I pulled up a little after 7 and John opened the store early for me and went above & beyond; I got an oil change and he did it himself with excellence. Also he advised me on a noise in my car that no one else in town could diagnose, etc. Left feeling a bit more confident in my car! Thanks John! read more

Great service! Quality employees with a great attitude. They are always helpful and not pushy on up selling.

Edward was a rockstar. Took great care of us! Very personable and knowledgeable especially with a new car we didn't know would be a different kind of oil etc. read more

Warning ahead of time...this one is long. I just want to explain it in detail. Wife has been taking her 2017 Toyota to this location as it was close, friendly and never very busy. All seemed well enough I never went behind them to check anything. A few months ago the maintenance light was coming on in her car, I again didn't think much of it, reset the light as she went in for an oil change again. Around time for another oil change the light was back, which made suspicious arise as to why, she also during this time took the car to Jiffy Lube who said she was a quart low on oil, it had to have a valve cover gasket and new plugs. At the cost of 380-400.00 dollars. This didn't sit right with me, as that repair for quality parts is under 80.00, so I looked, no visible leaks not running bad. To make sure I took it to Wolfchase Toyota for a diagnostic. Their verdict, two quarts low on oil, no leaks, no bad plugs, no mechanical issues. After checking the oil numerous times, no oil has leaked, burned or disappeared in over 1500 miles. I went ahead and bought 3 jugs of Penzoil Ultra Platinum 0w20, and 3 Toyota oem filters for the car at the cost shipped of 113.00. So I can maintain it myself, fifteen minutes of work to be sure the car gets the right amount of quality oil is well worth the effort for me. One oil change at Jiffy Lube was around 100.00, which seems to be around 3 quarts of oil with an unknown filter. I cannot say for certain this is the case, but the dishonesty about repairs needed along with saying they will top the oil off, which obviously was not done is enough for me to believe this is the case. Maybe Jiffy Lube should use a little cheaper brand of oil than Penzoil (if they even use this) and actually put the amount specified by the manufacturer. Not everyone can change their own oil and not all know how much their car needs. This has definitely soured my opinion of their business, but I am glad to have found out so I can prevent any real damage in the future. read more

John and Homer were very helpful! In and out in 10 minutes for our oil change, and they even found a coupon for us. 10/10

These guys take excellent care of my minivan every time I v These guys take excellent care of my minivan every time I visit read more

they are great!! I been coming to here for years ? with both of my car ? if some is wrong they will tell you the truth..... I appreciate them they need a raise read more

Mychal and Latavious were great. Quick and helpful. They went over and above, and were extremely polite. I will be back!

Quick services and helpful info. Sounds like they have a good top off policy too that you can get your oil topped off for free until your next oil change is due. read more

We took our Kia Soul in for an oil change. Thankfully Larry helped us out. He was honest and straight up about what we needed - and didn't need- to get done to the car. Having someone to take your car to who you trust, and who is honest and super helpful is a blessing - thank you Larry! read more

The men that work here are so sweet and very attentive and always do a really great job. This location is very convenient and close to my house. I really love how well they take care of my vehicle and keep it running smooth. read more

Amazing team of gentleman. Super helpful. Very kind. Knowledgeable. This place is a hidden gem!!

Jiffy lube by design is pretty COVID friendly. The folks at this Jiffy Lube are consistently friendly, honest and helpful. I love coming here. read more

Jiffy Lube on N. Graham, Memphis, TN is top notch. They are always friendly and let me know what they are doing. Great Job!!! I will be back. read more

I took my daughter's car in to have her oil changed at Jiffy Lube and was met by this very friendly, courteous and professional service manager, Catie! Not only did she explain the oí l change to myself she took the time to explain it to my daughter over the phone!! They checked out the car making sure that it was ready for a cross country trip all with a smile! I would highly recommend this Jiffy Lube for their professionalism and friendliness. They make the whole experience fun!! read more

WARNING: I received an oil change on 06/22/2017. The vehicle was brand new and it had never previously had an oil change. Ten days later my brand new 2016 Chrysler 200 with 8,000 miles on it broke down while driving on the road. The vehicle gave me an oil pressure error. When I checked the oil it had less than a quart of oil. I also checked the bottom of the vehicle and could see where a ton of oil had leaked out. I attempted to contact the Jiffy Lube shop and the staff were completely horrendous. They refused to tell me who it was that worked on my vehicle, and also, refused to tell me who I was speaking to on the phone. Finally, I was given the District Managers number, Jeff Cox. I called him 47 times before hearing anything back. He sent out the General Manager, Charlie, to come inspect my vehicle. Charle came and put 3.5 quarts of oil in my vehicle to try to determine what went wrong with the oil change. Charlie even stated that if the problem was a faulty oil filter that we'd have to contact the oil filter company for a representative. I told him that was ridiculous because I paid for a service to be done on my vehicle and rather than complete the service they ruined my new vehicle. I called Jeff again and he told me that he would put in a claim to their claims department and that they would give me a call back. Three days later, I have still not been able to get in contact with any people who were supposedly working on my claim. My vehicle is still broken down. On top of that, the store wouldn't even give me a refund on the $83 oil change. This is a fair warning. Do not trust this shop with your vehicle because they are completely unprofessional, unqualified, and incapable of taking care of your vehicle properly. If something goes wrong then good luck because it will be a wild goose chase full of calling and waiting on this pitiful excuse of a company where no one knows any information of use. My advice to anyone who has had a bad experience with this Jiffy Lube store is to lawyer up and get ready for a headache. -Oscar Segura read more

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Prompt service, and I was treated with respect! They did a good job and we're all very nice to me.

I took my Rav4 to get a quick oil change. Chris got me done quickly and efficiently. I always use Jiffy Lube center on Graham road, and I will be back! read more

We went in for an oil change with a 2016 Dodge Grand Caravan. The employee, Jason, said we need a synthetic oil change, which costs $67. Our car manual said it did not need this, and only needed a regular 5w-20 oil. Jason said that they'll only do a synthetic oil change because that's what the manufacturer recommends. Our manufacturer manual said nothing about needing synthetic oil. Bad service by people trying to take advantage of people. read more

I'm new to owning a car. Today I had my first oil change done on my car by a wonderful gentleman named Christopher. He was attentive, answered all of my questions and was just so kind and patient. Another gentleman named Marcus was also great. I highly recommend this Jiffy Lube location. I was very satisfied read more

Friendly, professional, and quick. Stopped in for an oil change on my lunch break, and they got me taken care of and on my way. Can't ask for much more. read more

Came by to get an oil change, flush, and air filter change. I knew this would be a costly visit because of mileage on my vehicle, but they made it very pleasant and educational. What a wonderful team of people here that explain everything you don't know about your car health. Helped by Deadrick T. Charles H. Jermaine G. read more

So incredibly helpful and nice explain what is going on with my Cruze. Thank y'all so so much. I'll let any of my friends coming through to stop by if they have any trouble read more

Brought my car here today for an oil change. I was happy when I pulled up to see that they accept coupons from their competitors because I had a Valvoline coupon in my car. When I asked about it they told me that they didn't do that any more. So I pointed to the clearly displayed sign that said they did, and the woman said "I'm going to be honest with you, they lie" I don't give my hard earned money to places where lying to customers is acceptable. Horrible business with even worse customer service. Sucks cause last time I went here it was a great experience. read more

Nice guys, quality service. Mentioned everything they could do for me, but don't push. Convenient for an out-of-town-er. They definitely failed to mention prices, however, and I was less than happy spending $100 for an oil change. read more

Great customer service! Explained things about my engine that I didn't know. Thank you for such a great job!

They were super quick! And super nice and professional. They even have me a discount today and saved me lots of money! I always come here and always appreciate the service thank you! read more

I've had a really awful experience with most of the Jiffy Lubes I've mistakenly given my business, from having parts on my car improperly reattached (even when they pertained in no way to the service I requested), to being charged for services that I did not asked to have completed. Not the case with this one. I'll definitely be coming back for basic work. They flushed my engine twice for me, even though they only had to do it once,. They were honest and very polite and helpful. Must be being managed well! Now, if only you can teach the mechanics how to drive a manual... read more

Expensive but fast. Washing my windshield with Rainex was a nice touch. I'm from out of town and this was close by. Would probably go again if I was in the neighborhood. read more

I never really did any research before picking a shop to go to for oil changes, I just picked the one around the corner from my house which happened to be Jiffy Lube. The mechanics were very friendly, the service was exceptionally quick, and prices were competitively reasonable. I was pleased enough to follow up with them again after receiving discounts from them in the mail that only made the deal sweeter. I have never had a problem with them and the complementary touch ups they provide for free with the price of a normal oil change are hard to beat. I have stayed with them ever since and have never encountered any issues. read more

This is the best one around!!! Customer service at its best!!! The guys that work here are very informative and go over and above what is expected when getting your oil changed!!! read more

The standard oil change is $39.99. The vacuum job is spotty, they didn't inflate my tires like they said they would, and they try to sell you on things you might not need at that moment. You can get a coupon for $18.00 off if you live near there, or $15.00 off by printing something offline. I was hoping for useful info, but I think I will try my next visit at that Gurley's Tire place. read more

The team is so friendly; Korey and Derek are great! Both check in and service was fast, and when making suggestions about additional services recommended for my vehicle, it wasn't pushy at all like you may see sometimes at other places. Definitely will go back to this location! read more

After a disappointing attempt at Walmart the day before, I was really pleased with this Jiffy Lube location's ability to not only handle my oil change, but also recommend a flush that will help my engine over the rest of its life. They also checked all of my tires (including the spare, at my dad's long-distance random request!) and filled all of my fluids. They did talk me into a high mileage oil change, which I did need at over 287k miles, but were not pushy with any of the other services including the flush. Very professional and handy to my home. Will definitely go back (with coupons again). read more

I just moved to the area and needed an oil change....finding a new spot can be a hassle but I loved this place!! I couldn't have been happier with the customer service or performance. The staff was super friendly, helpful and not pushy at all. While in the waiting room I talked to a customer who had been going here for over 10 years and always had great service. This place was awesome!! read more

Slow, unorganized and just bad service in general. Brought car in and proceeded to work on others for 30 minutes before getting to my vehicle. Lofted my good to"begin" service, but didn't begin to change oil go 30+ minutes read more

They were very helpful and friendly. I was out of there in less than hour. They try to upsell but don't push it to hard. They point out if there are other problems with your car. But overall really nice people. read more

They default to the more expensive oil change unless you inform them that you're there for the advertised 29.99 change. I was told that they had charged me for transmission fluid - "you had NONE when you came in" - and when I informed them that that was impossible, the attendant suggested that they could drain the fluid out and not charge me after all. This is not a choice to make: pay for something that is both unwarranted and not requested, or else have your car blow up on the way home. I felt manipulated from the time I asked for an acceptable but cheaper oil ("What????") to the time I left and discovered that, when all the hassle was over, the attendant hadn't bothered to reset my oil service notification. I'm waiting for my car to cool down so that I can see whether or not I even received the oil I was charged for. I am not a happy camper. But at least the car didn't blow up on the freeway. That's something, I suppose read more