I live in Austin, but the the staff at the Lockhart location is worth writing about. They are…read moreAMAZING. From the moment we walked in to the moment our car left, they were extremely friendly, accommodating, and professional. It was refreshing to work with a staff that felt trustworthy and genuine throughout the entire interaction. I'd like to personally name Walker, Claudia and Louis, and can't say enough wonderful things about them.

my Husband went in for a wheel alignment. my husband keeps…read morehis vehicle very clean inside and out including the engine. The mechanic got grease all over the steering wheel and on the floor mats and engine cover he didn't replace it back properly and ,blasted the a/c then didn't turn it off when exiting the vehicle, they did a maixtenance check that was not needed nor asked for and gave him an estimate for work needed that was bogus because all the items that were said needed attention had already been done he only needed a wheel alignment . he is very disappointed with the service. we thought that Firestone would be the best place to take his vehicle too but they need to vamp up their customer service. unacceptable customer care

Let's face it. Finding out that you have a flat tire is like an emergency trip to the dentist…read more Well, we had a lot of places to go and things to see on our first beautiful day in weeks, and the wifey and I were hot to get the day going. We were going to a baseball game at The Longtime and to see a concert of Ryan Bingham, a country star who also threw down some George Thouroughgood and Delaware Destroyers for good measure. It was also bring your dog to the ballpark for a race in the seventh inning. The umpire out there is treated close to a god, which is unheard of among baseball guys. If you ever need an umpire, I can refer this one to you. I don't think he missed a call and on account of the fact he is exceedingly handsome, (my wife's words, not mine) the girlies couldn't stop talking about him! Back to the tire. I packed all the things I needed - a small cooler of Dr. Pepper and my hat. My wife packed what she needed. The make-up, the blush, the hair brush, the perfume, the hair ties, her I-Pad, two changes of clothes, a pair of dice, her small elegant night time purse and her larger daytime purse, and a mid-afternoon purse, complete with two breakfast bars, an extra emergency fold-out map of the United States in case we ever lose our GPS systems, two pairs of shoes, A Mrs. Potato Head (missing one arm) and an earthquake survival kit. It was only then that we realized our back-right tire was flat. My wife thought the car would ride better if we fixed the situation by flattening all of the ties for an even ride. I thought about that for about 1/16ths of a second and knew right away what to do. I got my can of fix-a-flat which turned out to be "fix a big fat lie" and my situation grew desperate. My next step ws to reach to the God of Tires, Desperatos, and just then I saw my trusty and far more handier neighbor next door. He put an air compressor to the tire and it blew right back up. But it was hissing like a rattler in the desert that had come upon a mongoose. We had limited time to save the day, and to get our tire over to Discount Tires in Kyle Texas where it could be given last rites by hospice and a new one could be born. The situation grew even worse because Discount is closed on the Lord's Day and we wouldn't be back from the concert until after they closed. This would entail us ubering from kingdom-come and with my wife having half the house with her, this was going to be a real challenge. But with our tire wheezing through its final breaths, there were no other options. Many people like us were already there, each having lived through their own shocking and sad stories as the tire mortician was getting ready to take them to the tire graveyard/recycling center. Our tire, as it turns out, had a razor blade imbedded within. (that tire hangs out with a rough crowd) We made complicated arrangements for my wife's son to go to the Discount Tires on I-35 in Kyle and pick up the car before 5. In this way, he could leave his beat-up work truck there and we'd Uber back to Buda after a long day of hooting and hollerin', we would Uber home to see our car there, along with my step-son. Surprise Surprise! A young man that should immediately meet my daughter, came out and said, "hey, if you wanna wait, I can get it done in 15 minutes!" (I think his name was Kelly, but I am bad with names) And - BETTER STILL! The tire that passed away was 100% covered so that my out the door cost was $28 and a NEW TIRE! We got our car THAT FAST. Discount Tires may have a Discount Name but it is anything BUT Discount in Service. In fact, I would say the philosophy of their manager, Justin, is to offer ELITE tire service, but with a DISCOUNT price. Maybe you should change your name to ELITE-DISCOUNT TIRE SERVICE. I would like to commend the staff of this place as everyone - although young - were professional and polished. I'll come back to get my front two tires replaced! My wife wants to learn how to rotate tires, which if you ask me, makes her even hotter than she already is. But - THE BEST SERVICE at any place in Austin, bar-none. I would bring my car here just to admire all the other cars who get new tires, THAT'S how good this place is!

We moved our family down in February and last week a rock blew a tire on my TTs…read more In Seattle there are so few locations you can expect to drive 30m or more to your nearest. However, in Texas Discount Tire makes its bread and butter from these unkempt roads! (lol) As such, finding and scheduling an appointment was easier than I've ever encountered. Expecting the next appointment to be a few days, at least out, I was overjoyed to get my vehicle in the next morning at 9am - and it was 2 minutes from where we live! When I pulled up to the store; it was busy! I've never seen a discount tire so popular before, but I was greeted the moment I walked in by everyone in a red shirt and even greater than that - I was checked in; assisted; vehicle inspected; and key turned over within no more than 15 - 20 minutes. Johnathan was patient as I tried to explain, horribly, my exact issue. He was able to settle my nerves by letting me know the tire was very likely reparable. Beyond that, a first for me at any service shop - he inspected my windshield wiper blades, informed me of their condition, and offered a possible replacement. My husband and I returned to running errands but my vehicle took less than 30 minutes to repair and have prepared for me. When I entered the store; due to the repair being FREEEE (lol) Johnathan approached me at the back of a 3 person deep line and handed me my key. Not having to stand and wait to be given my car key and be told to have a great day means a lot more to a busy bee than most appreciate. Thank you Johnathan, for taking care of my baby so diligently! To your manager; give that child an extra PTO day! That place looked like a buffet in Seattle on a Sunday afternoon - it was the middle of a Wednesday (haha)

This has to be one of the worst experiences I've had at an auto shop. A big part of the issue is…read morethey are not staffed efficiently. I drove my car over to have them check out a flat tire. There was quite a bit of wait, but that was no problem. It was obvious they were understaffed, and I wasn't in a hurry. The problem became when they told me they had the tire in stock and they would have it finished that day. So I Uber home, waited. Didn't get a text until after they were closing, off of their app saying my car was ready. Well, I couldn't pick it up the next day, so I figured I'll just pick it up in another day. Whenever you call - which I did repeatedly , no one answers the phone. I figured no big deal. It's ready. I'll go grab it the next day, so I get there the next day. Pay for another uber to get there and I'm told my car is not ready, and the tire was not in stock. No one called me, no one communicated. I was pretty upset and explained how disappointing that was. I go up to my car and it's completely flat and I have to air up my own tire. The person helping me apologizes and goes back, tells me she'll order the tire and it will be there by Monday. Monday comes around. Never get a call. Never hear anything back. Don't waste your time or money. I went ahead and drove out to Luling Tire Shop and they were able to just patch the tire and it's been great. If the mechanics even had a clue what they were doing over at Walmart, they could've easily fixed it, no problem. I will never come back here with my car.

This location needs to hire more techs, I applied to work at this location and was told they only…read moreneed someone for the weekends. Well I'm here for my 9am appointment and have waited 2 and a half hours to get 4 new tires put on. This poor older lady who works the shop was all by herself until my tires got done when her +1 showed up. Now yes I got my tires at a great price and installed for a decent price. But Walmart needs to get more help for the head shop lady, she was by herself from 7am-11:30 with 5 cars behind mine. Just wanted to put this heads up for everyone who doesn't know what to expect.

My car broke down on the toll road near Austin as I was heading home to Oklahoma. I gave up on AAA…read moreafter waiting 3 hours, they kept telling me they were having difficulty finding someone. In Austin? Really? I gave up and got on Yelp searching for a towing company. Henry's was ranked number one and I totally agree. He arrived within 5 minutes to load my car and take it to the repair shop I found. He was as upset as I that I had waited 3 hours with no service from AAA. I have a neurological disease and had my service dog with me as well. Henry knows people, and made calls as we drove to the repair shop. Within 10 minutes he had arranged for AAA to pay his towing fee for me. There are few honest men who do business the old fashioned way with integrity, empathy and where their word is their bond. Henry is one of those few good businessmen. Call him!!!

Henry was great, fast, and professional! After waiting for two hours for AAA, we decided we should…read morecontact a local towing company. Henry was there within 10 minutes and got my son's truck towed and could not have been nicer.

Happy Dads Tires worked with me in finding the right tires for my Jeep. Very friendly staff that…read morewere quick and eager to answer question. They also were able to make a last minute house call which avoided taking my vehicle into the tire shop. Great service and quality work. Would recommend them 10/10.

I was coming home from dinner when my TPMS alerted me that my tire was at 11psi and rapidly losing…read moreair. It was 8pm and most tire shops were closed. After calling AAA and finding out they don't plug/patch tires, I found Angel's company via a Google Maps search of my area. I called him and let him know of the issue and he said he'd be there within a half hour. Not only was he at my location within a half hour, the tire was patched, back on my car, and I was on my way home within that half hour! He's extremely professional, personable, and took great care of my car in my time of need. Highly recommend his services.

First time visiting this place, and I was very impressed. The staff was professional and got me in…read moreand out efficiently. They didn't try to pressure me into unnecessary add-ons, which I really appreciate. They did the oil change while I waited in my car (first for me). The overall service felt honest and thorough. This is definitely my new go-to spot for an oil change!

I always feel so taken care of when I come in. The staff always greet me with a smile, are super…read moreinformative, and make sure I know exactly what I need and what was done. Joel, Aiden, and Amonte went above and beyond by checking my engine light with the reader, changing my oil, and even offering water bottles while I waited. Such a great experience every time.