Excellent check-in. Easy access to indoor space. Attendant showed me the unit, entry and lock…read moreinstructions. Super clean and cool The 5x10 was way bigger than I needed I needed. Go look first. Online signup was fast and easy.

We already have a storage unit but the price increases has caused us to look elsewhere. We checked…read morearound and Extra Storage Space had cheaper units and was closer to us and our other unit. We rented the unit through their website which was very easy. When I went to the office to get the unit number I was greeted by John who is incredibly nice, knowledgable and extremely helpful. Unlike our other unit this unit is caged off at about 8' so we needed to get a larger unit which was no hassle to do at all. We were still saving A LOT of money. John and the prices of the units are what make this storage facility the best one in Fort Myers, Florida!

as usual, yet another trying to swindle people with insurance. I have plenty of insurance…read morecoverage. I confirmed it with my insurance company, which is Allstate. I had to jump through hoops to cancel the insurance with Public Storage. It took me over an hour to find the segment of insurance on the Public Storage app. I was finally able to cancel it and took a snapshot of the verification because I know these people at Public Storage will probably try to cheat me. I smell a class action lawsuit, Public Storage!

I have been a customer for several years. Even though the facility is a nice one, this location is…read moremore expensive than any other competitor. They raise the rent constantly. We are now up to $504 @month for a 10 X 20 drive up which is robbery. They have made many mistakes. They wanted to gain access several years ago to "paint" the units. There was nothing to paint. Just aluminum walls remain. So, they removed the cylindrical locks and never replaced them. Then, after the last big Hurricane, they contacted everyone and said that there was water and mud damage and had to gain access again. There was no damage but lots of stuff was missing. I did not pursue it. When they removed the cylindrical locks, we had to replace it with a standard padlock and key. They put their own temporary lock on it until I was able to replace it. They used to have a resident manager who is no longer living there and the office is no longer manned. Everything is done remotely. I should have removed my things a long time ago and am finally doing something in order to get my things into a more reasonable storage up the road. There seems to be poor regional management and I am not impressed with the way that they run their business. For a time, they were inconveniencing me because I was living and working overseas and felt that they were not reliable or understanding about my inability to return to this location to fulfill their requests to change locks, "paint" and "Hurricane" damage which did not exist. At one point, their regional manager called my "emergency contact" without contacting me first. For the record, I have never been late with payment and in recent years used "auto pay". This location needs to get it together and run it with customer service in mind. I am now paying a fraction of the rental price with their competitor up the road. $504 @ month is not sustainable for anyone. I just notified their "chat line" of my intention to vacate the premises and was offered a $100 @ month discount. Even $404 @ month is way out of line for this storage location. I would not recommend this location at these rates. I think they are disorganized and lacking managerial oversight. I wish I could stay but it is not cost effective.

Great place to store your things. Clean, secure & well priced. Good service--office hours are…read morestraight forward and access hours are decent.

We were storing some household furniture, clothes, etc. Yhe process took minutes and we were in an…read moreair conditioned 5x10 feet storage area. Quick and easy to get secure access 24/7.

Great people to work with, long time renter. Clean facility. Like the ability to access any time…read moreeven on hollidays.

There are other and better facilities in Fort Myers. Recently lost my job so I wasn't able to pay…read moreon time. A 50 dollar late payment is applied to your account if paid 1 day late. After 5 days it becomes 100 dollars and they turn off the pay by bank feature so you can only pay by card which adds a 20 dollars convenience fee. If you pay 30 days late on top of the fees added you have to pay an addition 110 dollar lien fee. I have been there for years before they became Cubesmart. The owner and staff then were some cool people and they would work with you if something happened. Cubesmart is just some greedy conglomerate that just wants more money.

Needed a 10x20 storage area, climate controlled. Beautiful facility, clean, spacious, and very…read moresecure. The manager Hasib is fantastic and very helpful with everything we needed. There were no hidden fees and/or charges. There are rolling carts to assist putting our things in our storage space. Overall we have had a great experience with Simply Storage and the very personable and knowledgeable manager. Would highly recommend this facility for all your storage needs.

Was a customer from December 2010-February 2016. It was fine until July 2015. Rats invaded the…read moreplace and management/staff were quite negligible in fixing the issue. Finally moved out and my unit was disgusting with rat droppings. Lost items and many things damaged. No apologies or reduced rate. Blamed me for leaving food which was insulting and ridiculous because this never occurred. Perhaps they've cleaned up the place, but I'd be wary.

BEWARE: They DO NOT secure this facility and the property manager has unethical business practices…read more This Naples Storage Sense location was illegally withholding access to MY PAID STORAGE UNIT to purposely delay me from removing my items until tomorrow which is the 1st adding an additional full month of rent is due since rent is not prorated. THIS IS FRAUD! I arrived today 7/31/22 to move my items out of my storage unit and my access code didn't work. I was on the phone for over an hour with 3 different reps while waiting 2 hours outside in the hot sun WITH movers who were being paid by the hour! (You owe me for their time.) One rep gave me an "Emergency Use Only" code but it didn't work. The 3rd rep agreed that my rent was paid through the end of July and that my access code should work. BUT since I haven't prepaid for August, the property manager disabled my code and she wanted me to "come to the office tomorrow and she will help me." It does not matter if I have/haven't prepaid for August or if I have/haven't given a "written" notice to vacate. MY RENT IS PAID THROUGH THE END OF JULY AND I SHOULD HAVE ACCESS THROUGH THE END OF JULY! My contract clearly states that I will have access to my belongings and IF rent is not paid within 5 days of the due date then she can deny access. While waiting for help, a guy came out of the building. I asked if he was with the property manager. He said no. I asked him to let me in. He said he left the door cracked. Seems weird that he was in there for 2 hours - this is SW Florida in the middle of the summer and these are not climate controlled...but he wasn't. I discovered the back doors are UNLOCKED...they don't even have a lock on the handles!!! The conditions of this facility are nothing like represented on their social media pages. Also, I have a video showing that I left a clean unit so don't even try to charge for cleaning or damages.

This has been the most stressful situation with renting a storage unit. If i could rate them lower…read morethan 1 star I would. Beware and PLEASE DO NOT STORE YOUR BELONGINGS AT STORAGE SENSE. I had my entire 4br home belongings stored here and it's has been destroyed with rat feces and urine on the mattress, sofa, couch, chair. Mold on the bed head and foot boards, as well as my clothes. PICTURES DO NOT LIE, SEE FOR YOURSELF. I rented a climate controlled unit for $638 per month and on 7/29/31 I discovered that the A/C was not working. I called and went to the property manager Napolean on 7/29/23, gave him a key and was told on 7/31/23 that the unit needed a new A/C . Gus the General Manager wouldn't approve the new unit and I had to drive every week from the east coast of Florida to check on my storage as NO ONE would call me back with an update. I have documents proving each call to customer care weekly with no resolution. Chris the regional manager NEVER called me at my request. I knew that my belongings could not continue to be stored in these hot conditions, therefore Ibhad to hire a moving company on 9/5/23 to remove my belongings and I want you to look at how my belongings were destroyed as they were left in a non climate controlled unit due to the AC NOT FUNCTIONING for 6 weeks. Dead rats, cockroachs, mold.....just discussing. For over 5 weeks I pleaded with storage sense to get the issue resolved before my things were ruined and NO ONE HELPED ME. I will be posting about this on social media., and ALL platforms to alert the public that if you care about your belongings DO NOT RENT A UNIT HERE. They had a lack of concern, nonchalant attitude, and just disregard the issues I had.

I have know Laurie for over 15 years and she runs a tight ship…read moreYou could eat off the floor The place is spotless The customer service is off the charts I am a professional mover 50 years in the business dealing with storage facilities coast to coast Laurie is the best in the business Highly recommend this storage facility Guy R Borcina

Laurie at the McGregor Blvd Fort Myers site made our rental process easy and actually enjoyable…read morefrom start to finish. She proactively worked to find the best deal to meet our rather immediate storage needs. The entire storage facility is very clean & well kept. I would highly recommend Laurie and the facility for your storage needs.

Literally the nicest people on the planet. Super helpful and great value for the air conditioned…read moredrive up units. Literally half the price of others I looked at.

November of 2020 I was researching storage locations for purposes of having my exotic sports car…read morestored while my new home was being built . I had a enclosed trailer drop off my vehicle and immediately was impressed with the professionalism exhibited by Cory and Elizabeth. Both were always attentive to my needs and took excellent care of my car . During the course of my build , I would travel to Florida a number of times and my car was ready to drive by simply calling in advance to schedule my pick up . I highly recommend Bonita Storage inn .