The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

They are never ever at the front office. Left messages multiple times no call back. Rate went from…read more$50 to $100 to $140 in 4 months WTF!

The agent was professional. He was knowledgeable and answered all my questions and concerns. He…read morewent above and beyond customer service. GREAT RENT EXPERIENCE. His name was Miego he was the Public Storage store located at 1790 woodberry Ave East Point Ga. Please go there for all your storage needs.

Excellent Customer Service!!!!…read more Brand New Storage Facility located on Memorial Drive 3076 Memorial Dr Atlanta, GA 30317 I initially made my storage reservation online before I visited the store location. The Facility Manager Jadarius Thomas "JD" called me immediately to confirm my reservation. Today, I actually visited the store and "JD" and Anthony were very professional and welcoming. I was given a complete tour of the facility and I was extremely impressed, mainly because the facility is brand new. They have storage units in all sizes to meet your needs. JD explained the monthly storage rates to me and he also explained the affordable insurance options to protect my furniture from flooding and damages that might occur. I elected to take the coverage because I'd rather be safe than sorry. If your looking for a new and clean storage facility, I'd definitely recommend this location.

I am only giving two stars because of the amazing customer service they have. I wouldn't recommend…read morethis company to ANYBODY there is always some unknown or random fee applied to your billing and they raise the price of your storage unit time and time again. Honestly don't waste your time here unless you want to keep something VERY SMALL 5x5 in there and nothing for longer than 6 months. Oh and expect to be charged days before they say you have to pay the bill and oh be ready to pay about $500+ if you miss a month. The establishment as a whole gets a big fat ZERO, lovely people working there though. Oh and it's big and confusing to navigate and super hard to transport things if you're not there when the office is open to use a pulley because they lock those up at night.

Sean and Brittany were exemplary in their customer service, professionalism, knowledge and…read morenavigating the goal of renting a space

Looking for storage space for your most precious items can be a daunting and stressful experience…read more However, from the moment I contacted Extra Space Storage for a quote to the day of my move-in, I received nothing but exceptional customer service. On moving day, I realized that the unit I had reserved wouldn't accommodate all of my belongings. Store Manager Jalena D. went above and beyond to help. She quickly found an additional unit--conveniently located directly across from my original one--and walked me through the entire process of adding the new space. She even offered water to my movers during the transition. Customer service means a great deal to me, and I would be remiss not to acknowledge the outstanding level of care and professionalism Jalena D. provided. Her support truly made a stressful day much smoother.