The movers arrived on time at 7am and they were quick and thorough. They were done packing by 7:30…read moreand arrived at the new location by 8:10. By 8:30, they were done unpacking. One of the rubber footings on my desk got lost in transit but I'm not mad about that. All my dishware and fragile items were safe. The guys were friendly and courteous. Would use again!

Update: After posting my review, the company reached out, acknowledged that their team did not…read morefollow proper procedure, and issued a 50% refund. I appreciate them taking accountability and working to resolve the situation. That said, my original experience on moving day was still very stressful and inconvenient, as I was forced to hire another company last minute. I hope they address these issues internally so other customers don't have the same experience.

Adrian and William were prompt and quick. No issue, arrived on time and packed everything very…read morequickly.

Moving in South Florida always feels chaotic between scheduling, parking, elevators, fragile stuff,…read moreand hoping the movers actually care. Clutter Storage was the first company that made everything feel easy. William, Bryan, and Nelson gave genuinely 10/10 service. Communication was great before arrival, they handled everything carefully, moved fast, and I didn't have to micromanage anything. I was literally getting work done while they packed and moved my entire apartment. Biggest bonus honestly: I didn't even have to figure out parking for the truck. If you've moved in South Florida, you know how annoying that alone can be. They already had everything handled. This was my third move here and Clutter Storage is officially my go to from now on. Great prices, authentic energy, and people that actually care about doing things right. Huge thank you to William, Bryan, and Nelson for making the whole experience smooth.

This is my first time using this type of storage so I don't have anything to compare it to but I…read moremust say that I had the right person helping me. Armando could not have been more helpful. He was friendly, courteous, and very attentive to our needs. I wish him success in whatever he does. This storage facility is very clean, air conditioned and quiet. When accessing a specific locker, there are multiple corridors that can be be taken to avoid hallway traffic jams when multiple people are accessing their storage. I'm happy to know my storage is safe with good people.

They were very helpful in getting me in and then troubleshooting any and all issues. The facility…read moreis clean and easily accessible. I shopped some rates for the area and for what they offer in selection of available units, this was hands down the best.

I do not recommend storing anything at this location. My husband and I have been long time renters…read moreand don't go to our unit very often. I guess they decided to take advantage of that and they stole our brand new kitchen aid still in the box from our unit. When I asked who has access to our units they said only the person with the key fobs and to speak to my husband who is the only one with the key fob. Um duhh why do you think I'm calling to make a report. My husband is the one who discovered that the kitchen aid that belonged to his deceased step mother is missing. Please do not store any valuables here. Take a picture of what your storage looks like every time you visit. And take good pictures of what you have in there. When I stated I would file a police report & that the police would request access to the cameras they stated that they do not provide access to the cameras inside only the front door. How convenient when it's clearly an inside job. When I say pissed that's an understatement. I will be removing everything from this storage.

I rented here recently and was pleasantly surprised at how this place is kept clean. Oz is really…read morecourteous and he has made this a great renting experience overall. If I ever need storage I will be sure to use this place as well as tell my friends.

DO NOT USE THIS COMPANY! My wife and I rented two units that…read morewere both broken into. They were the only two units broken into, according to the manager. Seems strange that when asked about the theft, the manager - has not been able to tell the same story twice. - told us that he had talked to the police about the theft. - told the Miami Police, in Spanish, that they did not have any right to see or obtain the video surveillance of the theft. - has consistently made the entire theft sound like it was no big deal. - when confronted with the fact that people renting the unit next to one of ours checked out the previous day, says it was just coincidence. - his attitude in all conversations has been evasive. The units are so flimsy they can be broken into with a pry bar. The security is a joke. The manager claims he has no available records of anyone entering the facility through the code locked doors and elevators. Kinda sounds like he is covering up for the thieves or is in on the thieft. The haul was over $100,000 in personal belongings, many of which are irreplaceable. DO NOT STORE ANYTHING AT THIS FACILITY!

Horrible dishonest company. I was told to verbally inform them before the 1st of the month that I…read morewas vacating and make sure it was clean. I left on the 30th and told them and it was spotless. After 4 yrs of payments they charged me anyway. I put up with a dangerous elevator, and employees who have bad attitudes for years. Highly suggest you look elsewhere .

The facility was clean and secure . I felt really comfortable with my choice,great experience with…read moreexcellent customer service.

The facility was clean, well-maintained and secure, which Mede me feel confident leaving my…read morebelongings at Safeguard. Streisanne was extremely helpful and provided excellent customer service. Overall, it was a great experience, and I would highly recommend this location. They also had great deals which was a bonus.

The superior management resolved the issue. Very much appreciated, but again do better & maybe…read moreupdate the system because this should not be a thing.

UPDATED REVIEW: not happy the price went up no warning it just keeo go storage with a 24h access,…read morepossibility to have power in your unit and AC. Really clean and convenient. Affordable. Friendly staff as well as professional management. The storage is located near the river in front of the Wharf. Hey if you feel like having a drink after dropping your belongings its the perfect place to go :) Im still new there but so far i would recommande this place. Not sure what the couple bad reviews are about but i was never over charged and there is no homeless in front of the facility. I would say come check out the place for yourself they even have a gated park