I highly recommend this business. Everyone working there is exceptional. They go above and beyond for your bird. I took my two parakeets who stopped eating. They trimmed the beaks and nails and educated me on how to move forward. They even called me two days later to see how the parakeets were doing. I trust them 100%. read more

Been here several times, the Asian girl who works there ALWAYS gives condescending comments and looks. It's really off-putting and it's enough for me to not come here anymore. She should really work on her customer service skills. read more

All the young workers there are incredibly helpful. They're patient and explain everything. It's my first bird I 100% recommend this place.

I came here after being recommended this place as I'm looking for african grey parrot. However, when I walked in none of the four staff members greeted me & when I said "Good Morning " no one responded. First impressions always matter. I did take a look around and saw a variety of exotic birds and still not greeted. unfortunately, this isn't a place I feel comfortable giving my business to nor will recommend. read more

I took my cockatiel here to get groomed. The guy who handled my bird was gentle, fast and efficient. While waiting, they have several birds in cages that you can look at. To my surprise, they have a toucan. I've never seen one before! The cages are kept clean and the shop itself is clean and tidy. They also have an assortment of bird toys, food and supplies that you may need. Will definitely be back. read more

See all

I was in the area and stopped by to inquire about the DNA testing for my DYH. I was greeted by Jonathan and he was very professional. While asking a few questions, e.g. availability, duration, pricing, time to get results, etc. He and the owner were explaining the process and also offered me a 1 time free of charge grooming for Mateo (my bird). I made an appointment for the next day. I was there for my appointment and Jonathan helped me with Mateo. I told him that he can be aggressive and he assured me that everything was going to be just fine. When I saw him handling my bird, I was impressed. He knew what he was doing. He did the grooming right in front of me, got the blood sample for the DNA test. And we were done. I couldn't be happier. His interaction with me was amazing, but his interaction with my bird was jaw drooping. There was another female employee (sorry didn't get her name) she was also very helpful. I enquired about veterinaries in the area and she gave me a list and gave me great recommendations. Can't wait to get the DNA results for my (currently boy) bird. lol. Amazing staff, specially Jonathan. read more

Exotic Birds By Fran - Mateo. - Pet Stores Near Me - Cypress, California

We got our new family member from here not too long ago (8 month old conure) they were so amazing and patient with us, walking us through all the do's and don't, being that it is our first bird baby . What I appreciated the most is they asked several questions about where he will be living to make sure that it was a safe environment for him, and that we were gonna be able to keep him and take great care of him. We were able to get everything we need to get started right there in the store, to make it an easy transition for Chip. We got his cage, toys, food, vitamins, and they even helped me carry everything out. I could just tell by the way they said their goodbyes to him that they really care for each and every bird there. read more

Exotic Birds By Fran - Chip Frank Taylor - Pet Stores Near Me - Cypress, California

Can't recommend this place enough! We are new bird owners and the employees really took the extra initiative to go above and beyond in helping us choose the right food, cage, toys, grooming, and shared lots of knowledge! Anthony I believe his name was answered all of our questions and shared helpful advice from his own experience in owning birds to help us. This place is so great and we will definitely return for all of our birds needs read more

I've purchased two parakeet from here a few months apart. They have been absolutely angels! They were hand fed, so used to being handled. They've never tried to bite me and have been amazing pets! The staff is all very friendly too! 10/10 recommend! read more

Exotic Birds By Fran - Perry, hatched December 2024 - Pet Stores Near Me - Cypress, California

See all

Came in the other day to get Miggy, my sibling's pet sun conure, to get groomed. Specifically to get his wings clipped but they also offer other services such as beak, and nails for birds. They do recommend getting an appointment beforehand but they also accept walk-ins. The wings being clipped by themselves is $6 flat in total, which is amazing. They have other price points for other services. The service was so pleasant and nice. A young gentleman helped us out and he was super outgoing and welcoming! He answered all of our many questions, as it was our first time getting Miggy's wings clipped. Before trimming he showed us the two types of trims they offer. One was the complete clean clip and the other one was the show clip where they leave the 1-3 longest parts of their wings, which is the one we decided to get (image I attached for visual reference). He was very informative throughout the entire process. The actual trimming process took less than 1 min! Super efficient and fast! NOTE: You can let them know exactly what part you want trimmed and which stays. They will do exactly what you ask. You are not subjected to only picking the clean clip or show clip. As we didn't know what to expect with the new trim, in terms of how high Miggy can now fly, after the trim he let us go inside the bathroom to test the flight which was really the cherry on top of our visit. Overall they handle birds here with care. Their service is top notch and I definitely recommend coming here! You will NOT regret it. read more

Exotic Birds By Fran - Pet Stores Near Me - Cypress, California

I had a wonderful experience leaving my birds at this facility while I was on vacation. The staff was extremely helpful and reassuring whenever I called. They provided detailed updates on how my birds were doing and were very accommodating to any requests I had. I left my two parakeets there, and I appreciated the spacious cage they provided for them. The pricing was very reasonable. They also offered testing for your birds before you leave them, which is much cheaper than most places that require you to take your birds to a vet for testing. The staff is always super friendly when I go. read more

Exotic Birds By Fran - Pet Stores Near Me - Cypress, California

I found the perfect love bird pair for my mother. Everyone working there is very kind and knowledgeable. read more

Exotic Birds By Fran - Pet Stores Near Me - Cypress, California

See all

Been going here for years. They are friendly and helpful. Great groomers and excellent boarding. Highly recommend. read more

Exotic Birds By Fran - Fun at Fran's. Deciding on a bird. - Pet Stores Near Me - Cypress, California

See all

I love Fran!!!!! The birds are so cute I already want to go back if I move to the area

I live in Upland and travel all the way to Cypress. I wouldn't go anywhere else for birds, food, toys or supplies. My husband were treated like family when we went to purchase our little Daisy. They are all very kind and knowledgeable. We have been working with Anthony and Jazz and they are super nice and respectful. I would HIGHLY recommend Exotic Birds By Fran to anyone wanting to purchase a new feathery baby or to get supplies. You will not be disappointed. read more

We love this business & the staff! We boarded our cockatiel who required some extra attention as he was sick in the past. He was placed toward the front of the office , w/ a heating pad we brought in. They kept a close eye on him and upon pick up , they said he joyfully sang his heart out! The staff also clipped his wings & trimmed nails in front of us very gently & efficiently!!! A+ service all around!! read more

Really cool local spot for exotic birds. There are friendly birds to come by and say hi to (remember to only pet birds on their heads and not their backs). They do boarding for birds. Beautiful birds read more

Exotic Birds By Fran - Pet Stores Near Me - Cypress, California

See all

Awful customer service. I stopped at this store because I was near by and I wanted to see what's here. I realized it's a bird store and me and my daughter started looking around and of course my little girl was happy and excited seeing all those birds. The employees weren't very welcoming after realizing that we walked inside because we were at nearby business. It's very odd of such behavior, of course we didn't come in the interning buying as it was our first time in the area and saw the store but that doesn't mean we were never gonna be a customer. Looking around and seeing how happy my daughters as, got me considering one. The horrible Customer service though, steered me away and we just left. read more

Fran is the BEST! THE MOST CARING EXOTIC BIRD STORE. I have boarded my birds, sold her babies, etc. She and her staff are so wonderful read more

Exotic Birds By Fran - This Tui and Pearl my cockatiels that Fran is now taking care of them for me and my Sun Conure Evie - Pet Stores Near Me - Cypress, California

LOVE Fran's. ALL the employees are so beyond loving and kind and helpful. Fran herself is a gem. We love Fran's. They take such amazing care of each and every feather baby they have and also, the feather babies in boarding while their parents are away, they give them so much care, love, and attention. I love bringing my baby here for grooming and boarding. I feel very comfortable and safe knowing my baby is beyond well cared for. On top of that, they are ALWAYS there for me if I have a question or worry about my baby. I call and they help me or I bring my baby in and they care for him. Thank you so much again!!! read more

This place is Wonderful! Everyone that works there is gentle and kind, it is the only place I will board my 18 year old Sun Conure "Chilly" It is also where I go for his nail and wing trimming and after my last boarding of him, I was told that wing and nails are complimentary before or after the boarding. This place just keeps getting better. I really enjoy interacting with the other birds when Chilly is getting his pedicure. read more

My boyfriend and I recently got our now 2 month old baby cockatiel here a couple weeks ago and we have been having such a fun and happy time with her. Our baby Bobo isn't old enough yet to actually distinguish her gender, but whichever it is, my boyfriend and I love her all the same. She always asks for attention whenever we head out for little trips whether its the store, the gym, or just work.Occasionally, we do bring her into work with us just so she's not lonely. Other than that, the staff we spoke to were very kind and helpful. I have had many cockatiels in the past and other birds, but my boyfriend never owned a bird before and never thought to own one in the first place, but our cute little baby Bobo makes us sooo happy. Maybe one day again in the future, we will make another trip to this shop for a little buddy for our Bobo. read more

See all

Great shop, good groomers for my Amazon parrot Phoebe! Decent prices on the toys too! Great advice and just no complaints

We went there just to window shop and compare prices , but it was I love at first sight with a friendly bird that immediately crawled up to my daughter's shoulder. The price was what I expected to pay for a baby cockatiel. We have a healthy happy bird now. Which we take back to the store for beak and claw care. The employees were very helpful and gave us a follow up call to check on the bird which was appreciated since we're new bird owners and had questions. read more

Staff is very friendly, but my bird here, 20 years ago. we board our bird here when we go on vacation super convenient to do that and she loves it Definitely recommend this place. read more

Exotic Birds By Fran - Front door - Pet Stores Near Me - Cypress, California

See all

Brought my young Parrotlet here today for grooming. Made an appointment and when I walked in I was greeted with, "Parrotlet grooming?". The young man who helped minister I'd gotten his name. He was so sweet and exhibited the most awesome customer service! I also bought vitamins and nutriberries for my feathered son. I will be coming back until my baby is no more just because of this young man. He was amazing!!! read more

I came in looking for a companion for my cockatiel and came home with the most beautiful bird! The staff was super professional and explained everything I needed to know for proper care. They even gave me some goodies (food and toys) with my purchase! Would absolutely recommend Fran's due to my awesome experience:) read more

Exotic Birds By Fran - Pet Stores Near Me - Cypress, California

I love this little bird store! Great products. Great staff! If I am in the area I love to come in and pick up some new toys and get my birds Harrison's pellets which are hard to find elsewhere. I bought the cutest little stand for my parrotlets there as well. I also like that they help educate their customers. Two thumbs up for Fran's! read more

This place is the devils spawn. I brought in my two parakeets and specifically requested them to NOT cut their wings off if I were to give my birds to them. Not only did they lie to me, but they cut their wings off two minutes later IN FRONT OF ME. I would have never given my birds to them had I known this was going to happen. My birds loved to fly around my room and would always fly side by side together. It's awful knowing they could never do that again. I would not recommend coming here. read more

Thank you for taking great care of my boy Larry Bird. He'll be back for another stay next time I need to leave the country.

Just had my 36-year-old Amazon Parrot, Denni, groomed here for the first time. (His old groomer had finally retired and closed his shop.) OMG! It was wonderful! Denni is usually a fighter and a biter during grooming. He literally hates it and it always took two people to hold him down and get it done. Well today, this really sweet gal named Elise wrapped him gently in a towel, kind of like when you swaddle a newborn. He just layed there quietly, never fussed or tried to bite or get away, not even once. Elise was so gentle with him. It seemed more like a "spa" experience for him rather than the fighting, biting, hysterical screaming ritual of torture that it usually is. This girl is magic! All of the employees were so nice and helpful. We will be regular customers of Exotic Birds by Fran from now on! Very highly recommend! read more

Purchased a Cockatiel for our granddaughter she wanted when she graduated from fifth grade, she's in tenth grade and still loves her bird. Fran's is a wonderful place with excellent follow up. We take "Peaches" for courtesy clippings. Highly recommend. read more

Excellent service here. The workers were educated, kind, and willing to answer any and all questions we had. I adopted my baby Juno from here and she seems to be happy and healthy thus far :) read more

See all

I really needed to give Fran and her shop a review because of my experience. My daughter and I went into the shop on Friday to purchase our very first bird. We purchased an English budgie. The staff was wonderful and took time to explain all of the pet care with me. They went above and beyond. Well once we got home I immediately started sneezing and things progressively got worse over the next few days. I had no idea I was allergic. Once Fran found out she reached out to me and was very professional and shared with me her experience with bird allergies and urged me to bring the bird back and prioritize my health. She issued me a full refund as well. I was blown away with how she handled the situation. I've never experienced such a professional business owner in my life. I want to shop there even though I don't own birds now! Lol. I highly recommend her shop to all bird owners. read more

Got my tiel here in December 2021. Sawyer was the employee who helped me. She was extremely knowledgeable and kind. They sent me home with all sorts of good reading material, different foods, treats, etc. My little cockatiel is the light of my life. So glad I got her from this wonderful little shop. read more

Exotic Birds By Fran - Working from home. - Pet Stores Near Me - Cypress, California

See all

There is no better place in the area to get bird advice, supplies, and care including grooming and boarding. Fran is an expert and does a great job at training her staff. I have been shopping here for over 30 years and would never consider going anywhere else. The store is clean, the toys are fun and safe, and the variety of food is excellent. My 31 year old Blue & Gold is alive and well because of Fran. read more

Exotic Birds By Fran - My B&G :) - Pet Stores Near Me - Cypress, California

I trust this place with boarding because the workers clearly care deeply about birds.

Great advice expertise and service. The staff are passionate and they have it all. Service is quick and thorough

Im so happy with the service i was given. I brought in my sun conure to get groomed. He got his beak groomed and they even found a blood feather on him. They where so helpful on removing it from him. they also gave me tips on caring for my bird. They were helpful and very knowledgeable. I drove 35mins from LA and i'm glad i did Iwill go back to see them again. Thank you! read more

Exotic Birds By Fran - Happy Kiwi with his groomed beak - Pet Stores Near Me - Cypress, California

See all

This place is a godsend for birds. Fran and staff are very committed and helpful. Highly recommend!