Meh. Not bad. Not great. Very nicely priced, and the staff were nice but not all "in your face" like they are in some salons. I was comfortable. I had a gift card, so that's why I tried this place. My stylist was nice and not too chatty-- which is definitely a plus for me. My haircut is okay, but I didn't care for the way they styled it in the salon. It was a little too "fluffy". My stylist spent a grand total of 20 minutes on me, from washing, to final touches. So, it felt a little rushed-- but I know I was there at the end of the night. Anyway, it wasn't bad-- very reasonably priced. Didn't much care for the selection of haircare products-but they had a lot for men. read more

Over the years I have tried many salons, and many stylists in Chicago to get that consistently perfect, always contemporary haircut. Finally, five years ago I found Exsalonce. And the double win is that while Tony (the owner) is my regular stylist, if I am in a time pinch (because of travel, etc.) if Tony is not available, Joan is equally skilled and able to make me walk out felling like a million dollars. From the clean, contemporary, salon (which is about to become even larger, more stylish, and more contemporary!), to the courteous, professional staff, I always feel like I'm walking in to meet with friends. No snooty attitude, always just a great experience. I can't imagine ever gong to another salon...ever! Thanks Exsalonce! read more

I'm glad someone responded to my review however I asked for a call back which I never got. Clearly your business does not care about retaining customers or rectifying the situation. read more

UPDATE: 10/20/07 i'm downgrading them 1 star for this reason: i have had a gift card for a mani/pedi for months. i tried to make appointments a couple of times and they didn't have anything that fit into my schedule at the time. then i try again and they tell me they currently don't have a nail tech, they are looking. then 6-8 weeks later, i try again...still nobody. they said i could use the gift card for another service, which is fine, but other services cost more and now i will have to pay more than i would have if i just got the mani/pedi...just hire a nail tech already! -------------------------------------------------------------------------------------------- i have to love a place that gets me scheduled for an hour after i call... i have issues about making appointments any significant amount of time before i might be able to go...but they said i could come in 1 hour! sweet! i had a gift card for a package and they even let me swap out one of the treatments for something i needed more...a sports massage. kristi (sp?) did my massage. she was very nice and accommodating...when my eyes opened a crack, i noticed that she kind of dances while she massages...and i mean that as compliment! it's like she was so into it she had to express herself through dance...lahv it! after my treatments, i took, perhaps, THE best shower of my life!!! it was my dream shower...perfect temperature and water coming at me from all angles...i really had to make myself turn it off...sigh. so i love when places are accommodating to suit my needs and let me bend the rules... excellent exsalonce...what..? it was too easy! read more

Good place for the fellas to get their hair cut in a non-pretentious atmosphere and for a good price. See Joan. She's young, talented, down-to-earth, and is just a good stylist. The only drawback is that I've had the others cut my hair and they are not as good as Joan. read more

I love this place. Jess colors my hair and does a great job with my pixie cut. She even taught me how to blow dry my hair so it always looks as good as when she does it. I also love this place because their product line is great. But even better, there is no hard sell!!! Did you know they have a spa with massage, sauana, steam and rain shower combos with really nice robes?? We renovated our bathroom this summer (we only have one) and my husband and I bought a package so we could get away (and get clean). It was divine. With the holidays upon us (and all the drama that goes with it) we booked massages with Niki about a week ago. I worked at a suburban spa for three years, and it was better than any massage I received there. A few years ago my husband had a series of 10 massages at Urban Oasis, and he said that Niki was better than anyone there. Today was an incredibly stressful day, and I received a 90 minute massage from Niki that put me back in a sane perspective and more. The ladies at reception are always incredibly nice. None of that stuffy attitude you get at other salons/spas. If you are looking for a place that cares about you and what you want your hair to look like, as well as about you as a person and your general wellness GO HERE. read more

I had to stop coming here after I began working 80 hours a week - Roscoe Village is not on my way to anything now ... BUT while I was coming here, Joan did amazing things for my hair. I truly recommend her and Exsalonce for anyone who has big hair. Joan knows what she is about with thick, coarse, curly hair - she will make you look like a million bucks. read more

It's all about easy, fast, efficient, and well-priced. I can always get an appointment easily. The salon is beautiful inside but the process is extremely fast and efficient. As a kid who practically grew up in my dad's salons, I'm over fanfare and fussing. I just need my haircut and cut well so I can leave. Everyone's pleasant and professional and they get down to business without too much waiting or schmoozing. I can be in and out in 30 minutes and only $50 lighter. Then, I can get on with my life! read more

My hair is notoriously easy to cut: not too thick, but there's a lot of it, pretty straight, and it's got a decent amount of natural volume. With that in mind, it's pretty easy for me to bounce around from stylist to stylist, because you don't really need to "know" my hair to cut it. So, in the way of hair people, I don't really have the need to be a particularly loyal customer. I'm not a talkative customer, and I did feel like one of the less attractive, or rich people there. But I like a good haircut. And I got one. And the guy was nice, and interesting. The atmosphere was stylish. I got a 10% discount because I paid with cash. The only thing that I would have liked differently would have been some advice on how to style. I'm not a hair novice, but I do appreciate some words about what they actually did to my hair, and how best to recreate the style on my own, especially if I'm a first time customer. Otherwise, I really liked it, and I will probably go back, because it's pretty close to me, it's very reasonably priced for the area it's in, and the people seemed nice. read more

Highly recommend Exsalonce! I've been coming to this salon for several years and see Tony Odishoo for color and cuts . He's fantastic ! Tony keeps up with all the latest trends and always has great recommendations. He saves me a lot of time researching how I'd like my hair styled ! Great products for purchase as well . Can't say enough, give it a try ! read more

Stina does the best cut and color. My hair has never looked better. I have the perfect caramel color. I highly recommend

This salon is Awesome!! Maria gave the finest haircut and style that I have had in Chicago in 10 years! She is skilled, knowledgeable, friendly, and gorgeous! An all around fantastic experience. I will certainly be back . read more

Update to my previous review....I couldn't get in with Tony so Zach was gracious enough to attend to me. He is FABULOUS!! Tony had my color formula in the system so Zach's work was perfect. He also trimmed up my bangs to the exact style and length I needed. It's so wonderful to have two stylists that I can count on at a great salon. read more

Had my first haircut at this salon this week. Mallory did a fantastic job! When I arrived I was greeted very pleasantly by the receptionist and offered some tea or coffee and there were also cute pastries available in the interior waiting area. Prior to the cut I received a very short, but lovely scalp and shoulder massage by the stylist. What a great surprise! The stylist Mallory then cut my hair perfectly!!! It was a wreck when I arrived and I have exactly what I wanted now! I would definitely recommend this salon for haircuts and Mallory as a stylist especially! read more

I have been going to Tony for 9 years. I have always enjoyed my experience at Exsalonce. They are professional and very organized. As someone who works in healthcare, I have been extremely impressed with Exsalonce's preparation and plan during the pandemic. I feel like they have instituted evidenced-based practices for opening a salon even to the extent of screening well in advance those that have travelled to hotspots in the US. I have gone in twice so far since March and feel very safe at Exsalonce given their attention detail, mask wearing and social distancing. It is truly impressive and I would recommend Exsalonce to anyone right now, especially if they've avoided a visit to their stylist/barber due to safety concerns. read more

Joan is by far a hair cut and color genius! I cannot begin to describe the overwhelming relief that i would no longer have to drive south to get my hair cut (sorry Esteban)! Another plus is Katie! I was in desperate need for an eyebrow wax. I have been everywhere under the sun trying to find my new Reena (long story) with no luck. And just by chance Katie had an opening and I gave her a try. AMAZING!! Very thorough and clean. Pricing for eyebrows was standard $15, but hair and color was a steal!!I have long hair, so trust that i was expecting a $200+ bill, not even close! Plus if you pay with cash you get an extra 5% off your salon services!!! I have found my new salon.Thanks Lisa!! read more

"Bananas!" That is about the only thing that I didn't see added to my charges for on my 2nd visit to Exsalonce. To start, I liked the cut and hi-lites received by Cassandra, my 2 star review is in reflection of the add-on pricing model at this salon. I've never been to a salon where they have added on so many additional charges to standard services. I live in the Roscoe Village neighborhood and took advantage of a Groupon for my first visit a few months back. I did think it was interesting that I needed to pay an extra $10 for the low lites (new to me), but Cassandra was up front about it; so no problem. 2nd visit -- Since I was happy about 1st results, I returned for another visit. They said they would honor the 'Groupon price' for return visit, which was basically $15 off the hi- lites (and, of course, we need to add $10 for the low- lites again). Ok. No problem. And, I'm adding a hair cut, $40. During visit, hair was over processed (she said it was too yellow when she checked my hair after she finished servicing another client); so she would apply a toner. Ok. (Little did I know I would be charged $15 for her mistake until I checked out. Didn't happen first time). After cut and blow dry, I asked if she could straighten my hair with flat iron and she got frazzled. She plugged in the flat iron, walked away, and returned to tell me it would be an extra $10 to flat iron my hair. I thought this was strange since she flat ironed it last time and we had several conversations about how I always style straight. I declined as I thought it was ridiculous and when I got to cashier, the cashier mentioned things taking too long. (??) The Stylist chose not to put me under a dryer for processing, left me there a long while while she serviced another client, and over processed me. How is the time it took my problem? That's why you need to charge for a flat iron? And why am I paying for the toner needed to correct a mistake ? Cashier was un-empathetic and kept speaking of their internal salon logistics without tuning in to the rational side of her brain to consider if she was in the same situation. In all, the style was great, but I go to a salon for a beauty treatment and not to feel heckled for $$, paying for stylist mistakes, and pulled into the bad revenue management of your salon space. I hope that the management team will take the time to consider the pain points in their business to make a better customer experience with their neighbors and clients to actually encourage loyalty. read more

I cannot say enough about how much I love Tony and his staff. It has taken me 6+ years and many bad experiences to find a good hairstylist (since my other retired) and Tony is IT. Others have commented that they feel rushed, or that there is too much talk. I disagree strongly. I actually appreciate that I am in and out of there in about 30 minutes (I have very short hair), the conversation is always free flowing, never awkward, and by the end I am loving the way my hair looks. Honestly I am too busy to spend HOURS in a salon, and I can't imagine what I'd find to talk about, so the fast (not rushed) but friendly service suits me perfectly. Most recently I went in for a cut and highlights and was very pleasantly surprised at how reasonable the addition of highlights were, as well as how freaking fantastically they came out! Again, I can't say enough about this place. read more

This place is great -- I've been going to see Tony at Exsalonce since for over 10 years. He's given me the best hair advice for my curly, thick hair that I've ever had -- who would have ever thought it would take me 40 years to figure it out? His color is always excellent and he keeps appointments running on time. Well worth the trip to Roscoe Village. read more

I love Exsalonce! My first visit, a couple years ago, was for a massage. It ended up being one of the best massages I have ever had. I enjoyed it so much, I bought a gift certificate for my bf at the time so he could experience the same awesome massage I did. Unfortunately (for him), from the time I went and the time he was going to go, their female massage therapist was no longer working with them and my bf was not comfortable seeing their male massage therapist. Fortunately (for me) shortly after I purchased the gift certificate I was considering making a big change to my hair, but I was nervous about doing so. I called Exsalonce and explained my situation and reservations, and the receptionist set me up for a free consultation with Tony. Tony set my mind at ease and I decided to schedule an appointment with him shortly thereafter. They even let me use the gift cert I had purchased for a massage towards my hair which I thought was awesome...although having to use the gift cert on myself for a massage would not have been the worse thing either! My first appointment with Tony was great. He took the time to listen to me and what I wanted before he started doing his thing. One of the best things about Tony is that he is super fast...he colored, cut and did a blow out for me in about 90 minutes. I think my jaw dropped when I realized how quickly I was in and out on my first visit. Now Tony is the only stylist I will let touch my hair. I have gotten so many compliments on my hair, especially on my color, I have sent at least a half a dozen friends and coworkers to see Tony at Exsalonce and each time I get a call or text thanking me for my recommendation. Tony also acknowledges and rewards my referral ever time I go back. If you are looking for a neighborhood salon and spa with awesome customer service, stylists and massages, you will not be disappointed at Exsalonce. read more

Very Impressed with their Covid precautions. They have separated their stations and stanitize after each client. Add skilled technicians and you can be assured of a good experience at Exsalonce. read more

Massage with Niki! She is the best - so thorough about any injuries, sensitivities, and your preferences! After just one massage I joined the monthly club and now I try to go every other week! I never liked massages until now! Thanks, Niki! read more

I have been growing out my hair for a wedding as well as trying to manage my increasingly crazy stress grays that were coming in so I decided to reach out to Exsalonce for assistance. Casandra took me under her wing and made me feel pretty again! She assisted me in stylish color and cuts as we continued to grow out to my needs. She took her time which I admired as I wanted the job done right and not rushed! I continue to get compliments and would recommend her as a stylist to anyone and everyone! read more

I decided that I would step up my game for the new year and move away from the barber shop. It was hard for me, as I grew up in an era where men went to the barber and women spent a half-day at the "beauty shop." Exsalonce and Tony did not disappoint me in the least. I arrived early and was accommodated early. Tony asked me what I was looking for, and was able to take my stammering reply of "Uh, something that will look good and be easy to do in the morning" and create a style that works for me. Best of all, wife approved. I will be back. read more

Never have I been so insulted and treated so poorly as I have at Exsalonce Salon! I went in for hair extensions and after they were applied Tony loped them off! He then proclaimed that we had given me a previous consult that truly never existed ! Please beware!!! After $500.00 and shorter hair, Tony refuses to rectify the situation. In fact, he has become rather SHORT and DISMISSIVE which has been extremely unprofessional. I would not recommend this salon TO ANYONE. INFACT, HE HAD HAD TREMENDOUS TURNOVER IN HIS CLIENTELE AND IN HIS EMPLOYEES! read more

BEST experience EVER. I have very thin hair and have been wanting to grow it out forever. Every time I go to a salon, the stylist tells me I would be better off with a short style OR I can spend around $500 for extensions...that have to be redone every 6-8 weeks. I was lucky enough to score an appointment with the Owner Tony Odisho. He suggested his own brand of extensions. Cost, ridiculously cheap. Quality. AMAZING. Redo. Every 3 months! I waited about 6 weeks to write this review to be sure the extensions made me happy. YES! Highly recommended. I feel so great and my hair is growing so fast too. Will never go anywhere else. Very high end Salon with great people and excellent price point for the quality (professionalism, salon vibe, products, and skill). My next appointment. My Birthday! Best gift to myself ever. Thanks Tony! read more

First time at this salon and had an amazing experience with Casandra! My hair was so damaged from a previous experience at a different salon and Casandra suggested a Brazilian blowout and cutting off all the hair that was damaged from the coloring. For the longest time I felt that I wouldn't get my natural wave or shine back to my hair and after my experience with Casandra I truly love how shiny and soft my hair feels! She did an amazing job! I'm looking forward to my next experience with her! I (and my hair) put all my faith in her and she did wonders! Thank you for making my hair feel gorgeous again! read more

I've decided that this is my new salon! I had an eye appointment just a couple places down from the salon and decided to try them out. I found a Groupon for the salon and easily booked an appointment within just a few days. My haircut was with Casandra. I didn't need anything drastic done, just a trim, but she did a fabulous job! She was very pleasent and I will be returning for her to cut my hair routinely in the future. read more

I moved to Roscoe Village and booked an apt with Sam C for a blow out. My blow out looked so great that I was open to Sam's ideas. She asked if I'd ever considered extensions for volume (I have very fine hair and color it blond). I said I hadn't, so she thoroughly explained Tony's extension line and the process. A few weeks later I booked an appointment with her and I LOVE how my hair looks and feels. She also now colors my hair, and is exceptional at that too. What I really appreciate is her knowledge and explanation of the products and techniques she uses, especially as it relates to the overall health of my hair. Clearly this girl knows what she's doing, and I highly recommend her for cut/color/extensions, or even just a blow out. read more

An update to my previous review and response to Tony. The price for extensions is not displayed on your website. Would you like to publicly share how much you charge for extensions? Further, thanks for sending me out into a sub-zero winter day with soaking wet hair. read more

The only reason I am giving this salon 2 stars instead of 0 is because Jess is an awesome stylist (seriously, she's the best) and because Tony comped my extension removal after 30 short days of having them in when I was told they would last 4 months. I came here two years ago for extensions and LOVED them. They were absolutley perfect for 4 months until I had them removed. I decided to come back to the salon to get extensions put in again for my wedding in October 2014. At first glance as they were putting the extensions in, they seemed fine. As soon as I got home washed them ONE TIME they started to frizz up like crazy. I understand the quality of hair varies (Tony's excuse), but for paying hundreds of dollars I feel like I could have had better hair had a picked up a random pack from Sallys. I'm not sure why the quality if Tony's extensions has decreased over two years (were there some cost savings that were trying to be made?), but I was incredibly dissapointed in the quality. Please keep in mind I was using Tony's conditioner and extension brush, and also bought his dry shampoo so I wouldn't need to shower as often. The extensions were so bad just 2 weeks after, that I went in for a cut to see if that would help. A few days after that, the "glue" from my extensions turned white and was showing so much on my dark hair that people at work asked me if I had something stuck in my hair. EMBARRASSING! Tony attributed this to the hair products I was using, until I told him pretty much everything I was using was from his line of products! I finally had enough and had the extensions removed just 30 SHORT DAYS after putting them in. Average the cost of how much I paid for them including products purchased, that equals about $23 A DAY for these dissapointing extensions. You would think Tony would consider giving me money back OR replacing them (if it really was just a fluke that the extensions given to me just happened to be bad quality). But nope, hundreds of dollars in the garbage (Literally). I will not be bringing my business to Excellonce again and would not recommend Tony Odisho Extensions to anybody. read more

After shelling out a large sum at Exsalonce for extensions for my wedding, I was promised they would last at least three months. So, needless to say I was very disappointed when they started falling out after less than a month. I scheduled an appointment and I couldn't believe how patronizing Tony was towards me. Despite the fact that I spent $100+ on products to care for my extensions and I had taken notes to be sure to follow their instructions to the T, he claimed that it was my fault that they were coming out and that I hadn't been treating them with care. I'm not a business owner but I don't think that being rude to customers who spend 4 figures on your products is the best strategy. Buyer beware! read more

Casandra is amazing! Every time I come in with a different idea or picture for hair color, she is able to make it happen. She listens to what I want and then lets me know how she will go about getting the results I'm looking for. Everyone that works there is super friendly, helpful, and accommodating. I'm so glad I discovered Exsalonce! read more

I finally decided to do something different and went lighter than I've ever gone with my color. I needed something fresh. Casandra hooked me up! She was very helpful coming up with ideas of what to do and really listened to what I wanted. The salon is nice, comfortable, and not intimidating (I don't do fancy stuff often). I've already recommended it and Casandra to friends/family. I plan on going here to see Casandra each time I get a touch up from here on out! read more

Donna is fantastic! She did a superb job on my Royal Keratin and haircut. I am going to see her again for extensions! She gave me great advice on how to care for my hair after Keratin and recommended products to maintain the Keratin so that it last as long as possible. She also recommended products to help with my hair issues - helpful suggestions without being pushy or "salesy". She is super friendly, sweet, easy to talk to and bubbly. She is very knowledgeable about coloring, different hair processing treatments, product, and improving hair health. Her cut was EXACTLY what I wanted without really having to explain it - I just told her I trust her and she gave me a phenomenal cut. I love it. I must have asked a zillion questions about extensions and she answered them all easily and with confidence - this woman knows her stuff! I highly recommend her and will absolutely be going back. Tony Odisho is a big name in the haircare, salon and now extension industry and Donna represents his brand and reputation for excellence perfectly. My impression of Tony and his salon can be summed up in 6 words: relentless pursuit of excellence and quality. He seems to accept and expect nothing but the best from his staff, regarding his product lines and from himself. This impression led me to his salon and to fully trust that the stylists he hires are the best of the best - so I was confident in telling Donna "Do whatever you think is best I trust you!" Every expectation I had was exceeded and I'm thrilled. The reception staff was warm, friendly, helpful and professional. They invited me to the launch party of Tonys new keratin tape extension line and went out of their way to charge my phone and show me pictures of other clients who had their extensions done at Exsalonce. Overall my experience was amazing and I can't recommend them enough! read more

Excellent! is what it should be called. Talara took care of my husband's and my hair. I had a wash and style and it was beautiful. My husband had a haircut and could not stop commenting on how well she cut his hair, but also how she did not do any small talk. He hates going to a salon and female stylists ask all kinds of ridiculous questions. He wants his hair cut not a convo. Talara is awesome. read more

I have been an Exsalonce client for 6 years now and have never been disappointed. My current stylist is Josue Garcia (2 years) and he is not only a talented colorist and stylist, he LISTENS to what I want and always delivers. He is also a very sweet and professional person that goes above and beyond the call of duty every time. So grateful. read more

I've been going to Katie for my eyebrows for three years now, and I adore her! I moved to Chicago in 2004 and never found a permanent eye brow waxer. Everywhere was either too expensive or over waxed my brows. The staff is always friendly and they are flexible with appointments, often I call a day or two ahead of time and they have a slot available to fit my hectic schedule. Free parking is always easy to find on a side street, or there are meters out front. Even though I moved out of the area, I still visit Katie to get my brows waxed. She keeps it real and I love her! read more

I get my haircut here every month from Alex Martinez. His execution is very consistent. I enjoy walking out of this salon feeling satisfied with my hair. read more

I've been coming to Exsalonce for years. When I say years, I mean 9 plus years. Needless to say I am a big fan. Tony is an excellent hair stylist and owner. I always get compliments on my hair and it is all thanks to Tony. If I want a change, I leave it up to Tony to make suggestions on the latest and greatest and it always turns out fabulous. Also, he is a magician with color and highlights! I highly recommend Tony. He is awesome! read more