I don't usually leave reviews, but I really wanted to for this visit. Everything moved quickly from…read morethe moment I walked in, which meant a lot because I was panicking. My throat was swelling, I could barely speak, and it was becoming difficult to breathe normally. I didn't catch the name of the woman at the front desk who checked me in and gave me my injection, and I'm sorry for that. She stayed calm, explained everything clearly, and treated me with genuine kindness when I was scared. Dr. Amrit Dillon came in quickly, took my condition seriously, and after the injection he came back more than once to check my swelling and make sure I was improving. That extra attention really gave me peace of mind. Everyone I interacted with was kind and professional. What may have been routine care for them meant a great deal to me as a patient experiencing these symptoms for the first time. Thank you all for taking such good care of me.

I came here for ear check up and the doctor really helped to alleviate my ear pain…read more Would recommend in diamond bar to come here highly recommend

Julius is simply a God sent!!! I work for a dental office and we are constantly referring patients…read morehere. No matter what day or time the pt. needs, he manages to get them scheduled in a timely manner. Not only are our patients happy with his work but they rave about his personality and efficiency. I have even brought my mother and grandmother to him and they were both very comfortable and pleased with his office!! Thank you Julius for all of your hard work and dedication!!

One of most professional Xray practitioners you'll ever get a chance to work with !!…read more I came in as a referral for a more extensive image of my wisdom tooth. Initially, I was nervous coming in because it is a new doctor and a different location than I was use too. However, Dr. Jules was welcoming and made me feel right at home ! He is sweet, professional, and encouraging. The X-rays were quick and painless. In addition, you get a chance to look at them and he forwards a copy to your email in case you were to lose the print out. On top of it, he even takes the time to make sure everything is well sanitized before he begins. Definitely would recommend Dr. Jules for anyone looking to do any dental or CT scans !

Just got two CT scans here in two weeks time period. The first was no contrast and second was with…read morecontrast. You basically arrive 30 minutes early to fill out a questionnaire that they suggest you do it online before arriving. You go to your perspective line and checkin. If you have a referral they'll take it from you but they normally already have it from the primary care or specialist doctor. Your wait time varies but mine took no more than 10 minutes. My first scan was quick as you undress and put on a gown and instructions were easy to follow. As for my second scan I was poked multiple times which irritated me but it got done and I was on my way. I thought overall they were efficient and I got out of there quickly. They have plenty of parking outside. If referred again I'd choose this location.

This review is for suite #208. I had a very disappointing experience. My 8:30 AM ultrasound…read moreappointment was canceled by the office, but I was never properly informed. Because I was instructed to fast (no food or water) before the exam and arrive at 8:10 AM, I followed all of the instructions and drove to the office. Before my appointment, I received multiple phone calls from the office. Each time I answered, there was complete silence. No one spoke, and no voicemail was left. When I called back, the office was closed, so I had no way of knowing that my appointment had been canceled. This is very concerning. If you're going to cancel a patient's appointment, please leave a voicemail or send a text message. Patients shouldn't have to guess why they're being called, especially when they're fasting and driving to an early morning appointment. When I shared my concerns with the front desk, I expected some understanding. Instead, I was told that "most people prefer phone calls." That completely misses the point. My issue wasn't that they called. It was that no one spoke, no voicemail was left, and no text was sent. Even if I were in the minority, basic communication is still important. I wasted my morning, drove to the office unnecessarily, and fasted for no reason. I hope this office improves its communication so other patients don't have the same experience.

Terrible experience, let me count the ways: - Did you know…read morethat even if this place is in network with your health insurance, because this place is affiliated with a HOSPITAL, your co-insurance and their rates are 5 TIMES higher than if you went to a regular imaging facility. Eg. Diagnostic Medical Group, or United Medical Imaging Healthcare. Save money and go to a regular imaging facility! - appointments are hard to get compared to a regular imaging facility. I was able to get one from UMIH with in a few days - staff here all have bad attitudes - facility is dirty and crammed, feels gross just sitting in the waiting room - imaging techs are not nice and not helpful - because of the affiliation with hospital, it does alot of teaching, so you will get medical students during your exam, and if you don't like that, there's no way around it. - Their patient portal is the WORST I've ever seen in my life, nothing works, and it looks like it was created in the 90's, you can't even pay your bill on the patient portal! AVOID!! This is the LAST time I'm EVER going to go to any of the Pomona Valley facilities.

PICK A DIFFERENT PLACE FOR TOUR ULTRASOUND…read more I've had great care since day one through Pomona Valley. Pick another location for your ultra scan. The older male tech doesn't communicate what her is doing or looking at. I had to ask throughout the entire scan. And the photos at the end were of absolutely nothing. No attention to detail at all or sensitivity to the scan.

My wife came in today for scheduled bloodwork for my son. He had an appointment for 3:30 PM, and…read moreupon arrival, they checked in and were put in queue as it showed on the screen in the lobby. Given a Friday afternoon, it was crowded, but saw my son's name on the list confirmed they would be seen in order. As they waited, a lady came in and got the attention from the staff, and asked for a walk in, claiming she had an appointment. She didn't but they somehow gave her a spot. As my wife waited, seemingly longer, they noticed that my son's name was no longer on the monitor queue. Other customers were being called in, including some that arrived after them. My wife finally got a staff member's attention and told her the situation. The "rude" female insisted that they had no control over what the screen showed. (Odd that you can literally put people on the walk in queue but have no say with actual scheduled customers, BS). Long story short, they ended having to wait until all customers were seen, including walk appointments. After, pleading with the staff member that we were scheduled, they did nothing to help and made us wait until closing. Again, scheduled appointments are confirmed via text and email if you have been here. But no attempt to fix the situation. The worst experience ever at Quest (given we've been here several times and haven't had an issue). The horrible, staff member who would not help, and to top it off, she kept telling customers how busy they were because they were short staffed. That is no excuse when assisting customers. Second, saying that they had no control over the queue when they were clearly able to take walk ins, but mysteriously removed my son from the list. We've been to this location before, but it seems that horrible employees lower the standard of customer service and the overall business. Even worse is that so many people rely on Quest because many private doctor's offices do not handle internal bloodwork; so Quest has this massive contract with nationwide offices to do bloodwork for them. The customers who rely on Quest are our family members, whether sick, elderly, some dealing with major medical issues, yet they might come here and have to deal with the BS that my family dealt with today. Just horrible. Hoping to figure out if there is actual management or staff supervision to bring this issue to.

I was referred to this location for blood and urine work through a third-party doctor. upon entry…read moreThere were no staff available only several kiosk machines to check in, very discouraging. I checked in using the kiosk machine and it recognized my information as having an appointment. when my name was finally called. I went to the back room and they started asking me questions and stated they did not have an order for me and I would need to Leave. I tried calling right in front of them The Doctor Who referred me and they insisted I step outside. Very frustrating. I was able to call the Dr who set this up and they mentioned all my information was in the Quantom portal. As soon as I had gotten off the phone they called me back in.

A little hidden gem! Everything feels so cozy and you feel very comfortable! Evelyn was fantastic…read moreand explains what we are looking at through the process. Highly recommended to come here as you feel right at home. Beautiful location. Great experience overall and you receive your images shortly after.

I love coming to Ultrasound Studio to see my little one. The place is clean and comfortable. Evelyn…read moreis amazing, she is kind and makes the experience fun and memorable. I love the big TV so you can see your baby clearly. I recommend this spot and will continue to come back.

Clean, professional, attentive, great care and answer all your questions. Sometimes the wait is a…read morelittle long but it's because they draw your blood right then and there if needed and you get to see baby each time. They don't rush you out the door, so the wait time is understandable. Worth the wait, great experience !

I had a horrible experience with them throughout my pregnancy the doctor was always forgetting us…read morein the room and never knew what we were in for and they never transferred my information to the hospital for my delivery . They ignored the hospitals request for my information after they called and emailed several times and never sent anything. I had to get extra medication I didn't need due to their lack of communication and mistakes. Please go to a different provider if you want peace of mind.

I had to come here for x-rays a few times. Friend and staff is extremely friendly and very helpful…read more The x-ray technician was very gentle with my injured arm and took time in adjusting it for each x-ray. The weight was not bad. Plenty of parking.

Had my first mammogram here and I was scared not knowing what to expect. The girls here were so…read morehelpful and nice and walkefe through the whole procedure. Not to mention they were very efficient and quick I was in and out in like 5 minutes.

Meeooow Scan…read more.. This place does cat scans. Not for cats... duuuh...for humans. I don't know if my friend was kidding But she thought it was for cats. Well..they Fill ya full of dye...and lay ya on a machine. Scan...scan....scan....scan.... All done... Now...I'll take my friend to doc. for results

Had an appointment for 850. Resolut email confirms this I arrived early. The receptionist told me…read moreto sign in on iPad and ignored me. 9am rolls around and I say hey we're you supposed to call me and they gaslight me that my appointment was at 820 am and refused to take my appointment and told em to reschedule. Super unprofessional, I stormed out and they called back and said they can do 1 scan, then come back and tell me I have to wait 45 min more for that 1 scan now. This is absolutely not a way to do business. Would not recommend.

I went to the office yesterday for my CD. The front desk Aracely was so nice, sweet. I got the copy…read morequickly. I give her 5 stars cuz she reserved it. Hope everyone will get the highest like her. Thks again Aracely , keep the smile make your life always better