshener couldn't fix. All kidding aside, I would absolutely recommend them to anyone and I am 100% certain I will be using these guys (hopefully the same team of 3) whenever I need to move next. Seriously though, if you can, ask for Lawrence, Tony and Stephen. Awesome guys. read more

I found them the Other Guys Moving Company to be terrific. My sister was moving from Worcester to Boston and used Other Guys and since I was sort of helping her with the whole process I was involved with the whole process and saw first hand how professional they are. In my experience movers tend to be a bit sketchy--what really differentiated Other guys was how professional they were. From my initial phone called all my fears were assuaged. Then when the movers came they were extremely careful with all my sister's fragile items--and she's a glass artist so nearly everything she has is easily breakable. In fact if the only thing these guys managed to do was move her apartment without breaking anything then they would deserve 4+ stars, since everything is so fragile. However, not only were they so careful but they were courteous, punctual, and patient. I love my sister but she's detail oriented to a fault. She had a specific vision of where every single item needed to be placed in her new apartment, and the movers with The Other Guys took the time to move all her belongings to the specific spots that she wanted. Really genuinely kind people work at The Other Guys and they really are straight up professionals. I can't recommend them enough--they made a normally horrible experience (moving) into quite a pleasant one. read more

My wife and I recently moved from Boston to NH and decided that friends and family just wasn't an option anymore for moving. We searched online and read many reviews... this was our first time using a company, and we were nervous about what to expect. Based on all the great yelp and facebook reviews, we chose The Other Guys. On the morning of the move, everyone showed up on time and ready to go at 7am. They moved all of our pre-packed boxes first filling the truck in perfect puzzle format. With boxes packed, they continued by wrapping EVERY piece of furniture we own. I was very impressed by the attention to detail. They even put extra plastic around our mattresses that were already bagged to ensure they would not get dirty. On the other side of the move, they arrived and got to work quickly. They had both trucks unpacked in ~2.5 hours. When all was said and done, they were about 1 hour faster than the lower end of the quote. The 4 guys that were moving us were professional and very skilled. They worked hard during the entire move and it was obvious that they had a plan of attack on both ends. I would recommend The Other Guys to anyone looking for moving assistance near or far. They get the job, but also smile and seem to enjoy what they do! (who enjoys moving?) The Other Guys do! read more

This is probably the tenth time I've used TOGM. I've also read some recent reviews and wanted to comment that I've NEVER had TOGM run up time/charges. They always move very, very quickly. I've never had an issue with travel time either. In fact, they adjust travel time down on non-traffic days/times when the expressway is typically clear (TOGM comes from Charlestown so basically any destination requires driving through Boston and getting on a major highway/thoroughfare). All ten moves have included a phone call from the team when they are on my block, close to my address. As far as the attitude of the movers is concerned, I'm not sure why that even matters, although I've never had an issue. My belongings get moved efficiently and safely, that's my main concern - not teamwork and analyzing who are the strong vs weaker movers in the group (I have noticed there's usually a natural dynamic where 1-2 of the movers are stronger than another and will lift heavy items more easily while the remaining mover(s) will put together the beds/pack smaller items/cupboards/wrap furniture etc. I think this is pretty typical). The time to move in my final bill ALWAYS matches my own personal estimate, including travel time - and all movers charge for travel time! Especially in a city like Boston. read more

I cannot say enough great things about TOGM! My husband worked with Julius on the scheduling, which was difficult since we weren't sure of the delivery timing of our couches from the furniture company. They were extremely flexible on timing, and despite our time estimate being wrong, they were still able to accommodate us in the same day (and were also very responsive). The pricing was also very reasonable for city moving. Julius was extremely professional and friendly, and the other 3 guys all had great attitudes as well. Even though I was stressed out about them hoisting couches up to our balcony, they were very confident during the process. They did a great job preparing the couches with blankets, plastic wrap, etc. and despite the challenge of a large couch through a small door, they accepted the challenge and were able to get it through our glass sliding door, all without damaging the couch. They were also very prepared and had all of the tools to disassemble and reassemble as needed. They truly went above and beyond. I cannot say enough wonderful things about my experience overall. Although I absolutely despise moving, I can 100% say next time my husband and I move or have furniture deliveries, we will definitely use TOGM again! I highly recommend them! read more

They are flippin awesome! I was moving furniture from my condo to a storage unit. I had made an appointment with another company, going against my first instinct to go with The Other Guys, because the other company was on a recommendation list from my realtor. I set the time with the other company, but they couldn't make it work because the job prior to mine took longer than expected. They were so kind, but were overzealous in thinking they'd have time to help me. So I cancelled with them and they were truly understanding and apologetic. Anyways . . . I called Julius the DAY BEFORE I need stuff moved to my storage space. He was amazing because he booked me the next morning! (It was mid November of last year). Nate and Ken were my movers. They were awesome: Prompt, professional, friendly, and worked smoothly. They never made me feel uncomfortable and I totally trusted them with my things. I wish to thank them again. Everything would have been smoother for me if I had just followed my gut and called The Other Guys Moving in the first place. (I had read so many positive reviews here on Yelp.) But this experience just exemplifies how awesome they are. Thanks again, and I will recommend you to all my friends. read more

They are as good as the reviews are..I had to relocate to Minneapolis from Boston, Jane was always quick to respond to emails/phone calls - There was no onsite estimate provided since I was in Shrewsbury, but even their estimate was close to onsite estimates that I received from other movers, may be few dollars here n there... The day of the move - Walter and team showed up right on time and took charge of the things, Within few hours the house was all packed up - they took care of every small request with a smile - that goes a long way in making your move smooth...The delivery/unpacking was even better, Vaughn and team worked around their schedule to meet us at the time we wanted to, delivered everything to specific rooms. There was some issue with missing hardware for assembly, which they were ready to even go to a local hardware store to procure and make sure I was not hassled. Finally, when it came to billing me, Jane took dollars off for unused packing supplies and packing hours - no question asked. I can go on and on about other things, but I could not have made a better choice for moving with them, the experience of moving, which is normally "stressful", is fun with these guys..highly recommend. read more

I found The Other Guys Moving Company after looking into larger van lines and being told that there was either no way to hire dedicated trucks to move our things from MA to TX or that they would charge us almost twice as much to move us alone in a tractor trailer. That wasn't happening! I called The Other Guys after reading Best of Boston reviews as well as yelp. Though they do a lot of local moves, they handle cross country just as easily. I was relieved to know that the same crew that packed us would be with us through the entire move. Jane and Julius were very professional and accommodating. They were easy to deal with, authentic, and I NEVER felt like I was being schmoozed! Julius came out, came back with a very reasonable quote to move us to Texas. The day of the move, they showed up with two trucks and five guys with personality, professionalism, and an unbelievable work ethic. The "Art Guy", spent hours wrapping and packing paintings. It took me two weeks to undo them all! Nothing broke, nothing was damaged. The Other Guys made a huge move and life change easier and less expensive. read more

I can not say enough about Julius and The Other Guys Movers. I specifically signed up for a YELP account just so I could give them a shoutout becuase my facebook post just wasnt enough. I was scheduled for my move between 1-2 and received a phone call around 11:30 saying they were done w/their first job early and would I be ready to go? Of course!!! Kevin and two other young guys, I missed their names :(, came to my house by 11:45 and promptly began carefully moving my items. They were fast, friendly and effiecent. They surveyed my tight driveway space and the fact that I lived on a one way street down hill and made the best use of their space. Kevin looked at all the things I had to move and decided which way would be best. My quote was spot on and they were done at 2:15 when I was originally quoted for my move to start between 1-2. I tipped the guys extra money becuase they definitly deserved it and took care of my furniture and boxes. I highly recommend them and even though I am not going to move for a long time, I would def use them again!! THEY ROCK! read more

First and foremost when is the last time a moving company showed up 'early' for a job? Last I checked in the busy Boston Metro moving game, especially in August and September when the colleges start gearing up again the moving companies become incredibly busy, this is how The Other Guys started off my experience. 15 minutes early and ready to go! The Other Guys experienced crew consisted of Breny Mario and Tada all extremely professional and personable. Essentially they cleared a storage unit in about an hour made a stop in Brookline and proceeded to clear the items needing moving there in about 20 minutes with an incredibly efficient system working together. To end they unloaded everything with care into our new place including putting together and setting up a super heavy table with many bolts and screws. The pace and efficiency of the move was unreal and my wife and I were thoroughly impressed. I wouldn't use any other moving company ever again. Trust me on this one when you need to move you need to call The Other Guys! read more

If I could add more stars I would. I will be calling them for all future moves. A superhero named Julius saw my roommates and me struggling with a couch too heavy for us to carry and too big to fit through the front door. He came over to offer assistance, looked at the couch, the door, the stairs, and the apartment to figure out the best way forward. When it became clear that this was not going to be just a simple few minute assist, he went looking for another way in. To make the impossible happen, Julius called a couple of his guys to bring the truck and lend a hand. They all went above and beyond, wrapping the couch in blankets and saran wrap, hoisting the couch through a window when all else failed, setting up the couch where we wanted it, and making sure nothing was damaged along the way. I tell everyone I know and now I'm telling you... Call The Other Guys for your next move! They are incredible, professional, lovely people, and will always find a way to get your stuff where it needs to be. read more

We picked several movers based on Yelp reviews and interviewed them by phone. We are SOOO glad we selected The Other Guys. Our move was a little complicated (from a 4BR+ in the burbs to two locations -- a 2BR condo in Boston and a summer place on the Vineyard.) Julius and the team (Kevin, David, Tony) were fantastic -- well prepared, great advice before and during the move, extremely careful with all of our things -- in particular some of the more delicate family heirlooms. David even helped us connect the nest of TV/audio wires at the new place so we were back in action that evening. The biggest challenge was getting our piano into a garden-unit condo -- amazing! The timing worked exactly as Julius had estimated. For us, the move was exciting but emotional as we were leaving a home we had designed and built 23 years ago, and where we raised our children -- and the crew was sensitive and made it light and even fun. I would recommend The Other Guys without any hesitation -- they are the BEST! read more

Been busy so this review is slightly delayed. But it doesn't affect its content. What was supposed to be a very straight forward move from one luxury residence in Boston to another turned into a very complicated, pain in the ass kinda of rush job ( not to the fault of TOGMC ). Despite my employers anxiety and added stress, Julius and the team were calm and focused, and worked tirelessly to make it all happen! In time, without a single scratch or damage! It was a few day job and I was with them the whole time. After this experience I can positively say that there is not a more professional, knowledgeable and harder working group to work with! We hired them again shortly after for another, this time out of state move. It went just as flawless! Hire them and recommend them to your friends and colleagues ! And don't forget to write a stellar review so their business keeps thriving and others have the opportunity and the pleasure of working with TOGMC! read more