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NSB Pest Solutions

4.9 (7 reviews)
Closed • Closed

Services - NSB Pest Solutions

Pest preventative services

NSB Pest Solutions Pest Control Photos

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5 years ago

Great service and compatible prices! They handle well and spray every corner. Thank you!

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Professional Pest Management

Professional Pest Management

(170 reviews)

I am a tenant at Citrine Hills in Ontario and had previously been serviced by another pest control…read morecompany. Unfortunately, that company was unreliable, often failing to show up, and I saw little to no results from their services. When I was informed that a new company, Professional Pest, was taking over, I decided to sign up but had minimal expectations based on past experiences. When the technician, Isaiah, arrived at my door, I admit I was skeptical. However, Isaiah quickly exceeded my expectations with his professionalism, knowledge, and patience. He took the time to thoroughly explain the process and answered all of my questions in a clear and detailed manner, even as I asked him multiple questions. After the first service, I noticed a significant improvement compared to previous treatments. Within less than a month, Isaiah had effectively eliminated all of my pest issues. What impressed me even more was that he took the initiative to check in afterward to ensure everything was progressing well. I am extremely satisfied with the service I received from Isaiah and Professional Pest, and I will definitely reach out to them when I purchase my own home in the future.

I want to give a shoutout to my technician Roberto G who visits my property twice a month to…read moreservice the general area but also to the residents when requested. Sometimes I hit him with a lot of homes when he comes but is always thorough, educates the residents on how to maintain their homes pest free and always communicates with me before he leaves. It's rare when you find a good technician who actually cares about what they do and always has a smile on their face. Thank you Roberto G for taking care of my residents and property!

Orkin

Orkin

(37 reviews)

Eagle Rock

I am writing this review to warn others about this company. If I could give Orkin and this…read moreparticular branch zero stars I would. I recently arranged a pest inspection at my home with the Eaglerock branch as I observed multiple exit holes on my ceiling. The representative, Erik, performed the inspection. He agreed that the holes were not from termites, but likely from some other type of wood-destroying organism and that opening up the ceiling drywall is recommended to confirm the type of infestation. After three weeks, I repeatedly followed-up with him and his office requesting the inspection report. Today, I was told that no report would be generated or prepared because it was not a "full inspection." I was flabbergasted! I asked the representative what would be required for a full inspection and she just kept saying they will not provide a report. I asked her if, at the very least, the inspector could write a limited report describing what he observed during the inspection (e.g. multiple exit holes, but no termite activity) similar to what other pest companies who subsequently inspected my condominium unit submitted (both limited and full reports). She dismissively replied, "Well, you can just submit those reports to your HOA." I informed her that I believe her company was unprofessional, unethical, and lacked any customer service whatsoever. I also explained to her how much time I spent to make my home accessible to their inspector and to follow-up with them repeatedly, only to be told there would not be a report generated whatsoever. I completely understand the one-star reviews for this branch. They obviously do not care about serving or protecting their customers despite their state customer satisfaction guarantee.

This company doesn't even deserve one star! I contacted Orkin because we had rodents in our attic,…read morethey closed 5 entry points, but there was a handful of additional entry areas that were still not dealt with.The large rectangular air vents that are on the outside of the house. They wouldn't put the wire mesh on the inside. They stapled it on the outside of the house and when I asked, they said this is how we do it. Forget about the appearance of your home! We had 3 or 4 technicians come to the house to do the inspection, not one of them left the ladder to crawl into the attic to perform an adequate inspection. I had their service less than a month before I realized their service was unsatisfactory. When I canceled the service and requested my $465 refund they refused and said they provided the service on the contract. Stay away from this company!

NSB Pest Solutions - pest_control - Updated June 2026

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