I am a tenant at Citrine Hills in Ontario and had previously been serviced by another pest control…read morecompany. Unfortunately, that company was unreliable, often failing to show up, and I saw little to no results from their services. When I was informed that a new company, Professional Pest, was taking over, I decided to sign up but had minimal expectations based on past experiences. When the technician, Isaiah, arrived at my door, I admit I was skeptical. However, Isaiah quickly exceeded my expectations with his professionalism, knowledge, and patience. He took the time to thoroughly explain the process and answered all of my questions in a clear and detailed manner, even as I asked him multiple questions. After the first service, I noticed a significant improvement compared to previous treatments. Within less than a month, Isaiah had effectively eliminated all of my pest issues. What impressed me even more was that he took the initiative to check in afterward to ensure everything was progressing well. I am extremely satisfied with the service I received from Isaiah and Professional Pest, and I will definitely reach out to them when I purchase my own home in the future.

I want to give a shoutout to my technician Roberto G who visits my property twice a month to…read moreservice the general area but also to the residents when requested. Sometimes I hit him with a lot of homes when he comes but is always thorough, educates the residents on how to maintain their homes pest free and always communicates with me before he leaves. It's rare when you find a good technician who actually cares about what they do and always has a smile on their face. Thank you Roberto G for taking care of my residents and property!

Javier is very friendly and professional. He gave us insightful information on what he had done and…read morehe is very communicative! Highly recommend and his pricing is very reasonable! Give him a try if you have any pest problem !

We have used Contech Pest control services for a few years now, Javier is always kind, honest, and…read moredoes an excellent job. I recommend him to my friends and family. Thank you Javier!

I signed up for the bi-monthly service through DM pest management after having a small ant…read moreinfestation. It has been great so far. Kyle came this last time and he was great! Went above and beyond. Before I could even ask him about gnats on my lawn, he was already spraying them. So far, they have been eliminated. I asked a question regarding certain spraying and they scheduled a service the following week. Kyle came and took care of the issue no problem and was very throughough and efficient. Their communication and scheduling has been easy and convenient. Would definitely recommend their service!

Great company, super communicative. Always willing to come out if I need a spray in between. I have…read moreopen exterior walls and exposed attic because of my construction project and still with all that, no bugs or spiders!

We had a bad spider problem in our backyard. We were recommended this company through a friend…read more Henry came out and was very Nice and professional. He killed 5 black widows while he was here and gave us some pointers on what to do between sprays. Would definitely recommend to friends and family.

I called about my pigeon problem with my solar panels. They answered right away, and were super…read morefriendly. Too bad they don't provide that service! But they gave me a referral and didn't seem as if they did it for referral fees or lead fees. Just honest, kind and helpful. Thank you!

Please stay far far away from this company. They do UNLICENSED stucco work. They were sent by our…read moreformer HOA management company, Lordon, to fix stucco. We were not aware they were a termite/pest company, NOT a stucco company. First, they did not notify us that they were coming. Our drywall was exposed on the interior because of water damage. They started working on the wall and poured hot tar and debris into our home. Thank god we had plastic set up. Afterwards, it rained and we noticed the stucco was not preventing the water intrusion. A different contractor came and told us it was not even stucco they used, it was some sort of clay. This company did stucco work all over our community. It is horrifying that they are doing unlicensed work.

They came to my place today to knock down two wasp nest I had. The guy was super polite and checked…read morefor additional ones and found a third one. They were very prompt and notified me an hour before just to remind me they were coming. They were quick and didn't leave a mess behind. The works Swept the floor prior to leaving.

The job was completed on schedule. However, I have two complaints. First, their main phone number…read morefor three counties never picks up. And second, although I was told that I could keep my cars in my garage, the workers opened all the doors, the trunks, and the glove boxes, and didn't tell me. When the tent was removed, both of my cars' batteries were completely dead. Not just run down, but totally dead and had to be taken in for a full charge replenishment.

Once you call Terminix for an inspection they will give you 3 to 4 hours window to come to your…read moreplace. Guess what?...They'll never show up! You call them again, they will apologize, and you will get another appointment, and... you got it, no show-up, again! But, if then, you miss a payment, they will send you a CANCELATION letter, saying that if they don't get your payment you'll pay a cancelation fee! That happened to me when my credit card was stolen and my bank issued me a new card THE WORSE EXPERIENCE!!!

I am writing this review to warn others about this company. If I could give Orkin and this…read moreparticular branch zero stars I would. I recently arranged a pest inspection at my home with the Eaglerock branch as I observed multiple exit holes on my ceiling. The representative, Erik, performed the inspection. He agreed that the holes were not from termites, but likely from some other type of wood-destroying organism and that opening up the ceiling drywall is recommended to confirm the type of infestation. After three weeks, I repeatedly followed-up with him and his office requesting the inspection report. Today, I was told that no report would be generated or prepared because it was not a "full inspection." I was flabbergasted! I asked the representative what would be required for a full inspection and she just kept saying they will not provide a report. I asked her if, at the very least, the inspector could write a limited report describing what he observed during the inspection (e.g. multiple exit holes, but no termite activity) similar to what other pest companies who subsequently inspected my condominium unit submitted (both limited and full reports). She dismissively replied, "Well, you can just submit those reports to your HOA." I informed her that I believe her company was unprofessional, unethical, and lacked any customer service whatsoever. I also explained to her how much time I spent to make my home accessible to their inspector and to follow-up with them repeatedly, only to be told there would not be a report generated whatsoever. I completely understand the one-star reviews for this branch. They obviously do not care about serving or protecting their customers despite their state customer satisfaction guarantee.

This company doesn't even deserve one star! I contacted Orkin because we had rodents in our attic,…read morethey closed 5 entry points, but there was a handful of additional entry areas that were still not dealt with.The large rectangular air vents that are on the outside of the house. They wouldn't put the wire mesh on the inside. They stapled it on the outside of the house and when I asked, they said this is how we do it. Forget about the appearance of your home! We had 3 or 4 technicians come to the house to do the inspection, not one of them left the ladder to crawl into the attic to perform an adequate inspection. I had their service less than a month before I realized their service was unsatisfactory. When I canceled the service and requested my $465 refund they refused and said they provided the service on the contract. Stay away from this company!

It was hard to schedule with this company, the lady on the phone was rude. When they were done with…read morethe house, they gave the key to the gas company technician without my permission. They broke dozens of shingles on my roof. I had to deal with them because it was part of realty provider

This business called to offer Free Termite Inspection, I accepted the inspection did not find any…read moretermites. I called to have then send me a copy of the findings, but much to my surprise they wanted me to pay $125.00 to release the report. Agent please do not fall for these companies Use a Company that will have integrity, Free means Free. I ask them if you had of found termites would you have charged me for this report,,,,answer no, we would want to do the work. Please Do NOT USE THIS COMPANY! if this company call and promise a Free INSPECTION, GET IT IN WRITING THAT IF THEY DO NOT FIND TERMITE, THE REPORT WOULD BE FREE.

We've been a customer of Chino Valley Pest Control for approximately three years. Living in Chino…read moreHills means we likely live on top of a humongous ant hill. Not too long after John started coming out, our ant problem that we'd had for many, many years went away. Between John and Steve, we've gotten nothing but excellent service. Highly recommend.

Honest. Would def recommend to anyone having a problem with critters. On time, reliable and great…read morecommunication.