The only storage facility that makes it difficult to split payments. As per the "Manager" They…read morewon't take a payment over the phone "for security reasons" (meanwhile my local pizzeria, and everyone else does) they also penalize you with less access hours for not setting up auto pay. Raised my rent a few months back. I thought Public Storage was bad, this Company is just bad in different ways. I can't wait to be able to get out of here.

From the owner: StorQuest's state-of-the-art facility in Ronkonkoma, New York, is fully equipped with premium…read morefeatures and timesaving services to help you make room for more awesome. Located on Lakewood Avenue near Lake Ronkonkoma and Long Island MacArthur Airport, StorQuest offers fast access to Veterans Memorial Highway. You can quickly swing by, pick up your gear from your ground-floor unit, and hit the road toward your next adventure. We also offer climate-controlled storage and business storage options. Questions? Our onsite manager is here to help. Explore more with StorQuest.

I originally thought I would only need a container for a couple of months. That turned into about…read morefive and it worked out perfectly. I live in an interesting neighborhood with very narrow streets. Their drop off and pick up went very smoothly and without issue. During drop off the owner went out of his way to entertain my toddler who was very excited about this "big box" that we had on our property. Highly recommend.

I would highly recommend Stow Away Storage Their price was…read morevery fair, they were on time with delivery and removal. The driver Tom ,who delivered the unit, was a pleasure to work with. He placed it exactly where I wanted and answered any questions I had. Great job!

Furniture on May 15, 2025 they did a lot of damage to my furniture and he has refused to make good…read morefor it. I don't find the business to be reputable and I would not recommend this business to people I've used them before. I'm very surprised at Charlie that he refuses to do anything. I have $2200 damage on my furniture. They handled my furniture terribly. I had a the furniture guy come in. It was all brand new furniture and he looked at my furniture and he said the furniture was handled terribly by movers so if you have new furniture to move, recommend you find someone else. Do not use Mr. D's. They're not reliable and they're not reputable. They don't make good for their damage that they do and the men don't care what they do with your furniture. I had Charlie come here and look at the furniture and showed him the damage that the men did on delivery. He said he would take care of it and here it is October 1 and he still has done nothing to do to make good for the damage of of what of what his men did I am handicapped unfortunately and there's not much I can do. I can't get out to go to court, but if I have to, I'm going to hire an attorney to take care of this because that's not right you don't do this to somebody. You don't damage their furniture and leave it in this condition and refuse to do anything, especially when it's brand new furniture. I also intend to report this to the Better Business Bureau and I will follow up with any other organization that I to get results from this incident. This is not very June. I give Mr. moving in storage business half a star ratilng they did not even move half of my furniture. They left a lot of boxes behind because they said the truck wasn't big enough to hold all the dose yet I paid for this so my son had to move it took him to move what they left behind and I had a refrigerator and a grill and I had included that in the moving, but they said I didn't and they charged me an extra hundred dollars to move that the men were treated very well. I gave them lunch plus they a nice lump sum tip for the moving and it took them all day to move a small apartment from from one block to another block. It was obvious the men did not want to be bothered with this move. You could see it. Their attitude was very bad.

So after loosing my health battle with lupus loosing my hair and walking capabilities needing spine…read moresurgery and two knees replacements I fell on hard times. Being a single mother 2 sons ages 16 & 6 sons we where refered to have them come and store our house hold belongings PAID for. January -March 2023 When they packed things up and made a list the processed was rushed a bit. I even told them take anything they wanted it was a good process. Then upon delivery the man in charge was like "Geez They paid for all of this." Meaning the government with a judgement mental tone. I brushed it off didn't respond no DSS doesn't pay for my new apartment buddy. Well I am still on crutches signed off didn't have much energy to check but then I realized SO MUCH WAS STOLEN! MY IRREPLACEABLE PUCTURES OF MY FATHER WHO PASSED LAST YEAR. All of my son's clothing size 5-6T ALL Of my jeans about 18 pairs. My clothes where picked through heavily about 3 giant zip sealed bags opened deflated. My son's PS4 gone. ALL of my kitchen appliances GONE. When I called back they just kept saying impossible they wouldn't check the footage. They got me good I'm in the middle of needing heart issues and doctor appointments and raising my son as a good mother and they took advantage of my kindness and disabilities. I will never forget this. They are lucky I let it go and didn't call the police. If you are unlucky enough to use this service DOCUMENT list and take pictures of everything do not let them drop off and leave. They will take you for anything. The forces on the other side will see what you guys have done you may not be punished in this life time but you will in the next. Guaranteed.

Just received a 20% rent increase on a 5x10 unit that brought me up to $150.00 per month. See ya…read morethieves!

Very professional service, I had a 10 by 20 unit with then for years. Their contacts spell out…read moreeverything so that there are no surprises. I would absolutely rent from them again in the future.

RENTERS BEWARE!!!!!!! This is the absolute WORST place to…read morestore your precious items. Last year 2024, I already had items at the facility (iStorage Bayport) which I pay over $350 per month. When I entered to get something out last summer, I realized the air conditioning unit was NOT WORKING, which they advertise and I'm paying for "Climate Controlled Units". The management claimed that the unit recently broke (2 Weeks at that point) and they were waiting on parts. Judging by the smell of the place and the moisture on the floor, I could tell it was longer. I put a complaint in to the corporate office, that my items were smelling like mildew and I was told to contact the insurance company, even though it was due to their negligence and faulty equipment. I didn't follow up because once you put a claim in, the insurance goes up (we all know how that works) Plus at that point the Summer was ending and I was hoping for the best. Fast forward one year later, Summer 2025... I just went to my unit and once again the AC in non operational!!! and has been out for several weeks. The inside of the building STINKS OF MOLD!!!!!!!! THERE IS MOISTURE SPOTS ALL OVER THE FLOOR!!!. ITS A COMPLETES BREEDING GROUND FOR BLACK MOLD. ALL OF THE PEOPLE WHO SPEND TONS ON MONEY TO KEEP THEIR ITEMS SAFELY STORED ARE BEING LIED TO! THIS COMPANY COULD GIVE A CRAP LESS ABOUT THEIR CLIENTS!!!! I just called to complain yet again and demand a total refund. I was told to call the insurance company, they don't compensate clients. I was also tipped off by the management of the building, that they never fully fixed the unit last year and this is why they now in the same situation. DO NOT RENT SPACE FROM THIS CRAPPY COMPANY!!! THEY ARE NOT CHEAPER THAN OTHER STORAGE UNITS, THEY ACTUALLY COST MORE AND NOW EVERYTHING I HAD IN THERE I HAVE TO THROW AWAY. THEY ARE SCAMMING EVERYONE THAT RENTS IN THAT PLACE AND I ONLY HOPE EVERYONE FILLS OUT A COMPLAINT OR CLASS ACTION LAWSUIT. YOUR ITEMS WILL BE TOXIC TO TAKE BACK IN YOUR HOMES.

Stay away from this storage place. Horrible.. was late on a payment , made the payment went to my…read moreunit 2 weeks later and there was an extra lock on it. HUGE inconvenience since it was a Sunday no one was in the office. I really needed an item out of my unit and now I'm pretty much out of luck!!! Maybe they should keep up with what they do there, quick to lock it up ... obviously they don't care to keep up with taking locks off!! Terrible management!!! Only gave one star because you can post a review with picking a star ZERO stars!!

Get ready to get robbed, literally. Absolutely zero security. If you hop the fence you can enter…read morethe storage facility. That's right. The entire building is unlocked. No security codes once you get through the main gate.This is what happened to my family last year. Obviously an inside job as the thief that hit 18 units knew where every camera was and covered them up so he can spend hours looking for goods. Just do what he did and park your car on he street out of sight of the fake cameras of next door building. (That business told us they were fake.) Hop the fence. BOOM! You're in! The local police are useless, too. They don't care, either. Zero stars would be too complimentary for this business. You have been warned.

This place is joke. The office on site refuses to give you corporate information. They will not…read morehelp you out one bit. By credit card expired so they charged me a $65 late fee which they said I agreed to. They also force you to take insurance which is also $65 a month. That on top of the fact that when they took over from the old owner they raised rates by 33%. They refuse to fix the electricity issues. The electricity works Monday through Friday but seems to never work on weekends. Their response, they don't charge for electric so they won't repair anything. I believe it's to save money. I don't know. The office clerk Emrik is rude and will not assist you in any way shape or form. It seems making a report about them on Yelp is the only way to receive a response

Absolutely Superb, Brand New Self Storage Facility. Next Door To Restaurant Depot, Bohemia, Just A…read moreMile Drive , Either From Sunrise HyWy ( NY27) Or Veterans Highway ( CR.454). I Already Got My Storage Over There, just To De-Clutter My Apartment. The Rates Are Very Reasonable, Friendly Staff, Probably, They Have Special Discounts Offers, For New Tenants.

Rent was raised 150% after six months. Called customer service and was told we needed to speak…read moredirectly to the office manager of the location. There is no direct phone number to the location so we have left 4 messages for the office manager to call us with no response. Poor customer service.

I rented a U Box to move my things to Florida, Chris was super knowledgeable and answered all my…read morequestions and made the process absolutely seamless and easy. There was another employee, Danielle, checking in the vehicles in the parking lot and working so hard I was amazed. Great team, highly recommend. They should have nothing less than 5 stars.

overall, a great U-Haul location. the manager Christopher Knepp is the most helpful guy. he…read moreliterally did everything to help us and make our experience as easy as possible. so quick and simple to pick up and drop off too. Love this location!!! thanks Chris for all your help!