Such AMAZING customer service and great service. We went in for an alignment on our vehicle. Great…read moreconversation, customer service, and high value work. They quickly got us in and out. Being stranded on a road trip was terrible but we are so grateful to have stumbled upon an amazing family business. I pray this business thrives and all great things come their way. Will 100% recommend this place to anyone, locals and those traveling by. Thank you Carson Team!!

I dropped my car off this morning for an oil change and a safety check. Not but two 2 1/2 hours…read morelater I had a phone call that my car was ready. Extremely efficient, conscious of my time and great pricing. I highly highly recommend Carson

First time visiting this location. Scheduled an appointment. Service started promptly. They checked…read morein with me to let me know what else may be needed for my car-with no pressure. Checked out. Everyone was friendly. Had no problems.

I bought a brand new QX50 off the showroom floor and since then I have had problems with a faulty…read morebattery. I put it in the shop half a dozen times and yet it still doesn't work. I tried constantly but I can't get a refund or replacement. Buying an Infiniti has been the one of greatest mistakes I've made. I wouldn't recommend them unless you want to throw away fifty thousand dollars.

The service is always great! I applaud Discount Tires for maintaining the customer service. Other…read morecompanies need to learn from them and Chick-fil-a. I appreciate my salesman, John, not trying to pressure me into upgrading or getting add ons.

While getting tires I was informed and shown a crack in my wheel, I asked to have the exact wheel…read moreordered as it's a bronze set. After having the new wheel put on it is clearly not the same type or color. The lack of care or attention to detail here is shocking and embarrassing

Outstanding service from beginning to end. Excellent repair of some deep scratches which required…read morerepainting my Honda Ridgeline Rear Right Bed Panel. Took time to explain the process and the need to recalibrate certain sensors per manufacturer's recommended best practices. The interface between my insurance company and Caliber was seamless, timely, and provided answers to all my questions. The repair was promised in 4 to 5 days and Caliber completed the repair in only 2 days. I appreciate the level of professionalism, service, and expertise I received on this repair. I also added on paint-less dent repair of a divot in another panel at the same time as the insurance repair. My out-of-pocket expense for this repair was very reasonable and I am very satisfied with this repair, as well. Of particular note, text communication was outstanding and job progress was communicated throughout the process. Great job!

Caliber collision did a fabulous job fixing my car. I am big on customer service and I got a text…read moremessage every day letting me know what procedure was being done on my car. I got my car back and it looks brand new. Thank you to Patrick and his team for taking the time and patience for me.

Most honest and thorough repair shop around!!! Have recommended to my boss and others who have had…read morethe best experience with their diesels. Sooo much better than the Ford Dealership. I will continue to recommend them. Nate is one of the most knowledgeable diesel mechanics I know. Saved me thousands of dollars here versus the dealer for better work. My boss had the same.

My man's truck sat for almost a month before they finally decided to throw a ridiculous $9000 quote…read moreat him. Thankfully , a wonderful man named Josh saw that he was being overcharged and taken advantage of and had him back on the road within 48 hours and for less than $1500 . Sad part is that my man has automotive degree , he just didn't tell them that. He shouldn't have had to. Taking advantage of someone who you think has no knowledge, isn't ok. Ever. I can only imagine how a woman would have been treated. Between the severely inflated quote , long wait for the quote and leaving his truck unsecured so pieces of truck bed were stolen , I would never recommend. EVER. I thank you Josh for your integrity and fantastic automotive work . His diesel is back on the road and running like a dream. For things we can't fix ourselves , Josh will be our go to for now on. Shame on you Southern Automotive!

Took my daughter's Honda Civic to be washed and cleaned. I was able to make an appointment via…read moretext. Arrived at the time of my appointment and was greeted by name and with a smile. Went through what I needed and left my car. Texted me my car was ready and when I arrived, I couldn't believe my eyes! The silver Honda Civic sparkled and shined - like WOW! That was only the outside. When I looked inside - that was the real tell. My dog rides in the car (and sheds). I couldn't NOT find a dog hair anywhere! They even got a little stain out of the seat. The car looked AMAZING! I was very impressed! The car shines inside and out! This is a little hidden gem in Collierville I didn't know existed. Nice, friendly service. Very prompt. Amazing results!

I wanted to like this place since it's right down the street from me. I made an appointment via…read moretext and when I showed up, I was met with a combative look from the lady greeter. She looked at me like I wasn't supposed to be there and in a most uninviting tone, asked could she help me. I explained I had an appointment and was told I would get a quote when I let them check my 2019 Toyota Sequoia out. She looked it over without looking inside and told me.$395. My car isn't that dirty so I was a bit shocked. I told her to eliminate the shampooing over the upholstery and she knocked off $100. Fine. I will say that they can clean a vehicle. They do an excellent job vacuuming and wiping down the interior. For $295, they ought to be good at that. They told me my vehicle would be ready at 4:30. After several unanswered texts, I ubered backup there at 5:00. They then told me to come back at 6:00. When I ubered back, yet again, with my 5 yr old daughter in tow, it still wasn't ready. I had to sit outside for 45 minutes while they finished. She made sure to tell me they had plenty of cars cleaned while mine was there. Maybe mine was on the back burner. Finally, it was ready. There were silicone spots or whatever shiny product they use on the tires in several places on the body. I had to borrow one of their towels to clean the ones I saw off. There were many more when I got to really check out the vehicle. Now the reason I'm even here spending the time on this review is because they damaged my vehicle and not only denied it, but did it in such a rude way. I will share the pic. There's a piece of leather that connects the steering column to the dash and they ripped it while cleaning it. They tried to deny responsibility, but I know for a 100% fact, without any question, they absolutely did it. I had just gotten back from 2 road trips. One 6 hours round trip and the other was 20 hours. My car is still pretty new since it's a 2019 and I just had 30+ hours to stare at this piece of leather. They ripped it and won't even consider participating in the repair. This is a characteristic I wish I had known about this business before I had gone. Poor poor character. They denied it and I know for an absolute fact, they ripped it when cleaning it. A more minor issue, they knocked off my security light that was fixed to the windshield. No big deal, I'll handle that in a jif. If you don't mind risking damage to your vehicle and the place of business rudely telling you to pound pavement, give them a shot. I do not support liars and surely won't support a business who operates with this complete lack in character. I say give the business to someone who will own their mistakes.

I was having issues with my transmission for a few months. My F150 would lock me out of 1st, 2nd…read moreand 6th gear randomly. After a trip to my normal mechanic, he recommended that I take it to the Coleman Taylor on Winchester. Greg took got me checked-in, and within two hours they had diagnosed the problem and ordered the part to get it fixed. I scheduled a time to bring it in a few days later. When I dropped the truck off the following week, they were taking it back to the bay before my ride even showed up to pick me up. My truck was back on the road the same day and seems to be running like new. Everyone at this location was extremely professional. From their uniforms to their manners. Always a "yes, sir" and "thank you, sir". And a special thanks to Miguel for going above and beyond to help me out. I highly recommend this location.

Have my car for almost a month and meanwhile I have to rent cars. Said it would be ready Friday May…read more23rd but then said it needed new transmission. They haven't given me a finish date. Joshua suggested I buy a new car even though my car is a 2019 (crazy). I feel like my car is being held hostage even though I've already paid them. Talked to Corporate and got no satisfaction. I will never do business with Coleman Taylor again and recommend you don't either.

Robbie did great keeping me informed about my car, it was done two days early…read more Very happy with the customer service I would recommend them.

I highly recommend Collisionworx Express on Whitten Road in Memphis. My car had been repaired for…read morehail damage at another place, but the other shop didn't do a good job. I had numerous problems and took it back several times without any solutions. I finally took my car to Collisionworx Express, and Dennis and his team took things apart to find the problems. They are thorough and very pleasant to work with. They kept me informed and fixed my car completely with a quick turnaround. Even took me for a test drive to make sure I was satisfied with their work. I couldn't be happier. If you need a body shop in the future, don't hesitate to go to Collisionworx Express. They're my go-to body shop from now on. If I could give them ten stars, I would!