Terrific experience every time not only in the city, but just reached out for service in the…read moresuburbs, and Alex was able to connect me with an another company. Great experience!

Quick response. Goes above and beyond. Fair pricing. Kind and Personalized service....read more

This is a deceptive business. They will tow your car to their lot, not where you request them to…read moretow your car, where they will then demand that you contact your car insurance to pay exorbitant fees for the release of your vehicle. My car was towed to their lot a block away from where the car accident took place, after I was told my car will be towed to my desired destination, and held until my car insurance could come up with $7,000 for its release to a repair shop. This is a deceptive business, stay away.

No show- waited over an hour. Called and asked to get an…read moreupdate, at which point the receptionist got update and demanded a credit card or they would not show. Had they mentioned it we would have been towed.

State Farm contacted another company to tow my car to dealer. After 20 hours of BS they canceled…read moreand contacted Evanston Towing. They were here within an hour as they promised. Driver was nice, professional and pulled car from my vert tight car space. Very happy with Evanston Towing.

From the owner: Welcome to Evanston Towing Roadside, your go to solution for all your towing and roadside…read moreassistance needs in Evanston and the surrounding areas. Conveniently located at 1701 Lee St, Evanston, our services are tailored to provide fast, reliable, and customer-friendly support for a wide range of automotive emergencies. Specializing in more than just towing, Evanston Towing Roadside offers a comprehensive suite of services that includes jump starts, car lockouts, gas/fuel delivery, and flat tire service. Our highly-trained team is equipped with the latest tools and technology to ensure that you get back on the road as quickly as possible. Whether you find yourself stranded due to a vehicle breakdown or simply in need of quick assistance, our 24/7 availability guarantees that help is just a phone call away. We understand the importance of community, which is why we proudly extend our services to not only Evanston but also to nearby neighborhoods such as Skokie, Wilmette, and Winnetka. Our goal is to be your one-stop solution for all towing and roadside assistance needs, offering both quality and convenience at competitive pricing.

I returned my deceased husband truck back to Wells Fargo, They used Rose Towing to pick it up on…read moreWednesday 4th 2026 at night. Jose Rose came and got it. He was so respectable under unpleasant condition it was raining also my granddaughter had left the remote that didn't work, moved the truck to another spot on street and took working remote to work with her and I didn't know.It was very imbarring,but Jose was very nice about the whole thing.I just want to say Thanks so very much for your Kindness and Patienc. Will remember you when I or friends need help.

Isn't it so interesting that a company can stalk public parking lots, looking for cars that…read moreallegedly have late payments, on a Sunday, a day they won't answer the phone? My wife was stranded miles away from me, based on a "late payment" that our bank doesn't seem to know about. If any of the snakes from this "business" want to avoid issue, they should figure out how to have a good business model. And if they want to charge me for my car being impounded overnight, they'll have to explain why I couldn't reach them the day they stole it from me.

We called RBG after our cars battery died, while stopped at a light 1.19.25 - an amazingly cold…read moreday. The service was fantastic and a tow truck was sent out immediately. The driver (Antonio) then called to be sure we knew how far out he was. When the driver arrived, because the battery was dead, we could not get the car into neutral. The driver immediately called someone to get a dolly, and they were to us within 5 minutes. A great value for the amazing service, peace of mind and care RBG took in assuring us someone was on the way and being in constant contact throughout the tow. Highly recommend and consider them a trusted business that I will use again, if needed.

I needed two antique vehicles moved. Richard was very professional and extremely personable. He…read moretook extra care to pull each car from my old garage, load them on a flatbed and place them in my new garage. These guys are the best! I highly recommend them.

Everyone has different experiences with tow companies and with so many factors at play (time of…read moreday, seasonal weather, location, tow volume) it's hard to find the right company in stressful situations. These guys sometimes get a bad rap because they contract with the City of Evanston for parking/traffic enforcement. They don't write the rules, they just follow the law and mandate assigned to them. If you're getting towed for an infraction, it's on you. I was left stranded for over three hours from my insurance company's tow dispatch service, so I called North Shore Towing and they came to my rescue. I needed a flatbed truck and there a fewer of these specialty tow trucks around ($$$$), so had to wait a 45 minutes, which still would have beaten the other tow company's arrival estimate by an hour. The dispatch guy was great and kept me updated on availability and arrival, he called me back! My tow operator Al immediately put me at ease upon arrival. My stress level dropped significantly, as he was super professional and very friendly. His upbeat demeanor is hard to find these days, so if your lucky enough the get Al on your next tow, count yourself blessed!

Terrible experience here. The staff are mean and will make you feel stupid if you call to ask them…read morea question. They are not helpful, or nice. Their website says they are open 24/7. They will TOW 24/7 but if you need to pick your car up, THEY CLOSE AT 5PM. I was in an accident, and went to pick up my personal items before the vehicle was released to my insurance and they would not allow me to retrieve my items. They stated they could not allow anyone back there for security reasons since there was no one to escort me. When I came back to pick up my personal items, they merely waved me back to the lot: no escort, no gate on the lot. So much for security! They should have their hours clearly stated on their website and their staff should be knowledgeable enough to let people know this. It's a racket so they can charge $$ for the storage fee