360 Degree Disaster,.... Installed. For about 6 months now, my sister has been on the hunt for a stylist that can do a 360 Degree wig install with a melt/glue front and draw-string rear. Most have said that they cannot do them and they are up-front about it. However, Chris Williams of Exquisite U, 2550 Valley Road #9 stated with unwavering confidence that he can do it and has done them before. My sister takes her hair down beforehand, so there is only a need for a wash, treatment and braid before the install. Just to schedule the opportunity for disaster cost $56.00 for a slot, using a scheduling program (Style Seat) that requires a degree in nuclear thermodynamics to understand (It keeps wanting to direct the user to PayPal and not allow the user to input a debit/credit card). That was the first portion of the frustration, as she prefers to make the appointment and just pay in cash, with a receipt at the time of service. The wash, oil treatment and braid went well. I will state he is an accomplished braider, yet the buck stops there. The wig portion of the install took 4 hours, in at 12 and out at 5:30pm. Now, in every video I watched and my sister watched, it states explicitly "Do not Cut the Strings on the back of a 360 wig". The installer is to pull them tight and tuck them under the back of the wig for readjustments. What did he do? He glued the back of the wig down and closed with the strings out, then he cut the strings. The strings are there if the wearer wants to wear the hair up in a pony-tail, up in a bun or just pulled back and the wig needs to be tightened later. The strings help keep the tension on the front of the wig. The strings are gone and so is $300.00 on a wig that can never be used again. Now, one cannot gauge the experience of a stylist based upon on the website pictures alone, as stock photos and TikTok / Instagram videos are easily obtained and touted off as their personal work. We have run into this a few times now. The wig installs on the website do not compare to what this final product turned out to be. All of that aside, we understand that accidents happen, but when a stylist burns the back of your neck three times and provides a second degree burn to the side of your face, something is terribly wrong here. One wonders,... Are they fresh out of school, getting Barber Hours, is this the first time they handled a curling iron on someone else? You should never be burned once, let alone 3 times in one sitting, especially on your face. Turn off the TV and pay attention! Glue,... There was so much glue used, one would think he was building cabinets, not installing wigs. First, he did not trim the lace in the front to the hair line. At one point he was prompted by another lady in the shop (I am assuming the owner?) to trim more of the lace in the front. Based on the pictures, it still was not enough. It is supposed to blend in with the natural baby hairs, not sit on the forehead to later roll up after drying (Refer to the pictures). There was so much glue, her sunglasses were stuck to the back of her ears and I had to peel them off of her. There is more lift up on the back of wig, yet there is plenty of glue. How do you slather all kinds of glue all over, and still get wig lift? When she removes the wig, she will lose a good portion of her natural hair in the process. Following the procedure she paid $165.00 for the install, plus a $20.00 tip, thinking at first he did a good job. The carnage was not revealed until the next day when the band over the front was lifted,... Actually pried off because of so much glue. It was stuck to everything, the band, her ears, the baby hairs lifted up and the back of the wig lifted up as well. To add insult to injury, my sister noted an additional charge on her credit card two days later, when she had already paid in cash. If you are still learning and are not quite sure of something do not come off as a professional like you have done it for years. You are not just costing the client a $300.00 wig and a $165.00 install (Plus a $20.00 cash tip), you are costing them their dignity and reputation. If you are new to that type of install or are unsure, say so. Do not let ones need for a dollar jeopardize a professional reputation for the client, the shop owner and the practitioner, as poor reviews and evidence can and will happen. These will be carried with you through ought your career and word-of-mouth is a powerful tool. As one can see, there is little that can be done to salvage this install other than tear it out and start over, at a significant cost of both time and money to the client. Later on,... My sister contacted Mr. Williams about the install and the issues she is having with it. No answer, no contact, not even an apology. But the money was surely charged to her card, and an automatic tip is calculated with the scheduling system if you do not notify the system within 24 hours that other arrangements were made for payment. read more

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Very satisfied customer Stephanie is very professional very Good at doing hair everyone in the shop where very friendly had a awesome time their very a happy customer Was a Pleasure doing business at Exquisite U read more

Last minute appointment and was able to get in Juneteenth so I'm grateful and I like my locs read more

Exquisite U - Fresh locs - Hair Salons Near Me - Sacramento, California

Excellent service. They are open during Covid and have all precautions in place. Consistent great hair, cut, color and experts at natural hair. Set your appointment and glow up! read more

I booked with Deja I cannot be any more happier , I have damaged broken off 4b /4c hair and Deja assessed my hair and picked the best products that fit my hair needs , she also cut off all of the damaged dead hair , when I tell y'all I couldn't believe it wasn't a perm because she pressed my kinky curly hair bone straight it still has body and movement, she even added wefts to my shorter spots and put it into a sleek style , if you're like me and you're struggling to go natural I highly recommend exquisite u , the atmosphere is fun friendly and inviting I felt like I was surround by old friends ,I'm so happy I have new confidence in wearing my hair and not doing back to back weaves read more

Exquisite U - No reversion my hair is still popping thanks Deja - Hair Salons Near Me - Sacramento, California

I came to this salon a few days ago for the first time and was excited to get my hair pressed. I enjoyed the vibe of all the women there. But, unfortunately I left with extreme heat damage to my hair. The moment I walked out of the salon and realized my hair exuded this burnt smell I knew something wasn't right. I tried to have happy thoughts that I didn't just fry my curls that I've been working so hard to keep healthy. But when I laid on my pillows at night I could only smell this terrible smell. Day two, I was over the smell and just said forget it..I'll wash my hair! I had tight beautiful curls y'all!! And now I have stringy straight hair scattered throughout my head. I came here trusting that my hair would be taken care of but I left with ends measuring about 2inchs that need to be cut. I'm disappointed and will never return to this salon. read more

Exquisite U - One of many heat damaged ends - Hair Salons Near Me - Sacramento, California

I came in the other day to get a loc wash, re-twist and style from Shana and she by far exceeded my expectations. I'm grateful to have randomly cross paths with her last week! When she asked if I could check out her hair business, I didn't think twice in booking with her considering how amazing her own locs look as well as seeing pics of the work she has done on past clients. It was perfect timing also since I was looking to get a retwist and styling that same week. The ladies at Exquisite U were all so welcoming as soon as I walked through the door. Great music and vibes all around. Shana is a loc PRO! She really took her time (in the best way) throughout each process and worked to ensure that I didn't walk out of the shop without a style I didn't absolutely love. If you are looking for a professional and talented loc stylist with affordable pricing look no further! I'll definitely be back. read more

Exquisite U - Stylin! - Hair Salons Near Me - Sacramento, California

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Great Environment of lovely women great service wonderful vibes. I would definitely recommend this salon.

Im new to the weave-world so I don't have many experiences to compare it to but I need to describe how terrible my first (& last) visit was to this ugly salon. Stephanie (owner) did my install. Top 3 reasons why I will never go back there: 1) Dirty! It was a hot mess in there. It honestly looked as if an earthquake just happened. Combs, clips, product bottles, gummy bears, empty hair packages, tags, thread were all over the floor. Dust was about an inch thick and things on shelves hadn't been touched in, what looked like, years. It was 9:30am so it wasn't as if this mess happened after a long day; how hard is it to clean either the night prior or take 10 mins before opening to at least pick trash up off the floor? The station where I was sitting had the biggest mess. Drawers overflowing with stuff. Everything was dusty, dirty & unkempt. cock-eyed. Ugly. 2) customer service... Stephanie had a nasty demeanor with me. When I first sat down and told her what I wanted, she said, "well, you just told me you wanted three tracks... I don't have time to do a partial weave!" I let her know that I didn't know the exact terminology and I asked when I could get this done then, she goes "hey I need you to calm down and quit jumping all over the place!" ??? 1st of all I was extremely calm and soft spoken. She then grilled me with questions about how the prior places did my hair, in spite of me telling her that I don't know the terminology. When Stephanie was sewing my weave in, she then kept barking at me about me moving my head. "Now if you keep moving your head I can't do this right!!! I'm sure you don't want the needle to stab you!" I replied with, "well no I don't but then you wouldn't get a very good review " I was joking and lol'ing and she argued with me, "wouldn't be my fault cause I told you to stop moving!" Mean & nasty for NO reason. This was my 1st meeting with her and she did not in any way make me feel like wanting to go back. Sad. 3) profanity! F-bombs were flying out of everyone's mouth. I'm not at all a prude. But the salon staff didn't know a thing about me. What if I was a preacher? Just have some respect for your customer, as well as yourself; at all times but especially in front of a new customer! read more

All the stylist are great. They all specialize in something different. You won't be disappointed. read more

Exquisite U - Updo style - Hair Salons Near Me - Sacramento, California

If you want have a good time while getting your hair whipped to perfection...this is the slob for you!!! Every single stylist has their own flair and personality and makes every experience a party in and out of the chair!! The owner Stephanie has been in the hair game for over 20 years. Her cutting and coloring technique is second to none! With Deja Styles, Natasha L.,and several other stylist and miracle workers, Steph has created a luxury environment and s stellar team to meet your beauty needs! From Hair to makeup to nails and everything in between this will always be my #1 choice! read more

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Stephanie did a wonderful straightening my hair. It was hard finding a natural stylist in Sacramento being that I'm from GA but she exceeded my expectations. read more

These ladies are nice, funny and above all they professional. The shop is clean and cute. I love it here. Stephanie the owner, really cared about my hair. Thank you Stephanie for being awesome. U and ur team are awesome!! read more

Exquisite U - Hair Salons Near Me - Sacramento, California

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Stephanie is amazing! I was looking for a very styled short cut for my curly hair and it came out so much better than I expected! I will definitely be back. read more

Exquisite U - Hair Salons Near Me - Sacramento, California

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I absolutely love coming here. Deja has been my hair stylist for maybe 2 years now. We usually start with a little chit chat, then she escorts me to the washing area. she's perfect at shampooing. (: my hair always feels and smells extra nice when she's done. I particularly go for the sew in. The shop sells hair on hand ( which is very convenient ) one thing I absolutely love more than anything is.. she takes her time ! I always leave satisfied read more

Exquisite U - Hair Salons Near Me - Sacramento, California

I went into the salon today looking like a hot mess, but came out looking like a hot mama. All thanks to Stephanie, she was amazing to say the least. Stephanie was very informative about how I should take care of my hair for the future, I also liked that I was in and out not waiting for hrs. The other stylists in the salon were very sweet and talented also. read more

I absolutely LOVED this salon! The experience was very fun and inviting. Stephanie the owner of the shop really takes care of you I went on a Saturday and the shop was busy and full of life! They even have a welcome song for first timers way to make a girl feel special. I came and had the BEST shampoo ever in life by Stephanie's assistant Ryan gave a great scalp message I would return just for that in a heartbeat. I got a rollerset for my very straight Asian hair I wanted a Diana Ross type do something fun and different for my birthday event and Stephanie sure did deliver I got so many compliments I was so sad when I had to wash it out.... I can't wait to come back in and have her fix me right up again! I definitely will be coming back to exquisite U shop again. read more

Exquisite U - Thank you Stephanie for my amazing hair! - Hair Salons Near Me - Sacramento, California

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Stephanie is a great stylist and makeup artist. I completely endorse her service to anyone who are looking for great hair and makeup done. This woman is a magician with hair. A normal girl will be transformed into a supermodel photoshoot ready in no time at all. Come give her a try and tell her Tom Huynh sent ya. read more

Heard about this place through a friend and am now a repeat customer! I saw Tasha to help save my hair because it was crying out for some tlc and trim and Tasha did not disappoint! She took care of my hair based on my lifestyle and educated me on how to keep my hair looking and feeling healthy. Plus the shop has sweet relaxed vibe and the other stylists are great at what they do as well. So far I've been to Exquisite U twice and I look forward to coming back many more times in the future. read more

I love this place I'm there at lease once I week because I love to change my hair... Weaves braids Locs short styles they do it all